---
description: Gedetailleerde beoordelingen over Atera: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Atera met soortgelijke producten dankzij GetApp België.
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title: Atera reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software en ticketsystemen](/directory/287/help-desk-ticketing/software) > [Atera](/software/102017/atera)

# Atera

Canonical: https://www.getapp.be/software/102017/atera

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> Atera is een uitstekend alles-in-één RMM-toolpakket voor MSP's en IT-professionals. Combineert RMM, PSA, externe toegang en nog veel meer. De prijzen van Atera zijn per technicus, met een onbeperkt aantal apparaten. Probeer het gratis.
> 
> Oordeel: score van **4.5/5** door 449 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.5/5** | 449 Reviews |
| Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Atera
- **Locatie**: Tel Aviv, Israël
- **Opgericht**: 2011

## Commerciële context

- **Beginprijs**: US$ 129,00
- **Prijsmodel**:  (Gratis proefversie)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Duits, Engels, Frans, Italiaans, Portugees, Spaans
- **Beschikbare landen**: Argentinië, Australië, België, Brazilië, Canada, China, Denemarken, Duitsland, Estland, Frankrijk, Hongkong SAR van China, Ierland, India, Israël, Italië, Japan, Litouwen, Mexico, Nederland, Nieuw-Zeeland en 9 meer

## Functies

- AI Copilot
- API
- Aanmeldingsgegevensbeheer
- Aanpasbaar dashboard
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Active Directory-integratie (AD)
- Activiteiten volgen
- Activiteitendashboard
- Alerts/Escalation
- Analyse
- Apparaatbeheer
- Asset Lifecycle Management
- Assets volgen
- Auditbeheer
- Auditing van problemen
- Audittrail

## Integraties (21 in totaal)

- AnyDesk
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Domotz
- Emsisoft Business Security
- Google Calendar
- IRONSCALES
- IT Glue
- Keeper Security
- LogMeIn Miradore
- Ninite Pro
- Okta
- OpenText Core DNS Protection
- QuickBooks Desktop

... en 6 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Helpdesk software en ticketsystemen](https://www.getapp.be/directory/287/help-desk-ticketing/software)

## Gerelateerde categorieën

- [MSP-software](https://www.getapp.be/directory/645/managed-service-providers-msp/software)
- [Software voor adviesbureaus](https://www.getapp.be/directory/356/consulting/software)
- [Software voor zakelijke dienstverlening](https://www.getapp.be/directory/357/professional-services/software)
- [Helpdesk software en ticketsystemen](https://www.getapp.be/directory/287/help-desk-ticketing/software)
- [PSA-software (Professional services automation)](https://www.getapp.be/directory/331/professional-services-automation/software)

## Alternatieven

1. [ManageEngine Endpoint Central](https://www.getapp.be/software/103857/manageengine-desktop-central) — 4.6/5 (1761 reviews)
2. [Action1](https://www.getapp.be/software/2048001/action1-rmm) — 4.9/5 (238 reviews)
3. [Pulseway](https://www.getapp.be/software/101507/pulseway) — 4.7/5 (310 reviews)
4. [NinjaOne](https://www.getapp.be/software/108129/ninjarmm) — 4.7/5 (293 reviews)
5. [N-central](https://www.getapp.be/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews)

## Reviews

### "Mid-level RMM and PSA solution" — 4.0/5

> **Paul** | *5 mei 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: The cost is per technician created in the system, and it doesn't matter whether you have 5 or 5000 endpoints in your customer base.  Pricing is predictable and stable.&#10;&#10;Atera has a features board where subscribers can see what features are recently added, approved for development, being considered or have just been requested, and of course can submit requests as well after checking through existing requests to avoid duplication.
> 
> **Minpunten**: The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between technician and customer get very long.  Periodically, it would be helpful to truncate a reply so that only the last few messages are trailing the active reply.&#10;&#10;Reporting is an improving feature but there are not enough options to get reports just the way you might want them.
> 
> The combination of the helpdesk and RMM/PSA features means we don't use multiple systems to achieve our support objectives.  The product is maturing and in active development, while not without a few issues.  They are usually resolved fairly easily by Atera's support team.

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### "Atera is the clear winner in the IT management space" — 5.0/5

> **Robert** | *4 januari 2024* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Atera was extremely easy to get setup and running in our environment.  It provides easy visibility and management capability for all IT devices and issues.
> 
> **Minpunten**: Atera has a couple of areas where a few tweaks could be made to either the interface or some of the features to make them really polished.  Full functionality is available in the product however, and they listen to user suggestions and requests.  They have a strong community where users can suggest new features, provide feedback for issues they discover, and learn about upcoming enhancements.
> 
> Atera has been great to use here at our company.  It used to be a challenge to support the environment and relied on outside consulting support.  We have been able to bring things fully in-house and realize faster response times as well as 6 figure plus cost savings in the IT budget.

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### "Given the integration of Remote Access and Patch Management" — 3.0/5

> **Cynthia** | *1 april 2025* | Detailhandel | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: I have found that the real-time monitoring and alert on Atera have also proved useful for our IT operations. This capability makes it straightforward for us to be notified of any issues in real-time to surely avert them causing extensive downtime.
> 
> **Minpunten**: The reporting tools can be enhanced in terms of configuration opportunities. Customized reports to the business requirements is somewhat restricted which creates difficulty when presenting detailed trends for future planning.​

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### "An Exceptional multi-purposed Cloud Services Monitoring Management Solution (2025)" — 5.0/5

> **Jesse** | *9 februari 2025* | Mediaproductie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other cloud remote monitoring services.
> 
> **Minpunten**: I don't have blemish over its functionality and service of performance.
> 
> Real-time cloud network, remote, IT service, UEM among other cloud help desk monitoring systems.

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### "Atera Review" — 4.0/5

> **Shaked** | *4 januari 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: It manages our IT inventory while also give us access \&amp; insights to the computers that we manage
> 
> **Minpunten**: Atera is not the stablest SaaS out there, Splashtop agent seldomly crashes and won’t let you connect to the computer 50-60% of the time. When it works it works like a charm but when it doesn’t work its really annoying.
> 
> I appreciate what Atera did with a CRM system that also includes a computer management system &#10;I’ve been working with it for 3 years now and I’m content with the support and uptime of the service.

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