FreshBooks reviews

I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It's a really amazing piece of software that provides quick alerts. Excels in the area of financial reporting. When it comes to bank reconciliation, the general ledger is really helpful. Excellent in regard to project accounting.

The absence of features like as email automation and scheduling, which are provided by applications such as Dubsado and Honeybook, would be an example. One thing I'd want the developers to improve on is making sure that updates are made at the very least within one hour and not much longer.

FreshBooks is good for freelancers or service-based small businesses that need to track time spend on client projects, and report the time on invoices. It's also good for tracking basic expenses, whether they are allocated to the business, or passed on to clients. The reporting features are also useful.

The payroll integration with Gusto is a simple and affordable way to run payroll for a small business.

The mobile app for time tracking became so buggy that I had to stop using it; it would frequently lose track of the time if I paused the timer. They also added a "feature" that creates a new line item on the invoice every time you pause the timer, which really clutters up the invoice. I now use a separate tracking app and manually enter my time.

The accounting features are barely adequate, and the accounting functionality is more like a public beta than production software. There's a chart of accounts, bank reconciliation, and a general ledger. We use cash-basis accounting, so it works for us, but if you carry inventory, I don't think FreshBooks will support accrual accounting. The bank reconciliation was officially "beta" until very recently.

Admins aren't allowed to edit the chart of accounts, so you need to have an accountant or bookkeeper set it up. Unfortunately, most accountants I've talked to won't work with FreshBooks directly. Strangely, FreshBooks will help you find a bookkeeper who works with FreshBooks, but not an accountant.

FreshBooks has a really visually appealing interface, and that's something I really like. Even after a long day at work, logging in never leaves me feeling drained. When I log in, the most crucial information is right there on the dashboard. FreshBooks can help me operate my design business. Tracking my time, creating estimates and invoicing, creating projects, setting up regular retainers, etc. are just some of the things I do.

As a result, there can be a lot of confusion when it comes to automatic payments. The smartphone app itself also needs a lot of work. In addition, the FreshBooks customer service needs improvement. I'd like to see some of the more expensive plans' extras available to everyone.

I loved that I could upload clients I frequently invoice when I transitioned. Setting up my bank links was very simple and transactions were downloaded easily. You can set up rules for accounts and they will follow those. Invoices look good and are easy to create.

The software does not support accounting if you have employees and are paying any benefits. Trying to separate out the cost of what my employees contribute to health insurance, retirement, etc. vs what I contribute has been a nightmare. My bookkeeper and I both spent a lot of time with Freshbooks support trying to figure out how to do that. Turns out it is with a journal entry which is time consuming and makes no sense.

I do like the interface, and about 80% of its features are pretty good. But I really need to other 20%. It's not QuickBooks online.

The reports and the Analytics need a lot of work. I've sent in MANY suggestions. The reports are only good for the smallest of business. While we do under 1 million a year, we do need decent cashflow information and detailed reporting by COGS categories. In our case Mechanical parts and labor vs Upholstery parts and labor. We also need good Job costs data. I would not mind doing it manually, but the data is not broken down to do this.
The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account. VERY slow responses from support and takes days and weeks to get their "process partner to fix it.
Export of your data for backup can be done, put it is very manual and time consuming. There is no path to exporting items and services. I'd like to do this so we can have a copy in the shop.

Probably the main motivations we picked FreshBooks over other programming: *Incredibly smooth and simple to utilize interface *Ability to mark your own in hues just as include your logo *Each client can be doled out their own charging gateway login and you can have various customers under one organization however each have diverse username *Utilizes Braintree instalments (our essential vendor processor)
FreshBooks is quick and dependable suite for accounting.FreshBooks is an honour winning money and bookkeeping programming and a standout amongst the best cloud answers for entrepreneurs. It is the present holder of Finances Online's Best Accounting Software Award for 2016 just as the Supreme Software Award for 2016, and has the most noteworthy consumer loyalty rates of all comparative applications in this classification. As you will discover in this survey, there is a not insignificant rundown of reasons why our specialists considered FreshBooks for these esteemed affirmations.

*Reporting could be improved *Needs better compromise as far as parities. You can do day by day monetary records, yet I would prefer to have it ascertain how my business is getting along dependent on capital in our present record, at that point factor in what we earned and our costs. *Not useful for organizations that have stock, need stock administration (this I wouldn't really rate as a con nonetheless, on the grounds that Freshbooks was constructed and intended for SERVICE style organizations - for that it works incredible) *Reporting can't be opened in the portable application, you have to get to it through the program *To my insight, you can't maintain different organizations out of one record. We as of now have two organizations and are choosing on the off chance that we are going to open up a different Freshbooks account or if there is another choice that is more qualified for the second business.

Very easy to invoice.

Time tracking methods/tool are totally lacking.

User-friendly interface: Freshbooks offers a simple and intuitive interface that makes it easy to navigate and use, even for those with limited accounting experience.Time-saving features: Freshbooks offers several time-saving features such as automatic invoicing, expense tracking, and integration with popular payment gateways that can help streamline your accounting tasks.Customizable invoices: Freshbooks allows users to create fully customizable and professional-looking invoices that can be branded with your company logo and colors.Mobile accessibility: Freshbooks can be accessed from any device with an internet connection, making it easy to manage your finances on the go.Customer support: Freshbooks offers excellent customer support, with a dedicated team available to answer any questions or resolve issues promptly.User-friendly interface: Freshbooks offers a simple and intuitive interface that makes it easy to navigate and use, even for those with limited accounting experience.Time-saving features: Freshbooks offers several time-saving features such as automatic invoicing, expense tracking, and integration with popular payment gateways that can help streamline your accounting tasks.Customizable invoices: Freshbooks allows users to create fully customizable and professional-looking invoices that can be branded with your company logo and colors.Mobile accessibility: Freshbooks can be accessed from any device with an internet connection, making it easy to

Limited reporting: Some users have reported that Freshbooks' reporting functionality is limited compared to other accounting software, making it difficult to generate detailed financial reports.Price: Freshbooks can be more expensive compared to other accounting software on the market, particularly for businesses with larger accounting needs.Integration limitations: Some users have reported that Freshbooks' integration options are limited, particularly when it comes to syncing with other accounting software or e-commerce platforms.No inventory management: Freshbooks doesn't offer inventory management features, which may be a disadvantage for businesses that need to track inventory.Lack of customization: Some users have reported that Freshbooks' templates and design options are limited, which may make it difficult to fully customize invoices and other financial documents to match their branding.

FreshBooks is renowned for its user-friendly layout and straightforward setup. With FreshBooks, even if you have little to no expertise with accounting software, you can get going right away.FreshBooks has a number of time-saving features that can speed up payment and reduce manual data entry, like automatic invoicing and online payment acceptance.FreshBooks offers a variety of financial reports, including profit and loss statements, balance sheets, and tax summaries, that can give you information about the financial status of your company and assist you in making informed choices.FreshBooks comes with project management tools that let you work with your team, monitor the status of your projects, and charge clients for the time you spend working on them.Utilizing the FreshBooks mobile app, you can issue invoices, keep track of costs, and manage your money while on the road.Integration with other products: You can easily automate processes and optimize your workflow with FreshBooks thanks to its integrations with other widely used business platforms like PayPal, Stripe, and G Suite.

FreshBooks features a straightforward user interface, which could be problematic for companies with sophisticated accounting requirements. The program includes few choices for customization, which could not be sufficient for companies who need more adaptability.Pricing: For companies with larger teams, FreshBooks pricing can be quite pricey. Project management is one of the more sophisticated capabilities that is only offered with higher-tier plans.Limited inventory management: FreshBooks does not include extensive inventory management options, which could be a drawback for companies that need more thorough inventory tracking.FreshBooks has fewer integrations than other accounting software solutions, while integrating with well-known tools like PayPal and G Suite.Because FreshBooks is a cloud-based software program, accessing it necessitates having an internet connection. Businesses that operate in places with spotty internet connectivity may find this to be a drawback.

FreshBooks is a cloud-based accounting software that provides small business owners with tools to manage invoicing, expenses, time tracking, and other financial tasks. Here are some of the pros of using FreshBooks:1. User-friendly interface: FreshBooks has a user-friendly interface that is easy to navigate, even for users with no accounting background. The software provides a clean and intuitive dashboard that makes it easy to find the features and tools that you need.2. Invoicing features: FreshBooks provides robust invoicing features that allow users to create professional-looking invoices, set up recurring invoices, and automate payment reminders. Users can also accept online payments through the software, which makes it easier for customers to pay their bills.3. Time tracking: FreshBooks provides built-in time tracking features that allow users to track their billable hours and generate accurate invoices. This feature is especially useful for freelancers and service-based businesses.

1. Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting software, such as inventory management or robust financial reporting.2. Limited integrations: While FreshBooks integrates with many popular third-party apps and services, some users have reported that the software has limited integration options, particularly when compared to more robust accounting software.3. Limited customization options: Some users have reported that FreshBooks has limited customization options, particularly when it comes to creating custom reports or modifying invoice templates.4. Pricing: Some users have reported that FreshBooks can be relatively expensive compared to other accounting software options, particularly for businesses that require multiple user accounts.

Freshbooks is an accounting software that's is well suited for our needs. It's is of use real set it apart with a dashboard that gives me an overview of outstanding revenue and profits of my business because is simply laid out in an easy to understand way that leave no space for confusion even to us who haven't done accounting before. Freshbooks includes soo many capabilities that makes a great accounting and invoicing solution. The double entry accounting reports feature helps us navigate through payments and expenses. It also allows me to easily create and out an invoice together and accept payments through credit or debit cards. Tax filing is a breeze since I can get a snapshot of the entire revenues which make a it easy for reporting of the income. In the report tabs, I can access the accounting reports from which Iam able to understand the business financial health that is soo critical in daily management .

Freshbooks ticks all the boxes for my business accounting needs

Nothing.
It has nothing that other billing software doesn't have.

If you want to attach a multi-page PDF to an Invoice, only the first page is attached, and the PDF is also blurry and of poor quality.

Team members must share a single signature on emails to send Invoices.
Customer service is terrible; they never answer calls.

The Invoice Details report does not include the reference field, which is one of the most critical information in an Invoice.

The fact that it keeps the history of past business transactions.

I was a huge fan of the Classic Freshbooks, and used to recommend it to anyone who would listen. Unfortunately, they recently "forced" a new format on all existing customers. The new format is far inferior to the Classic Freshbooks that was in place before. Now, unless I create a separate account for each individual person I deal with, (instead of just a company account with my contacts noted within), all of my estimates and invoices are addressed to the wrong person, (the new format has only one contact person per company that shows up on an estimate/invoice). Their recommendation to this was to set up a separate account for each individual person I deal with, which literally means I need to set up thousands of more accounts, many of which are for the same company, just for a different person within that company. Completely illogical. The Classic Freshbooks had an awesome search engine allowing me to search for various fields at once, (company name, site address, job particulars, etc.). Now, instead of many search different fields, there is only one, and that one is largely ineffective giving me results in a completely random order, not chronological at all as it was with the Classic format. Cannot express enough how disappointed I am with the new format.

Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to.

The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is:

Automated invoice reminders, which are totally flexible. This alone saved me a lot of time chasing down late payers.

Your customers get a really nice interface for viewing all their invoices online - although I will say I think I only have one or two clients who ever even used the client portal for doing that. Most of them just go to their email to retrieve the links for invoices or statements, but it is still a really nice feature.

No connections to your banking / credit card accounts. You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else. In order to use Freshbooks, you have to have some other software or service for managing the accounting aspects of your business. This ended up being a bad thing for me. I like having it all connected, and there are plenty of great alternatives for that, and some even charge less than Freshbooks.

My reasons for leaving Freshbooks? Freshbooks is downright awful at expenses...

You can't record non-billable expenses against a customer or project. If you want to record the expense without billing the customer for it, you cannot assign it to the customer or project. No easy way around that without messing up your accounting records.

And with expenses that you DO want to rebill the customer for, there's no easy, intuitive way to handle marking up those expenses for goods or services to make a profit on. In order to do that, you must first add the expenses to the customer invoice, and then modify each line item expense amount up to the amount you want the customer to pay.

You cannot record bills as you receive them your vendors. Say for example, you get an invoice from a programmer who did work for you on 4 different projects in a given time period. Most vendors will just send you an itemized invoice with all the billable time across the various projects. Well, you can't record it that way in Freshbooks. Each line item on your bill must be entered into freshbooks one line item at a time, and you cannot correlate them easily to know that they are all part of one bill/invoice. Freshbooks also can't help you with managing when your bills are due. That's accounting, which Freshbooks doesn't do.

Freshbooks solutions to their shortcomings with expenses is all handled with hacks and workarounds for how their system is currently built. They are not easy or intuitive and they also throw things off with your accounting reports.