Lusha reviews

Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. The chrome plug-in works well. Most users will be using this with LinkedIn. When you visit a profile, it tries to find phone number and email addresses and usually it comes up trumps. This often gives you personal contact details allowing you to bypass the corporate gatekeepers - that's why this is popular with recruiters. The LinkedIn Inmail system can be hit and miss (lots of LinkedIn users don't check or don't respond) and when you consider that Lusha could replace a premium or recruiter version of LinkedIn, it is good value if you are a sourcer, recruiter or biz dev professional.

As you can turn off the monthly subscriptions this would be a good option for campaigns targetting specific verticals for example if you don't have an ongoing requirement.

The software isn't perfect and it does get it wrong sometimes, but it is currently the best at what it does. While there's not much to dislike about Lusha, the problem with apps like these is that they invariably get either bought by LinkedIn/Microsoft and killed or just blocked when they become too popular. You may also be running into data privacy issues by using apps like this - check the legislation in your jurisdiction and you might want to run this past the Data Protection Officer (DPO) if you have one.

Lusha has provided me a great and accurate results for contact searches, it also has a simple interface so that all users can easily navigate through the tool.

Sometimes it provides the same contact details once the salesforce has been updated, it feels like it searches for the contact information that was previously saved rather than providing correct contact details.

Easy to use, high quality and support quite a lot application.

So far so good. I am satisfy about this product.

Very good for finding Direct dials and emails

Really slow and poor customer service and they also have a problem with the outreach integration that never seems to ger resolved

Helps in finding out contacts and email id's, the tool is pretty easy to use

Data needs to updated, as sometimes we do come across contacts that are old

Ease of use, immediate value and convenience in product for contact info.
Fair pricing.
Technically lusha works well and is easy to activate on LI

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product.
Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost.
New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony.
Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha

If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.

There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

their support and service are great, they are growing and constantly provide more features and better experience

it's database is smaller than others, other than that - it's pretty good!

It has a very large no. of user data. You can generate leads using this and can convert them into sales.
By using this task seems easy to fetch emails and contact numbers of decision makers. Automatically connect with the Salesforce CRM. Connect with the API's.

I don't think there is any less feature in this software. It has everything which needs to be in the sales profile.
but they can lower the pricing it looks a little high.

I use Lusha on daily basis to get information on leads that I am looking at on Linkedin. Many times Lusha is able to give me the personal details that I am missing from my other CRM databases.

It seems like there are times that information is incorrect and there is no way to correct it or inform that it's wrong.

The Chrome Extension is the most feature I liked in this software.

The system didn't always give correct call numbers, and sometimes fails to get the numbers in the first place.

Integration with Hubspot and the ease of importing prospects into the CRM.

How inconsistent prospect information is. I might look at a prospect on their linked profile and on their hubspot profile or in their employee list in sales navigator in LinkedIn and the information is different for each web page. On their LinkedIn profile it might just have the prospect's phone number, on hubspot it might just have their work email and in sales nav it might just be empty. And then it will expect you to unlock the prospects information again even though you have already unlocked it on a previous webpage. This needs URGENT fixing as it is wasting tokens and time.

Direct numbers being the need of an hour, lusha is exactly catering to that. Very user friendly.

Replacement of incorrect numbers should get introduced in the system.

Overall a good product.
There are quite a few errors occuring on different phones or email ids coming when we open the same profile at two different instances and I guess your teams might be working on them.
At times the numbers are not correct.

Ease of use.
Since it is plugged with Linkedin it becomes very handy and the pop up comes once the details are there on Lusha.

Sometimes gives you the right information and email format. It's easy to use and works on most people you see on LinkedIn. It seems slow on LinkedIn RPS but not sure that's true 100% of the time.

Most of the time the phone numbers are incorrect and they are, in fact, for a persons former company or employer (meaning you get shouted at for being the 100000th person to call that number recently) or are for their switchboard (which is hard to justify costing a credit if you're pumping out readily available information which I could find for free in a click of a button). Sometimes the emails are wrong, not all of the time, but are usually easy to correct by looking at a sample population of similar people at the same company.

The 'widget' just sits on top of your web pages and works for you. It often finds 'impossible' phone numbers that other solutions simply don't have.

Very easy to use.

Would be good to be able to import full contacts into SFDC

*that I can find numbers that are not directly on LinkedIn

*I'm not finding the same amount of numbers in comparison with last year, a lot less.
*Lusha is not working with the new interface of LinkedIn Recruiter (I constantly get this pop-up, while I'm on a profilepage:
Hi again,

Navigate to any profile page and I'll wait there with professional contact information.

Lusha allows Me to connect with people who I would normally have no way of getting in contact with. As a recrutment consultant, it has led to me bringing on more clients, building more relationships and adding more value to my business and my career. I honestly wouldn’t know what I woulD do without it having used it for the past 2 years. I would highly recommend anyone in my industry to implement it.

Very few cons although sometimes the number can be incorrect but this is rare

Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.

It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.