QuickBooks Enterprise reviews

The seamless integrations, technical (both IT & Accounting) support, and intuitive user interface provides a great experience for automating a small or midsize operation

It loads slowly -- I feel like Quickbooks constrains the amount of servers it dedicates to this platform. There are businesses that have far more transactions that we, and it still takes a while for reports or pages to render.

To my understanding, QuickBooks Enterprise was the best at handling the complicated finances of a business. Most of the enhanced features like reporting, the workflow, integration features were truly a boon to our accounting. Scalability and support for more significant enterprises set it apart from other alternatives for processing complex financial informationchaft.

I least appreciated QuickBooks Enterprise because of its complicated interface and its difficultly to learn. There are many additional features and configuration details that maybe confusing to a user especially when he is using this application for the first time and therefore the time taken to settle down to using this application can take a lot of time and may demoralize the user. Further, there is the issue of user-interface design because the software can be complex and some of the buttons are closely packed hence not easy to identify.

Easy of use and price competitiveness. It is way more cheaper than XERO.

The way it handles the bank reconciliation

Pros:
User-friendly interface
Robust financial management and reporting
Customization options tailored to organizational needs
Integration with other tools

We don't currently have any cons. We will soon begin using an integration with our CRM, and we hope it will be even more efficient!

I like that it is super easy to integrate with a lot of other invoicing elements. It had great tech support, great documentation, and great online help. Great marketing for a wide range of industries. Intuit's QuickBooks is a great accounting solution for small businesses because it is easy to use and offers good support. It optimizes the supply chain, is very flexible and organized so that you can manage it and effectively monitor progress

Software update process and stability is not good enough. Sometimes files are corrupted and need to be repaired. Making mistakes and trying to fix them can be painful. Some objects have multiple debug operations. Sometimes the software crashes and I have to restart it to get it working again. It's quite annoying. If used only in simple applications, the cost can be prohibitive. The software can do much more than a user can realize.

It is good for people that runs a small business but does not know book keeping, if you do know book keeping or accounting, is not recommended as you know double crossing accounts and not being able to see that process gets on your nerves, you are better using something similar to sage or what used to be peach.

I did not like that uses Microsoft. Net framework to run, if framework brakes, you are and you need to clean install windows, you have to back up, format, install, set up and restore everything, also in have seen cases where they do not support software after just four years which really sucks as you have to buy the newest version.

-I really like how easy it is to navigate the dashboard. I can quickly go in and find whatever I'm looking for at that time.
-QuickBooks' ability to interface with Apps such as Expensify, that allow us to keep everything in one place is a great feature as well.

-We initially had a difficult time syncing it up with our bank account. We were able to eventually set it up, but it took some back and forth to figure it out.

Ease of use, better than the Square or other software on the market, keeps all information and is HIPPA compliant and protected, accurate accounting when my business had 14 employees and love it now that I have downsized, easy to do taxes yearly and quarerly

Can't think of any which is why I have used it and stayed with it for 22 plus years, despite other programs and gadgets that have come on the market!

absolutely nothing, QuickBooks online is not a patch on the desktop version which was stable and served me well for 15 years

absolutely everything, is unstable each release or upgrade on their system brings in new bugs and features that you weren't aware of. For example the previous payroll required you to write manual expense transactions in order to get the money from your bank account was the desktop version never needed that. when you're entering a bill or an expense if you over type the code in create a new expense code for you so you end up with multiple codes within your chart of accounts the screwing up your accounting.

QB has excellent customer support. Even tho the support is base in India about 99% of the tech's are understandable and should you have trouble they allow you to ask for another tech without being offended. We use the P/R and A/R modules and they are easy to follow and understand if you have basic computer knowledge and finance knowledge help as well. But tech support is always their to help you with any issue.

They give you the ability to create far too many reports.

I like QB for it's completeness to operate a business. It integrates your banking, your customer base and sales and/or estimates seamlessly. You can use it to email customers or print out what you need. There are so many facets to this software it'll take you a while to get to know them. Once you do, you'll be forever beholden to use them. It's hard to go back to a simple spreadsheet again. All invoices/estimates are custom-izable. You can use your logos and iven if you're a small micro business, you present yourself as a competent, savvy businessperson.

You must purchase a new copy every 3 years. Some of the features you get used to using become un-usable if the newer version isn't purchased. QB doesn't support many of it's features after the program is 3 yrs old. You can still use the program, but some of the conveniences are gone, such as emailing invoices, or payroll. QB has a habit of having you get used to their newer features and then take them away once the program is more than three years old.

MILEAGE TRACKING!!!
The software tracks your trips and you later pick business or personal for each trip. It shows you the address for both origina & destination, as well as time of day, which makes it easy to figure out what the trip was for. QB keeps an updated tally of your mileage deduction for tax purposes.

EASY CATEGORIZATION OF EXPENSES:
Automatically populates transactions from your bank AND credit card accountant into the ledger, so all you need to do is select which expense category it belongs t! Qb will ask if you want to set up a “rule” so that all transactions from AT&T (let’s say) are automatically categorized into utilities when they are imported from your financial institution.

INVOICES
Create a template and you can duplicate it later when billing the same person/business. You can easily send the invoice from the QB platform and what the client get s is a really professional, polished email with the invoice in the body of the email, and he receiver can download a pdf if they choose. QB keeps track of paid and unpaid invoices, making it easy to see who you need to follow up with for payment.

TAXES:
For tax purposes, the reports QB does make saving and tallying receipts a *ridiculous* practice. There is NO reason to ever do your books on excel. Too many mistakes when things are done manually. And it requires SO much time to input amounts, categories, etc. This is all done for you in a fraction of the time using QB Self-Employed.

CHART OF ACCOUNTS:
I switched which credit card I use as my business card and want to stop automatically importing transactions from the old credit card (which I am now using for personal expenses). You can’t turn off imports for a particular account without losing all former transactions associated with that card/account. This completely changes the Profit and Loss reports. I had to call customer service and they had to do a whole delete thing where now all transactions from deleted accounts are called “cash,” which is misleading and unclear.

INCOME:
There is only one income category to choose from. I have to classes of self-employed work I do that uses the same bank account and credit card. I’d like a way to assign Income A and Income B, so that when I look at my Profit & Loss reports, I can see at a glance how much I earned from type A kind of work and how much I earned from Type B.

EXPENSE CATEGORIES
There is no way to add or change the provided categories. I understand QuickBooks does this so that each category that is offered is automatically associated with a particular tax deduction item approved by the IRS, but it would be nice to be able to add a category that suits my business and select the associated IRS deduction category when setting it up.

INVOICES
You can’t make up your own invoice numbers. I would like use the same first 2 numbers or even letters for each client I invoice, but you can’t. You have to use QB’s automatic numbering system.

QuickBooks Desktop is relatively easy to use. The payroll feature makes calculating and filing employee payroll and payroll taxes very easy. Paying invoices is also very easy and it records expenses in individual accounts that you set up. You can quickly and easily find invoices that have been paid and track year to date expenses. There are many reports available so you can easily see amounts spent in each category or where income is coming from. This is very useful when working on budgets. The software allows you to modify things according to what works best for you.

The annual fee is expensive and there is an extra fee for the payroll service. Also, the customer service is not very good. Occasionally I need to call in and get a customer service rep to correct a problem. Service is slow and it's hard to understand the reps as they all have accents. I try to use the self help section of QuickBooks before calling in to get assistance and I know it will take over an hour to get a problem fixed.

We use Quickbooks Online and below are the pro's:
1. It's online and comes with cloud storage for attachments and other
2. Great admin management controls. Not super sophisticated but very useful indeed.
3. GREAT GREAT apps that work and synch with QBO
4. Bank synching that allows you to match expenses and income to the bank to help reconciliations go quicker

1. Limited reporting formats. It has several custom reports that you can customize but sometimes it does not have the option for specific reports you would like to see. For example P&L by transaction detail.
2. Customer support is limited, hard to get a hold of, and not the most helpful all the time. A lot of times they refer you to a link
3. Would be nice if you could also customize columns in the entry side of things with customs menus or dropdowns. You have the basic and essentials but would be nice if it was more customizable.

The home page is streamlined by tasks and makes it easy to move through the different modules; accounts payable, accounts receivable and payroll. Many years ago I chose Quickbooks Pro desktop for my brother when he started his own company. He was using the old "file the receipt" in a box method and then once a year giving his "files" to his CPA for tax purposes. This method was okay when he was working for someone else but when he started his own business he needed to have his bookkeeping computerized and asked me for help. I chose Quickbooks Pro because I was able to teach myself and used it often enough I knew I would be able to guide him over the phone ny using the icons on the home page. Without any previous bookkeeping or computer knowledge, he can now invoice his clients, post payments and reconcile his bank statements all by himself.

Even the payroll module is easy to use and navigate and with the right set up will calculate wages & taxes due. You just enter the employee hours and hit submit. You can then print paychecks or with the enhanced version use direct deposit. It helps keep you government compliant by letting you know when taxes and reports are due and lets you submit reports and pay taxes through the payroll module.

I do find the enhanced payroll through Quickbooks to be little pricey since you have to pay a yearly fee, a monthly fee and a per employee fee each payroll but it is a full-service payroll option and about as much as using an outside service.

One of the features I find to be annoying is the customize report option. There are so many fields you can choose in the customize your report option that just will not populate with any information and you end up with empty columns. It would be better if only usable fields be listed in customize report instead of every available field found anywhere in Quickbooks. If you can't use them, lose them.

Basic functions of creating payments, invoices, bills, checks, etc are workable and fairly intuitive.
Banking Center makes initially downloading bank transactions fairly simple.
Once you modify a report to the point where it is useful, QB can memorize it for ongoing use.
As soon as you get beyond those, best to get prepared with an accounting degree, lots of time to do google searches, and some antacid or aspirin.

1) if you want to do any interaction with exported files or bank downloads, be prepared to be gouged for the price of a new license every 3 years.

2) for that repurchase, you get very little to nothing improved except more ways Intuit can offer add-ons (for a price).

3) reports are available mostly in standard accounting formats. Detailed custom listings are hard to get at best via the transaction lists. For line items you took the time to enter into a Bill, it's literally impossible.

4) Bank Feeds transaction approval screens are an abomination. Modifying/adding columns: not possible. Finding a rule that auto modifies your entry: good luck. Figuring out how to make a new rule: better google it. Figuring out how to reverse an accidental entry: get out the antacid and aspirin. If that downloaded tran should have been a bill pmt, get stronger antacid.

5) transaction lists: hope you only want to see either ALL, Current Period, Last Period or Next Period. Else get used to a boatload of sorting and scrolling, because there's no way to bracket your data within custom dates.

6) Home screen: want a clean simple Home to find your functions quickly? Too bad; Intuit would rather hit you with marketing. Want to see only a few Account Balances and hide those you never use? Sorry!

7) Support: virtually non-existent outside of the QB User forums, so hope that someone else has asked your question already.

Has any developer at Intuit ever held a user focus group or been a user?

Its fairly easy to use as long as you know Accounting Principles and Rules. It's not going to tell you what GL numbers to post things to so you have to know this before attempting to post things. The accounts payable (Vendors) and Accounts receivable (Customers) is pretty easy to use. Reconciling is quick and easy (as opposed to doing it my hand which I used to do). Calculation sales tax can be tricky...you need to make sure it's set up correctly. I like that the desktop version can be used in a multi-user environment so more than one person can work in it at a time.

The worst thing about this product is their customer support. They are hard to get in contact with, try to charge you for every little thing and unless you get someone who actually knows what they're doing (instead of working off a script) they can really mess thing up more than you can imagine.

- Easy to use, intuitive interface. Even non accountants will be able to dive in and use the software.

- Powerful features and reporting allows you to really see where your P&Ls are sitting.

- Tons of training and support available from a wide variety of sources.

- Import and Export ability allows you to interface with other software or pull data into other programs for custom reporting.

- Ability to interface with outside programs to sync data automatically.

- Allows for tracking of inventory and placing/receiving purchase orders from vendors.

- Gives a decent audit trail on item/customer activity so you can see what happened with your financials.

- QuickBooks is truly incredible, but their database architecture and some of their restrictions are incredibly dated. For example, they limit customer names, product names and several other fields to 31 characters. In today's more complex market it is extremely easy to have product names that are longer than 31 characters and QuickBooks will not let you enter them. They will tell you to either cut the product off at 31 (which can create duplicate names which is not allowed) or they will tell you to rename the product. Neither is good option for most companies. This becomes very apparent when you have customers with the same name, for example John Smith. QuickBooks will only let you create one of them and prevent the other from getting added. Their solution again is to rename the customer by giving it extra characters like a space at the end, or adding a 1 or a 2. But when you are limited to 31 total characters and your office staff then has to make sure that they select the right customer when working with a record, well you can see where these solutions are not really workable either. The pros of the software certainly outweigh this issue and it is possible to come up with internal naming conventions to fix these issues, still with a company the size of Intuit and software as popular as QuickBooks these issues should have been addressed years ago.