Sage 50cloud Accounting reviews

Sage makes it incredibly easy to set up new customers, new vendors, and new products. In as little as 5 min I can have a new product set up, have a new customer set up, and have a quote emailed over to them with an estimated cost.

The only area we struggle on is breaking an items case down. We may purchase a case of an item and sell individually. We had to create our own SOP on how this works in Sage so other people would not mess it up in the system. Once you understand it, it no longer is an issue. Every time someone new is working in the system we have to review all items they set up to ensure they dont make the typical mistakes.

Despite our size, Sage really professionalises our finance. So easy to keep track of how we’re doing, cash flow, P&L at the touch of a button and Balance sheet. Couldn’t do without it.

As a non finance person (but with a good level of knowledge) I find it difficult to understand the ‘how to’ articles from Sage when I need help.

As a user of Sage 50cloud Accounting, where I capture and process accounting information of behalf of my client's business, I do appreciate that there are built in compliance controls that ensure common human errors are prevented. In addition, this software does allow for some customization, such as adding logo or unique design to the invoices.

I do not have any complaints of Sage 50cloud Accounting as an accounting software.

Pros: user friendly interface, comprahensive financial reporting, bank reconsiliation made easy, intergartion capability, reliable customer service.

Cons: learning curve- there was learning curve for our team to fully grasp all the featureas and functionalities offered by the Sage 50cloud Accounting.

I never had the chance to use this product myself. My review touches on customer service.

Their sales agents are charging for products that were never ordered and their customer service is completely clueless and are incapable of escalating the issue the proper level.

As a complete novice setting up my own consultancy business as a 60 year old I found the software very simple to use and with all the functionality I need.

I have not been able to work out how to change an Employee over from fortnightly to monthly pay runs and so I am having to run parallel fortnightly "nil" Payroll runs and the new "live" monthly payroll.

Sage 50cloud preforms consistently and reliably as you would expect from any product produced by Sage. The familiarity is there if you have ever used Sage products which is always a bonus.

We used this product for a smaller entity and there were far too many functionalities for a small entity which did confuse some users from time to time

Better than chiseling on a stone tablet, though less reliable.

Oh so many things:
Database is SLOW
No user workflows, cannot require approvals, checks, releases, etc.
No ability to limit access to fields, or to require approvals on data entry
Fields are not updatable in table views and require opening a screen for each item to update.
Finding information in Sage is difficult, must search through multiple screens, reports, or excel spreadsheets to find date
Order data exists in many separate views (SO, PO, WO, Invoice) without a single summary view of status.
Sage50 items do not link – a line on a PO, SO, Quote, etc cannot be clicked to bring up the item card. The ID must be memorized and typed into another window, wasting valuable time
Data import/export from/to Sage50 is time consuming and error prone
Document templates are stored locally and must be manually updated per machine on change.
One time use items or BOMs have to be added to part master to never be removed which clutters system, or have to be entered as a description items which severely limits usability.
Cannot open multiple records when reviewing order history (or item cards, POs, Invoices, etc). Can only have one window for each type open at a time.
No system discount levels
Difficult to determine lead times for an assembly, have to start a pseudo work ticket and still can only determine current part availability that doesn't show when on order parts will arrive
Sage can assign a user to a quote, but has no notifications to tell that user when the quote gets converted, updated, etc
No material traceability, or lot tracking
Routings do not exist – cannot track inventory moves from receipt to, inventory, picking, assembly, QA, etc
Sage50 cannot record who received, assembled, tested, shipped, etc
Cannot attach records or files to built items (final inspection reports, pictures, etc)
Purchase planning is almost non-existent.
Parts cannot undergo true revision.
Changing the item ID results in changing entire system history
Rev changes require creation of new ID and BOM update
BOM changes are labor intensive
BOM changes must occur individually and manually each time a part undergoes revision
Variances are not allowed
Cannot swap parts or revisions for a variance BOM, a complete new BOM must be created and all traveler paperwork reprinted
When moving to a new revision, the old revision must remain in the BOM until consumed which results in Sage reporting the need to purchase the old revision instead of the new revision.
Revision changeover must be manually watched and switched at point of consumption
Sage has a field for “Preferred Vendor ID”, but no additional approved suppliers
Single currency only
Sage50 has updates that come out every year, but they only support the previous years version for another 6 months so you're forced into an upgrade if want any semblance of support (though it doesn't really count as support most of the time).