When I Work reviews

This program is amazing. You can submit days off and everything right on the app.

I really don't have any complaints- it is so easy to use.

It is easy to sign up for and simple to manage. The cost is very low and usually has a free trial before you buy.

The updates kept causing issues. Employees interface on a computer had to consistently be signed in again. The Kiosk feature needs improvement.

The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's easy for them to do it themselves without having a manager intervene.

The part I like least about When I Work is the inability to save my filters or views. We have multiple retail locations and employees switch back and forth between locations so it is nice to be able to open When I Work and be shown the schedules for all locations right away, instead, every time I open the webpage it defaults to only showing me the people that are at the same physical location as myself and I have to go in and manually select the other locations for it to show up. It is at most a minor annoyance and not a deal breaker.

I love When I Work because it saves me time doing payroll. It adds all my employees hours up for me and even takes off breaks, lunch and has GPS built in to make sure nobody's trying to clock in at home.

The graphics could be a little better but the functions far out weigh the graphics by far.

I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account time off and availability requests. Also shift swapping on the mobile device give flexibility to the team

I wish proving was per location instead of per employee. If you have a small location its in your favor, but works against you if you have a large headcount.

When I Work makes it easy to schedule around my available times. I can also pick up or drop shifts when I need to.

It seems like I get logged off too often. I want to stay logged in for easier access. I'd like to have the option to mark shifts I am interested in and get a text message if they become available. Maybe this exists, but I need a quick way to modify my notifications and receive alerts.

There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once posted is what I like most. I also like that I can sync my shifts with my digital calendar.

There isn't anything that I do not like about When I Work. In the two years I have been using this app, I haven't experienced any difficulties.

The feature I like most about When I Work is the ability to view employees hours. Often times, as a manager, we are required to cut shifts or adjust schedules. The forecast tools and the option on scheduler allow us to make fair decisions.

My only complaint about When I work is the inability to publish schedules on the app version. I often have trouble and even though I click "publish" in the upper right corner - I do not see any notifications sent or publishing done. The website does not look appealing either on mobile safari app.

I liked the app, works really well. I also liked the message board to make announcements and communicate to the team.

The features seem a little archaic compared to a lot of the programs available today. Higher price points and lack of features when compared to similar options.

When I Work allows us to schedule for all of our locations in one place. We love that we can color code each location and positio, making it easy to break the schedule down into various views.

We once attempted to integrate When I Work's time tracking feature, but there were several issues that could not be corrected for our needs.

When I Work clearly displayed each week the shifts that I'd be scheduled, which was especially important as I worked for a job that had dozens of different sites with their own hours. The app provided exact information on where I needed to go, who I needed to contact, etc.

I'm not sure if this was more so a reflection of the company I worked for, but often there were issues with the app in that it did not work properly, or missed clock ins that then had to be done manually. Again, could be an issue with the company themselves, not the app.