Resource Guru reviews

Very easy to use and easy to understand. This tool keep track of my work everytime and what's in list next tell everything. I enjoy this tool on regular basis. This tool tell me my schedule before one day. It has also a best and fast customer service. Split booking is very handy as well.

I never face any problem with this awsome tool.  Best tool of resoursing software. I want to add one thing that it has no undo button if I click booking wrongly otherwise everything great.

Generally speaking the UX/UI of this platform is very user friendly and easy to learn/use. I love the color coding feature (that can be used for marking projects, resources, etc) and the recently added filtering by the "Resource Booker" is very useful too. Last but not least, I like that Resource Guru keep this product alive as every once in a while they publish new features and enhancements.

Resource Guru for our organization does a great job of helping us schedule resources of projects over time. So I can't really think of major issues. But one minor pain point is once we create a "non-billable" project and schedule resources on that project. Often and after a while (usually when a project is signed and official) we have to change that project to "billable", but although we do that, we still need to manually update each and every resource booking under the "Schedule" section and mark each booking to be "billable". Ideally and if we change the billability on a project level, all those resource bookings should inherit the change that was applied to the project.

Access and design, the use of different colours and the font.

I did not find anything to dislike so far.

It is a very great software in time management and Free Time. With it's SSL256 encryption means,it allows the management and transmission of information in real time. It is very easy to use.

No problem encountered so far on this platform but,Not against the cost is very minimal to have it for this software.

The interface is simple to use and understand with respect to resource availability and conflict. It serves its purpose well.

New feature rollout is buggy. When I switched between the "beta" ("new") experience back to the classic, I received a nagging email from the company telling me I had recently logged in using the "classic" experience and it would eventually be discontinued, and that I should try out the "new" experience. This product is basically a shared calendar, and while it offers reporting that is a hybrid somewhere between Microsoft Outlook and Project, it's a bit too pushy with respect to new features.

Easy to use functionality that syncs with my existing calender to keep my projects and daily tasks on track.

None presently. I have to explore resource guru more.

The most impactful feature is the showing of what i have been staffed for. What are my task or project fpr this week.

Sometimes I find it hard to get my way back to the todays date.

It is easy to handle and self explaining

Some functionalities I would like to add, but of course will be in place in future

I can access guru anytime, anywhere. It gives me a detailed explanation of what my job is, where it is, and what time it starts.

I just started using guru and haven't experienced difficulties yet or any problems.

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources.

Easy to use! Straight-forward user interface.

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

It's fast and intuitive and I am able to see at a glance and report on all of my team's​ assignments and accurately schedule all their time.

Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation​ such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.

Easy to use, simple for all team members. Looks visibly pleasing.
I have implemented Resource Guru to my previous and current working places.
Very good value for money.

Needs to have an action for users to click once they have completed the task. I have been waiting for this for a few years now.
Still not very mobile friendly.

The ability to schedule out months at a time. Small projects do not get lost in the shuffle of construction projects that go on months at a time where we are constantly pulling on and off of. It is so easy to use and customize. Field staff caught on intuitively and almost immediately.

I cant think of anything I don't love about RG. I do not use many of the advanced features because we have project management software that gives us reporting.

It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.

The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day.

The software is intuitive and very useful for scheduling people to travel on projects, indicate time off, and let people know where you are each day.

I don't like that you can't organize your resources on your own. They are all alphabetical so we have to put the same letter at the beginning of each person in a group so they are grouped together on the schedule. Not a huge deal but seems a little odd for that the be the default and can't change it.

Colour-coded projects, ability to mark projects as confirmed or tentative, able to sync the software to individual calendars, easy to customise reports, everything on one screen, easy to add and customise new resources. I could go on but, this software has grown with our company over the past 4 years and we are all very happy with it.

The new features that are added are not always in the order we want. For example, it took 4 years for the confirmed/tentative option to be added - a very useful feature for us but I understand that the Resource Guru Team needs to prioritise features based on the overall needs of their customers.

As an account executive for a design agency, being able to shcedule resource is a key part of my daily activites. RG is super easy to navigate and makes scheduling my work really efficient. I use it every day and it makes my work management a whole lot easier. An email first thing in the morning shows what I have scheduled for the day so I can be prepared for the days bookings. The dashboard also enables me to see what Ive got in for the day which is great. I can easily cancel, edit and add new bookings with just a couple of clicks. Using the different colour schemes also enables me to see who on my team has bookings so if i ever need to edit a booking, I kow who to speak too on my team. Overall, I would highly recommend this app too anyone as its super intuitive and no training is really needed! Perfect for anyone in client services.

Nothing to improve from my point of view. I havent used all the features off the app so no comments on ways to improve.

This software is easy to learn and use. We can see the availability of resources at a glance, and it's simple to make any edits to current entries as needed. The option to add personal photos for resources is fun to use and adds a bit of personalization to each resource.

When choosing a date to enter information, we need to scroll over the calendar instead of clicking, because clicking on dates will automatically trigger a window for entering new information.

It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects.
You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.

the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab.
sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day.
Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.

+ flexible scheduling features
+ clear and easily readable UI

- if a day has 8h30m available, and 8h15m are scheduled, and another task is added with a 30m length, it shows up as "30m on waiting list and 15m free" - in my opinion, it would make more sense to show up as "15m on waiting list and 0m free"

We like the ability to visualize our employee utilization on a company-wide basis while being able to generate other utilization views by department and resource type. This helps us determine any utilization gaps and plan for cross utilization to ensure overall high utilization of our resources.

I would like to see a few more customization features for how the system currently treats over-bookings. We would like to be able to over-book resources and it show their utilization at 100%+ rather than it showing the conflict and a lower utilization until the over-allocation is corrected.

Ease of use - loved the beta version and very happy that is now the standard. Easy to update multiple days on the fly and saves as you go.

Great feature of saving teams/groups so I can see a quick look without having to multi click.

Only thing I can say is I wish there was a better way to export reports from the software, possibly export into excel where I can print out the relevant information.

Ease of use, highly customisable and visually appealing.

Something that could be added is the option of duplicating a scheduled project from one resource to another.