Keap reviews

Altijd wel goeie herinneringen en allea werkt verder zoals ik wil

Soms werkt niet allea altijd even goed dus dat is wel vervelend

The tool that I use the most and that is useful to me is sales tracking because I can have a better focus in this area without losing track, I also use a lot of tracking that can be given more personalized to potential clients so that they receive the correct emails. with the information. It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service.

In my case everything has worked wonderfully for me, there is nothing that has made me upset in the past

I had high hopes for Keap, considering its promising concept, but my experience with the software has been far from satisfactory. The numerous bugs plaguing the system make it a frustrating and unreliable tool for managing contacts and communication.

The most glaring issue lies in the phone and text features, which seem to have a mind of their own. More often than not, they simply don't work at all, leaving me in the dark when it comes to crucial communications. This inconsistency is not only inconvenient but also undermines the very purpose of the software.

To add insult to injury, the mobile app performance is even worse than the desktop version, making on-the-go management a nightmare. It's disheartening to see such a lack of attention to the mobile user experience, especially in an era where mobile functionality is essential.

Customer service is another major letdown. My attempts to seek help have been met with abysmal response times, and when I do finally hear back, the quality of support leaves much to be desired. I've resorted to contacting my assigned representative, [sensitive content hidden], and his manager, [sensitive content hidden], but their responsiveness has been shockingly slow. Waiting weeks for a reply is simply unacceptable, and when I do get a response, it's clear that the customer service team is still grappling with the basics.

In conclusion, while Keap may have a promising concept, the execution falls flat due to persistent bugs, unreliable communication features, a poorly designed mobile app, and a customer service experience that can only be described as abysmal. I would strongly caution anyone considering this software to explore alternative options with a more reliable track record and a commitment to customer satisfaction.

I like the scalability that comes with the tool which makes it possible to automate marketing campaigns.

The tool is a bit costly compared to other tools with the same capability

The idea that I could have everything in one software!

Reality was that they were not good at making any of the many functions work well and seamlessly. Be prepared to spend hours with their support team and get to eventually no-where.

how affordable it is for a small business

the free trial is only 14 days, would prefer a longer trial

With Keap, managing campaigns and handling our CRM needs has been smooth

Keap has been an all round solution and no hurdles.

The feature I liked most in the Keap application was e-mail management, campaign arrangements, and sales tracking.

I didn't like the data analysis very much, it could be improved a bit.

Its a fully featured software that allows me to create and send campaigns to leads/contacts and great reporting and contact management

Cost is major issue with the number of contacts allowed per tier

The automation tool helps me to grow,Run and scale our business and also not forgetting the capabilities to create systems as an owner not leaving behind the availability to able to import my client list.

It’s very hard to observe the past record of transformations in company contacts list, documentation and subscriptions.

It can do as much or as little as you like. That means that for ourselves AND for our clients, we can craft regular communications, complex automations, campaigns and a variety of content that's selling, nurturing or doing whatever we want it to do.

Keap's the vehicle but the destination is in our control.

It can at times be convoluted to evaluate data but with experience and time you can craft simple ways to manage it.

I like that you have a business phone number that you can call and text from. This is what we use Keap most for. It allows all of my employees to use one phone number.

I wish that I wasn't constantly being logged out of the app. I do wish that round-robin booking was available for scheduling links.

I love how premium this tool feels for my clients

I actually dont have any thing I do like like about this program

The reminders and the appointment bookings for clients

The cost was ok but I enjoyed the trial to figure it out. I rather monthly cost than weekly cost

We used the KEAP daily to keep up with out marketing automation and verified that we were on point.

We do not use all the potential of the application.

Literally almost everything! I won a year subscription from participating in a conference and it was literally everything I needed in one place. The customer support team was SOOOOO helpful. I mean literally you can get someone on the phone to talk to EASILY! As you can imaging this is very important when you are new to using such a large and robust platform!

The only thing was the price. Now, do not get me wrong it was totally worth it. But at the time I was just starting my business and could not afford to continue.

What I consider most remarkable and that is why I like it is that it gathers all the customer information in one place. This tool also helps sales processes so that companies grow financially. Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more sales

There is nothing wrong i want to expose, this tool has helped me to complete commercial projects successfully

It helps me in automating my marketing campaigns like email and messaging campaigns but the main feature of Keap is its mobile app which is available on both IOS and Android which helps me to access my CRM through my mobile

Keap is very complex to learn sometimes the interface is irritating it takes time to get familiar with the platform layout

One thing I like the most about keap is that the system is easy to set up, even with it many feature. Then I can also segment the email of my client mail each segment separately. I can equally mail my prospective client separately. With all of this feature in place, I find it easier to get in touch with my client.

Keap is a great tool. But the customization aspect is not great. The app do lack adequate customization to make marketing more effective. I also think the importation of email can be faster if a tools is added to import emails rather than writing them from scratch

It's very quick to get started. Easy as well.

The ads were a bit too much. And random calls at all times.