A1 Tracker

4,9 (68)
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Risicobeheersoftware voor ondernemingen

Totaalscore

4,9 /5
(68)
Prijs-kwaliteitverhouding
4,8/5
Functies
4,7/5
Gebruiksgemak
4,8/5
Klantenondersteuning
5,0/5

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68 reviews

Rufina
Rufina
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very flexible and robust software

Beoordeeld op 9/8/2018

Pluspunten

We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget.
We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Minpunten

Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

Bernard
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A1 - Partners in Success

Beoordeeld op 25/9/2023

From day 1, [sensitive content hidden]
and his team have worked tirelessly to help BCB design and...

From day 1, [sensitive content hidden]
and his team have worked tirelessly to help BCB design and rollout a custom claims management platform. A1 have been flexible and endlessly patient as BCB explored it's first tailor made claims system with A1 handling hundreds of requests, ideas and sudden changes in scope. A1 have worked extra hours to guide us through late night updates and feature releases. At every stage in this partnership (because that's what it is) A1 have been right there with us - always ready with advice and guidance. The A1 platform and team are incredibly flexible and ready to consider new ideas. Got a new client and you want to wow them? A1 are ready to mind map some amazing things to give your current processes some added sparkle/wow factor. We are one year after production now, and with all the ups and downs of then rollout and adoption of totally new system (completely new processes and features compared to our old system) would I do it again? With A1, the answer will always be yes!

Pluspunten

A1 listen to what you need and work towards providing that. The A1 team ([sensitive content hidden]
) worked closely with BCB to help us move from having concepts to having clear ideas on what it was that BCB actually needed to succeed. A1 have continually provided excellent service in the almost 3 years I have had the pleasure to work with them. The A1 team feel like they want BCB to succeed first and foremost. I can't speak highly enough of the A1 team.

Minpunten

There are no cons. If you are reading this and want to find a software partner - go with A1, you genuinely won't regret it.

Jared
Totaalscore
  • Sector: Muziek
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A1 Tracker is Outstanding!

Beoordeeld op 10/9/2024

My experience with A1 has been overwhelmingly positive, the A1 team is friendly, focused and...

My experience with A1 has been overwhelmingly positive, the A1 team is friendly, focused and knowledgeable and have always been there to help at a moment's notice. Great company!!

Pluspunten

Ease of us, Customer Service, Data collection and reporting.

Minpunten

No cons at all with A1 Tracker, great system.

Overwogen alternatieven

Tableau

Redenen om over te stappen op A1 Tracker

Familiarity with previous users and ease of brand data integration.
Geverifieerde reviewer
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Simple and helpful

Beoordeeld op 12/10/2023

Pluspunten

The simplicity of it made it easy to learn and use!

Minpunten

The settings side of the program could be a little more intuitive.

Donald
Totaalscore
  • Sector: Beveiliging en opsporing
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A1 - Risk Management Professionals go to software !

Beoordeeld op 14/10/2024

Pluspunten

I am a Risk Manager & Senior Investigator for my company. My company employs over five thousand employees throughout the United States. We have been utilizing A1’s software for a little over three years and I can honestly say this software is amazing. As a Risk Manager / Senior Investigator, I need a dependable report software to document my investigations and workers compensation claims. The A1 program is easy to use, and it also compiles important data that can be imported to stats. [sensitive content hidden] and his team are always available to assist with training and modifying the fields. A1’s team has always been available if my company wanted to modify a field or needed to train a new employee on how to use the A1 program.

Minpunten

The product is great, at the moment I cannot think of any improvements.

Joshua
Totaalscore
  • Sector: Vervoer/over de weg/per spoor
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Fantastic Software and Fantastic Customer Support

Beoordeeld op 23/6/2020

I had a very good experience with A1. I was the primary system administrator for our company. The...

I had a very good experience with A1. I was the primary system administrator for our company. The response time from customer support was short and the help they provided was spot-on. I have no complaints about this program.

Pluspunten

The ability to import data from our existing system and then manipulate that data to fit the new program was an awesome feature. This program was also very easy to use. The program is also customizable to fit the needs of our company.

Minpunten

There is really only one “con” to mention.
1. Building “custom views” was a little difficult and took some time to learn.

KIMBERLY
Totaalscore
  • Sector: Vervoer/over de weg/per spoor
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

CREATING EFFICIENCY IN A PAPER FILE WORLD

Beoordeeld op 30/6/2021

Here at Brown Integrated Logistics we were previously using disjointed systems to manage our claims...

Here at Brown Integrated Logistics we were previously using disjointed systems to manage our claims management system, consisting of a TMS software, paper records, and excel sheets. We had to aggregate information across a multitude of various claim types, such as Workers Compensation, Auto Accidents, Warehousing Property Claims, Cargo Claims, Slip and Fall Claims, Occupational Accidents, Torts, 3rd Party Property Damage, and Bodily Injury as well as Litigated claims. In fact, we love the fact that we can add as many claim types as we need, and change the display of information based on claim type and user permissions. We can give claim admins and adjusters access to more details about a claim, such as documents, reserves, and financials, while limiting access to field staff to just the basics to record a claim.

We love the fact that we no longer have to run OSHA reports manually, the old fashioned way. We can now generate all of the OSHA reports and the First Report of Injury right from the system, and limit the report by department, location, and subsidiary company. This really simplifies our OSHA reporting compliance process.

The financials are another strong point. We can finally track all claim-related costs and reserves in one place, allowing us to run financial reports for our executive management team at a moments notice.

Pluspunten

The ability to modify our current program without making contact with A1. The flexibility is unsurpassed compared to other programs. The attention detail and work arounds help mold this program to our specific needs. The knowledgeable team and staff work with us to collaborate on creating new product within the program. Customer Service is top-notch. Questions and issues are resolved in a timely fashion, sometimes quicker than expected. While meeting expectations are always a bonus, A1’s staff always exceeds our expectations and a regular basis

Minpunten

There was a lot of data to import; sifting through all of the data to import and organizing that was time consuming. Additionally, we invest the time up front into understanding our short and long term business needs to collaborate with A1 on how to best “structure” the system. Because A1 Tracker is so customizable, there are lots of decisions to make for a business owner to optimize for users and for the business needs.

Catherine
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

We've used A1 software since 2013 and very pleased with the quality of product service and...

Beoordeeld op 30/4/2018

Pluspunten

I oversee product warranty claims for around 250 dealers, who are responsible for handling customer guarantee repairs and product registrations. A1 Enterprise was our software of choice because our warranty, product registration, and RMA process is chalk-full of complex business rules which requires automation. Our products and guarantee process are complex, due to each product having many associated parts and sub-assemblies, where each can have various warranty coverage types and limits.
A1 Enterprise also provided an interface to our ERP accounting software, which gives us more control over how our products and claim costs approvals flow between the two systems. This interface reduced burden on me and our accounting department. We have collaborated continuously with the team at A1 to clearly define our business requirements to ensure we get what we need, and the team at A1 invests their time to thoroughly understand our business needs.
Pros: The team at A1 is very competent with their technology and our requirements. They know how to present solutions to complex business needs, and are very responsive to changes and support requests. Additionally, A1 Tracker as a software is rich with customizability, administrative features, and workflow features that make my job easier and more efficient. In comparing my time spent managing claims in the previous system, A1 Tracker gave us a 90% increase in efficiency.

Minpunten

A1 Tracker is an application that takes time to understand and grow into. Any administrator taking on this application should be aware that a time investment on their part is needed to ensure a successful implementation. Additionally, I would like to see Dashboard reports with charts and graphs, although I hear rumors that's coming in 2018!

Geverifieerde reviewer
Totaalscore
  • Sector: Facilitaire diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

User Friendly Adaptable to Every Situation!

Beoordeeld op 1/5/2020

My experience with A1 Tracker has been amazing. I mainly deal with insurance certificates of...

My experience with A1 Tracker has been amazing. I mainly deal with insurance certificates of insurance with multiple requirements dependent on contract types awarded. Being able to customize our tracker to reflect not only the requirements that are needed but to be able send out automated notifications and take the hours of data entry time needed to update and process insurance certificates and put that time to more customer facing tasks within our organization was a turning point for our team.

Pluspunten

This software is very user friendly, there is no guessing at where information "might" be. The dashboads are clear and can be customized for anyone in the organization. The quick batch update feature took hours off my data entry time.

Minpunten

I would like to see a save feature where an entire record could be updated and saved vs. saving each section of the record as this happens in some of the modules within our tracker.

Kam
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

A1 Review Great Product.

Beoordeeld op 1/4/2024

Overall, I think this is a great program for our purposes, I think it could be even better if...

Overall, I think this is a great program for our purposes, I think it could be even better if access the information required were a little less rigid, for example, when attempting to access an existing claim, there should be more options available to do this, perhaps customer name, product, or even allowing the option to simply select a new claim or an existing claim and seeing a list of available options to choose from would be a great start.

Pluspunten

A1 provides the insight required to track, access and execute next steps when dealing with customer warranty claims, it offers a comprehensive overview of the product a customer has registered along with the components for the product. at a glance warranty information and so much more.

Minpunten

Difficulty navigating through the system, there are no que's or hints that would assist a first time user or even an intermediate user, more information needs to be provided and an example offered to aid the novice user. Even better would be an instructed on line course that offered explanations for each section and feature. The more we empower the user, the better experience is had.

Mark
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Construction Project & Risk Management Management Software

Beoordeeld op 27/10/2016

I have worked in the construction industry for years, doing large commercial construction projects...

I have worked in the construction industry for years, doing large commercial construction projects for hotels, resorts, casinos, high-end shopping malls, condos, high-rise towers, golf courses, hospitals, and heavy civil construction such as bridges, loading docks, parking structures, and even piers.

I have also worked in some of the largest construction companies in the world. My work in construction has spanned across a many industries, and I have seen a lot of construction software packages come and go. Most of them, I have found, overcharge for user licensing, overcharge for support, and in some cases lack the support I would expect for what I am paying.

The folks at A1 Enterprise know what they're doing, and their pricing is right in-line with what I would expect to pay for the quality of service and support I require for my business. Furthermore, having worked with multiple software systems and invested hundreds of thousands of dollars in various packages, I see a tremendous benefit in how A1 Tracker brings together so many key construction risk management functions to help my team better manage construction risks. With millions, and in some cases, billions of dollars on the line, we don't have time to waste spinning our wheels trying to figure out how to use our software, or how to get our vendors and workers to use our software. It MUST be easy to learn, use, and accessible from anywhere.

A helpful tip: Know your requirements when you come to these guys, and if you don't, ask them for help defining them. Although you may need put the extra time in up front discussing your needs, it will pay off in the long run, because in my view, the purpose of software is to make my job, and the job of my staff, easier. A1 Tracker does the job.

Pluspunten

The user licensing price point and professional support are the definite pros. Then the flexibility we have to track different construction risks. The consolidation of several software systems has lowered our overall software licensing costs.

Minpunten

There is a learning curve to understand higher-level administrative functions, but that's the price you pay for flexibility and a complicated business such as ours. There was also a time investment we put in to get up and running.

Renee
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A1 is a Great Company to Work With

Beoordeeld op 26/6/2018

Much faster efficiency of work, we can submit and generate more claim invoices each day, and see...

Much faster efficiency of work, we can submit and generate more claim invoices each day, and see more information about claim status and costs than ever.

Pluspunten

We implemented A1 Tracker to replace our old claims management software and we are extremely pleased with the outcome. A1 offers far superior claim reporting tools, as well as a claim data entry portal where EVERYTHING we need to input for a claim is all in ONE screen. In our old software we had to go to several different screens to input claim details, which gave us many extra and unnecessary steps that tripled our workload when inputting new claims. A1 Tracker also exports data to our accounting software, allowing us to generate a batch of invoices with a click of a button! This is so much more efficient than what we had before. A1 Tracker also has a nice dashboard, with features we haven't seen before allowing us to see the most important details about claims when we first login. We can see claim costs, appointments, claimant details, and other parties involved in a claim without navigating to different screens.

The setup process with A1 was smooth, and VERY user friendly. A technical support person from A1 came out to visit us and walked us through the claim data entry process. We exchanged different ideas and scenarios, and ultimately A1 configured their software based on what our company needed, which was above and beyond what we expected. Since we have started using the new system, A1 has been very responsive to our questions and concerns, and gave us the training and support we needed to adapt to the new system. Requesting support is easy, very responsive.

Minpunten

If this software had a native mobile app, that would be even better. The user help functions would be easier to use if it was in an online format, it is currently a separate PDF document.

Heidi
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A1 Tracker is Well Worth the Investment

Beoordeeld op 1/7/2016

Our company invested a significant amount of time comparing different insurance software packages,...

Our company invested a significant amount of time comparing different insurance software packages, features, and pricing. We also wanted to get a good feel for how well the A1 Enterprise would support us, we have many diverse needs. Being a unique insurance business, as a third-party administrator, we have many complex insurance billing, renewal, and customer service requirements to meet for different carriers and types of ancillary products. We were not fully prepared, at least at the beginning, for the amount of work involved in researching and selecting the appropriate insurance software system. However, I am really glad we took the time to do so. In the end, we wound up with a system that was totally customized and configured to suit all of our business requirements, and made our day-to-day insurance processing easier to manage. We were struggling with a multitude of systems that did not talk to each other, and found we were able to consolidate virtually all of the systems together into one package with A1 Tracker.

Pluspunten

Support is consistently reliable, and a fixed budget was provided by A1 before implementation, so there were no surprises.

Minpunten

I think the cons of any software is the amount of time a company must invest into understanding their own needs to ensure they select the right product. I'm not sure if this would really be a con, because the end result is better than it would have otherwise been.

Mary
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent Product, Customer Service, Setup, & Training

Beoordeeld op 29/6/2018

Save money, time, and most of all frustration with trying to work on old software that no longer...

Save money, time, and most of all frustration with trying to work on old software that no longer works.

Pluspunten

We are fairly new to A1 Tracker and find it has many features and options beyond what we need. A1 assigned to us a dedicated implementation project manager who took the time to thoroughly analyze what we need out of the system for our claims management process. This analysis ultimately resulted in an on-site visit, which raised our confidence that this was the right product for us. We had to select a system on a small budget, and A1 was wiling to narrow down the features of the system so it gives us just what we need, without a lot of extra things or information that we don't need or use. The cost was definitely one of our considerations.

This makes the software easy to work with, and efficient for us, which is especially helpful because we are not advanced computer users. The Dashboard is a great feature that let's us see critical claim information immediately when we login. Support is easy to access and we have found A1 very responsive to our requests, and they tend to find ways to make very quick configurations changes that tend to make our work easier, and reduce steps when processing claims.

The ability to add many different costs for claim easily and attach multiple documents at once to a claim is very handy.

The batch export feature that generates in our accounting system is probably the biggest time-saver for us.

Minpunten

I think A1 Tracker could add more creative and efficient ways to further customize the reporting Dashboard, navigation, and in general reduce steps to access deeper layers of information. Also the possibility to work offline would be helpful. Other than that, there's not much about this software that I don't like.

Michele
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great software with excellent customer service

Beoordeeld op 21/8/2023

I am able to track and create reports for the companies auto and property claims. It is a great way...

I am able to track and create reports for the companies auto and property claims. It is a great way to keep my job very organized.

Pluspunten

I am not savvy with computers and I feel this software is fairly easy to navigate through and learn. Their customer service is phenomenal with answering questions and assisting with any problems that arise.

Minpunten

I like everything. When I run into an issue it is usually due to my lack of software knowledge, however, the A1 customer service teams also responds promptly and explains everything so I understand it.

Ann Marie
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A-1 Contract Management Software

Beoordeeld op 27/6/2016

The start-up process was went very well. A-1 used our Excel spreadsheet data to customize a...

The start-up process was went very well. A-1 used our Excel spreadsheet data to customize a software tool that was much easier to manage and navigate than the spreadsheet. A-1 customized the program to fit our contract management needs. Customer service was excellent -- truly very attentive. They go the extra mile to ensure satisfaction. The software for was user friendly and met our needs. Last but not least, the cost was so reasonable. I had shopped around for other contract managment software, and A-1 offered the best value.

Pluspunten

As requested, the software had all the fields I needed on two screens that I could toggle between. A few tabs were also provided for detail, such as contact information and notes. The program enabled me to set up auto emails reminders for important dates, such as contract expiration dates.

Minpunten

The software's capabilities extended beyond what I used on a day-to-day basis. I had the ability to customize or use other features. but because I didn't often utilize these options, I had a difficult time recalling how to make choices or navigate through the menu. Fortunately, all it took was a phone call to A-1 customer support, and I received timely help with whatever I needed.

Jose
Totaalscore
  • Sector: Beveiliging en opsporing
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A1-Tracker Review

Beoordeeld op 5/5/2021

Very good and Very happy with it.

Very good and Very happy with it.

Pluspunten

Easy to used and can generate different reports for management.

Minpunten

the set up for different type of claims. They should work on getting more fields that apply to each type of claim.

Antwoord van A1 Enterprise

Dear Jose,

Thank you for your product review, we appreciate the opportunity to work with you.

A1 Tracker supports the adding of custom fields per claim type using a feature you may not have used before (Field Display Mapping) as you started using the system with one 1 claim type.

We would be happy to assist you by offering training on this feature so you can setup additional fields unique per claim type. Feel free to reach out using our Help feature.

Thank you,

The A1 Team

William
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Anders 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Functionality from the beginning

Beoordeeld op 26/11/2019

Pluspunten

The team at A1 helped develop and implement a work occupational injury reporting system our safety department. The system was fully customized to meet our needs. This included integration with our payroll system and accounting systems so we could pull employee information, organizational hierarchy and real-time hours into reports into injury summary reports.

The system was web-based, allowing our users to submit injury information from any of our locations throughout the United States. Following A1’s implementation, we were able to generate internal and OSHA compliance reports real-time, at any level throughout the company, from any organizational level from individual projects to counties, states, geographic regions or business unit. This detailed level of reporting ability allowed the company to collect and analyze accident and injury data to help improve our safety and health management systems.

The system was so effective that our corporate insurance and risk management department engaged A1 to expand and mirror the system to collect, manage and report the information about liability, auto, & asset claims.

Minpunten

The software did not exist when we chose A1. The only drawback was the time necessary to develop the software.

Christopher
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Quality of and easy of use. Unparalleled flexibility.

Beoordeeld op 1/6/2021

We are able to work remotely, more efficiently, and run timely reports with accurate data.

We are able to work remotely, more efficiently, and run timely reports with accurate data.

Pluspunten

A1 Enterprise put together a software to serve our long term company objectives so upper management can handle day to day operations while keeping it simple enough for employees, contractors, and vendors to use out in the field. Web-based reporting and data access is critical to our business, even more now than in prior years. This product is well suited for us, and was customized to meet our needs that other systems we looked at couldn't do.

Minpunten

Implementation is always labor intense, especially with data import however pays off.

Kyle
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

A1 functionality

Beoordeeld op 26/7/2023

Pluspunten

A1 is an easy system to use with good basic functions. It gets the job done at a reasonable price point. Its interface is customizable and can be created in the users eye.

Minpunten

While it has some deeper functionality they are not all seamless and many require some degree of settlement if they want to be used as they are generally static and not fully customizable. If changes are sought later as you realize some functions or options being used are not necessary or not set up in an ideal manner, it is not the easiest to change and re-integrate.

Maria
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A1 Easiness

Beoordeeld op 1/8/2023

In the last 4 years I have had minimal problems with A1. It is easy to use, document and work in.

In the last 4 years I have had minimal problems with A1. It is easy to use, document and work in.

Pluspunten

It's easiness is the most beneficial to my team.

Minpunten

Making changes to settings is difficult for me however I am not always technology savvy.

Mark
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Insurance

Beoordeeld op 25/9/2023

Extremely responsive. Good listeners. Fast response. Did not nickel and dime us when we needed to...

Extremely responsive. Good listeners. Fast response. Did not nickel and dime us when we needed to make adjustments

Pluspunten

Ease of use, ability to customize screens and data elements

Minpunten

I had no issues with anything offered by A1

Jana
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great product!

Beoordeeld op 28/4/2020

Our experience has been great. Our need was a simple claims system, with ability to create...

Our experience has been great. Our need was a simple claims system, with ability to create reports. Done. We are now exploring the options of scaling back what we initially created given that we better understand our needs. Any issues we have encountered have been handled effectively and efficiently.

Pluspunten

It is very user friendly. I have used many claims systems and this is very customizable from simple to robust. It could easily fit any claims need.

Minpunten

There isn't anything that I don't like. Anything that I have asked for, A1 has been able to accommodate. The hardest part was the set up.

Joe
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great Product, Very Happy

Beoordeeld op 20/11/2019

Pluspunten

I chose A1 Tracker to support my construction business because it looked like a good product during our initial demos and also came from another referral source. We like that it can be adapted to handle several different aspects of our business, including managing vendors, assets, contracts, risks, incidents, insurance, and budgets. We deal with a lot of subcontractors on job sites, and have many moving parts with people moving to different jobs and transporting equipment materials. The dashboards give us an excellent resource for viewing critical activities and due dates, contracts over budget or at risk of going over budget, or worse if there is a job site risk that could lead to damages or injuries. Also, having access to several modules that we would have to purchase separate products for is a real plus.

Minpunten

Switching software is not easy, but in the long run it's worth it. There are no cons to the software, but we did need to take time to study our business needs to really get the most out of our software investment.

Phyllicia
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Helpful with Claims

Beoordeeld op 22/6/2021

We can easily keep track of pending claims, files and documents, emails, and payments of claims.

We can easily keep track of pending claims, files and documents, emails, and payments of claims.

Pluspunten

The most impactful features of this product were the dashboard, the claims module, and the notifications module. It allowed our company to easily keep track of our claims all in one place.

Minpunten

One feature I felt that was missing was some sort of reminder module to help us keep track of of our tasks. However, A1 Tracker is always improving their product, and sure enough, a calendar module is in the works which will help us tremendously.