Deel reviews

I am able to work with firms all over the world thanks to the platforms. I really appreciate how they manage my contract and payments.

In my opinion, African banks have a long turnaround time for withdrawals. Despite this, their customer service team is very responsive.

The simplicity and how fast they are to process stuff like my documentation or my application for their card.

I think they don't have different languages available on their website like natively or at least I couldn't find that setting, so if you don't know English you will have to translate the website with your web browser, and with that sometimes translations are not accurate.

Fast application quick response and access

Data usage is to much please use an affordable app

- Quick local bank transfer
- Ease of use
- mobile responsiveness

Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount

Fast transfer, good payment management, contract sign

I do not have cons about Deel so far, I like a lot

Easy to use, it may took couple of hours before the money reaches the bank but it's always good when it is week days.

Sametimes it is delay and a couple of hour, I hope that it is real time.

Simple to use. Super easy to setup and simple UI panel.

Fees are too high when compared to competitors.

The fast you can get the money, and the many was for you to withdraw it

n/a I really like it, I don’t thinks that is an system that need something

the costumes service and the charge fee is low

nothing for now. everything was very smooth and easy

Is the easiest cheapest and efficient way to withdrawal the payments into My country

Actually I don't See any downside from Deel yet

It takes a complicated process and breaks it down into (mostly) simple steps. Their live chat support is quick and helpful!

The bad:
We originally signed up for Deel because of our very attentive sales person/account manager, and the fact they had live customer support. After the first month we were reassigned to a new account manager that never responded to multiple emails, and then they discontinued their live tech support and it was hard to get ahold of anyone. You would go through several prompts with an AI bot that was never helpful for my situation. During this time we had a major issue with a payment, and it took hours to get a response.

The good:
They have since reinstated their live chat support, and all has been great since!

Amazing support, from your account executive to the [sensitive content hidden] team you always get a fast response from Deel. I have to say that usually they answer between the next 2 hours of my email even with minor issues.
The platform es very easy to use and has a lot of data and different usages.
Good cost compare to other vendors

The only con would be if you come from a vendor that does everything for you, you'll need to get use to do it yourselve. Deel is a selfe service tool that allows you to have full control of everything but it that a little more work at the beggining

All the different options you have to administrate your payroll are great and really easy to understand. The "Deel Card" and "Deel Advance" features are excellent.

It would be nice to have your contracts information in the same page where you see all your contracts listed (as an expandable module instead of move to another URL).

I truly like the EOR model of Deel. We have started using this feature more extensively and it has been a success for our ability to hire candidates remotely. We also use the contractor feature that is helpful to us as well, and is a cheaper option.

A company that grows changes a lot, and we have had quite a few CSMs over the years we have used Deel. Making building a relationship a bit harder.

I love the ease of use - everything is straightforward and well documented. I manage my contracts, days off, and get paid through Deel. It's a rare thing in software, but I never really second guess any action I have to do within this platform, as the actions and their outcomes are always pretty obvious.

Also shout out to their Support team! They are fast, precise, and do not mind dumb questions.

I'd love to use a mobile app, but Deel only has a web application.

Deel has truly simplified international hiring for my business. Its platform offers seamless compliance and management in over 150 countries, making it easy to hire talent from around the world without the hassle of setting up foreign entities. I particularly appreciate the localized legal contracts and the user-friendly interface.

While Deel has greatly improved our global hiring processes, there were times when I felt customer support could have been more responsive.

one of the few platforms where I can get payments for international remote work in Paraguay without absurd banking fees and with fair exchange rates. Their virtual card is pretty useful too.
The advance payment feature is neat although I haven't needed it yet.

unfortunately they don't ship physical cards to my country and not many business accept their virtual card in my country, but the card is not the main point of this service anyways and it's likely not their fault.
Also it seems they don't update that often (if at all) their information on available banks for my country, I wanted to use a bank here that's pretty young but it's not listed. Furthermore they don't support USD payments through a local bank transfer in my country only through swift which is more expensive.

1. it allows you to hire and pay remote employees in a long list of countries and comply with the local laws
2. the onboarding uploading screen of the documents needed is fairly straightforward

1. the admin has no clue where each one of his onboarding employees is at in that stage (if they have finished it , if there are bottlenecks

2. the UI is nothing short of a disaster - in order for you to try and find things like trying to resubmit expenses you need to click on your contract instead of actually have a dedicated expenses section.
it feels that it was built as an after-thought

3. we've switched from another similar tool where we thought wasn't great but Deel is a freefall (it took me to get the actual counter contract once I've signed mine digitally a week, they aren't really aware of the local legal or much of the regulations so their support isn't really helpful and disconnected form your customer success.

4. we've been on the phone with them daily for over 6 weeks now past the onboarding to try and solve so many hiccups including miscalculations from their end of payments, lack of benefit enrollment

It's really easy to use and highly trusted platform that I have used
It is solving really a big problem which I have faced with a very good and interactive UI

Sometimes the transactions section makes me little confused between different type of transaction