--- description: Gedetailleerde beoordelingen over Fullstory: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Fullstory met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fullstory reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Insight engines](/directory/3794/insight-engines/software) > [Fullstory](/software/116603/fullstory) # Fullstory Canonical: https://www.getapp.be/software/116603/fullstory Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.be/software/116603/fullstory?page=2) > FullStory vertelt je alles wat je moet weten over je digitale ervaring. Bied uitzonderlijke ervaringen door de gebruiksvriendelijke, intelligente software te laten aanwijzen wanneer, waar en hoe de moeilijkheden van de gebruiker je inkomsten en retentie beïnvloeden. > > Oordeel: score van **4.6/5** door 67 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.6/5** | 67 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: fullstory - **Locatie**: Atlanta, VS - **Opgericht**: 2014 ## Commerciële context - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Denemarken, Duitsland, Finland, Frankrijk, Ierland, Israël, Italië, Japan, Luxemburg, Nederland, Nieuw-Zeeland, Noorwegen, Spanje, Verenigd Koninkrijk, Verenigde Staten, Zweden, Zwitserland ## Functies - A/B Testing - AI/machine learning - API - Aanbevelingen - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Ad-hocanalyse - Ad-hocrapportage - Alerts/Escalation - Analyse - Analyse van gebruikersonderzoek - Analyse van verkooptrends - Annotaties - Augmented analytics - Beheer van klantervaringen - Beheer van problemen - Beheer van productgegevens ## Integraties (48 in totaal) - AB Tasty - BigCommerce - BigQuery Connector for Jira - Blue Triangle - BugSnag - DataGrail - Delacon - Dynamic Yield - Fivetran - Formsort - Gainsight CS - Google Analytics 360 - Google Cloud Operations Suite - Google Tag Manager 360 - Gravity ... en 33 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Insight engines](https://www.getapp.be/directory/3794/insight-engines/software) ## Gerelateerde categorieën - [Insight engines](https://www.getapp.be/directory/3794/insight-engines/software) - [Productanalyses](https://www.getapp.be/directory/3791/product-analytics/software) - [Kwalitatieve data-analyse software](https://www.getapp.be/directory/1487/qualitative-data-analysis/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) - [Heatmap software](https://www.getapp.be/directory/1293/heatmap/software) ## Alternatieven 1. [Lucky Orange](https://www.getapp.be/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Google Analytics 360](https://www.getapp.be/software/90997/google-analytics) — 4.7/5 (8089 reviews) 3. [Pendo](https://www.getapp.be/software/107315/pendo-platform) — 4.5/5 (238 reviews) 4. [Mixpanel](https://www.getapp.be/software/90837/mixpanel) — 4.5/5 (145 reviews) 5. [Hotjar](https://www.getapp.be/software/101789/hotjar) — 4.6/5 (539 reviews) ## Reviews ### "We use FullStory to get an idea of our users experiences on our website." — 5.0/5 > **Catherine** | *24 juli 2018* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: FullStory allows us to look for errors and hiccups on our website and web forms. It allows us to dig deeper into user's experiences on different web browsers and devices > > **Minpunten**: Overall it's a great product. I haven't run into any issues with it yet. I like how it helps us and it is very easy to use. > > Gives my company the ability to see what the users experience is like. ----- ### "FullStory allows me a window into the unknown. A must have for research\!" — 5.0/5 > **Geverifieerde reviewer** | *12 december 2018* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Where to start\! FullStory allows me to be able to look into a place and the mind of a user. It allows me to really dig deep without having to ask too many initial probing questions for customer support. Seriously, being able to look at what someone is doing and how they may be misusing or simply misunderstanding something is a godsend. I am able to understand and help a user that much quicker by getting in their mindset\! > > **Minpunten**: The interface leaves a little bit to be desired and does have some quirks but overall this is a minor issue as the software really outshines this small issue. > > I would recommend FullStory to anyone who is looking to understand their users and their issues and take them seriously. It offers a window of insight few applications give. ----- ### "Allows us to easily identify an error on our application or improve user experience" — 3.0/5 > **Geverifieerde reviewer** | *16 april 2018* | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It is easy to integrate with and works as expected for the need that this software fits into it. The user experience and look and feel of an application itself is very good. > > **Minpunten**: I do not see any issue with this application. They must get trying to understand what new features could help us on our organization > > Allowed our design team to be more efficient and identify possible issues on the application, earlier than the customer complains about it. ----- ### "Live Replay of User Sessions - Great for CRO" — 5.0/5 > **Geverifieerde reviewer** | *1 mei 2019* | Kantoorbenodigdheden | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The ability to play back video sessions of your users using the site. The filters allow you to select users who rage clicked. It is a very powerful tool when making decisions for CRO and UX. > > **Minpunten**: The paid plan comes with a premium price tag, however the free plan still gives a good level of functionality, especially for smaller sites. > > We use fullstory to troubleshoot user experience issues with our site. It also guides us into making decisions on the design of the site, its great to have the video replays of multiple sessions that help to prove or disprove our hypothesis. ----- ### "Can't Imagine Not Having It" — 5.0/5 > **Geverifieerde reviewer** | *25 september 2020* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Once my company got FullStory, I couldn't imagine a world without it. How can you \*really\* tell what your customers are doing? Reviewing at a list of events is just not adequate, and FullStory solves this problem. It's extremely intuitive and flexible. You can change the speed, skip inactivity, leave comments inside the videos, and much more. Plus, they have integration with a variety of analytical platforms, like Heap. > > **Minpunten**: Occasionally, the reconstructed videos of user behavior are misleading. One serious issue is the inability to see iframes, but there's probably nothing anyone can do about that. I've also noticed that dropdowns don't always appear as they should. This makes it difficult to determine which options the user is actually seeing. The way they portray the user zooming-in is also a little disorienting. > > One major benefit is debugging. It makes the process way faster because we don't always have to re-create the scenario to see what happened. Another major benefit is that it helps us understand the psychology of our customers. What makes sense to them, what doesn't, what frustrates them, etc. FullStory has a neat "RageClick" tracking feature. 10/10 would recommend. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.be/software/116603/fullstory?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/116603/fullstory) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens