Buddy Punch reviews

The software is a good value, easy to use, and the support team is very receptive to suggested changes or add-ons. We've seen several suggestions become a reality which is uncommon when dealing with other software companies.

The app isn't the best, but we do ask for it to do a lot. From GPS tracking to facial recognition; there are good features, but with phone updates, the app has a tendency to lock up.

I can see at any point and time when an employee punchedin or out daily, payroll period, monthly total hours etc.

I really wish under reports that I can pull a report such as when did each employee start working for the company. To be able to pull a report showing each employee with other HIS reporting information that is used for various information

I like how it keeps up with our time and we can access our time/edit when we need to.

*photo capture doesn't work half the time and we have to close out and open it back up
*wish it was on every computer that way we can clock in/clock out when we actually need to instead of having to wait for the one computer to be available to use it

Whether we have two or ten employees, Buddy Bunch's Time Tracking, Vacation/ Leave Tracking, and Analytics features are most helpful with bi-weekly payroll. Buddy Punch has never failed to assist me with those annoying payroll problems that interrupt workflow.

There are no features that are missing to date. I feel that Buddy Punch integrated well with our current payroll processes; therefore, I would not hesitate to recommend it to others.

very good to have it on the job site. overall it maimtians discipline amongst everyone...

Sometimes the gps positioning doesnt work

its very commonsense to used it. its very self explanatory

nothing I like everything about it. its very self explanatory

it is very simple and easy to understand.

nothing I can possibly think of, Punch buddy it very user friendly.

I like that i am able to keep up with my hours using this system. it allows me to also clock in and out easily.

there is nothing that i dislike about buddy punch

The software is easy to use and clocking in and out is no hassle

Sometimes it can delayed when logging in

This program becomes you're friend because of the reliability it has when dealing with things that concert office management

It has less client interaction which leads people on to not using the program because of no knowledge of the program

Ease of use, for both employees and managers. The phone app with the clock in/out feature makes this the easiest for our company.

No cons so far, and I've been using it for almost a year now.

Support for users and product development is top notch. Best support ever experienced.

Kiosk punching is great, but the additional step to submit the kiosk timecard is time consuming for the supervisor/managers.

I love how easy it is to access help on any aspect of using the software. You can do their chat and they respond almost immediately. They will even help fix anything from their end if you need the help. I love the facial recognition feature and other features that are offered to ensure that your staff is on the job site in order to sign in. I like how easy the PTO requesting is for the staff and for admin to approve. It's a little bit of work trying to get all of the PTO hours in for all employees, especially if they work different hours and have different PTO hours, but the team at Buddy Punch are always available to help with questions. That is one of the things I think are most important- the great customer serivce. The accessibility to actual people can help is valuable.

I would like to see more options for PTO reporting. I feel that the report for overall PTO has too much info. I would like to see it have an option where you can check off which items you need in the report and then produce the report from what you actually need. It is hard to manage what they offer. This causes me to need to go into each staff account separately to report one by one.

The ability to control what employees are able todo like adding time that was forgotten some employees require an approval so i am able to confirm they're where bouts prior to approval. Its very easy for me to go in and add or fix employees time.
I also like that i can turn the gps tracker on and off.
I like the ability to track where employees are Because prior to this app we had an employee who was being dishonest about where they were and it cost is money when it came to billing customer.

Wish i could print all the time sheets for the employees at once instead of having to individually print each employees time card from excel.
Its a Minor inconvenience but ot would save time

It has a very simple interface, easy to punch in and out as well as check timecards. I think both the desktop version and the smartphone version were well-designed. It doesn't try to do too much and make things complicated, since the main purpose is just to clock in and out, and it efficiently allows the user to do exactly that.

I don't really have any complaints. Maybe the only thing I don't like is that any time I have to make an adjustment (perhaps I forgot to clock out and it automatically logs me out after 11 hours, or I have to adjust a past day's time) it keeps it at "pending" and requires approval from my supervisor. This makes sense, but I'd make one exception- If I'm adjusting the time stamp to shorten my hours, I think it would make sense to not require supervisor approval. Obviously an employee suddenly changing their clock-in times to appear longer should require a supervisor's approval, but shortening the time seems to me like it shouldn't need approval. Or, allowing the employer to decide the settings to assign which situations do or do not need supervisor approval (or perhaps this is already the case and my employer just set it up this way, I'm not sure).

Good design

Easy to use

Intuitive

Focused on employee punching in and out. No gimmicks you have to do, no hoops you have to jump through to get it going.

People can only be automatically punched out after X hours. Not X and a half or X and a quarter. But you set the X so I got that going for me which is nice.

I like that there a very little functions, meaning that the software is simple to navigate and understand. I also prefer being able to see my time cards for my own personal use instead of having to ask the administrator for the information that I am looking for.

Instead of having to 'punch out' and then back into another category (i.e. from Regular Time to Lunch and/or Paid Break) the user should be able to simply select the area they wish to punch into and then a pop-up menu provides two options 1. Punch In? 2. Punch Out? and that would simplify the use of time cards. Additionally, having email reminders for regular lunch and break times could be a beneficial feature for some users.

Update timecards anywhere, easy to add, remove, update employees, several reports that export easily.

None

Our employees have little trouble using this method for time tracking and have given us limited to no complaints.

I can't really say there is a "least" like about this software, which I guess is the best you can hope for as a software.

What I like the most about the software is that it allows my employees to allocate their time to different locations which improves Job Costing Accuracy. I would like it if it were easier to log more than one location for the day without having to actually clock out.

I dislike that we continually have issues with people not being able to clock out. They try, but it doesn't work. I've looked over the settings and everything. Also, it would be great if I could print all of the individuals reports without going in and selecting, then deselecting, and selecting a new employee. Basically, I would like to print each employees time card on it's own page at the click of a button.

I like Buddy Punch because it is web based and the app is also a plus. Easy to access and a great way to keep up with time and PTO.

My least favorite part is that it is sometimes hard to navigate if you are in a hurry. You have to go back to screens once you enter information. If you have to enter information on an employee several times you have to either hit the back arrow or search for their information again to proceed with the entry.

Ease of use, setup is user friendly, tech support is quick and helpful.

Items that could be improved:
1.) Allow more than one account Manager.

2.)Allowing Account Admin(s) or Manager(s) to make exceptions to punch out rules. I like to have to rules in place, but every once is a blue moon an employee may have permission to punch in early or come back to work early and I want to have access to make exceptions without having to completely remove the rule.

3.) Every once in a while the punch in and out feature is glitchy and doesn't work. Not a common problem, but it does happen sometimes.

Easy to use for admins and employees
Concise reports
Archiving of data is permanent while a paying customer (never lose past timecards)
Reasonably priced

Wish there were better customization options for hour categories (i.e. floating holidays, Jury Duty, etc.)
App for I phone needs improvement (can only view who is punched in currently)

Accurate punches as well as the ability to go back and edit your punches

I would like an app. That way I can clock in on the road easily without a website.

The versatility, ease of use, flexibility. The fact that most employees can clock in anywhere on their cells phone.

It does not keep a balance of PTO, just PTO used. Some employees have a hard time with how BP functions on their cell.