Power Diary reviews

Thank you so much for the great review and your feedback. We appreciate it!

Please submit your request for an electronic prescribing feature via this feedback form. There are a couple of questions that will help us to understand what you're looking for: https://powerdiary.typeform.com/to/LByeS1R1

Thanks again! -Heather

Thank you so much for your review- we love to hear that our Customer Team has been helpful!

Thanks again
-Heather

Hi Elizabeth, thank you for taking the time to share your experience with Power Diary. We're thrilled to hear that our customer service has met your expectations with its prompt responses – your satisfaction is our top priority!

We're honored that Power Diary is your choice despite the concerns about cost and current functionalities. Our team is actively working on expanding our features to meet your evolving needs more closely. In addition, to show appreciation to our loyal customers, we offer a Refer A Friend program where you can earn valuable rewards: https://www.powerdiary.com/au/refer-a-friend/ Thank you again for your continued support and trust in Power Diary. We're here to support your business's growth and look forward to being a part of your journey towards greater success. - Irina

Hi Emma, thank you for taking the time to share your valuable feedback about Power Diary. We're thrilled to hear that our billing and reconciliation features have been a game-changer for you, saving you time and enhancing the professionalism of your setup. It's great to know that these tools are making a significant positive impact on your practice management.

We also appreciate your honesty regarding your experience with the scheduling setup. We understand that ease of use is crucial, and we're sorry to hear that certain aspects have been a bit clunky for you, especially regarding session end times. Please note that if you save the new appointment after you added a service, the service's duration will automatically define the session end time. Thank you again for your feedback and for choosing Power Diary. - Irina

Hi Jenn, thank you so much for your comprehensive review of our product! We deeply value your feedback on each aspect, as it helps us understand what works well and where we can improve. Regarding your concern about the lack of a time-out feature for inactivity, we appreciate you bringing this to our attention, and we would like to hear more about how exactly this feature would need to work to cater for your needs. Please email to [email protected] to further clarify your feature request. Thank you again for choosing us and for your invaluable feedback. We look forward to serving you with an even better experience in the future. - Irina

Hi Pieta,
Thank you for taking the time to share your thoughts with us. We're delighted to hear that Power Diary has enhanced your productivity through its ease of use! Regarding your feedback about the visibility of notes and comments on invoices, please let me advise that you can add them to the Item Line Description box, these notes will be visible on a generated invoice. I hope this helps, and if there's anything else we can assist you with or further improve your experience, please don't hesitate to reach out at [email protected].
Thanks again! - Irina

Hi Patrick, we are honored to receive your review, reflecting on three years of satisfaction with Power Diary. It is immensely rewarding to know that our customer support has consistently met your needs and that our system aligns well with your professional requirements.

Your comment about the mobile experience is duly noted. We understand the importance of a seamless mobile interface in today's fast-paced world and are committed to enhancing this aspect of our service. Hearing that you are very happy with the quality of our software and feel supported whenever queries arise is a testament to the dedication of our team. We strive to not only provide a robust and reliable product but also to ensure that each of our customers feels valued and heard.

Thank you for choosing Power Diary for the past three years. We look forward to continuing to serve you with excellence and to making your experience even better in the future. - Irina

Hi John, we're incredibly grateful for your review and thank you for your loyalty to Power Diary over many years! Knowing that you appreciate the ease of use and cross-platform integration brings us joy, as these are areas we've worked hard to excel in.

We also appreciate your input regarding customization for your specific industry. If you have any specific ideas about how Power Diary could be made even more suitable to your needs, please do not hesitate to share them with us via [email protected]. Thank you once again for your support and for sharing your thoughts. - Irina

Thanks for your review Jacinta! Great to hear that Power Diary is providing all the functionality you need to run your practice! Yes, we do keep changing things and I know that can be disconcerting sometimes but it's all in the name of improvement! Hopefully you like the changes once you get used to them.

Hi Alyce, thank you for your fantastic review of Power Diary! We're thrilled to hear that you find the ease of daily use and the simplicity of the setup process to be standout features. It's great to know that the ability to create email and letter templates for clients is helping to streamline your workflow efficiently.

We're delighted that you like everything about Power Diary. Your satisfaction and positive experience with our product are incredibly important to us. We strive to continuously improve and offer the best possible service to our users.

If you ever have any suggestions, questions, or need further assistance, please don't hesitate to reach out. We value your feedback and are here to support you in getting the most out of Power Diary.

Thank you again for choosing Power Diary and for your enthusiastic support! - Irina