Goldie reviews

That it helps keep me organized. I love how easy it is to access.

That I can't access it on the computer. It would really help if this was available on computer as well.

Appointment confirmation and reminders that are automatically sent

Still unsure how to mark a "no show" on the app

I used phorest before and this is my first time using this app im going to use it for a period of 6 months when salon re‐opens to compare it with reports etc

It is limited in the amount of reports it gives on a daily and weekly basis , I would like to see graphs on this system, and daily printouts also

The flexibility to sync all my calendars and it blocks my schedule so I don’t have to manually input. Also like how you can add recurring services on the schedule and it sends reminders to my clients

The only issue I have is it won’t let me add photos of my work to my site.

Ease of setting up and use, great that my customers get appointment reminders, makes my life easier!

After 3 months, monthly cost is quite expensive

Takes deposits, ease for clients not having to talk to anyone.

So complicated to find certain aspects of what I need to do.

It’s easy to use! Super user friendly. Great app.

My company doesn’t go by the hour and there isn’t an option to change that

Easy used and customer said easy for booking as well

I try too many booking app and find this app easy to used.

Goldie helps me run my business smoother and adds a professional touch to the process. I don’t know what I would do without it.

I love the rate I am paying now, however, I think it’s a HUGE jump in price if I need to add on another employee to the book scheduling. For what I pay right now in year is the same cost of 2 months to add one just 1 employee! I am really hoping there will be a more affordable option in the very near future.The mass communication doesn’t provide privacy feature that keeps other clients from seeing each others numbers. Needs a feature similar to email where it can blind copy contacts. Wish there was a follow-up text to go with the reminder after those confirm. I send it manually right now. It would be nice to have an auto response feature similar to other platforms (ex. Facebook messenger).

The ease-of-use of this software has really allowed me and my team to focus on growing our business without fear of any of our students falling through the cracks

The only 2 things that I don’t enjoy about this service are :

1) that there is no desktop version (yet.) Using only a mobile version of this app means our team has to constantly have our phones with us, and as a team of performing artists, that really gets in the way. A desktop version would be far more professional

And

2) customer service is a little difficult to get in touch with on the rare occasion that they are needed to assist with an issue. (When they do get in touch, they are incredibly helpful, however)

Easy-to-use. Love that I can have it with me on my phone and at my tablet on my desk.

There's really nothing I don't like about this app. I do wish it has a way to mark NO SHOWS AND LATE . Without deleting them but the time slot shows its open.

I love that it is easy to use, I can see my whole weekly view, that it syncs with my Google calendar and most favorite part that it sends reminders to my clients.

That clients can not book online them self's.

Life besides professionalism is quite important to me. I never want to miss on the best part of my youth. Goldie is my personal hot deal. I use it on scheduling and booking appointments for my fitness routine and therapy attendance. I am a big fun of its features. Very flexible and easy to use.

Goldie is one of the softwares that are flawless. Absolutely satisfying performance. It leaves no stone unturned.

I will not go into the standard features of the software which are great, because you can read about them elsewhere. I will just mention that when I used to send out reminder texts the traditional way, there was always a chance a could get the time wrong and really mess things up. There is zero chance of this happening. I really like sending out the reminders so quickly but it still looks like a personally written message rather than a corporation style reminder. I also like there are many different messages I can send out, so valuable in the middle of the day when I am busy but need to get certain information out to new clients who have just been booked into the appointment calendar.

I have the schedule set up for hourly appointments so that the entire day will fit on my phone screen. However, setting up appointments that are on the half hour takes a few more screen gestures. I also wish the program had a "go to today" button.

I really like the scheduling capabilities of this app. Out of the apps I’ve tried in the past this is the one I’ve liked the best. Very easy to create appointments and customize the services your offering.

My least favorite this is an issue I’ve come across repeatedly. Whenever a new client is added - I always do a confirmation text as soon as the service is booked, but I’ve noticed that I get an alert saying message could not be sent. My “solution” has been to create the client profile and after 15mins, then I create their appointment - wish I didn’t have to wait and it was easy as soon as client profile is created to book their appointments without this failed message alert.

With the business I run it is a very handy tool to allow all my staff to log on and see up today client notes and lesson/session times for the day.
I like the lay out and options to view the layout.

there have been a few glitches of not updating.
The software often sends the wrong reminders or continues bookings even though they have been cancelled.
I have always written in and given feedback and had great support!

What I like the most is the accessibility Goldie provides. Everything is so easy to use and understand and helps keep my business flowing.

I wouldn’t say least, I would say it’s something I think would be a huge help for a lot of people, specially in the fitness personal training area. I would like an option where the client can view there own schedules and make changes as needed.

The automated text messaging and online booking are my highlights. They both save me time reminding customers about appointments and time spent booking customers in. Time = money. I now have a more efficient calendar, significantly less no shows and more time to earn money or be at home with the kids.
This product is, simply put, PERFECT.

The only con is the lack of managing more than one member of staff at a time, so people can’t “double book” the calendar where it would/should be possible. But, the fabulous customer service from the app team have said this is to be implemented very soon, by the end of this year.
So there aren't really any Cons, if you want something adding, email them and they’ll get it added.