Business treat!
Pluspunten
1. Very user-friendly interface
2. Much convenient (Basis my experience with previous engagement tool)
3. Can send engagement campaigns to multiple platforms all in one go.
4. The reporting structure is very well designed. Had helped me a lot in terms of preparing engagement reports.
5. Analytics provides deep insights basis which the task of optimising campaigns, selecting segments becomes less hectic.
Minpunten
1. Not at all mobile friendly.
2. Frequently takes time to load. (Homepage & even campaigns)
Thought leaders for cross-channel engagement
We selected Moengage as the expertise they could provide in the digital sphere really drew us. Their product innovation is second to none - they aren't just players in notifications, they are thought leaders. Their support and knowledge they provide, from our client manager to the free webinars they provide to get the most of the tools, are second to none. We look forward to many more years working together and growing on the impressive results we've achieved to date.
Pluspunten
Personalisation is key in digital marketing and the level of depth of the technical capabilities the Moengage platform offers has been critical in our cross-channel activities. Instead of BAU, one-size-fits-all approach, you can really dig down into granular segmentation and this has been catalyst to such impressive commercial successes in our first year.
Minpunten
The tools are strong but the interface could use some development. It's not necessarily 'pretty' or too intuitive, and that's okay, because it works. But could use some improvements.
Messaging made right!
We are using MoEngage as single messaging platform for all of our products, to fill the gap of reaching user contextually, on time and convert them into our loyal user base. We have broad range of platforms and plan to experiment a lot around content, channel, etc to beat the indutry best of messaging. He have succeeded in the initial tests, got our benchmark and now want to go above and beyond in meeting our monetization and engagement goals.
Pluspunten
Many aspects - Reachability to various types of devices, support to all the platforms we need, basic Messaging and Analytics possibilities, A/B Test Messaging and many others. The team is awesome who diligently have been closing all the gaps we found in feature set. Their approach is very positive and the quality with time have been satisfactory. There are competitive products with more features, but MoEngage approach to start with MVP and pick up our priorities first, shows the commitment needed for long term relationship.
Minpunten
Few parts of the usage needs basic product Engineering understanding which is often lacking in Marketing. The solution should abstract such flows such that the campaign definition to product mapping is agnostic to campaigner's engineering knowledge.
Best tool for Marketing Automation
The critical problem we had, while serving almost half-million active base in a day, was the segmentation. The proceeding problem involved serving the right content at right time. With Moengage in our application, we could do it in minutes. That's what Moengage became our saviour
Pluspunten
The custom delivery options that moengage has, enabled our team to personalise users and made our marketing omni channel.
Minpunten
While infusing into the system, several requirements of analytics were missing from the product. With regular feedback with the team, we received them but it took months.
super powerful, super simple
Its helping us grow our retention rate. Flows are helping improve stickiness and overall gains in LTV are clearly there.
Pluspunten
if you lead product, you can't not have Moengage in your arsenal. Its intuitively designed with only one user in mind - the product marketing guy. All your important metrics are right there, accurate and up-to-date. Flows and journeys are super easy to set up. Run all the A/B tests you like. Always up. Great team as well - they routinely conduct enormously informative webinars that grow your learning dramatically.
Minpunten
None noticed yet. Tough to find a flaw so far.
Moengage benefits and product usage
Pluspunten
UI interface is very easy to understand and products are very advanced that helps to grow our business. Some products are really cool. Services are good.
Minpunten
Need to add some more advanced features like kind of push notification which our companies are providing .
Review by OYO Rooms
Pluspunten
The segmentation engine of Moengage is very powerful. It is easy to learn and design campaigns. The customer support team is also very helpful.
Minpunten
Every MA platform has certain drawbacks and needs to be tailored as per your requirement. Moengage has done away with most of the limitations we faced with subsequent product releases.
Its a easy to use and most effective platform for sending out communication and track analytics
Pluspunten
- easy to send out communication
- segmentation
Minpunten
- UX part of the site can be improved and at times it is slow
Best Clevertap Alternative
Pluspunten
Product has evolved with respect to what it was few months ago, Now definitely it's value for money.
I liked the feature of actionable funnels.
Minpunten
Pricing is somewhat expensive than clevertap
Good tool to enagage users
Its been good experience using moengage, especially with the journey's which improved engagement significantly.
Pluspunten
Like the ease of access , customization,journeys.
Minpunten
APIs could have been bit more diverse and self explanatory
Review 01
Easy to use and great support from rep.
Pluspunten
It's easy to use (user friendly) even for beginner.
Minpunten
I still doubt using flow, I need to ensure it's send to correct target.
Moengage!!!! A story to be written in Future...For sure.
Vast and superb. You can do anything with this product. Just need to play around a little bit on dashboard
Pluspunten
Ease of doing is superb. It lets you do minimum and gain maximun.
Minpunten
some functionality still need to be improved like you cant use AND/OR condition simultaneously while creating a campaign.
MoEngage is a great partner!
Pluspunten
Ease of Use and an Interactive dashboard
Minpunten
Slow in times of high traffic and demand
Great User Engagement Platform
Overall I am satisfied with the tool, if implemented correctly it helps deliver user engagement at a good cost. Few minor bugs and issues happen, but team acknowledge it and try to fix it.
Pluspunten
I like the simplicity and people at Moengage, who do extra effort to help their customer to run a good campaign.
Minpunten
There are few features missing which are needed like web engagement, analytics and optimisation, which though we have been promised to be shipped soon.
Must for any company
Pluspunten
The segmentation and analytics provided by moengage is something I like the most. It helped me reduce uninstalls and target users in a personalized way
Minpunten
Server problems and hourly analysis not available
Product Review
Pluspunten
Segmentation, Good Filters, catalog manage, Recent views are more informatic.
Minpunten
Campaign template is not user friendly. Pls make it more user friendly.
Strong Execution capabilities
Pluspunten
Robust Segmentation
Omni-channel Execution
Dynamic Product Sets
Minpunten
Delivery Rate can be better. Analytics can be better.
Best in app marketing tool
Have been using for the past 2 years and lot of improvements . We use push and inapp notifications . This is very easy to use. Any new tema member can easily get started with it.
Pluspunten
Easy to use and highly configurable. Works on all platforms.
Minpunten
Nothing yet.may be they can add more features around retention
Moengage review
I'm very satisfied with the product. We see considerable improvements across our user funnel.
Pluspunten
Ease of use, powerful feature, especially Flow
Minpunten
- Limitation on number of days I can send message after an event
Most useful and smart software for every type of website.
If I ignore 1 con that I wrote. overall experience with moengage is amazing. OOOOOSSSSSSMMMMMM
Pluspunten
Easy to use, Easy to learn, Simply fantastic. Thanks to your help page I learned so many things.
Minpunten
I can't change segmentation in a smart push if I send the first time. need to do some change on segmentation. So i can't
One of the best SAAS Product
It was awesome
Pluspunten
The marketing campaigns can be better manager by using this software by using targeting and waterfall and funnel reporting
Minpunten
Bugs are present as this is a new product and changes are happening daily
Easy for non-tech
Pluspunten
I liked the fact that product owners can set up campaigns through a self explanatory manner
Minpunten
Less support for Extended features (like json manipulation of notifications etc). Power users (using for 2+ years) would start desiring extended features
Awesome feature
Good
Pluspunten
Targeting user audience. User nofication.
Minpunten
SDK is broken, please check. The UI can be improved also
An amazing platform for Marketing Automation
Pluspunten
Plethora of options for Marketing Automation and Helps with the Machine learning aspect to target and analyse user behavior
Minpunten
Nothing Particularly. Have sometimes faced certain issues while targeting and segmenting my audience
Great for engagement
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Pluspunten
The case studies done for different OEMs which set the context of performance.
The analytics section
Minpunten
Lag in customer support which occurs to get the detailed data or issue analysis in delivery
I have been handling organic engagement activities. This includes planning, designing and execution of engagement notifications. Through Moengage's analytical insights, I can easily focus more on scaling my campaigns. This has eventually reduced my time which I usually spend planning the engagement activities.
The ready to use reporting structure is even amazing. Makes things easier for MIS Team.