--- description: Gedetailleerde beoordelingen over Twilio: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Twilio met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Twilio reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [SMS-marketing software](/directory/1291/sms-marketing/software) > [Twilio](/software/90610/twilio-communications-platform) # Twilio Canonical: https://www.getapp.be/software/90610/twilio-communications-platform Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.getapp.be/software/90610/twilio-communications-platform?page=2) > Twilio biedt een krachtige API voor telefoondiensten waarmee bedrijven kunnen bellen en gebeld kunnen worden en sms-berichten kunnen verzenden en ontvangen. Met Twilio kunnen programmeurs eenvoudig verschillende communicatiemethoden integreren en bestaande vaardigheden voor webontwikkeling, bestaande code, bestaande servers, bestaande databases en bestaand karma gebruiken om deze communicatieproblemen snel en betrouwbaar op te lossen. > > Oordeel: score van **4.4/5** door 501 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.4/5** | 501 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Twilio - **Locatie**: San Francisco, VS - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 0,01 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal) - **Ondersteunde talen**: Duits, Engels, Frans, Japans, Portugees, Spaans - **Beschikbare landen**: Argentinië, Australië, Brazilië, Canada, Chili, Colombia, Duitsland, Frankrijk, Hongkong SAR van China, Ierland, Israël, Japan, Mexico, Nieuw-Zeeland, Oostenrijk, Singapore, Taiwan, Verenigd Koninkrijk, Verenigde Staten, Zwitserland ## Functies - API - Alerts/Escalation - Analyse - Archiveren en retentie - Audio/Video Conferencing - Automated Attendant - Automatic Outbound Dialer - Automatic call distribution (ACD) - Beller-ID - CRM - Call conferencing - Callcenterbeheer - Campagnebeheer - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Compliancebeheer - Contactenbeheer - Controle van oproepen - Door gebeurtenissen geactiveerde acties ## Integraties (7 in totaal) - Freshdesk - Oracle Service - Salesforce Service Cloud - SugarCRM - Zapier - Zendesk Suite - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [SMS-marketing software](https://www.getapp.be/directory/1291/sms-marketing/software) ## Gerelateerde categorieën - [SMS-marketing software](https://www.getapp.be/directory/1291/sms-marketing/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) - [VoIP-software](https://www.getapp.be/directory/107/voip/software) - [Call center software](https://www.getapp.be/directory/275/call-center/software) - [IVR-software](https://www.getapp.be/directory/289/ivr/software) ## Alternatieven 1. [SlickText](https://www.getapp.be/software/111837/slicktext-com) — 4.8/5 (268 reviews) 2. [Omnisend](https://www.getapp.be/software/112199/omnisend) — 4.7/5 (836 reviews) 3. [Klaviyo](https://www.getapp.be/software/105931/klaviyo) — 4.6/5 (524 reviews) 4. [JustCall](https://www.getapp.be/software/2047760/justcall) — 4.1/5 (223 reviews) 5. [EZ Texting](https://www.getapp.be/software/20491/ez-texting) — 4.4/5 (245 reviews) ## Reviews ### "Twilio SMS feature never fails and never over charges" — 5.0/5 > **Rongen** | *27 april 2024* | E-learning | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I like the pay-as-you-go subscription model the most. The API integration is also smooth and easy. The knowledge base has all the steps/guide we need to implement and roll out. > > **Minpunten**: Nothing that I can think of or have experienced. > > Great experience with the app from UI/UX perspective and customer support. ----- ### "Flexible messaging muscle that keeps us connected with customers." — 5.0/5 > **Rahman** | *28 april 2025* | Kantoorbenodigdheden | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Twilio allows us to send SMS notifications, order updates, and appointment reminders straight to our customers’ phones. I like the flexibility of the platform. It’s robust enough for us to hack it to serve what we need, such as sending a single alert or building out more advanced messaging flows for promotions. > > **Minpunten**: It’s pretty techy for beginners if you’re not tech-savvy. For us, it took a while to get the settings right and if you want more advanced options like two-way conversation or WhatsApp integration, the price can escalate rapidly. > > It’s helped us get to customers more quickly and more directly, especially when email is simply ignored. So that instant communication has increased our response to promotions and meant that our order process has been able to roll on without these big lags between everything. ----- ### "Bredth not depth. Twilio is functional but unreliable with poor customer support." — 1.0/5 > **Luke** | *22 maart 2025* | Telecommunicatie | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Breadth of functionality. Twilio offers a significant variety of features to support many use cases. > > **Minpunten**: The Twilio console and services more broadly are highly unreliable. Reliability issues wouldn't be a significant issue if their support team had product expertise and the capability to resolve issues but having worked with Twilio support on many occasions it seems like Twilio do not provide their team with the training and resources they need to support customers well. > > Very negative. Many of the reliability issues we have experienced with Twilio are easily reproducible and solvable but Twilio does not invest in resolving these issues or are not capable. It's worth noting we spend ~$20k USD per month with Twilio. We're by no means a significant customer for Twilio but we're certainly not a small one. ----- ### "Brilliant and seamless." — 4.0/5 > **Gideon** | *31 maart 2025* | Mediaproductie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Amazing integration capabilities and easy in setting up of the software. > > **Minpunten**: Pricing of the software is far much higher compared to that of Wati. Developer should consider lowering its implementation cost. > > We have not had problems, the software guarantees continuity. ----- ### "Really good but expensive" — 4.0/5 > **Emanuele** | *26 november 2025* | Computersoftware | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It has a huge amount of features that you can use to communicate with your customers, whatever you are thinking about, it's here > > **Minpunten**: It's really expensive for basic services, but unfortunately it's the only way to have everything integrated in one place ----- Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.getapp.be/software/90610/twilio-communications-platform?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/90610/twilio-communications-platform) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens