Deputy reviews

It's super easy to pick up shifts, offer shifts, an see who is working. Very intuitive and easy to use.

Honestly, nothing I don't like. Maybe a few minor features to add such as being able to message coworkers, but overall no complaints.

The news feed feature in deputy is very helpful and this is an innovative idea for a time tracking app.

There are a lot of bugs in the app.
1. In the ‘people’ section, not everyone in the organisation shows up. There is no filter there, just randomly some of the staff doesn’t show up in the list.
2. It some times calculates the time of the shift incorrectly.

User friendly interface! Aesthetically pleasing! Not too cluttered!

Lack of customer service support, along with few customization options, and lack of accessibility features!

Deputy makes communication, scheduling, payroll budgeting, and so much more wicked easy! The mobile app and website allow for there to be no communication, and everyone has access anytime they need or want.
Leave management is also a lot easier!

Sometimes the leave accrual can be a little difficult to set up properly, requiring some reconciliation between our payroll provider and it's figures. I wish they had a working integration with Paychex that didn't require paying Paychex.
Some staff have difficulty receiving push notifications, but there are also texts and email notification, and the interface can be a little confusing for first time users.
The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements.

I find it a very useful platform where you can see the scheduled shifts and work schedules where you can have a perfect organization of time in the teams having the adequate control for the programming and assistance. The schedule can be viewed a month in advance and it also satisfies me to be able to organize myself in my other tasks and not cross times with my work

I like it and I find it useful, nothing has failed me since its installation

Easy scheduling
Links to accounting
Calculates sales vs staff time.

Holiday accruals don’t always match up and can be difficult to fix

Easy to use, clear layout. Regularly updated

Deputy lacks some aspects within my industry that other apps have

The calendar which is where you can pick up and view the shifts available.

I think it could have more features and improvements on the speed of the app could be reviewed.

Ability to see my rota and who’s on shift with me.

Difficulty putting in holidays on the app.

Keep track of time of employees, build schedule.

Help is not providing answers on problems like it was 2 years ago. Live chat is gone or specialist are not helping in all subjects

It's a really great App if you have a company and the team. Deputy helps to organise many things within an organization. It allows managers to send the schedules, approve staff anual leave requests, see and share news feed within a company and a few other beneficial features.

We have no complains about this product.

What I liked most about Deputy is the way that you were able to pick up shifts. It made it very easy to see what was available, and sign up!

There was nothing that stood out to me as excessively bad about Deputy.

It is necessary for us to have a scheduling software that has a mobile app with location services. Deputy does the job.

In the past 2 years Deputy has gone through a few updates where they changed the location of certain functions and did not have a tutorial on where to find the moved functions. Additionally, some of our employees work overtime and Deputy will not add them to the schedule if they have more than 40 hours.

The user interface is very interactive and easy to use. You can easily mark your absence/leave on calendar, daily check in and start your work timer.

It is not suitable for large teams as it can become more costly. The mobile app functionality lags sometimes and doesn't work as efficiently as the web version does.

Scheduling and timesheets. Seeing who is on shift.

Customer Service. Once you finally get through to someone there knowledge of Deputy is very limited, and most repeat what you can read off Deputy's website. They can't answer anything even slightly remotely complex. The phone support is a farce. A box ticking exercise to say they have it, it would seem.

There are different view options of the schedule, so can be switched according to one's needs. The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool. Shifts are clearly separated, so that any gaps can be filled in.

No place in the person's shift itself to mark the night working hours.

I like the way you can switch between week, two weeks and a month in the schedule, also the way you request leaves and absence in general, it's very easy to work with the software. Also the location log in tracking is a great feature.

I have not found anything the bothers me in the software so far.

The ease of use in the mobile app. Doesn’t take much to explain to others

No POS system when I used it last (was over a year ago) I want to implement everything into one app

The ease of scheduling and adding new patients.

The crashing and slowness of the processing.

Ease of use with a growing workforce, saves managers time and the business money

There is nothing really that we don't like. It is so easy and practical

It's easy to view everything I need - who's available, working hours, time worked in a month - copying single shifts is easy and managing leaves is a breeze. The UI is fairly simple and convenient, and getting started was super straightforward.

There's one main gripe I've had with the platform: there's no easy way to copy a 3-week planning. You can generate shifts automatically, but we specifically use a non-standard shift system and I couldn't find a way to quickly extend it through copy-pasting. I need to copy and paste each shift at a time. So improved copying and a scrolling view (not just locked to a month or week) would be nice additions!

scheduling using the set shifts is great for staff with common shifts or set shifts. offering shifts out to others when someone can't work is easyexporting timesheets is easy

The set up was quite long winded and slow, but once it's done life is easy!

Easy user friendly All record of leaves is avalible to choose from.Everything on one click

Use friendly Easy features tonunderstandReports generation

Easy to use, user friendly, the process is good

Cannot use with out an internet, but it’s okay