Dynamics 365 Business Central reviews

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186 reviews
- Sector: Administratie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
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- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Niet aan beginnen
Beoordeeld op 16/5/2024
Vergeleken met de vele andere boekhoudsystemen waarmee ik heb gewerkt lopen ze lichtjaren achter in...
Vergeleken met de vele andere boekhoudsystemen waarmee ik heb gewerkt lopen ze lichtjaren achter in gebruiksgemak. Het duur zeker 5 x zo lang met de basistaken. Rapportage ziet er ook niet uit.
Pluspunten
Enige voordeel is de export mogelijkheid naar excel
Minpunten
Niets is makkelijk te vinden en sommige velden zijn verborgen die wel nodig zijn.
Basis zaken missen zoals grootboekkaar, debiteurenkaart etc
Je kunt een boeking niet meer aanpassen later.
Met afletteren bank kiest het systeem soms een willekeurige andere factuur
Geen handleiding of helpdesk
Erg duur
Telfout in balans is niet acceptabel

- Sector: Consumentengoederen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Perfect for any business
Beoordeeld op 28/8/2023
I love it- I have used it for years and it is so useful.
I love it- I have used it for years and it is so useful.
Pluspunten
I like that you can do virtually almost anything on this program. It can be tailored to whatever you need.
Minpunten
I don't love the price, but it is probably worth it.
- Sector: Bouwmaterialen
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent ERP with a lot of functionality
Beoordeeld op 17/1/2024
Very happy with Business Central, would recommend to every business
Very happy with Business Central, would recommend to every business
Pluspunten
Very well designed ERP, data structure is very well designed so gives me a lot of confidence in the product
Minpunten
The user interface does have a steeper learning curve than some ERPs
- Sector: E-learning
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
365 business
Beoordeeld op 30/3/2023
So so not very impressed I think it’s all I have to work with
So so not very impressed I think it’s all I have to work with
Pluspunten
Office ability to send emails and collaborate with others and it did offers choices but all add on cost
Minpunten
Sell businesses full version not starter style and charge for every add on we are using this for our benefit
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 1+ jaar lang gebruikt
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Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Abhay's review
Beoordeeld op 9/1/2025
Pluspunten
User friendly interface, easy to learn and easy to impliment.
Minpunten
It lacks some modern touch up of software interface.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Dynamics works
Beoordeeld op 31/5/2024
positive, consolidates many tasks and allows centralized management
positive, consolidates many tasks and allows centralized management
Pluspunten
ease of integration and ability to centrally manage tasks and assignments
Minpunten
Not all aspects are intuitive or easy for clients to setup and manage
- Sector: Administratie
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Dynamics 365: Eh, it does what it should.
Beoordeeld op 29/4/2024
Pluspunten
I do appreciate the integration options for 365 and the updates it has made from great plains.
Minpunten
The interface is outdated and it too difficult to find necessary reports. The report and field names are not common terms so you really need to know the software to find what you are looking for. Relying on the search feature is a bit immature to have to do.
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Product!
Beoordeeld op 20/11/2024
Pluspunten
It was essential to my work and very easy to use. It made my job easier!
Minpunten
There really wasn't anything I didnt like about it.
- Sector: Computersoftware
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Comprehensive Business Management
Beoordeeld op 7/7/2024
Pluspunten
It was easy to integrate our sales and accounting data, making financial tracking a breeze.
Minpunten
Sometimes, finding specific features required navigating through too many menus.
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
2 Thumps up!!
Beoordeeld op 1/9/2024
Overall i had a great experience with Dynamics 365 Business Central
Overall i had a great experience with Dynamics 365 Business Central
Pluspunten
I like all the different options they have for small businesses.
Minpunten
I at first had issues getting setup but support helped me.
- Sector: Administratie
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Just make it Easy
Beoordeeld op 22/5/2024
Pluspunten
Their electronic invoicing because you dont need to right it manually or some other tools or equipment just your mobile and computer to make it easy
Minpunten
Nothing as of now because all over the feature was great
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best ERP software so far
Beoordeeld op 30/6/2021
The procurement process has been made easier.
Our asset management is now on point.
The human...
The procurement process has been made easier.
Our asset management is now on point.
The human resource management especially the payroll management bit is awesome.
Pluspunten
Dynamics 365 BC has a variety of tools including the procurement module, human resource module, and the finance module.
It has a interface that is user friendly and easy to use.
It's workflows are outstanding and carrying out an activity from one end to another is made easy. With the workflows, at least a track can be made on the movement of activities carried out in the system.
The ability to generate reports is a plus which is also easy.
Another good feature is that it can be customized to accommodate the user needs.
It is also compatible with Microsoft Excel such that one can export and import data between the two.
Minpunten
At first, you will need some practice on how to manage it to avoid messing up with your crucial data.
Another issue is that running many processes at once can slow it down and this will force you to wait longer.
Overwogen alternatieven
QuickBooks EnterpriseRedenen om over te stappen op Dynamics 365 Business Central
- Sector: Machine- en installatiebouw
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Dynamics Review
Beoordeeld op 6/9/2022
Pluspunten
It easily integrates with Microsoft products and has a full set of features that we use regularly.
Minpunten
Like any software it has a learning curve. This takes time and effort of the individuals teaching and those learning.
Redenen om over te stappen op Dynamics 365 Business Central
- Sector: Consumentengoederen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
The new way to do business
Beoordeeld op 17/9/2019
Our business is running smoother since changing but we are slowly getting everything in the new...
Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.
Pluspunten
I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.
Minpunten
I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.
- Sector: Kunst en nijverheid
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks Gratis proef lang gebruikt
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Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Does What It is Designed To
Beoordeeld op 16/12/2024
Dynamics 365 Business Central works well with Microsoft tools and helps manage key business...
Dynamics 365 Business Central works well with Microsoft tools and helps manage key business functions like finance and sales. However, it can be hard to learn at first, and the price is steep.
Pluspunten
Seamless integration with other Microsoft tools like Office 365 and Power BI. Streamlines various business functions such as finance, supply chain, and customer relationship management.
Minpunten
It can be overwhelming at first, there's a learning curve if you aren't familiar with it. In contrast, the mobile app could use some more development, it lacks some of the desktop features.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
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Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 5.0 /10
Dynamics User
Beoordeeld op 31/8/2023
Pluspunten
Mobile application for receipt submission
Minpunten
Difficult to use as saving is a two step process instead of one
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 10.000+ werknemers
- Maandelijks 6-12 maanden lang gebruikt
-
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Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great Functionality for Finance ERP
Beoordeeld op 4/1/2024
Pluspunten
The functionality offered for the finance module along with ease of configuration and implementation for SME
Minpunten
Customization to meet business requirements are difficult to make on the finance side

- Sector: Milieudiensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
A comprehensive examination of a cloud-based ERP solution for small and medium-sized organizati...
Beoordeeld op 30/4/2023
Dynamics 365 Business Central is a robust ERP solution that provides small and medium-sized...
Dynamics 365 Business Central is a robust ERP solution that provides small and medium-sized enterprises with the scalability and flexibility they require to manage their finances, supply chain, sales, and service activities. Its cloud-based platform provides customers with simple access to data as well as a variety of customization choices. Customizations, on the other hand, can be complicated, and pricing might be an issue for small organizations. Overall, Business Central is a good option for companies that want to streamline their processes and increase their overall efficiency.
Pluspunten
Dynamics 365 Business Central is an all-in-one ERP solution that combines financial management, supply chain management, sales, and service.Its cloud-based platform provides users with greater flexibility and accessibility, allowing them to access data at any time and from any location.firm Central includes an easy-to-use interface and a variety of customization options to match the unique demands of each firm.
Minpunten
Customizations can be complex and require considerable technical knowledge, making modifications impossible for non-technical users.Integration with third-party systems might be difficult, and some functions may necessitate further customization or development.Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.

- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
World's Best ERP Product for Small and Mid Size business
Beoordeeld op 13/4/2023
Pluspunten
Ease of handling Inventory tracking, Able to handle end to end Accounting information, it helps to reduce your man power efforts on the system. Add N-Number of Apps to your Bizz application. Seamless integration with your Application and power platforms. Save Paper by using Microsoft Dynamics 365 Business central in your business
Minpunten
Performance of the application can be improved. Level of coding is hard when compared to previous version of Business central. Accessing the Back end application(SQL server) is not possible. This make hard for legacy users.
- Sector: Machine- en installatiebouw
- Bedrijfsgrootte: 201-500 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Dynamics 365: a comprehensive review of Microsoft's enterprise solution.
Beoordeeld op 21/4/2023
Dynamics 365 is a full and adaptable enterprise solution that could be a great alternative for...
Dynamics 365 is a full and adaptable enterprise solution that could be a great alternative for companies that aim to integrate and automate their business procedures. Nevertheless, the price and the difficulty level could be hurdles, so it is important for organizations to evaluate whether the solution is suitable for their specific requirements before making a commitment.
Pluspunten
The system seamlessly integrates with other Microsoft solutions, including Office 365 and Power BI, to provide users with a cohesive and smooth experience. The system offers the ability to be tailored and adjusted to meet the specific requirements of an organization. The integration of artificial intelligence and machine learning can enhance efficiency and decision-making capabilities. The solution undergoes regular updates and improvements to ensure it stays current with the latest trends and technologies.
Minpunten
Users who lack prior experience with CRM or ERP solutions may face a steep learning curve. Some companies may consider the reliance on Microsoft a potential risk, as they prefer solutions that are more independent. The price of Dynamics 365 may be a barrier for certain businesses, particularly those that don't require all of its features.

- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
BC One stop ERP solution
Beoordeeld op 14/7/2022
Pluspunten
It is a very ease to use software similar to just like using Excel Spreadsheet. As per my opinion it is a very effective product available today for all our Enterprise Building Solution. All the functions in Business Central are very Great and can be very fruitful for the Business if adapted effectively and efficiently.
Minpunten
Nothing to Report as of Now. I am not able to find anything to Report at the Moment
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Keeps everything in once place.
Beoordeeld op 6/1/2021
Pluspunten
Dynamics allowed me to stay organised. as D-365 has many tools , with all the variety of plug-ins, setting up automation and communication takes some work but it is really easy to see how my pipeline is working and have a single view of the company in one single dashboard.
Minpunten
it would have been great if it had a bit more features . i think that the reporting is the Achilles heel of the platform, it's a time-consuming task and not very straight forward as done in other platforms
-
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- Gebruiksgemak
- Klantenondersteuning
Beoordeeld op 30/7/2013
I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our...
I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods.
A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service.
This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system.
Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.
- Sector: Machinebouw
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Dynamics Review
Beoordeeld op 11/1/2019
It is really for basic use. If you are part of a manufacturing business or a large business, the...
It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.
Pluspunten
Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.
Minpunten
Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.
- Sector: Industriële automatisering
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Beware!
Beoordeeld op 22/4/2022
None
None
Pluspunten
Nothing. It is not nearly worth the 165,000.00 that we have put in to it over the last year.
Minpunten
Everything. System does not work. Too many fields to jump around to, too many pages to jump to. Unable to keep pages open to work between. Unable to see Customer / Vendor numbers. Not enough character spaces in some fields. Document date does not pull in correctly on Payment Journal. Check Stub total dollar amount prints on top of check number of lower stub. No vendor number prints anywhere on the check or stub. System creates two or three numbers for every PO, Job, Invoice. Payment Journal populates every Vendor that has a transaction then you have to choose which one to pay and then delete what you don't want. Checks do not print out in Alphabetical order. I can go on and on. Nothing good to say about this Program. It is not even written for our Industry. We were not even listed in the choices for Industry. What does that tell you.