TimeClock Plus reviews

I love that this product allowed us to do our shift differentials automatically. We have quite complex payroll with how we pay our variable hour employees. This was the only software that worked the closest to what we needed.

I wish they were a little more flexible on custom needs. I also wish they had a little more documentation on what each of the buttons and checkboxes do.

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful.
There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers.
When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

It is very user friendly, easy to train new users.

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

As a user of this product, I liked the ease of clocking in and out, changing the job code from class time to bus driving, and requesting time off with the option of needing a substitute.
As an administrator/payroll, I like the ease of checking/managing time for employees and printing time-sheets at the end of the month for payroll purposes. Assistance with problems from TimeClock Plus has improved over the last year.

As an administrator/payroll, I have had difficulty in setting lunch breaks and assigning the options for new teachers to request a substitute. I have not always had the assistance from TimeClock Plus to resolve issues. I would prefer to have an easy-to-use guide that I could refer to when needed.

We struggled so much looking for solutions to keep attendance and track breaks, etc. We used several budget solutions that didn't work correctly. TCP was a game changer, it was a complete overhaul, it gave us the ability to keep track of many aspects of personnel attendance in each of our 11 locations.

The onboarding was tedious and the learning curve was a bit higher than expected. Especially when you are dealing with so many employees.

This program is easy to navigate and easy to train new users. The functionality on the surface is basic, although as you need more information, it is easy to drill-down to what you need. I love the fact that it is web-based.

There may be a few too many options available. This software could use better graphics - everything else works great!

Reasonable price; quality product -- works quietly in the background without a lot of maintenance.

I would like it to track staff competencies, training, etc. I would like an expanded version.

TimeClock Plus makes it super simple for us to enter our time worked as well as keep track of leave earned. It is incredibly user-friendly and I love using it every day.

Working mainly from an employee standpoint (rather than a manger or an admin), I have no issues with the program.

Ease of importing into our financial software.

We had to do a work-around for compensatory time.

The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.

There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.

TimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.

Sometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.

The software allows for more accountability on the employees end. Tracking hours worked is very important and going from paper to electronic time keeping leaves very little room for error. I couldn't be more pleased with the product.

Sometimes can be hard to understand the technology piece of it when setting up, but once everything is in place it pretty much runs itself!

Seamless Integration with our ERP - Infinite Visions. No need to do endless imports / exports of text files.

Single Sign-On is an added cost, and the company doesn't take it seriously. In 2019, everyone should allow "Sign On with Google" and all the other major services, standard, out of the box.

Some aspects of the product can be more complex than appear necessary, but are often there for larger or more complex installs -- the downside? You're stuck with all those unnecessary complex options.

URL for the hosted instance is dumb; unnecessary long, and the company is inflexible about addressing this issue - they think they know best, I disagree there.

I love that you can clock in without a password, it takes less than 30 seconds to use. I also like how you can file virtual tickets .

I don't dislike anything about this software, although it could use some better graphics.

I like that the software can be accessed from anywhere and is easily able to be set to your business needs.

There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.

TCP HAVE PAID ATTENTION TO WHAT USERS NEED AND WHAT THEY DON'T

DOES NOT COVER THE INTEGRATED EXPENSE MANAGEMENT

Good value to provide a time clock solution for employees. Can be purchased so we don't have to pay for it every year. Reasonably easy to deploy and maintain.

Sometimes user clock-ins fail when using the mobile app or computer website to clock in or out. Seems to be random and we just correct as managers to complete the entry.

TC is really easy to use and interacts with our financial/payroll system perfect. TC is constantly improving features based on customers feedback. Customer service is superb!

There are some features in leave request I would like to have changed but does not keep me from using it.

Hands down, best support team I've ever worked with - I cannot say enough about them, how tentative they are, how professional they are and how much they'll work with a client to resolve issues.

Nothing negative! I haven't found anything I dislike...

This software is great to help monitor accrual of hours for employees as far as vacation, sick, and personal hours. It is user friendly and if you miss clocking in or out you can edit the segments with no problem. It gives you a selection of what preference that you would like to use for time off.
It even has a option in case you have Jury Duty

Sometimes editing the segments when missing clocking in or out can be confusing

I love the contract variance report so I can tell who is over their contract or not met their contract.

When you have to "deselect" all before you can select the employee you are needing a report on.

I like the accuracy and efficiency of TCP software.

The biggest con is the software's rounded 7 minute rule. Also, how it times out every so often and lose whatever you are working on.

I like everything about this software especially how we can add/delete or edit any clock ins missing or added by mistake.

There is not one thing I dislike about this software.

We use timeclock plus for accountability. This works much better than any punch card.

Easy to use. I have not had any issues with it.