Campaign Monitor by Marigold reviews

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500 reviews

- Sector: Research
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Campaign Monitor Review
Beoordeeld op 26/3/2023
My overall experience with Campaign Monitor has been positive. It is a great platform for creating...
My overall experience with Campaign Monitor has been positive. It is a great platform for creating and managing email campaigns. It is easy to use and user-friendly. It also has a lot of features that make it easy to customize and tailor your campaigns. The customer service is also great, with a helpful and knowledgeable team available to answer any questions I have had. and easy to use. The visual editor is simple and powerful, allowing users to quickly create and customize emails. The automation features make it easy to set up complex campaigns and the analytics tools provide useful insights into the performance of campaigns. The customer service team is also very helpful and responsive.
Pluspunten
I really like the simplicity of Campaign Monitor. It is easy to use and understand. The drag-and-drop editor makes it really easy to create beautiful, responsive emails. I also appreciate the ability to segment and personalize emails to target different user groups. The reporting interface is also very helpful for tracking email performance. The customer service has been excellent. Whenever I have had any questions, the team has been quick to respond and very helpful.
Minpunten
Their templates were limited and customization of those templates was limited too. The design elements were not user-friendly and navigating the user interface was a hassle. Additionally, their support options were lacking and customer service was not always very helpful or knowledgeable. Furthermore, Campaign Monitor lacked in reporting and analytics capacities, making it difficult to measure the performance of campaigns and to make informed decisions based on the data.
- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great Email Automation Tool: Campaign Monitor
Beoordeeld op 25/1/2023
Overall, my experience with Campaign Monitor has been very positive. It is an intuitive and...
Overall, my experience with Campaign Monitor has been very positive. It is an intuitive and user-friendly platform that allows me to easily create and send emails. The analytics and customer support are also helpful.
Pluspunten
Campaign Monitor is an excellent email automation tool that is user-friendly and easy to use. It has an intuitive interface, great customer support, and comprehensive analytics. I appreciate that I can easily customize my emails and track their performance.
Minpunten
The only downside of Campaign Monitor is the cost. It is quite expensive compared to other solutions. Additionally, some features are limited, such as the ability to personalize emails based on customer segments.
- Sector: Groothandel
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Affordable and Easy to Use but Could Do with A Few More Functions
Beoordeeld op 2/2/2023
Pluspunten
Campaign Monitor is great if you're getting started with email marketing. It's easy to use and the pricing is good - allowing you to make the most that you pay for.
Minpunten
There is a bit more functionality I deserve from Campaign Monitor to make my day to day tasks easier.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Campaign Monitor for Email Marketing
Beoordeeld op 7/12/2022
Using the system daily, using the analytics and insights reports to make needed changes for better...
Using the system daily, using the analytics and insights reports to make needed changes for better results in the next campaign. The software is great and really an essential tool for any business looking for email marketing
Pluspunten
Easy to use, very intuitive and has everything and more. You learn so much by using the software.
Minpunten
Compliance and setup can take some time, so planning ahead is vital to avoid delays in campaign sends if you a new to the software or have a large database to send to.
Redenen om over te stappen op Campaign Monitor by Marigold
Easy to onboard, with the correct structures in place to ensure my emails land in the inbox and not junk. Great tools that come as standard and not additional such as automation and Transactional.- Sector: Hoger onderwijs
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Wekelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best Email Marketing tool available
Beoordeeld op 15/11/2022
I enjoy using Campaign Monitor and will continue to use it for years to come. They are constantly...
I enjoy using Campaign Monitor and will continue to use it for years to come. They are constantly adding new features and updating how things function as new technologies arise.
Pluspunten
I have been using Campaign Monitor for almost 10 years now and I love the consistent updates available and that the software is always on the edge of what is trending in email marketing. I also love that it is super user-friendly and anyone can learn how to use it with very little training. My favorite feature is the fact that it takes the guesswork out of wondering whether your email will preview on a phone or tablet. The built-in mobile device/tablet view is fantastic and I use that every time I send an email out to make sure it looks good on desktop and mobile. I also like the reporting feature that lets you see who opened your email and who didn't and other useful stats.
Minpunten
As a designer, I wish I could customize the emails a little more and that CM provided more formatting options when creating the email, but I understand it has to meet the need of the masses more than my niche market.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The Best Email Service Provider on the Market!
Beoordeeld op 3/12/2020
Campaign Monitor is wonderful. I recommend it enthusiastically to anyone looking for a full...
Campaign Monitor is wonderful. I recommend it enthusiastically to anyone looking for a full service, easy to use email platform.
Pluspunten
Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier. Dashboards and analytics are all intuitive and easy to use. Automation journeys are easy to build and update. Drag and drop templates are easy to use.
Minpunten
I wish we could establish settings to automatically scrub emails after that were inactive over a certain period. These segments are already created automatically, but we have to export files and copy in email addresses to remove subscribers. I also wish it integrated with ZeroBounce, my preferred email deliverability tool.
I also sometimes wish I could edit the HTML on particular sends.
Redenen om over te stappen op Campaign Monitor by Marigold
It's the best point solution on the market, at its price point. And the customer service is glorious.- Sector: Schoolleiding
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great site for designing custom or template marketing emails
Beoordeeld op 3/3/2022
We are able to reach many people sending out our digital campaigns. With the A and B versions...
We are able to reach many people sending out our digital campaigns. With the A and B versions available in each campaign, we can learn what to add to our next campaign to get better click through rates.
Pluspunten
Even though Campaign Monitor has email templates to use for designs I design custom emails outside the website and upload the html, which is easy enough to do and enables you to see a preview and edit it real time on the site. We also find the option to have a text only version of the email convenient. The site has its own inbox and spam testing on several clients so we know how our email will look in people's inboxes and this helps avoid email display problems as well as it ending up in a spam folder. The option to send out A and B versions of our email campaigns has been invaluable. We can see what works and what doesn't with each email campaign.
Minpunten
I have nothing really negative to say about this software for what I use it for. When I first started using it, the location and functionality of things on the page was not intuitive but they have made huge improvements to the website that make it easier to navigate and set things up.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
We've tried many, and this seems to lead the pack.
Beoordeeld op 25/7/2019
Overall, the best email marketing solution my team has worked with in the last year. Fair value for...
Overall, the best email marketing solution my team has worked with in the last year. Fair value for money i must say too.
Pluspunten
- Great suggestive features such as email-body formatting tips
- Nice delivery and send-out time
- Extensive scenario handling for segmentations and optional blocks
- Great responsiveness of website across multiple form factors on devices(mobile, tablet, etc)
Minpunten
- Some features and configurations can be a bit hard to figure out without a fairly technical background
- Email builder templates felt a bit restrictive in terms of styling and formatting options
Redenen om over te stappen op Campaign Monitor by Marigold
Well, we kind of had to try all of them, and just stuck with Campaign Mon. because it just worked!- Sector: Internet
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Creating and testing a email campaign is so efficient !
Beoordeeld op 30/8/2022
I use Campaign monitor to import my emails then test them. Once the rendering is good for me, i can...
I use Campaign monitor to import my emails then test them. Once the rendering is good for me, i can send it to my mailing lists.
Pluspunten
Importing an email is really easy and having the preview is good too ! The assistant is a good tool, helping to improve the code / rendering of the email.
Minpunten
Mobile preview of the email doesn't see to work on my browser (Brave), looks like it's not reading my media queries.
Redenen om over te stappen op Campaign Monitor by Marigold
I like how fast i can create and test a campaign compared to alternative.- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Anders 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great for agencies
Beoordeeld op 12/8/2019
Pluspunten
We used Campaign Monitor for many years with multiple clients and it worked really well. Segmentation of clients was easy and setting new ones up was all self-initiated, no need to contact support. List management was a breeze as well as segmentation. Campaign creation was also easy, we never used the drag and drop editor as we crated bespoke HTML emails ourselves.
Minpunten
The reason why we chose to move away from CM was the segmentation was slightly limiting for us. We basically needed to segment based on relative dates, i.e from now until 3 months ago. This could only be achieved by entering exact dates, which you would need to change on a daily basis if using for automation purposes. If that doesn't bother you I would recommend using CM.
Overwogen alternatieven
MailchimpRedenen om over te stappen op Campaign Monitor by Marigold
The agency aspect was enticing as well as the self-management process meaning we weren't paying overheads for account managers.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Effective Email Marketing Solution - A Review of Campaign Monitor
Beoordeeld op 30/3/2023
Overall, I found that Campaign Monitor is a user-friendly email marketing platform that offers...
Overall, I found that Campaign Monitor is a user-friendly email marketing platform that offers effective automation features, such as personalized journeys and triggered emails. However, I did find that the pricing was higher compared to other options, and I wished there were more customization options for the email templates.
Pluspunten
I love using Campaign Monitor's drag-and-drop email builder! It's so easy to use, and I can create visually appealing emails without any coding skills. Plus, the advanced automation features are a game-changer. I can send targeted messages to my subscribers based on their behavior, improving engagement and conversion rates. It's like having a personal assistant for my email campaigns!
Minpunten
I find that Campaign Monitor's pricing can be a bit high compared to other email marketing solutions. Additionally, I wish the platform had more customization options for email templates.
Overgestapt van
Constant Contact
- Sector: Computersoftware
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Good product
Beoordeeld op 22/3/2023
Pluspunten
Campaign monitor is an incredibly useful platform for sending out bulk emails quickly and conveniently. It features a spell checker, the ability to create custom templates, the option to send test emails, and powerful analytics.
Minpunten
I have no complaints about the program - it's excellent! However, we had to settle for a different software option due to cost.
- Sector: E-learning
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best platform for bulk mailing
Beoordeeld op 26/8/2023
It is one of the best platfomr out there to send bulk mails to a large number of receipents in a...
It is one of the best platfomr out there to send bulk mails to a large number of receipents in a great and attractive manner.
Pluspunten
1. The suer interface is top notch.2. It has lots of features and functions that are really helpful.3. It has lots of templates that are attractive.
Minpunten
1. The pricing was high for me.2. There are occasional bugs in the platform.3. Some of my recipients did not receive the email as sent.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Campaign Monitor Review
Beoordeeld op 16/2/2023
Pluspunten
I am thoroughly impressed with the user-friendliness and comprehensive nature of Campaign Monitor. Setting up a campaign is a breeze and the interface is straightforward to maneuver. The customizable email templates are highly beneficial, and the tracking and analytic capabilities are great.
Minpunten
One of the things I disliked about Campaign Monitor was the lack of flexibility in the design of the templates.
- Sector: Informatiediensten
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easily Track and Analyze the Success of Your Email Campaigns
Beoordeeld op 23/1/2023
Pluspunten
Campaign Monitor has been an amazing asset for my business. It allows me to easily track and analyze the success of my email campaigns, giving me valuable insights that help me improve my strategy. It really helps to know what works and what doesn't so I can make sure my campaigns are as successful as possible. The user interface is intuitive and simple to use, and their customer support team is always quick to respond to any questions I have. I highly recommend Campaign Monitor for anyone looking for a powerful yet easy-to-use email marketing tool!
Minpunten
It's great for creating custom templates, but what I would love to see is more pre-generated options that would make it even easier to get started quickly. All in all, I'm really happy with Campaign Monitor and would definitely recommend it!
- Sector: Horeca
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Worst Customer support ever.
Beoordeeld op 23/1/2023
These guys are happy to continue collecting your monthly subscription from you, They have the worst...
These guys are happy to continue collecting your monthly subscription from you, They have the worst customer service ever. However if you try to log in and have forgotten your password - you wont get your email password reset. Once again - you are referred to log in to reach customer support. And round and round you go.
Pluspunten
They have the worst customer service ever. Good luck trying to get them to contact you.
Minpunten
These guys are happy to continue collecting your monthly subscription from you, However if you try to log in and have forgotten your password - you wont get your email password reset. Once again - you are referred to log in to reach customer support. And round and round you go.

- Sector: Telecommunicatie
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Very easy to use as a email service
Beoordeeld op 14/8/2021
Pluspunten
Campaign Monitor is one of the very effective email marketing software that can be used even for a newcomer that has never use this kind of this software before. It can be configure to sent multiple type of email marketing to find the winning email for that set of audience list.
Minpunten
It lacks of tools to customized the email body, and not much design that we can create for our email marketing. We can only choose from the template design that provided by the software and not all the template design is fit with the email objective. I really hope they can add more design for the template.

- Sector: Internet
- Bedrijfsgrootte: 10.000+ werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
'Campaign Monitor' - The most effective email marketing tools.
Beoordeeld op 2/5/2022
Pluspunten
For digital marketers, it's a dependable email marketing program. I enjoy using this tool because it gives so many options for customizing email templates and running a successful campaign. A really useful tool for personalizing your own appealing email template, which aids in lead engagement.
Minpunten
It has sufficient components that I desire. So not received any bad cases.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent Email Tool for small business
Beoordeeld op 6/5/2020
Campaign Monitor allowed us to send our monthly newsletter with ease. This brought in an abundance...
Campaign Monitor allowed us to send our monthly newsletter with ease. This brought in an abundance of new business for the company and helped to grow revenue.
Pluspunten
Campaign Monitor is simple to use and allows any business to run marketing campaigns to their audiences. The drag and drop builder is excellent.
Minpunten
Campaign Monitor doesn't have a CRM, so you'll need to import your lists for every send or integrate with a something like Zoho, HubSpot or Salesforce.
Overwogen alternatieven
MailchimpRedenen om voor Campaign Monitor by Marigold te kiezen
Ease of useOvergestapt van
Constant ContactRedenen om over te stappen op Campaign Monitor by Marigold
Price- Sector: Detailhandel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 5.0 /10
Easy to use with basic functionality
Beoordeeld op 13/1/2022
Pluspunten
We've been using Campaign Monitor to send transactional and newsletter emails for over 7 years without any issues. Once things area set up, it's very easy to use.
Minpunten
It gets relatively expensive once your list size grows past a couple hundred thousand subscribers. Modern competitors (like Klaviyo) include the same basic functionality for similar price or cheaper, and then also include tons of additional features like abandoned shopping carts, realtime website integration for better segmentation, etc.
- Sector: Marketing en reclame
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Campaign Monitor - Automate Your Success
Beoordeeld op 14/1/2023
We have used Campaign Monitor in many different ways, from sending out newsletters to launching...
We have used Campaign Monitor in many different ways, from sending out newsletters to launching multi-stage automated campaigns. Although we have faced challenges along the way, the support team at Campaign Monitor has always responded and resolved any issues that have arisen. With their help we have managed to keep our campaigns running smoothly and efficiently, allowing us to reach more people than ever before.
Pluspunten
Drag-and-drop design editor, A/B testing capabilities, powerful segmentation tools, and analytics. Additionally, users can benefit from advanced automation features such as triggered messages and personalized emails. With its intuitive interface and efficient support system, Campaign Monitor helps its users maximize results while saving time and money.
Minpunten
Despite the company's reputation for providing an efficient and reliable service, I and some of my colleagues have argued that it is a bit pricey for what we actually needed. We can confidently say that every problem presented has been resolved thanks to Campaign Monitor's dedicated customer service team.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to use, great customer support!
Beoordeeld op 2/10/2021
Easy to use, no glitches, email deliverabillity is great.
Easy to use, no glitches, email deliverabillity is great.
Pluspunten
Drag and drop features are perfect. Reporting is great too.
Minpunten
Possibility to control and set up text spacing in email.
- Sector: Design en ontwerp
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Solid, reliable emailing
Beoordeeld op 26/10/2018
We manage multiple clients and their emailing needs from within our account, as well as sending our...
We manage multiple clients and their emailing needs from within our account, as well as sending our own emails. We use the template builder and custom html, and find that both work well.
Pluspunten
Campaign Monitor is a safe pair of hands when it comes to emailing. I find the list management (and related tasks such as keeping on top of unsubscribes) easier and better than competing softwares. The ability to manage clients' accounts and take a cut of fees also works well for us. Reporting is also clear and simple.
Minpunten
The template builder, whilst still very good, could do with some extra thought to enhance it further and bring in line with modern email capabilities. I would love to see more responsiveness, more font choices etc. Also, the interface as a whole is beginning to feel a little dated, and I would be interested to see that given a refresh.
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best email marketing and automation solution i've used so far!
Beoordeeld op 8/10/2017
Pluspunten
We've used other email marketing tools for different reasons over the years, but still always came back to read Campaign Monitor's excellent email marketing advice on their blogs and articles about best practices. Finally took the plunge a year ago and moved all our subscribers over. No regrets whatsoever!
Just the amazing email editor and template manager is enough to make me leave everything else and use Campaign Monitor. The extensive segmentation tools, super clear and well-formed APIs to connect with our CRM and outstanding customer journey setup is above and beyond what i've seen from other tools in the market. Oh and their brilliant responsive all-platform templates!!
Also, when they say 'award-winning' and round the clock support / success teams, they mean it! Definitely and whole-heartedly recommended!
Minpunten
I'm nit-picking, but how Campaign Monitor counts subscribers (in order to bill us) is different from some of the other tools out there. For e.g. if the same subscriber is in two mailing lists, it counts as two for billing purposes. If you have many lists, it tends to balloon your billing subscription out a bit.

- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
I have been a user for a number of years. I own a retail store and use to communicate...
Beoordeeld op 28/9/2017
IT helps drive customers into the store and to stay in touch with them, in general. We can present...
IT helps drive customers into the store and to stay in touch with them, in general. We can present images that focus on what we want customers to think about. It gives customers a way to send feedback, if they want to do so. It provides attractive templates that allow us to create a consistent, recognizable look.
Pluspunten
It has a lot of power and flexibility. A user with little computer expertise can make it work, or more complex efforts are possible, too. User support is excellent, regardless how large or small you might be. I don't think it would be possible to find a better communications vehicle for the cost.
Minpunten
I would like to see more WORD functions included in the email text options. I would include underlining, bullet lists and few other options.