ActiveCampaign reviews
ActiveCampaign
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2491 reviews
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Blijf ver weg van Active Campaign
Beoordeeld op 25/9/2024
We hebben altijd netjes samengewerkt en ActiveCampaign gebruikt. Voor de nieuwe prijsverhogingen...
We hebben altijd netjes samengewerkt en ActiveCampaign gebruikt. Voor de nieuwe prijsverhogingen hebben we aangegeven om onze betaling liever naar maandelijkse facturatie om te zetten. Na 15 mails is dit eindelijk toegezegd.
Vervolgens kregen we wel een jaarlijkse afschrijving, en nu zijn we ook weer 5 mails verder voordat dit überhaupt gefixt gaat worden. Oneindige verificaties, niet de mails goed lezen, dingen toezeggen die niet worden gedaan.
Ze weten je bloed goed onder de nagels te halen. Leuk systeem wat te duur geprijsd is en de klantenservice is veruit waardeloos. Blijf hier ver vandaan.
Pluspunten
Het instellen van de automations en de nieuwsbrieven instellen.
Minpunten
Eenzijdige prijsverhogingen, ontzettende slechte klantenservice.
Redenen om voor ActiveCampaign te kiezen
Wel fijne service en het systeem is identiek en vele malen goedkoper.Overgestapt van
PipedriveRedenen om over te stappen op ActiveCampaign
Het leek rooskleuriger te zijn bij ActiveCampaign- Sector: Basis- en voortgezet onderwijs
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Activecampaign is heel handig voor marketing
Beoordeeld op 20/8/2023
Goed
Goed
Pluspunten
Het belangrijkste voordeel is dat ik leads voor HiRO(bedrijf) binnen krijg met een paar instellingen
Minpunten
Af en toe komen de lijsten door de war en dan gaan mails er 2 keer uit
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Vlot mailen naar grote lijst contacten
Beoordeeld op 1/2/2023
Pluspunten
Voor het uitsturen van nieuwsbrieven is dit een handige tool. Het bouwen van een sjabloon gebeurt heel intuïtief en is makkelijk te te passen, ook voor wie geen grafische achtergrond heeft. Bovendien is het gemakkelijk om die nieuwsbrief uit te sturen naar een grote groep mensen door de contactenlijsten.
Minpunten
Er zitten nog wat bugs in het toevoegen en beheren van contacten.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
dagelijks gebruik voor digital marketing
Beoordeeld op 30/6/2022
Dit is ons digitale markteting pakket, we gebruiken het voor crm, sales en email marketing.
Hoewel...
Dit is ons digitale markteting pakket, we gebruiken het voor crm, sales en email marketing.
Hoewel het soms wat buggy lijkt, is de support erg goed en kun je er snel mee aan de slag.
Bovendien is het duidelijk voordeliger dan de grootste concurrent
Pluspunten
redelijk eenvoudig in gebruik
veel functies
niet duur, schaalbaar
Minpunten
regelmatig zitten er fouten in de software
de interface is niet altijd even consistent, soms automatisch opslaan, soms niet.
- Sector: Restaurants
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Highly recommended, user-friendly, and helpful
Beoordeeld op 15/8/2023
We can identify which contacts are most interested in our content and website thanks to Active...
We can identify which contacts are most interested in our content and website thanks to Active Campaign, we can sell more conference tickets, and we can learn more about our audience by analyzing their open and click rates. With the help of these resources, we can divide our target audience into the subsets we need to accomplish our aims.
Pluspunten
We've seen significant efficiency gains thanks to Active Campaign. They have made it simple to set up automated email sequences, or "drip campaigns," that will keep our subscribers and viewers interested. To generate sales, set up reminders, and get rid of inactive contacts has all been aided by this. Easy contact tagging, list segmentation, and A/B testing are other highlights. Active Campaign is simple to use, and there are many tutorials and guides available online.
Minpunten
We were initially put off by the software's seeming complexity and difficulty. However, there is a learning curve associated with it, and it does take some time to properly comprehend and apply all of its capabilities. After putting in the work, though, we found that it was well worth it. ActiveCampaign is great, and we highly recommend it.
- Sector: Internet
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A must have autoresponder
Beoordeeld op 7/4/2024
My overall experience with active campaign has been very good I've been with them for about 7 years...
My overall experience with active campaign has been very good I've been with them for about 7 years now I've never had any issues with the software it works perfectly fine I'm a happy customer five-star.
Pluspunten
What I like about active campaign is that it's very fast I've never had any issues with it great security and I'm able to do everything from one dashboard setup was also very easy as well.
Minpunten
The only thing I could say that I like lease is I wish it could be a little bit cheaper as active campaign is more on the high end side so a lot of people still can't afford it.
Overwogen alternatieven
MailchimpRedenen om over te stappen op ActiveCampaign
I chose active campaign because I knew about the software from a long time and a friend of mine recommended it so I tried it.- Sector: Maatschappelijk werk
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Feedback Activecampaign
Beoordeeld op 1/12/2024
This email tool contains everything you need and is suitable for both beginners and professionals.
This email tool contains everything you need and is suitable for both beginners and professionals.
Pluspunten
The application is easy and the connection to other tools works without any problems.
Minpunten
Campaigns are not always sent at the set times, which can have a negative impact on business. It takes a long time for employees to contact you.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Fragile System Resulted in Lost Revenue
Beoordeeld op 14/2/2024
We were reasonably satisfied with Active Campaign for the first two years. The system is very slow...
We were reasonably satisfied with Active Campaign for the first two years. The system is very slow and affects the user experience, but the automations were nice. However, for a system to break so easily for making such a small change which led to significant lost revenue, caused us to change our opinion of AC. Even when asking Customer Support for help, they simply told us everything was working as expected. No credits, no help, little to no sympathy. We used their system to generate revenue, not lose it.
Pluspunten
I liked having the CRM and email marketing automations all within one solution. This made it easier to track leads as well as provide multiple follow-up emails with interested contacts.
Minpunten
The fragility of the online forms led to a broken automation that was hidden from us for 6 months and cost us $10,000's in lost revenue. We utilized AC's online web form to collect contact information (highest quality leads), but when we made a small wording change to one of the form options, this broke the automation entired and we ceased getting any leads from this channel. When we contacted Customer Support, they told us it was working as expected, yet there was no warning from the system indicating that we were at risk of breaking an automation, nor did their user guide provide any such information either.
- Sector: Professionele training en coaching
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best e-mail marketing platform
Beoordeeld op 25/8/2024
Pluspunten
Simple and intuitive platform, best feature is the activation of various email automations
Minpunten
The price.😅 It’s not so cheap, but form is the beste platform. So I’m happy to pay for a good platform
- Sector: Halfgeleiders
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent marketing automation platform
Beoordeeld op 28/3/2024
I was able to get the platform fully functional within one week, including linking it with my...
I was able to get the platform fully functional within one week, including linking it with my website and CRM system. If is very easy to update contacts and create new automations.
Pluspunten
Very easy to use: can quickly set up many automations, easy to create contact sub-groups, and send out email campaigns. If you have any issues, their customer support is outstanding!
Minpunten
While pretty good, the email marketing module is inferior to MailChimp.
Overwogen alternatieven
HubSpot Marketing HubRedenen om voor ActiveCampaign te kiezen
I was looking for more of a complete marketing automation platform.Overgestapt van
MailchimpRedenen om over te stappen op ActiveCampaign
Too expensive both in monthly and set up costs.- Sector: E-learning
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Does the job
Beoordeeld op 23/6/2024
ActiveCampaign works well but can be expensive. I am now using mailerlite which is comparable less...
ActiveCampaign works well but can be expensive. I am now using mailerlite which is comparable less expensivr.
Pluspunten
I like the interface and functionality compared to some other email marketing software.
Minpunten
What I liked least is that as the subscriber list gets bigger it can become expensive to use.
- Sector: Commercieel vastgoed
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Consistent since 2020
Beoordeeld op 2/12/2024
I have been a customer since 2020, and I have stayed because it just works really well for me.
I have been a customer since 2020, and I have stayed because it just works really well for me.
Pluspunten
Once you get the hang of it, the software is easy to use. Just like any software, the learning curve is always a challenge, but support is always available. The price isn’t too bad for what you get.
Minpunten
The learning curve, but it is to be expected.
- Sector: Consumentendiensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Thanks for helping my business ;-)
Beoordeeld op 3/12/2024
Pluspunten
great overview, easy to use, possibility to review the reports of the campaigns
Minpunten
translation is not always the best (englisch to german)
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Good tool for fast turnaround marketing
Beoordeeld op 28/10/2024
Pluspunten
Lots of flexibility for getting campaigns set up quickly. Minimal tech skills required.
Minpunten
Form fields should be more specific to increase the quality of the data captured. E.g. being able to value a value as a phone number.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
ActiveCampaign: good solution for next level online marketing
Beoordeeld op 2/4/2024
a good decision for my company, in order to manage newsletters and mail marketing
a good decision for my company, in order to manage newsletters and mail marketing
Pluspunten
powerful automation features, good API for own extensions, many plugins available, good online documentation and training material
Minpunten
price is a bit high, website is not always updating correctly
Overwogen alternatieven
BrevoRedenen om over te stappen op ActiveCampaign
was initially using SendinBlue (now Brevo). I did not like the integration in Wordpress, so i switched.- Sector: Design en ontwerp
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A robust CRM with everything you need.
Beoordeeld op 12/9/2023
ActiveCampaign's email campaign management features have helped me streamline my marketing efforts,...
ActiveCampaign's email campaign management features have helped me streamline my marketing efforts, improve engagement with my audience, and achieve better results. It caters perfectly to me as a beginner and my small business, a valuable asset for my business that I could not do without!
Pluspunten
ActiveCampaign is eventually easy to use - it does have a slight leaning curve as with all new software that you are unsure of. It is worth it though and very easily integrated into my business workflow. I like how user-friendly the email builder is. It's drag-and-drop, which makes creating visually appealing emails a breeze. I can customize the design to match my brand without needing to be a design expert. automation capabilities are a game-changer. I can set up email sequences and workflows to nurture leads, send targeted follow-ups to leads and can segment my audience based on their behaviours. The detailed reporting and analytics provide valuable insights into the performance of my email campaigns. I can see open rates, click-through rates, conversion rates, and more, which helps me make data-driven decisions to improve my marketing strategy.
Minpunten
At first there is a steep learning curve but I feel that it is worth it in the end. Once you are comfortable with the software there is so much you can do.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
ActiveCampaign is force to reckon, helps thrive in digital marketing campaigns.
Beoordeeld op 14/8/2024
We have had it all right running our digital marketing campaigns with ActiveCampaign and the...
We have had it all right running our digital marketing campaigns with ActiveCampaign and the automations has taken a huge fight for us. It has allowed us to automate the error-prone and tedious tasks making our work very accurate and less demanding. Also, ActiveCampaign has made it possible to reach out to a broader leads base during our campaigns.
Pluspunten
ActiveCampaign AI automations makes our digital marketing so efficient and less demanding. It was easy to automate some of the tasks during campaigns which saves us time. ActiveCampaign reports also keeps us on check by giving us access to pin-point insights about our marketing campaigns performance. The collaboration environment allows us to work together on our campaigns when engaging our leads.
Minpunten
ActiveCampaign has showed us it's class in all areas and we haven't had anything unpleasant to deal with.
- Sector: Horeca
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
ActiveCampaign has upped our game in marketing.
Beoordeeld op 13/6/2024
We have had a very high yielding experience with ActiveCampaign and we cannot stop praising it for...
We have had a very high yielding experience with ActiveCampaign and we cannot stop praising it for the work it is doing. It has made it so easy for us to create very productive marketing campaigns that has supercharged our sales.
Pluspunten
It makes it easy to create and personalize marketing campaigns to grab audience attention. Reliable work automations to perform the repetitive tasks. Offer efficient way like chats to interact with audiences. Powerful marketing analytical tools that gives accurate reports about campaigns performance.
Minpunten
To be purely honest, no cons for ActiveCampaign. It works greatly and has nothing to dislike.
- Sector: Detailhandel
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
ActiveCampaign makes our marketing more effective.
Beoordeeld op 8/2/2024
ActiveCampaign has helped us to improve the returns from our marketing campaigns which helps us to...
ActiveCampaign has helped us to improve the returns from our marketing campaigns which helps us to improve on our sales. The experience has been great and it assisted us to engage our leads in a more effective way.
Pluspunten
ActiveCampaign helps us to facilitate more personalized marketing campaigns that allows us to target our customers more effectively. It helps to keep a smooth communication and interaction experience with our potential leads at the most important stages. With ActiveCampaign automations, we have been able to offer our customers and leads quick responses.
Minpunten
There is nothing to like least about ActiveCampaign. It has been so excellent and we have never experienced any major issues to complain about.
- Sector: Bouw
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Nganga Views on ActiveCampaign
Beoordeeld op 30/4/2024
Pluspunten
Ease if creating, customizing and sending high volume outbound marketing emails is what I like most.
Minpunten
At the moment I do not experience any drawback on AC.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great CRM and Marketing/Sales Software
Beoordeeld op 26/3/2024
Pluspunten
I love being able to create automations to manage my leads, sales and save time with many tasks I used to do manually.
Minpunten
It's a bit slow and clunky with the automation builder and its massive so there is a learning curve, but it has been steadily improving.
- Sector: Managementconsulting
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
ActiveCampaign: Elevate Your Email Marketing Game with Precision and Power
Beoordeeld op 12/2/2024
Pluspunten
Having recently incorporated ActiveCampaign into my email marketing strategy, I've been truly impressed with the results. This software offers a comprehensive suite of features, from crafting personalized campaigns to advanced list management, providing a robust tool to maximize the impact of your email communications.
Minpunten
A potential drawback is that the learning curve is a bit steep for beginners like me due to its extensive feature set. The prices are also somewhat high, especially as the number of contacts increases.
- Sector: Professionele training en coaching
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Modern marketing automations
Beoordeeld op 23/9/2024
We have been using ActiveCampaign for the last few years and have lots of automation and customizati...
We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign. We have integrated it with multiple systems, and ease of access is the key to this tool. It has all the modern marketing automation need for any company.
Pluspunten
Ease of customization, reporting, access to data and automation
Minpunten
nothing specific I dislike about ActiveCampaign
- Sector: Vastgoed
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
ActiveCampaign Is Simple to Manage and Dependable
Beoordeeld op 8/7/2024
Pluspunten
I love the consistency and reliability of ActiveCampaign.
ActiveCampaign is fast, dependable and accurate to use.
Minpunten
ActiveCampaign is so impressive.
No dislikes about ActiveCampaign.
- Sector: Computernetwerken
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
"Powerful Automation and Comprehensive Features, but Steep Learning Curve and Pricing Concerns"
Beoordeeld op 24/7/2024
My overall experience with ActiveCampaign has been positive. It's a comprehensive email marketing...
My overall experience with ActiveCampaign has been positive. It's a comprehensive email marketing and automation platform that offers a wide range of features to help manage and grow customer relationships. The user interface is intuitive, making it easy to create and manage campaigns, automate workflows, and segment audiences effectively.
Pluspunten
What I liked most about ActiveCampaign is its robust automation capabilities. The platform allows for creating detailed and complex workflows that can be customized to suit specific needs, making it easy to nurture leads and engage with customers effectively. The intuitive user interface simplifies campaign creation and management, and the segmentation options enable targeted communication. Additionally, the comprehensive reporting and analytics tools provide valuable insights into campaign performance, helping to optimize marketing strategies.
Minpunten
Additionally, the pricing structure can become quite expensive as the contact list grows, which might not be ideal for smaller businesses or those with limited budgets. Integration with some third-party tools can also be cumbersome and require additional effort to set up properly.