Lead Gen & CRM (formerly SharpSpring)
Over Lead Gen & CRM (formerly SharpSpring)
Meer dan 1400 digitale marketingbureaus en meer dan 6000 bedrijven wereldwijd hebben SharpSpring gekozen als hun partner voor marketing automation. Sinds 2014 heeft SharpSpring marketeers geholpen om workflows te automatiseren, meer leads te genereren en die leads om te zetten naar verkoop. Met een competitieve prijsstelling en robuust platform heeft het bedrijf in de korte tijd sinds zijn oprichting een aanzienlijk marktaandeel veroverd op de marktleiders. De robuuste functieset omvat gedragsgebaseerde e-mailmarketing, integratie met systeemeigen of externe CRM, tools voor management binnen social media, een visuele ontwerpfunctie voor workflows, dynamische formulieren, koperspersona's, ontwerpfuncties voor bestemmingspagina's en voor blogs, universele CMS-compatibiliteit en integratie met honderden toepassingen.
SharpSpring is meestal een fractie van de kosten van andere alternatieven voor marketing automation.
Afbeeldingen
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Twijfels over Lead Gen & CRM (formerly SharpSpring)?
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Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
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Reviews
Heb je Lead Gen & CRM (formerly SharpSpring) al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Product, Outstanding Service
Beoordeeld op 4/2/2020
Pluspunten
SharpSpring provides all necessary features for successful marketing automation while being affordable.
Minpunten
The Visitor ID system is not working outside of the US. I am based in Europe.
Overgestapt van
CopperRedenen om over te stappen op Lead Gen & CRM (formerly SharpSpring)
SharpSpring has all the important features and is much more affordable.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Sharpspring the most complete marketing automation software you can get in this price range!
Beoordeeld op 2/8/2019
We use this software for the "marketing automation" catch leads and convert them to customers (for...
We use this software for the "marketing automation" catch leads and convert them to customers (for us but also our custumers). I have been using other tools and they tend to be FAR to big and overwhelming.
So my experience is that i can easy train others to use SharpSpring and let marketing and sales work together in the tool and with the tool.
Pluspunten
- Price
- Easy of use
- Easy to implement and learn
- Fast support
- Active community and many updates
- Possible to have skype calls and team sessions with SharpSpring to spar.
Minpunten
- The Social Media part in the software is not optimal, we still use other software next to it.
- CRM feature is small, great for small companies, but bigger ones can come short.
Redenen om over te stappen op Lead Gen & CRM (formerly SharpSpring)
After running the demo of each software, the price, easy of use, and SharpSpring had a better fit with our type of costumers.- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Review
Beoordeeld op 22/7/2019
Started out fine until we realized that all the report data within SharpSpring was false. We...
Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.
Pluspunten
Marketing automation features are very helpful.
Minpunten
- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.
Antwoord van Constant Contact
Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at [email protected].
- Sector: Biotechnologie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Double Take On This One
Beoordeeld op 11/3/2023
Once we hired an outside support person who had to learn the system from ground zero, the system...
Once we hired an outside support person who had to learn the system from ground zero, the system became very useful. Companies
Pluspunten
Lots of options for the price tag. More marketing automation than what we originally thought this would bring.
Minpunten
SharpSpring simply did not have enough support people to assist in the start up of the system.
- Sector: Internet
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Well-Thought Out Tool That Can Drive Your Business
Beoordeeld op 25/3/2020
Positive. We like the tool and have onboard three other customers already in 3 months. We see this...
Positive. We like the tool and have onboard three other customers already in 3 months. We see this as a positive engagement tool to offer with our services as an agency.
Pluspunten
Onboarding and set-up guidance. They help during a window of time however, there is a lot required to get you up and going. They refer often to the EDU and Classroom hours for help. This actually helps but you should anticipate 30-60 days with your current schedule to be up and running. Validation of leads, the assignment from leads to opportunities and the lead scoring, with automation helps salespeople realize where they are in the pipeline with prospects. We wanted to have more integration from forms to collecting leads, company and associated sub-accounts organized with individual opportunities. The ability to replace MailChimp, Lead Pages and Pipedrive while adding more functionalities was beneficial and outweighed the cons. This puts us in a good position to walk other customers through the process correctly and have longer-term contracts with them.
Minpunten
Onboarding and set-up. We underestimated all that would be needed to get this up and going and likely they know the challenges a company can face. I'd imagine that hinders sales but they should really let a user know the team and tasks to consider/ required based on the company size.
Lead Gen & CRM (formerly SharpSpring) - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Lead Gen & CRM (formerly SharpSpring).V. Welke prijsmodellen heeft Lead Gen & CRM (formerly SharpSpring) te bieden?
Lead Gen & CRM (formerly SharpSpring) kent de volgende prijsmodellen:
- Vanaf: US$ 449,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Lead Gen & CRM (formerly SharpSpring)?
Lead Gen & CRM (formerly SharpSpring) heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Lead Gen & CRM (formerly SharpSpring) ondersteund?
Lead Gen & CRM (formerly SharpSpring) ondersteunt de volgende talen:
Duits, Engels, Frans, Italiaans, Nederlands, Portugees, Spaans, Turks
V. Biedt Lead Gen & CRM (formerly SharpSpring) ondersteuning voor mobiele apparaten?
Lead Gen & CRM (formerly SharpSpring) ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Lead Gen & CRM (formerly SharpSpring) worden geïntegreerd?
Lead Gen & CRM (formerly SharpSpring) kan worden geïntegreerd met de volgende toepassingen:
123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Adobe Commerce, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, ClickTime, Close, Concrete CMS, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dotdigital, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Elcom CMS, Eventbrite, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, GetSiteControl, Gmail, GoTo Meeting, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Interaction Studio, Intercom, Jimdo, Joomla, Jotform, Kentico, Kibo Personalization - archived, Klipfolio, Kommo, LeadMaster, Litmus, LiveAgent, Livestorm, Mailchimp, Meta for Business, Myphoner, NationBuilder, OnePageCRM, Operations Hub, Optimizely, PayPal, Pipedrive, Pipeline CRM, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, Sumo, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webex, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, YouCanBook.me, Zapier, Zendesk Sell, Zendesk Suite, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, mailparser.io, noCRM.io, vBulletin
V. Welke mate van ondersteuning heeft Lead Gen & CRM (formerly SharpSpring) te bieden?
Lead Gen & CRM (formerly SharpSpring) biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Lead Gen & CRM (formerly SharpSpring).
- Campagne management software
- Marketing automation software
- All-in-One Marketing Platform Software
- Lead management software
- Predictive lead scoring software
- Social media management tools
- Content marketing tools
- E-mail programma's
- CRM-software
- Lead generation software
- Social media marketing tools
- Sales force automation software
- Sales tracking software
- Marketing analyse software
