Mixmax reviews

Mixmax

Toepassing voor e-mailcommunicatie en verkoopproductiviteit

Totaalscore

4,6 /5
(234)
Prijs-kwaliteitverhouding
4,3/5
Functies
4,6/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,4/5

94%
heeft deze app aanbevolen
Sorteren op

234 reviews

Christa
Totaalscore
  • Sector: Professionele training en coaching
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

I couldn't run my business without MixMax

Beoordeeld op 14/2/2019

Pluspunten

The ability to create templates and "sequences" (automated series of templates) is crucial in this Chrome extension that takes gmail to a whole new level. Additionally, the ability to set follow-up reminders and next action steps automatically on an individual email make this a life saver. Email boxes aren't meant to be to-do lists... Mixmax allows me to review, reply, and set a next action all at once in an email and then file it away so it's not sitting in my inbox. There are fun aspects as well with 'enhancements' that allow me to insert gifs, polls, emojis, videos etc right into my emails.

Minpunten

This software is great for sending one-off meeting time/date options to someone via email. It doesn't have enough full calendar functionality to replace something like Acuity or Calendly as an outside meeting planner tool when you have many different types of standard meetings on a regular basis.

Antwoord van Mixmax

Thanks for your review. Would be interested in learning more about your calendar requirements.

Kathryn
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Mixmax is the answer!

Beoordeeld op 13/2/2023

Pluspunten

Mixmax provides much-needed realtime visibility on communications analytics. It has benefited our team by giving us back up and confirmation that otherwise we would not have. The demo call went great and was filled with helpful tips and tricks. You'll feel like a pro in no time.

Minpunten

I would have used the Sequences feature, however, I found it to be a little cumbersome to configure.

Simon
Totaalscore
  • Sector: Juridische dienstverlening
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Fantastic range of capabilities, terrible execution

Beoordeeld op 11/9/2019

Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever...

Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever since the company was founded. But the past months, while trying out their "Rules" and "Sequences", the system has given the entire team loads of headache. Nothing really works, and some bugs that were reported months ago still haven't been resolved.

Pluspunten

- Ability to automate standardized email-related tasks (if they would work)

Minpunten

- All the bugs. It just doesn't work and despite reporting bugs months ago, they still haven't been resolved. We've tried almost the entire range of features and - frankly - I love the whole concept with Mixmax. Everything we've used (or tried to use) in the software would actually be useful if it worked as intended.

Antwoord van Mixmax

Hi Simon --

Sorry for your experience with product issues. I definitely understand your frustration with functionality not working the way it should work. Please email me directly.

Kayla
Totaalscore
  • Sector: Privé- en risicokapitaal
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

I'm an advocate for Mixmax!

Beoordeeld op 10/2/2023

Pluspunten

Mixmax truly keeps me organized with my emails and follow-ups - and has been since I first started using it back in 2016. I can't really imagine my work life without it.

Minpunten

Nothing really. Like I said, I love it - and with every feature added, I love the product even more.

Chris
Totaalscore
  • Sector: Human Resources
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Worth every penny

Beoordeeld op 13/2/2023

Pluspunten

Setting reminders and knowing if my email was read has transformed my ability to reach people. I no longer have to jot notes down to email this person or to follow up on this sent email; I use Mixmax for those tasks.

Minpunten

I tend to reply to emails using the preview pane, but Minmax does not allow this. It only adds an additional click to my workflow, but it would be nice to use the preview pane.

Rabia
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Mixmax for all your email management, monitoring, and campaigns

Beoordeeld op 10/2/2023

It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.

It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.

Pluspunten

It is easy to use and allows me to do the same in 15 minutes what used to take me hours or days.

Minpunten

Nothing really, everything is user friendly, easy to understand and easy to show others how to use. It does what it says and in an efficient way.

Simona
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Amazing time saver & easy inbox management

Beoordeeld op 16/2/2023

Saving time & ensuring the customers are always addressed on a timely basis.

Saving time & ensuring the customers are always addressed on a timely basis.

Pluspunten

The features that I'm using the most are easy to create & update templates, sending & tracking sequences, email reminders, tracking open rates/clicks/replies. Mixmax is a real timesaver and with the software I'm sure I won't forget to follow up with anyone.

Minpunten

Just a tiny thing, when setting up a reminder for an email, I would like to make a default time 9am, not the same time as I'm scheduling the reminder.

Aubrey
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

MixMax is necessary for a productive salesforce

Beoordeeld op 12/2/2023

I rate MixMax a 10 out of 10. Have really enjoyed the product thus far.

I rate MixMax a 10 out of 10. Have really enjoyed the product thus far.

Pluspunten

MixMax allows myself and my sales team to track open rates of email and email cadences. This empowers the sales team to have a pointed outreach to the contacts that are engaging in their emails the most. Cold calling the most engaged first. This speeds up our sales cycle tremendously.

Minpunten

The software is amazing. I wish there was a cost break per user, it is quite expensive. Especially for startups.

Rahul
Totaalscore
  • Sector: Consumentenelektronica
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The best email tracking software for Gmail

Beoordeeld op 10/2/2023

Pluspunten

There’s a freemium tier which helps get familiarity with the product and make buying decision as and when you want. The base features are amazing and work consistently. Installation is a breeze with the chrome plugin

Minpunten

Have no complaints about this product. I have been using it for over a year now.

Volodymyr
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Good enough

Beoordeeld op 24/2/2023

Pluspunten

Email tracking, it really help me in my work

Minpunten

price of an additional features is higher than they could be

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Great tool for systemizing outbound sales process

Beoordeeld op 6/10/2020

It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the...

It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the tool is data-driven. I hope there will be no more bugs in the system.

Pluspunten

The most useful feature - sequences. It automates email sequences for potential clients, we have integration with Salesforce so we can do a lot of cool stuff. For example, we can create automation of tasks in our CRM that are triggered by not replied emails. Also, our email replies are automated using Mixmax templates that are synced with Gmaill, you can reply with a few clicks to frequently asked questions. Also, the tool is data driven, you can track everything - opens, reply rates from any sequence, template and so on. Mixmax just recently introduced a reporting feature which makes this software even more data-driven.

Minpunten

Customer support is only in USA, so it is not convenient when you are using this software in Europe. Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM. Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations. For example, person replied and Mixmax didn't identified it, so follow-up email was sent to him. We created rules (a feature in Mixmax) and we solved this issue.

Ryan
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Probably better if you only use one email address

Beoordeeld op 15/6/2021

I liked Mixmax and it did everything I needed it to, but I think it's a bit convoluted and I...

I liked Mixmax and it did everything I needed it to, but I think it's a bit convoluted and I experienced bugs pretty frequently. If you can use something simpler, it's probably in your best interest. However, if you need a lot of features, give it a try.

Pluspunten

MixMax integrated a lot of useful features. I used the booking on my website, scheduled emails using the recommended send-times, and tracked when emails had been opened. It was nice to have everything in one software.

Minpunten

I have no fewer than 3 email addresses that I use daily. A couple more that I use periodically. Mixmax was a mess when it came to trying to set up across every email address. I should have just stuck with one.

Vincent
Totaalscore
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

I been wanting something like this, forever. One Real Gripe.

Beoordeeld op 6/6/2017

Pluspunten

Has its' own Calendly-like functionality built in! Can not only view if someone opened a multi-recipient email but tell WHO it was, no more "Someone opened" (I'm looking at you Hubspot). The schedule emails feature is the most robust out of a bunch of tools I tried in the past.

This tool was originally referred to me as a great template/canned response maker but it really is the other features that stuck out to me most.

SO MANY GOOD FEATURES!

FAVORITE PRO: It makes Gmail-Interface much smoother feeling and faster-seeming.

Minpunten

Reminders and follow ups as well is great - but I really can't tell the difference between the two features.

Some features feel a bit "bloat-y" - Yarn?! What the, is that?A little too ahead of the curve on that one.

UNFAVORITE CON: To completely eliminate the rest of their branding "Not using mixmatch yet?" from some of their neat tools, you have to get their highest-paid plan for $65/month. That is absolutely ridiculous. I thought I was being generous paying $29 a month for this tool because I fell in love with it, "where has this been all my life?" I Tweeted. But really you should at least take out the rest of the branding at that price point. It keeps deleting email drafts with no resolution, killing days of productivity.

Kevin
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

When technology actually works for you

Beoordeeld op 13/11/2018

As someone who works as an individual consultant, MixMax has given me bandwidth I didn't have...

As someone who works as an individual consultant, MixMax has given me bandwidth I didn't have before in calendaring, managing email, and other administrative tasks generally relegated to an assistant. I've tried many applications that promise to increase productivity, but few have like this one.

Pluspunten

The product seamlessly integrates into Gmail, and makes tasks that would be back-and-forth such as calendaring and templates nearly instant. The functionality around email reminders has made inbox management effortless, and it makes me look like I have a better memory and follow-up capability than I really do. It expands my own capacity immensely.

Minpunten

The only complain I have about this software is one that I was able to address with the help of the customer support, notably that the email tracking can lead to emails hitting others spam filters. With the help of customer service FAQ, I was able to get past this with a few tweaks.

Geverifieerde reviewer
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Free Version Helpful, But With Issues

Beoordeeld op 9/1/2019

It has a lot of advanced functionality, but the basic scrolling issues and popup made it annoying...

It has a lot of advanced functionality, but the basic scrolling issues and popup made it annoying over time.

Pluspunten

I liked that I could integrate my calendar availability into an email just by typing /a. My Google calendar would pop up and I could decide which time slots I wanted to tell the email recipient I had available. Those slots would then appear in the email with a button for them to book a time.

Minpunten

When I was replying to an email and wanted to scroll down through their original content, MixMax just fights you on the scrolling movement down. It's why I eventually uninstalled the software because I just hated not being able to easily scroll down.

Also, whenever the mouse hit the wrong part of the top right side of the email compose screen, there would be a popup that came up and blocked the screen. I frequently had to stop and click it to continue writing. It drove me nuts.

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very satisfied

Beoordeeld op 14/4/2019

People spend a lot of time doing emails - most business goes through emails. Mixmax has helped us...

People spend a lot of time doing emails - most business goes through emails. Mixmax has helped us be more efficient and build scalable processes.

Pluspunten

The feature we enjoy the most is being able to predict the best time send an email. This improves the response rate. Scheduling call by sharing the calendar on the body of the email is tremendous help as well. Support has also been super quick and extremely informative. They know what they are doing.

Minpunten

Sometimes the chrome extension for gmail does not display clicks and other metrics and one has to login to the mixmax website for a detailed view. In addition, it is not always straightforward adding special packages (e.g., custom branding).

Spencer
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

I love this application!

Beoordeeld op 7/2/2018

Made me far more productive.

Made me far more productive.

Pluspunten

The reminder features on it for for emails are amazing. I mean people used to just not reply to my emails and I couldnt keep track of everything going on as I was constantly working on multiple projects. This totally solved it and I would not be able to be even 1/15 as productive without this software.

Minpunten

It sometimes has odd bugs in the email client, I am not sure why but for the most part it seems like that has been resolved. I havent seen any issues in awhile.

JP.
Totaalscore
  • Sector: Grafisch ontwerp
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to integrate with Gsuite

Beoordeeld op 12/4/2019

It's been a great experience since day 1.
I am particularly using the templates feature of the free...

It's been a great experience since day 1.
I am particularly using the templates feature of the free version which optimizes my day like a champ.
I get instant notifications when people open my emails and I can easily keep track of the lead.
I highly recommend this tool!

Pluspunten

This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.

Minpunten

The way they attach attachments on emails.

Rustin
Totaalscore
  • Sector: Machinebouw
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

My beloved dog Bella or Mixmax? I guess I'll go with Mixmax

Beoordeeld op 15/5/2018

Pluspunten

Game changing time saver and enhancement for email, accessible user interface, real support and attention customers. Mixmax fills in the gaps where Gmail falls short and has proved itself to be an invaluable aid to my company's sales and management tasks.

Minpunten

A bit pricey, though I grudgingly admit probably worth it. Needs the addition of several features, including message deletion and mobile app support.

Romain
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Loved it as a 'free' user - In the process of getting it approved in my company

Beoordeeld op 22/2/2019

Very good indeed !

Very good indeed !

Pluspunten

Ease of use, email tracking is an awesome feature for sales and also being able to easily share huge file without having to deal with the nightmare that is google docs sharing functionalities.

Minpunten

Didn't really the calendar propositions but it could be nice to have.

Didn't have a lot of use for the templates and thought it was a bit complicated to manage.
A tutorial would be great for this !

Avishay
Totaalscore
  • Sector: Privé- en risicokapitaal
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Taking scheduling to the next level

Beoordeeld op 6/5/2019

I've been using Mixmax for a while now, both as a user as well as an end client (as a guest) and I...

I've been using Mixmax for a while now, both as a user as well as an end client (as a guest) and I recommend using it very much so.

Pluspunten

The fact that you can add your entire itinerary for people to choose from to all of your emails is an amazing feature, which also doesn't make the guest disengage with current operations, in comparison with other programs.

Minpunten

The fact that Mixmax is only available for Gmail is problematic and forces people to connect all their email accounts to Gmail before they could enjoy the joys of scheduling with ease.

Matt
Totaalscore
  • Sector: Burgerlijke en maatschappelijke organisatie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The Email Swiss Army Knife

Beoordeeld op 5/2/2019

Pluspunten

Mixmax has changed the way I do email. The enhanced compose and reminder features alone is worth the money. Overall I am a big fan of all the email options they have crammed into one low monthly price. Other services might do a couple things better but Mixmax has 3-5x more features.

Minpunten

With a massive feature set comes lack of quality and you can see that at times with Mixmax. But their dev team is always improving and I am impressed by their ability and quickness to fix any issues that arise.

Melissa
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Mixmax Makes My Job Easier

Beoordeeld op 14/11/2018

I have been using Mixmax for over a year. I don't know if I would be willing to do my job without...

I have been using Mixmax for over a year. I don't know if I would be willing to do my job without it!

Pluspunten

I don't use all of the functionality for my role, but Templates Feature, Read Receipts, Reminders and Send Later Feature is enough for me to invest in this product. It saves me hours of work time each year and makes me look like a rock star to my clients and colleagues.

Minpunten

When I update my software, it occasionally kicks me out. Nothing awful that doesn't fix itself quickly.

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Very useful for email tracking

Beoordeeld op 21/7/2021

Overall it's extremely useful for monitoring opens, clicks and logging comms into SFDC

Overall it's extremely useful for monitoring opens, clicks and logging comms into SFDC

Pluspunten

I love how I'm able to track opens and monitor activity of emails. If I'm trying to track a user down and I'm concerned they've gone dark, monitoring opens is helpful

Minpunten

It can be confusing at times, and I'll be honest I don't set up campaigns at all. I have a book of about 75 accounts and managing that many customers with email campaigns is tough/scary.

Don
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

This is a beautiful email client that allows me to wow my network every time.

Beoordeeld op 18/7/2017

Pluspunten

I can brand everything with our colors and typefaces. The scheduling tool is amazing and the way it displays in the email is beautiful.

Minpunten

I don't like how many of the features are locked up in the free version, but I guess it just shows how much value they're adding for me that I want them!