Zoho People reviews

Zoho People is the complete package for performance management, attendance, leave tracking systems, and generating reports for each and every feature available in the organization.1. You can track and check whether your leave balance is correct.2. You can easily fill forms for reimbursements like internet and attach the proof as well.3. It shows you complete details of your organization and the team members in it. With the help of an organizational tree, you can find the details of the person you are looking for.4. There is a separate feature for announcements. You can easily make announcements throughout the organizations.5. Performance can easily be measured by Zoho. We can set goals, show progress, do self-appraisals and finally get the review from our seniors. It can be really helpful in bridging the gap between expected performance and the actual performance.

The only con that I find in this software is that sometimes when you click on check-out, you are still logged in (Maybe because of a technical glitch) and then you have to send your attendance for regularization.Rest everything is good.

Helpful for the cost. It has most the tools needed to have employees clock in and out. It gets the job done.

There are many bugs with this software. First, the latency with the check in/out button, and the errors on the phone app is not actually clocking in and out when you know you specifically did. happened with every one of my employees including myself. it has time sheets, also included in Zoho projects, and for some reason, they do not integrate. They are both Zoho!!! lastly and most important. Attendance hour report, used at the end of the pay day does not give me the correct time. I have audited these report and they are always a few minutes off. it seems like they have seconds included when it only shows hours and minutes. I DO NOT BELIEVE THIS IS COMPLIANT TO U.S. REGULATION!!!

1. Mobile application availability.
2. Simple and easy to use.
3. Gain complete transparency over the workforce in the organization.

1. Speed of the Mobile app needs an improvement.
2. UI could get better.
3. Customer support could improve their turnaround time.

The best thing is that we can track employee records from onboarding to exit. It is easy to use and allows me to access employees personal information whenever needed. Its features like time tracking, custom rules for leaves, and approval settings are excellent.

There is a need for automation, currently, there is more manual work. Check-in and check-out reminder feature is missing.

Zoho people is very simple and easy to use. The GUI is very understandable and also the customer support for this tool is phenomenal. They are very hands-on when there are some errors or even questions regarding the tool. Keep it up!

The only thing that needs improvement for this tool is sometimes the loading time is taking too long or sometimes it crashes. But other than that, this tool is perfect.

It's an expensive application compared to its features. But it has all the features though.

The user Interface needs to be improved.
Very difficult set OKR and KRA and Mapping these too!

Zoho is very economical software as compared to other softwares. It is a complete solution to manage employees life cycle right from hiring till retire/termination.

This is a good software and I would suggest that the company should invest in creating a better support team. The support provided is slow as compared to others.

It is a good employee and company management tool. It helps to centralize all the data and make it available to different members of the team. This is very useful for all the workers to be on the same page. It has time tracking features which are useful to track the amount of time a particular project takes. The employees can update their strategies to work better in accordance with the inbuilt instant feedback system. A regular attendance tracking system is also present. This can help to maintain an accurate record of the absentees.

It is difficult to use for a small-scale company. The higher versions provide just the same features as the basic versions. Customer service is very slow in responding.

Having relevant data immediately available makes decision-making easy. Good quality hr software allows for a number of relevant areas to be updated simultaneously and can ensure that remember to input useful and important information on all aspects of human resources. Manual record keeping is very time consuming because all related records have to be up dated by hand. Using software to record information can free up staff for higher order functions. Additionally, employee inquiries can take up a lot of a human resource department's (or manager's) time and HR software can provide a self service option for employees to obtain relevant information themselves as well as saving staff time in obtaining it for employees. It can also save time and improve effectiveness for every step of the recruitment and selection process as well as for employee evaluation and training.

Very difficult and hard to understand the formatting, do setting or customize what feature that we want.

Zoho People is very user-friendly for the organization who is willing to automate their HR processes for the first time.
Onboarding team of Zoho People provides a great 1 to 1 support to make end user comfortable with the functionalities of the software
Flexible tool to match your organization's HR processes
Covers most of the aspects of HR except payroll

Post onboarding of the tool, facing challenges with the support team as every time new engineer will get assigned to you
No function available for recruitment management so it won't solve your hiring purpose

I can't recall any feature that I like the most. And, why do you need 100 characters worth of positive feedback?

1. The check in and check out process. I forget to check in and check out, which I think is basic human tendency. You could eliminate that by automatically checking in when I connect to my office's wifi network. You could at least display a notification to checkin.

2. Notifications could also be used to remind me to regularize if my attendance for the previous day is not fulfilled as per my company's minimum 9 hrs. You could at least display an option to regularize when we click on the day which is marked absent/half day in the 'attendance -> views' screen itself (there's a lot of space to add a button). This way, there's no need to go to another page and select the date to regularize.

It is the kind of software that after some time, can complement your work-style and adjusts to your needs. It is highly customizable and versatile for any users. Employee management and Time Tracking is highly recommended, it is better than any other software with similar features.

The mobile version is somewhat glitchy and does not work as well as it does on the desktop. There are moments when it would crash.

The ability to add new modules and options and create customized sections really makes it easy to organize the entire program to best suit your needs.

Some of the customized sections and lists have limited mobility and usage when you try and analyze or work with the data you've entered. Some more options that allow further analysis of data (as in other zoho programs) would be nice.

Enables great collaboration and effective communication between employees. You can easily track the allocated tasks. The communication is quite quick thereby reducing the waiting time. It uses several channels like emails, chats, calls, and reminders, to get you connected with your team. you can check out the calendars and schedule events. The free version is rich in features, like you can add unlimited members and custom applications.

The task management module could include more features. It is quite difficult to set up the application. The application does not allow easy navigation.

Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.

Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad:
1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it.
2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality."
3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.

It is very easy to use and keeps our employee database very easily updated. It has almost a fiully employee cycle from employment do dismissal/resignation.

Does not have ontergration with Zoho Payrol if you are not in the USA or India hence requirring expenditure in a third party payrol solution.

It is easy to use and easy-to-understand product for someone who is using it for the first time. we can see the time-tracking, leave applications, reports, dashboards, etc. make the attendance for people who are working at home.

sometimes this product wants to highly network connectivity which Is not possible all the time. and sometimes it is hung.

Features it has like an option of saving company policy documents, making announcements to employees

Zoho people does not have a payroll feature yet

It is easy to use. The UI of the software is amazing. It has a bunch of extraordinary features all in one place.

The Announcement feature seems to be underdeveloped, as it looks simple & has a delay after publishing the announcement.