Jobber reviews

I love jobber is so easy to use and they always help me and helped grow my business

The customer service is slow to
Answer calls

At ScreenMobile of South Shore, switching to Jobber three years ago was one of the best decisions we’ve made for our business. After struggling with another CRM that didn’t meet our needs, Jobber has completely transformed how we operate. It has simply grown with us. Its intuitive dashboard simplifies invoicing and payment collection, while the customer notification feature keeps communication seamless. Jobber has helped us scale our business significantly over the past three years, delivering an excellent ROI by enhancing our organization and improving customer contact. It’s been a true game-changer for our growth and success!

We don’t have any dislikes. Everything seems pretty simple and intuitive. No complaints.

It is a time saver, I have never gotten so many meanial tasks reduced in an application before. It also is an all in one solution for our cleaning and restoration company we don't use anything else.

I wish that the app would have some better styling when it comes to schedule I would like to see multiple colors on a job instead of one color when multiple people are assigned that what I can quickly assess who is on a job without clicking on each individual job. Other than that overall a great experience.

Jobber has been an incredible asset for us at Raider Wildlife Control. It has streamlined our operations, making job management and communication with clients remarkably efficient. The platform keeps our trucks organized and helps us stay on top of schedules with ease. Payment processing is also simple and hassle-free, which has been a great convenience for both our team and our clients. Overall, Jobber has transformed how we manage our business, saving us time and improving client satisfaction. Highly recommended for any service business!

Couple improvements we have suggested which would make the platform stand out even more.

Jobber is easy to learn and train others to use. I love how efficient it is to quote, schedule, and invoice jobs.

I wish there was an option to have more than 1 request form. We have multiple types of jobs that could be integrated into our website if additional request options were available.

The Ease Of Use, the customer portal, the workflow from client inquiry to job scheduling and billing

When you have an issue or cancel, all your data is locked away from you so if you dont have a daily backup you could lose all your client information that is in the system

Jobber has funnelled my clients and helped streamline my automation. I love the chat option that is accessible anywhere in the world. Clients know when I'm arriving, the price they're paying and can do all this with a click of a button

The monthly fees are fairly high for Canadians , with the conversion. I wish it integrated with gmail calendar so I don't have to use two calendars

Flexibility to suit our business needs. We have a customized approach to communication with our clients. Jobber has enough variety to customize our target clients.

Not much. It’s a pretty solid platform. Perhaps a few bugs in the initial stages of operation, but that was quickly resolved.

Jobber is a tool that works well out of the box. Having worked in complex health and manufacturing organizations, I have seen firsthand what sort of messes happen when the software as seen as the solution to all operational facets. Jobber works well to support companies that have good standard processes. It is also priced in an extremely accessible way for small business to get the advantages of such a complete field service management tool. They are savvy in that they can make money on credit card transactions but also provide this seamless transaction experience with the lowest transaction cost that we have encountered.

Change orders, pulling quoted options to a job, being able to update a job location once the job is created. Small inconveniences that we have workarounds for until the functionality is added.

Built in scheduling, CRM, invoicing, quoting, etc. it’s very helpful.

Not designed for fence companies. There is no drawing feature for quotes, the line item options are designed for the fence industry, and it’s hard to show a client everything without having to attach photos and drawings with details from a third party.

I've found Jobber to be a game-changer for our business, New England Foundation Crack Repair. Its intuitive interface makes managing jobs a breeze, allowing us to schedule and dispatch tasks effortlessly.

Jobber's invoicing system has streamlined our billing process. We can generate and send professional invoices promptly, and the automated follow-up reminders help us maintain a steady cash flow.

The mobile app is also a great asset, enabling us to manage schedules and invoices on the go, which enhances our responsiveness to client needs.

Overall, Jobber has boosted our operational efficiency, allowing us to focus more on delivering top-notch service to our clients.

Implementing a stripe color-coding system in Jobber's schedule would significantly enhance immediate visibility of team member assignments when there are multiple team member's assigned.

The simplicity of use! The ease of scheduling & collecting payments without visiting other forums.

Not being able to transfer notes from a one off job to a recurring job simply by customer name and property.

Ease of use and the way it automates customer notifications

Quotes aren’t easily replicated to the exact original

The platform is very user friendly and even novice users can catch on very quickly. On the other hand there you can get very technical with custom reports to track sales productivity and profitability.

They only thing we have a hard time with is reports for open invoices. We are going to set up a call to help figure out what we may be missing as well as request an custom report to be made to help report sales data by sales person.

-Messaging integration
-Phone integration
- Online bookings
- Invoices
- Review emails

The price, pricing should be adjusted based on the company size

Basic cheap good for small business starting out

Cant take payments was not user friendly when it came to adding documents and contracts