webexpenses reviews
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1042 reviews
- Sector: Detailhandel
- Bedrijfsgrootte: 51-200 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Webexpenses Review from a USER after 2+ Years of Use
Beoordeeld op 4/7/2024
Have used this now for over 2 years and it is far superior to other sites we have used, be it...
Have used this now for over 2 years and it is far superior to other sites we have used, be it easier and the data you can get from it is excellent.
Pluspunten
Easy to operate and supply all the information along with receipts to Head Office. It even tells you if you have submitted a receipt twice.
Minpunten
Uploading receipts can be a bit clunky and could be done from the main screen.
- Sector: Farmaceutica
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Wekelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Expense Tool
Beoordeeld op 4/7/2024
Pluspunten
it's quick and easy to use, great options to select from
Minpunten
I think the mileage map shouldn't pick the shortest route at every point- it's very rare that route has been used- think there should be a 10 mile overage allowance before it's marked as red
- Sector: Halfgeleiders
- Bedrijfsgrootte: 10.000+ werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
Room for Improvement
Beoordeeld op 2/7/2024
Overall, there's some archaic methods of entering claims and receipts that damper the user...
Overall, there's some archaic methods of entering claims and receipts that damper the user experience. For a modern app and website, the user experience should be more enjoyable and intuitive. It makes me dread having to do expenses.
Pluspunten
I do like that there's a mobile app version and I find it easier to use.
Minpunten
There are several non-intuitive and frustrating aspects of submitting claims and receipts.
For example, when I upload a receipt unattached to a claim, but with all of the information within the receipt fields (like amount, date, etc.), the 'Add to Claim' button is always grayed out and I am unable to add a receipt to the claim without first adding a claim item to the claim, filling out all of the information I already filled out in the receipt, then selecting the receipt to attach to the claim item.
I also cannot just add a receipt to a blank claim item and have the receipt information copied over. Instead, I have to fill out all of the required fields of the claim item before I'm allowed to save. Then, after adding the receipt, all of that information is going to be overwritten by the receipt anyways.
Also, when adding a receipt, you cannot select from the phone's gallery on your mobile app unless its not within a claim and not on the main menu screen. You have to go to receipts, then add item to have the option to select add from gallery. If I am creating a claim item and want to add a receipt within the claim item menu, I cannot select from files on my phone; the only option is a picture real-time. Its incredibly frustrating and not intuitive.
- Sector: Schoolleiding
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Web Expenses user
Beoordeeld op 4/7/2024
In general it works well.
The reminder to submit comes too late in the month for my company, so the...
In general it works well.
The reminder to submit comes too late in the month for my company, so the deadline has already passed when I get this.
Pluspunten
Easy to use
Easy to add receipts
Fairly intuitive
Minpunten
Doesn't give actual amount claimed - this maybe the way the company have set it up.
The print summary does not include the hours claimed
- Sector: Verzekeringen
- Bedrijfsgrootte: 10.000+ werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great System
Beoordeeld op 8/7/2024
Great, overall better than the old style of spreadsheets. Its clear to view from a YTD aspect also.
Great, overall better than the old style of spreadsheets. Its clear to view from a YTD aspect also.
Pluspunten
ease of use and vey easy to see the status of expenses, and the total YTD it gives
Minpunten
can be clunky at times but a bit of patience and you'll get there
- Sector: Facilitaire diensten
- Bedrijfsgrootte: 10.000+ werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
Seen worse
Beoordeeld op 5/7/2024
It would be a good system if the features would work. The inaccuracy of maps makes it hard to plan...
It would be a good system if the features would work. The inaccuracy of maps makes it hard to plan routes and most times impossible with multiple stops. The app can't attach claims to receipts. It's very annoying to capture receipts via the app and then needing to log in the desktop to associate with the claim.
Pluspunten
Clear structure on screen, easy to follow the claims status
Minpunten
Maps don't work with multiple stop routes and highly inaccurate locations. Mobile phone app several bugs.
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Just Bad. Clunky and behind competitors
Beoordeeld op 10/5/2024
Frustrating. Inefficient. Clunky. Not well programmed.
Frustrating. Inefficient. Clunky. Not well programmed.
Pluspunten
Not a lot. It hasnt crashed or lost items. But thats about it.
Minpunten
Its clunky, awkward, and aimply fails as a time saver. Other products are ligjt years better. Worst of all trying to record receipts and transactions as you go simply doesnt work properly when its time to reconcile and submit a report.
Antwoord van Webexpenses
Hi Mark, thank you for your feedback.
We're sorry to hear about your experience and regret that our product did not meet your expectations.
Your comments about the clunkiness and inefficiencies are valuable to us. We're committed to continuous improvement and will be in touch with the relevant teams to address your concerns.
We offer extra training to help you get the most out of our platform. Please contact your account manager at [email protected] for assistance.
Feel free to reach out to us at [email protected] with more details or to discuss your concerns further.
Best wishes,
The Webexpenses Team
- Sector: Maatschappelijk werk
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Travel Mileage
Beoordeeld op 3/7/2024
It's so simple to navigate and I like how webexspenes calculates my mileage
It's so simple to navigate and I like how webexspenes calculates my mileage
Pluspunten
I like how I can save my mileage to my document and I can submit this at anytime
Minpunten
I have not experienced anything negative while using webexpenses
- Sector: Bouw
- Bedrijfsgrootte: 501-1.000 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
easy to operate App
Beoordeeld op 3/7/2024
Pluspunten
I am using webexpenses on app and my laptop. very easy to navigate.
Minpunten
adding photographic evidence could be easier
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
WebExpenses
Beoordeeld op 4/7/2024
Overall, I am fairly happy with it. If webexpenses offered some training a few times a year it...
Overall, I am fairly happy with it. If webexpenses offered some training a few times a year it would help.
Pluspunten
The UI is very easy to understand. Without any training, I was able to learn the system quickly.
Minpunten
Attaching receipts to expenses is more fiddly than it needs to be. This might be due to the lack of training.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Expense Tool Overall
Beoordeeld op 4/7/2024
My overall experience with Webexpenses is good and I genuinely enjoy using it to submit my work...
My overall experience with Webexpenses is good and I genuinely enjoy using it to submit my work related expenses. It's really simple to do and much easier compared to other expenses tools out there. I have colleagues who have to use different expenses systems and they absolutely hate them.
Pluspunten
I like how easy it is to submit expense claims without difficult tax codes.
Minpunten
There was a period of time when Webexpenses had an issue with tax percentage amounts but that got fixed really quickly. Otherwise, no issues at all.
- Sector: Geestelijke gezondheidszorg
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great tool!
Beoordeeld op 4/7/2024
My overall experience with web expenses is a good one. It makes keeping track of travel expenses...
My overall experience with web expenses is a good one. It makes keeping track of travel expenses easy.
Pluspunten
Web expenses is very easy to use and navigate. previous and current claims are easily accessed and dates of last and previous items added are clearly visible. Doesn't take very long to add a new item to the claim and is also easy to access through the mobile app.
Minpunten
very rarely we will experience web expenses not working. We are sometimes unable to add a new item to the claim when this happens. But it doesn't happen very often.
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Efficient and User-Friendly Expense Management Tool
Beoordeeld op 3/7/2024
My overall experience with WebExpenses has been excellent. The platform has streamlined our expense...
My overall experience with WebExpenses has been excellent. The platform has streamlined our expense management, saving us time and reducing errors. Its user-friendly interface and mobile app make it convenient to use, and the integration with our accounting software is seamless. The detailed reporting tools are very helpful. I've had no issues with WebExpenses and highly recommend it.
Pluspunten
WebExpenses is incredibly user-friendly, making it easy to navigate. I love the automation of expense processing, which saves a lot of time and effort. The mobile app is fantastic for tracking expenses and uploading receipts on the go. Integration with our accounting software has streamlined our financial operations, and the detailed reporting tools provide valuable insights. Overall, it has made managing expenses much more efficient and accurate.
Minpunten
While WebExpenses is overall very efficient, the initial setup does take some time and a bit of technical know-how. Some of the advanced features require a bit of learning, which might take a little getting used to. The mobile app, though generally useful, can occasionally be a bit slow. Customer support is helpful, though sometimes there's a slight wait for responses.
- Sector: Tekstschrijvers
- Bedrijfsgrootte: 501-1.000 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Emerald Publishing employee payment experience
Beoordeeld op 6/7/2024
very good experience from the beginingg until present
very good experience from the beginingg until present
Pluspunten
can easily manage the total payroll payment sent by the company from the beginning of employment up to present. and can be used as fianncial requirements in Bank Loan Application.
additionaly it can be sync to computer and mobile devices.
Minpunten
latency but also depends sometimes on the area and internet conenction.
- Sector: Milieudiensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
PG employee WebEx review
Beoordeeld op 3/7/2024
Pretty good, still slughtly consuming but better than previous manual approaches or competitors.
Pretty good, still slughtly consuming but better than previous manual approaches or competitors.
Pluspunten
Speed, ease of review and oversight, simplying a very lengthy process.
Minpunten
Slighty clunky occasionally and significant refrencing required, however this is the nature of accurate expense claims
- Sector: Telecommunicatie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great and helpful app that's easy to use
Beoordeeld op 5/7/2024
Love it!I wish there was more default settings to add. As I have to repeat a lot of data that...
Love it!I wish there was more default settings to add. As I have to repeat a lot of data that doesn't change.
Foe example, I will always select me as the person who ate the food. There is a lot of items that don't change.
Pluspunten
So easy to use and I can see all my expenses and even copy and paste days to help save time
Minpunten
I wish there was more default settings to add. As I have to repeat a lot of data that doesn't change.
Foe example, I will always select me as the person who ate the food. There is a lot of items that don't change.
- Sector: Burgerlijke en maatschappelijke organisatie
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
An absolute time saver!
Beoordeeld op 5/7/2024
Great and a serious upgrade from our last system and doing my expenses is no longer the chore it...
Great and a serious upgrade from our last system and doing my expenses is no longer the chore it used to be :)
Pluspunten
The ease of adding photos of receipts and it matching with claim items automatically. Time saver!
Minpunten
Sometimes it looses the synch with the app on the phone and on the desktop it seems to ask for log in more frequently that needed
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Expenses on the go
Beoordeeld op 7/7/2024
As a frequent traveller for work related activities I find WebExpenses invaluable for mobile...
As a frequent traveller for work related activities I find WebExpenses invaluable for mobile receipt management. To have the ability to photo receipts direct to the app and then submit later when at your laptop makes life so much easier. I find the website a little less intuitive but I have got used to it over time and find it easier as time has gone on. All in all, very happy with Webexpenses, especially the receipt app management function.
Pluspunten
Receipt management via the mobile application. Open the app, take a photo and it's there when you are ready to submit a claim. Losing receipts is a thing of the past now.
Minpunten
I find the website a little "clunky". The receipt picture stays open sometimes when you click to remind yourself what you're claiming. It has got easier over time but it could be more intuitive.
- Sector: Beveiliging en opsporing
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Users Honest Review!
Beoordeeld op 6/7/2024
Easy to use, fast and prompt for everyone to clearly see how to navigate all pages in order to...
Easy to use, fast and prompt for everyone to clearly see how to navigate all pages in order to claim expenses back
Pluspunten
after using the system previously, its newer modern day feel make it more user friendly and a pleasure to use!
Minpunten
I have no Cons to list, one of the best systems I have used.
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 501-1.000 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Webexpenses is Great!
Beoordeeld op 5/7/2024
I find that the process of capturing claims and submitting them takes no time at all especially if...
I find that the process of capturing claims and submitting them takes no time at all especially if I am on the road and working through the application on my phone.
Pluspunten
Very easy to use and extremely quick to submit expenses.
Historical claims are easy to retrieve.
Minpunten
Nothing, everything works as expected and the process is easy to follow
- Sector: Bouw
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great webpage - app needs working on!
Beoordeeld op 4/7/2024
I have been using webexpenses for over a year now. I would like to see improvements with the app,...
I have been using webexpenses for over a year now. I would like to see improvements with the app, receipts do not always show up yet they are there on the web page.
Pluspunten
The ease of use, on the website. It is very simple to navigate.
Minpunten
I don't like when you submit one line, that you cannot just automatically go to the next line. Also the app does not always synch with the web page.
- Sector: Kunst en nijverheid
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
WebExpense Review
Beoordeeld op 3/7/2024
My overall experience with WebExpense has been positive. The software significantly simplifies the...
My overall experience with WebExpense has been positive. The software significantly simplifies the process of managing and reporting expenses, making it a valuable tool for both personal and business use. The intuitive interface and easy-to-navigate features ensure that users can quickly get accustomed to the platform. I particularly appreciate the receipt upload functionality and automatic expense categorization, which save a considerable amount of time.
Pluspunten
WebExpense is a highly convenient software solution for managing expenses efficiently. Its user-friendly interface makes it simple to track and report expenses, whether for personal or business use. With features like easy receipt uploads, automatic expense categorization, and seamless integration with accounting systems, WebExpense significantly reduces the time and effort spent on financial management.
Minpunten
While WebExpense offers a lot of convenience, there are a few areas that could be improved. Some users might find the initial setup process a bit complex, especially if integrating with other accounting systems. Additionally, the mobile app, while functional, can sometimes be slower than expected, which can be frustrating when you're in a hurry. The customer support response time might also be slower than ideal during peak periods. Despite these minor drawbacks, WebExpense remains a valuable tool for managing expenses effectively.
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 51-200 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
review of monthly webexpenses user
Beoordeeld op 8/7/2024
Ok, but not ideal yet, the automated messages on the webexpenses could be clearer though
Ok, but not ideal yet, the automated messages on the webexpenses could be clearer though
Pluspunten
The upload of receipts in the app are easy and quick to process when a business expense has been made
Minpunten
the navigation of the tool, the switching back and forth is not clear and the way how to process edits
- Sector: Bouw
- Bedrijfsgrootte: 51-200 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
WebExpenses Overview
Beoordeeld op 5/7/2024
Overall the Webexpenses experience is pretty good, and with minor improvements noted above it could...
Overall the Webexpenses experience is pretty good, and with minor improvements noted above it could be even better.
Pluspunten
Ease of completing the webexpenses form is good, and quite easy to navigate
Minpunten
Attaching documents/ receipts is probably the most difficult to complete, it just seems tricky when using the laptop, strangely it is easier to attached receipts when using mobile phones
- Sector: Telecommunicatie
- Bedrijfsgrootte: 501-1.000 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy to Use
Beoordeeld op 4/7/2024
Pluspunten
Webexpenses offers an intuitive interface, streamlining expense management with real-time tracking and easy receipt uploads. Its integration with various accounting systems enhances efficiency. Customizable workflows and robust reporting tools improve accuracy and compliance, making expense handling seamless and user-friendly.
Minpunten
Webexpenses can be complex to set up initially, requiring time to configure workflows properly. Occasional glitches and slow response times can hinder productivity. The mobile app's user interface might feel less intuitive compared to the desktop version.