Over HubSpot CRM

HubSpot CRM is vanaf de grond af ontworpen en staat klaar om handmatig werk te elimineren en verkoopteams daadwerkelijk te helpen. Het is ontworpen voor de moderne wereld om gebruikers te helpen meteen aan de slag te gaan en te beginnen met verkopen. HubSpot CRM regelt op een zeer intuïtieve manier alle kleine details, zoals het loggen van e-mails, het opnemen van gesprekken en het beheren van gegevens, waardoor tegelijkertijd waardevolle verkooptijd wordt vrijgemaakt.

Profiter van een up-to-the-minute beeld van de gehele verkooptrechter op een overzichtelijk visueel dashboard. Gebruikers kunnen alle gewonnen en verloren deals, geplande afspraken en contracten die over een bepaalde periode zijn verzonden, sorteren en prestaties vergelijken met quota's. Sorteer deals in een fractie van de tijd op naam, eigenaar, bedrag of fase met aangepaste filters voor bruikbare informatie.

HubSpot CRM houdt klantinteracties automatisch bij, ongeacht of dit is via een e-mail, op sociale media of tijdens een telefoongesprek. Synchroniseer met Gmail of Outlook via HubSpot Sales en leg elk(e) telefoongesprek, e-mail of vergadering vast terwijl het gebeurt. Elke interactie met een lead wordt opgeslagen in een goed georganiseerde tijdlijn, inclusief telefoongesprekken, e-mails, vergaderingen en notities. Synchroniseer met HubSpot Marketing om te weten welke content leads hebben gebruikt, zodat je de aanpak kunt personaliseren.

Apparaten

Bedrijfsgrootte

K M G

Markten

Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, China en nog 5 andere, India, Japan, Duitsland, Brazilië, Mexico

Ondersteunde talen

Duits, Engels, Frans, Japans, Portugees, Spaans

Afbeeldingen

Hubspot CRM pipeline management
Hubspot CRM automatic sales activity logging
Hubspot CRM lead details
HubSpot CRM dashboard to control content, channels, and marketing performance.
Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically.
Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.
Nog 8 andere bekijken
HubSpot CRM-video
Schermopname van HubSpot CRM: Hubspot CRM pipeline management Schermopname van HubSpot CRM: Hubspot CRM automatic sales activity logging Schermopname van HubSpot CRM: Hubspot CRM lead details Schermopname van HubSpot CRM: HubSpot CRM dashboard to control content, channels, and marketing performance. Schermopname van HubSpot CRM: Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline. Schermopname van HubSpot CRM: HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically. Schermopname van HubSpot CRM: Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.

Functies

Totaal aantal functies van HubSpot CRM: 39

  • API
  • Aanpasbare sjablonen
  • Activiteiten volgen
  • Activiteitendashboard
  • Afsprakenbeheer
  • Automatische meldingen
  • Beheer van vergaderingen
  • Beschikbaarheidsbeheer
  • CRM-integratie
  • Contactenbeheer
  • Contactendatabase
  • Contactgeschiedenis
  • Contentbeheer
  • Contractbeheer
  • Controle van oproepen
  • Documentbeheer
  • Dossierbeheer
  • E-mailintegratie
  • E-mails bijhouden
  • E-mailsjablonen
  • Follow-up plannen
  • Geautomatiseerde planning
  • Gefilterde weergaven
  • Integratie van derden
  • Integratie van sociale media
  • Klantenbeheer
  • Lead nurturing
  • Leads beheren
  • Microsoft Outlook-integratie
  • Pipelinebeheer
  • Realtime gegevens
  • Realtime meldingen
  • Sjabloonbeheer
  • Taakbeheer
  • Taakplanning
  • Taken bijhouden
  • Terugkerende taken
  • Tools voor exploratie
  • Visuele analyse

Alternatieven

Odoo

4,2
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Salesmate

4,7
#2 alternatief voor HubSpot CRM
Salesmate is een geïntegreerde CRM voor verkoopteams van elke omvang, met functies voor beheer, automatisering en...

ForceManager

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#3 alternatief voor HubSpot CRM
ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams....

Apollo.io

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Apollo.io is a customer engagement software that helps businesses find prospects, verify emails, manage lead scoring,...

Reviews

Totaalscore

4,5 /5
(2.707)
Prijs-kwaliteitverhouding
4,4/5
Functies
4,3/5
Gebruiksgemak
4,4/5
Klantenondersteuning
4,4/5

Heb je HubSpot CRM al?

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5 van 2.707 worden weergegeven
Kristi A.
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Top-quality CRM with excellent features, just make sure everyone is on board

Beoordeeld op 8/10/2020

Overall, HubSpot has been an INCREDIBLY positive experience for us. I won't lie and say there...

Overall, HubSpot has been an INCREDIBLY positive experience for us. I won't lie and say there haven't been frustrations, but there are always going to be frustrations with switching software or implementing new processes. Ultimately, HubSpot has helped us bring our processes forward in a wonderful way, and their support is truly, truly superior to any other product support I have ever received.

Pluspunten

To HubSpot's credit, their CRM functions really quickly and its basic features have a very short learning curve -- we onboarded our sales teams in multiple parts, with inside first followed several months later by outside reps. The main CRM we used before HubSpot was Microsoft Dynamics, and we are still significantly based there, but I attribute the positive reception of a new (and dramatic) software shift to HubSpot's ease of use and quick accessibility of prospect information.

Minpunten

We've run into a similar problem several times due to our industry being so niche (and therefore, the information we collect tends to be highly customized). We have needed to organize and implement quite a few custom fields, which GENERALLY HubSpot's CRM is very good about -- however, there are some significantly important fields that cannot be changed at all, even by HubSpot. We also have had some issues with company associations -- if your prospects work in an industry in which one company can have multiple locations (and the distinction matters), HubSpot's CRM does not lend itself well to that at all.

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Easy, adaptable and scalable

Beoordeeld op 10/2/2021

Overall love it. I have used various CRM's (Sales Force, Netsuite, ActiveCampaign, Piper Drive and...

Overall love it. I have used various CRM's (Sales Force, Netsuite, ActiveCampaign, Piper Drive and Cooper) and hands down I love HubSpot the best.

Pluspunten

Bottom line it can work for a solopreneur all the way to a global enterprise. The ability for it to scale with you as your business grows is a big plus. Don't all CRM's do this? Some do but the difference with HubSpot CRM is it is made simple and built in away that you can use it out of the box without overwhelm but can also scale it to complex scenarios that work for your organization. Many CRM's I personally find are too complex initially and don't enable the user to get the most out of the features they should be using. As my title says "easy, adaptable and scale." HubSpot delivers on these and are the key aspects of what I like the most about the software.

Minpunten

Let's be clear there is no perfect product out there and they all have their pros and cons. Some of least favorite parts about HubSpot CRM:

- Contacts vs. Company data and not being able to sync information across all properties (I have written many complex workflows to try and solve for this its just a lot of work and you have extra properties that don't make sense to have).
- Not being able to sync data to a dropdown property from a single-text field or vice versa. Here is an example you have an individual that you don't know there Country. You have set up the country property to be a dropdown to use in forms on your site to keep it clean and the naming accurate as you can pull in HubSpot preloaded country list. An individual comes into your database where you don't know the individuals country but based on their domain HubSpot populates their company country. You can cross reference this with the IP country code as well. You can't copy the Company country to the Contact country because they are not the same property type. You go to create a list of contacts from the United States and it becomes a difficult process to keep up to date. The easiest solution is export import which shouldn't be the solution.
- Opt-in and subscriptions for GDPR is a little clunky and could use more work for simplicity

Dona C.
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Better than others I tried

Beoordeeld op 2/4/2020

It has provided a central place to enter my contacts.
It has helped me somewhat track activities,...

It has provided a central place to enter my contacts.
It has helped me somewhat track activities, IF I remember to mark them correctly.

Pluspunten

I use the free version. It probably has the most ability of any of the free versions I tried, if you can figure it out.
It's easy to load new contacts, fairly easy to upload contacts from a spreadsheet and great for easily loading business cards to your contacts.

Minpunten

_It is not intuitive to use. You have to hunt and find "how-tos" for most tasks.
_I tried using the marketing mail feature and due to some triggers they have set up am now permanently locked out from ever using that function again; because their system estimated that legitimate emails I had on my list were not valid or would bounce back. Frustrating to put it mildly.
_I am sure there is more I could use this software for but the costs are too high for me to buy and I won't spend that kind of money only to find out it really doesn't work for the purposes I need it for.
_I have not found a way to categorize that will put the potential clients I need to continue to engage with on top of my list. The options offered don't cut it for my business. There may be a way but like I said, you have to hunt around to find how to do most of the options, which I don't have time to do.
_It does NOT auto-save! I have had to re-do entries, notes, etc. more than I care to think about. Otherwise, you snooze - you lose!
_All the instructions I have found so far are videos. I prefer step-by-step instructions so I don't have to search each time I need to do something I don't do every day. If they have them, they are located somewhere that is not clear or intuitive and I haven't found them yet.
_In some areas it is very forgiving, with options to change what you entered, while in others, not so much.
_You have to remember to check the box for auto-posting a follow-up, rather than auto checking.

Joseph P.
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Nothing compares to HubSpot

Beoordeeld op 23/1/2021

The overall experience with HubSpot is such that I've tried to get it implemented company-wide! I...

The overall experience with HubSpot is such that I've tried to get it implemented company-wide! I preach HubSpot whenever the opportunity arises! It's all so very smooth, connected and automatic, and it saves me time every day so I can focus on selling and not as much on administrating.

Pluspunten

Aside from the overall ease of use, I love that HubSpot connects with my Outlook and automatically logs and tracks emails. And that I get notifications on my phone when an email is opened. I can then call that person at that time while I'm on their mind, and my HubSpot app automatically logs the call and gives me a chance to jot a few notes too. Or perhaps they open the email and click the link to my HubSpot meeting scheduler...even better! It's all so blessedly interconnected and automatic!

Minpunten

I wouldn't say the task manager is bad, but sometimes I wish I had the ability to prioritize tasks..

David O.
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

HubSpot CRM is a Great Entry Level Contact Manager

Beoordeeld op 14/1/2021

I have had a great experience using HubSpot CRM. The program is very easy to use and is effective...

I have had a great experience using HubSpot CRM. The program is very easy to use and is effective at managing my contacts

Pluspunten

HubSpot CRM is a great entry level option for businesses who need a way to manage their contacts. Not only is the product easy to use but it is also free as well!

Minpunten

While the features are limited and push you to acquire other HubSpot licenses, this is only a small con when you account for the product being completely free.

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HubSpot CRM - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over HubSpot CRM.

HubSpot CRM kent de volgende prijsmodellen:

  • Prijsmodel: Gratis, Abonnement
  • Gratis proef: Niet beschikbaar

We hebben geen informatie over functies van HubSpot CRM

HubSpot CRM heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Middelgroot bedrijf

HubSpot CRM ondersteunt de volgende talen:

Duits, Engels, Frans, Japans, Portugees, Spaans

HubSpot CRM ondersteunt de volgende apparaten:

iPhone

HubSpot CRM kan worden geïntegreerd met de volgende toepassingen:

Anypoint Platform, Cloud Elements, CloudHub, Colabo, Kayako, Mule ESB, PieSync, Repsly, Tidio, Workato

HubSpot CRM biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies

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