Lusha reviews

Lusha is a very powerful tool and has a great UX.
It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles.
List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts.
Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually.
Data export/import features are perfectly built and very easy to use.

Pricing is on the higher side.
Sometimes it feeds you with wrong contacts.
Might get air in some cases.

Lusha is the most user friendly tool available for Lead Managers, Sales prospecting, Demand generation, Strategic Sales, etc. It's API integration works as charm. The compatibility with various CRM tools is an add on.

Doesn't give desired results many times. Doesn't work as expected a lot of times.

The ease of use and the quick conversion to CRM

So far about 10% or so have only home email addresses listed and that isn't good for what I use it for.

- Very easy to use
- Credit = 1 prospect's contact details
- 80% it's a the right number
- High Value for Money ratio

- Sometimes the data is incorrect or outdated.

Good coverage of direct phone numbers and accurate email IDs

Cost of the subscription is on the higher side

Ease of use, immediate value and convenience in product for contact info.
Fair pricing.
Technically lusha works well and is easy to activate on LI

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product.
Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost.
New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony.
Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha

If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.

There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

When it offers details with a lot of options.

when the app offers some details but are very outdated and are no longer working

I like the sales enablement features and capabilities
It handles lead generation and capture effortlessly

With Lusha, all has been smooth. No complaints.

I use Lusha on daily basis to get information on leads that I am looking at on Linkedin. Many times Lusha is able to give me the personal details that I am missing from my other CRM databases.

It seems like there are times that information is incorrect and there is no way to correct it or inform that it's wrong.

Integration into LinkedIn is very easy and comfortable to use.
Most of the time I get some information on a potential prospect.
And most of the time it is pretty accurate

Integration into CRM system is not applicable.
No automatic import into company's CRM.
Part of the time the information is not correct and there is no validation tool

Database, contact management and storage

Units should be be increased for the month

Lusha is one of the best tool available in the market which helps any Database enrichment team work more easy. We have been using multiple tools and Lusha provides the best results. Using Lusha and Hubspot helps easy export of data into the CRM.

As not all enrichment platforms are accurate, it happens with Lusha as well for atleast 8-10% of Inaccurate emails/contact details are provided.

Good quality contacts at some reasonable pricing. The tools like their extensions all worked smoothly and properly.

The contact data wasn't as expansive or detailed a other vendors. Their product suite is a bit smaller compared to other vendor offers.

Lusha has made life easier by enabling faster access to contacts on LinkedIn. Earlier I would have had to send several messages to a contact in order to get a response. Now I can get their handphone number with one click. It has really helped me in improving the quality of my network with a direct access to them. I don't think any business development professional or consultant can imagine life without LUsha.

Many times the contact details are wrong. The phone numbers are not correct. Sometimes no details are given whatsoever.

I love that if I need to speak to the decision maker at a business, either CEO, Marketing Director or GM Lusha will 50% of the time have the correct mobile number ad email address. This saves me a lot of time as I do not have to go through reception desks to speak to these people

It is obviously frustrating that the numbers are only correct 50% of the time.

The 'widget' just sits on top of your web pages and works for you. It often finds 'impossible' phone numbers that other solutions simply don't have.

Very easy to use.

Would be good to be able to import full contacts into SFDC

It's ease of use and its integration with LinkedIn as well as Salesforce

It isn't accurate a lot of times. When a contact moves roles and companies it either doesn't always capture the info or doesn't tell the user the contact details (especially contact numbers are for the old company). If this feature gets added it will be very helpful .

Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.

It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.