JumpCloud Directory Platform reviews
JumpCloud Directory Platform
Totaalscore
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209 reviews
- Sector: Computernetwerken
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Pricey but Worth it to the Right Organizations
Beoordeeld op 2/11/2021
With the move to the Cloud for so many applications and the move to the home for so many workers,...
With the move to the Cloud for so many applications and the move to the home for so many workers, Active Directory doesn't make sense for the typical organization. Based on trust of devices and better suited for office-centric installations, the "Zero Trust" aspect of JumpCloud allows you to free the users from the office network and safely access corporate data from anywhere with a high degree of security and control.
Pluspunten
Powerful features allowing you to integrate Single Sign-On and develop a platform for frictionless access from any device to any resource. It gives me as an MSP (Managed Service Provider) the ability to manage access security from a single cloud-based platform.
Minpunten
Pricing can add up quickly, and a prospective user should carefully plan out your implementation strategy so you can look at their different pricing scenarios and not overbuy. Also, there is weakness in the strategies for security revolving around password resets and for lost/stolen mobile devices.
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great functional product that tackles most of the Central management and directory functions
Beoordeeld op 18/9/2020
Jumpclouds offering has great features and helps simplify the central user management issue we had....
Jumpclouds offering has great features and helps simplify the central user management issue we had. Importing users from Gsuite which was the main system that housed all our users centrally was simple, albeit lacking granular import options (such as ignore mailgroups etc)
Systems (which are devices) is the inventory of all your systems running the jumpcloud agent - the greatest feature here is being able to set MFA for logging into your mac, which is very useful if you'd like to bring that security practice in.
Actioning user changes is pretty quick and straightforward but there are some caveats on some of the more everyday features that could be laid out in a slicker fashion. For example resetting a users password cannot be done from a click of a button - you have to go into the account and manually set a new one, or invite the user to reset it themselves, but if you've integrated JC and Gsuite, and they cant get into their email, which partly breaks our self serve functionality we're tyring to bring to the company.
The idea of being able to deploy and manage the admin account when a mac is managed via the agent is a helpful addition taking away the need to implement one through various other means.
Policies as they stand are a little different to what your typical "mdm polices" are. So theres a bit of a distinction to pick up with that.
The Agent & account tis a less forgiving implementation and requires that the account names on the macs match the JC directory.
Pluspunten
Support right through the demo to the purchase, to the implementation. Success criteria are agreed between yourselves and them.
They're improving the product almost daily and have the ability to use web-hooks to monitor service status'
The ease in which you are able to integrate Gsuite (as well as multiple ways to import users from your existing central directory) It also gives you the ability to tailor the input for mass imports to limit the need to get users involved in this stage. The ability to simply submit Ideas to improve the UI. The communication from their design team and being involved in user testing so early on.
The resource and Knowledge base is extensive and easy to read - one of the best Ive used from a company in this space.
The interface is also simple to use and navigate through without being buried under complex sub menus
Straightforward email notifications from the system.
Being able to simply reimport users youve deleted without having to wait for a sync or overlapping the account when reimporting.
Minpunten
A few tricky bits around JC > Gsuite integration wording that take some time to get your head around when integrating and activating accounts once imported.
The admin vs user console login is dynamic and handled via one URL making it a little frustrating to see what the user profile looks like as you have to log out/open a new window to log in as a user - they should be separate logins URLS/Pages or have dropdowns within the admin page in order to switch between. The lack of global settings to apply around Security means for both user login and System security - you have to apply MFA individually to users
When removing/disabling users there isnt an ability to change what happens to their email account - they will be disabled/suspended immediately.
Not able to tailor the automated emails that come from the system to your users as it stands
Importing users via OUs inside Gsuite isnt possible (its everyone or needing to know user by user who to import (not the end of the world but worthwhile noting if you have more than 200 users + copious amounts of group emails)
Currently no ability to assign users to OUs from within JC to Gsuite.
We utilitise divisions and Departments as sub groups for organising our employees and use this hierarchy in another solution. Youre currently not able to nest groups so we had to flat out create ever department as top level inside the "system of users" section. Again a little niche for us, and shouldnt mark this awesome product down
Redenen om over te stappen op JumpCloud Directory Platform
Their offering for the tools and features came in at a great price and offered the greatest value. The ability to manage users as well as manage mac devices was a great bonus to us.- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Cylus Review
Beoordeeld op 9/11/2021
We are new to it, seems nice and easy to use but the MAJOR issue is locking us out of our PCs...
We are new to it, seems nice and easy to use but the MAJOR issue is locking us out of our PCs without any warnings and that caused us to pause the usage - a shame - as we worked hard to integrate it and were excited about using it.
Pluspunten
The fact that I can have an active directory and SSO managed for Macs/Ubuntu and Window users all in one place is amazing
Minpunten
There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us. Takes support time to respond. Initial chat response is quick, but when we need the professional side ad-hock when I have an Executive locked out of his pc all day, it wasn't resolved
- Sector: Marketing en reclame
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent Solution for User and Device Management, Directory and Security
Beoordeeld op 24/8/2020
We are using JumpCloud as central directory, for SSO, for device and user management and partially...
We are using JumpCloud as central directory, for SSO, for device and user management and partially MDM functionality. We love the support service, their incredibly enthusiastic and helpful staff. Support is brilliant! They are response time is sometimes hard to believe. The speed with which they have implemented features they mentioned in phone calls a few days before... we are well impressed. The end user experience is simple and assigning users to devices is lightning fast. JumpCloud helps us leverage zero touch deployment as well. We love that it has so many SSO integrations, too.
Pluspunten
Great UI, self explanatory, fast and works in almost any browser (desktop and mobile). The ease of use is incredible. Basically no learning curve at all.
Minpunten
It would be great to have even more MDM functionality, especially for Mac and mobile devices.
Redenen om over te stappen op JumpCloud Directory Platform
Great experience with their team and it is the ideal solution for our setup.- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Directory as a service the next generation
Beoordeeld op 16/8/2020
It has been awesome to know I can track staff, device but not use active directory. It's only took...
It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
Pluspunten
Not having to use Microsoft domain management. Less on prem expense and more focus on daily needs. Easy to use and deployment.
Minpunten
I haven't really had an draw backs from using this software it has really help to go domain less for me as a MSP owner.
Redenen om over te stappen op JumpCloud Directory Platform
To have a directory in the cloud and SSO with splash page was perfect and everything I was looking for. I have it connected to most of my major programs and since the agent was added to the systems icons I can easily get to my programs. It as been revolutionary in saving time and money.- Sector: Machine- en installatiebouw
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Swiss army knife for IAM and IT management
Beoordeeld op 2/11/2021
Overall very much satisfied for the commitment made with JumpCloud with it’s features and timely...
Overall very much satisfied for the commitment made with JumpCloud with it’s features and timely aupport
Pluspunten
Cross platform support is the important feature I like about with the power of automation through script execution and policy management.
Minpunten
Software management is the least interesting feature through it supports Chocalatey package manager out of the box, it would be bit risky to use the community packages.
Custom package deployment through chocalatey is pain for the admin to setup securely
Overwogen alternatieven
Microsoft AzureRedenen om over te stappen op JumpCloud Directory Platform
Out of the box Cross platform support is the major reason.- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Software and Service
Beoordeeld op 13/10/2019
Very good and very helpful with managing dispersed machines across many different clients.
Very good and very helpful with managing dispersed machines across many different clients.
Pluspunten
Automatically updates and pushes changes out to devices in near real-time. Works with a host of services and grows every day. Has many of the main features of a DaaS, without being overly complex or difficult to configure. Windows policy configuration without a domain for small businesses.
Minpunten
Lacks substantial Mac and Linux policy configuration.
Overwogen alternatieven
Microsoft AzureRedenen om over te stappen op JumpCloud Directory Platform
Azure works in similar ways, but the configuration and user interface is less friendly. It also has more than is necessary in certain cases, such as in small to medium businesses, and is a bit more rigid in terms of deployment and setup.- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Awesome software, awesome people
Beoordeeld op 2/11/2021
Pluspunten
The ease of use as well as the Slack lounge + support team is quick to respond.
Minpunten
I have not encountered any situations yet where the software was not able to meet my needs.
Redenen om over te stappen op JumpCloud Directory Platform
Jumpcloud allowed us to do 90% of what the other services would allow in a single product.- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great for DaaS!
Beoordeeld op 13/9/2019
GREAT! This service has been FLAWLESS!
GREAT! This service has been FLAWLESS!
Pluspunten
I like the integrations and synchronizations to other applications. Specifically, we use a hybrid AD approach. It works great! We’re also using the RaaS for dynamic vlan mapping. VERY impressed!
Minpunten
Wish there were more options that we didn’t have to customize via the powershell API. I don’t remember all of the cmdlets and have to look them up every time.
Redenen om over te stappen op JumpCloud Directory Platform
Pricing and integrations! Their customer service is quick too!- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
A simple yet effective Cloud based management system
Beoordeeld op 12/8/2020
Pluspunten
The free 10 first users really helped me do my proof of concepts with the applications I wanted to integrate. The interface is simple and everything you need to manage users and associated systems and applications are easy to find.
Minpunten
Policies to deploy to systems are a cool feature, however, there are too few policies for Linux. A community driven for policies could be very interesting.
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
M&C JC Review
Beoordeeld op 2/11/2021
It has allowed me to leave Microsoft. No more servers. Just Jumpcloud.com -
It has allowed me to leave Microsoft. No more servers. Just Jumpcloud.com -
Pluspunten
I like using the commands feature mostly out of the all of the modules. It allows me to automate my environment and support my helpdesk effectively from behind the scenes.
Minpunten
The software list and policy review. Software lists are cumbersome; the policy checks cannot be searched and appear to be incomplete.
Overwogen alternatieven
OktaRedenen om over te stappen op JumpCloud Directory Platform
Your platform was superior and the development is ongoing.- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
It's your directory service, in the clouds. Free yourself from AD.
Beoordeeld op 2/11/2021
Faults aside, I love JumpCloud.
I'd never go back to AD.
Multi-platform endpoint management is...
Faults aside, I love JumpCloud.
I'd never go back to AD.
Multi-platform endpoint management is huge.
Apple MDM is the answer to our Mac admin needs.
VPP and software deployment is getting there. This is an Apple-created issue as much as anything and JumpCloud is working to provide a best-in-class solution. There not there yet, but getting there.
The pricing situation, breaking things out into feature-gated buckets is, annoying to say the least.
I get it, they have to show growth. They'll likely IPO in the near future.
They just raised a ton of cash and should see accelerated feature growth.
I can't think of a single thing I'd replace it with. If I had to go back to AD... well, let's say the kindest thing I can say about AD is not very kind at all.
Things like MDM policies are lacking in terms of their canned, out-of-the-box selection. That makes sense, to a point. Yes, you can create your own policies as you likely did w/ any other MDM, but solutions such as Meraki and JAMF, while... different, offer a ton of options for pre-defined policies that you just need to fill in.
Wifi for example. Re-writing my own policies when JumpCloud's RADIUS certs expire - forget it. This should be a template in their console. Fill in your SSID and JumpCloud auto-generates a policy, signs it, and pushes it. I shouldn't have to maintain tons of policies.
Pluspunten
It's cloudy, SaaSy, and requires no on-prem or self-managed hardware to maintain.
Minpunten
Feature rollout is random. Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten.
What's important to me and my company's use-case isn't always going to match up with what matters to JumpCloud.
That being said, certain features are a long time in the offing.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Not yet feature complete, but getting closer every quarter
Beoordeeld op 7/10/2019
Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by...
Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by JumpCloud.
Pluspunten
Ease of use for SMB's, changes are reflected instantly, free for up to 10 users forever makes trialing trivial, and MDM features across Windows and Macs are uniquely useful.
Minpunten
Lacking some features. For example, they support VLAN assignment via RADIUS, but do not support named VLAN's in this configuration. It's not a complete replacement for AD in that you cannot nest groups, they have to be individually managed. The MDM features are some of the most interesting available, but feature availability is highly dependent on OS... for example, while both Mac and Windows have significant options available to them (albeit many fewer that Group Policy in AD provides), Linux has almost none of the MDM features available to it.
Redenen om over te stappen op JumpCloud Directory Platform
Availability of 10 free users forever.- Sector: Internet
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Perfect solution for an easy to implement IT systems management
Beoordeeld op 9/11/2021
The initial problem we were trying to solve was user management as we were originally a smaller...
The initial problem we were trying to solve was user management as we were originally a smaller company and used a lot of shared machines. Once we got on board with Jumpcloud, the ease of understanding and implementing device policies was near second to none, and even the use and set up of a Radius server for our Wifi management was near second to none.
Finally, the support received from Jumpcloud is definitely second to none. If you have any issues, they're more than happy to jump on a call with you to work through an issues you may have, or to listen to any feature requests you're needing.
Pluspunten
The ease of use of Jumpcloud and setting up our office equipment is the best thing about this service. Being able to add users with the ease of a click to shared machines, or adding new staff to your office Wifi, or make sure you have the best policies in place to keep your machine secure. JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team
Minpunten
There isn't much to not like anymore. They now have VPP deployment for Macs and custom package deployments for mac. The only shortfall, for now, is that there currently isn't the ability to do automatic updating of Mac apps purchased via VPP. The last part that we'd like is iOS management.
Overwogen alternatieven
Jamf ProRedenen om over te stappen op JumpCloud Directory Platform
Ease of use and the price- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Simple, Reliable and Affordable
Beoordeeld op 18/8/2020
I have been very happy with the price and reliability of the services that I need from JumpCloud. I...
I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.
Pluspunten
While JumpCloud may not have all the bells and whistles, what it does do, it does well. Super easy to use with a Google GSuite environment.
Minpunten
I wish SSO was beefed up a little more. Some nicer integrations would be great, but it is possible that there are partnerships with larger DaaS providers that were made exclusive and they can not get access to.
Overwogen alternatieven
Okta- Sector: Marketing en reclame
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
User friendly and easy to deploy
Beoordeeld op 2/11/2021
Loved my experience with JumpCloud.
Loved my experience with JumpCloud.
Pluspunten
How often new features come along, and the ease of use.
Minpunten
There weren't many features available at first.
Overwogen alternatieven
KajabiRedenen om voor JumpCloud Directory Platform te kiezen
Cost and user directory controlOvergestapt van
Jamf ProRedenen om over te stappen op JumpCloud Directory Platform
Price was reasonable- Sector: Design en ontwerp
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Full of Features
Beoordeeld op 11/11/2021
Pluspunten
I love how many features it has. I use it daily as an admin for single sign on and as a directory tool. I also make sure our users use it on our radius network.
Minpunten
I wish 2 things were different:
1. Remote control or viewing. I would love to have the capability to remotely take control and/or monitor a user's laptop for remote support.
2. I wish the device working with a user worked more seamlessly. By that I mean I've noticed that when I pair a macbook that's registered in our Jumpcloud directory with a user and "Force a password change," the user is locked out of the macbook, (which is good), but then often has problems trying to sign in when they fill out the fields that appear, even when they use the correct old password and try to set a new one. I also wish that touch ID was enabled when the device is paired with a user and I can't seem to find a setting to change that on my own.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
One of a kind cloud product
Beoordeeld op 9/10/2019
Solution to meet the requirement by having his/her own unique user account, therefore, no accounts...
Solution to meet the requirement by having his/her own unique user account, therefore, no accounts are being shared.
Pluspunten
As a replacement for an onsite server, JumpCloud leads the pack because they support companies that are very small with high growth potential, to take advantage of the software for free with limitations of number of users/computers. This allows the company using it, to grow and as it does, gives me an easy decision to subscribe to the service, without reinventing a solution.
Another PRO is that is actually releases updates that have a beneficial use; JumpCloud has never stopped adding new or improved features.
I have to research software to make recommendations that are best for the client and business. They choose JumpCloud.
Minpunten
As it relates to Directory-as-a-Service features, are policies for user/computer functionality. Such as standard policy to lock the computers after 15 minutes. It incorporates basic policies to apply to the machine or user, but not any near the amount Local Group Policy offers.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
All in one solutions for small to enterprise businesses
Beoordeeld op 2/11/2021
Pluspunten
MFA, SSO, RADIUS and System/User management
Minpunten
Need more analytics and mass user updates
Redenen om voor JumpCloud Directory Platform te kiezen
Easier better interface and more featuresRedenen om over te stappen op JumpCloud Directory Platform
Pricing- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
the best solution for managing non AD clients
Beoordeeld op 2/11/2021
Pluspunten
I have deployed this product at a number of companies who either decided they do not like or need Active directory for any number of internal reasons, in some cases they were small and did not want the complexity or overhead of having to maintain a server. regardless of the original reason for shunning AD they have all been very happy with the abilities of Jumpcloud.
Minpunten
although it handles some of the tasks that AD does, it does lack some of the depth of control that AD provides. We have created work-arounds that have address 80-90% of the shortcommings
- Sector: Entertainment
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
JumpCloud as windows MDM
Beoordeeld op 2/11/2021
Pluspunten
We are a remote start up so having a cloud AD infrastructure doesn't make sense for us. JumpCloud provides a majority of the features of AD (GPO, Password management, iDP, etc) and is easy to use. I have an IT Intern that became proficient in JumpCloud within a month.
Minpunten
JumpCloud customer service could be better at responding. Our CS Manager is great, but for general support there is a lack of in dept information. There was an outage with JumpCloud and it was causing our users to be locked out of their PC's. Okta was on a zoom call with us within an hour to see if it was on their end, I had to open two JumpCloud tickets. It also took multiple days to get a RCA from JumpCloud.
- Sector: Vrije tijd, reizen en toerisme
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy deployment
Beoordeeld op 14/2/2023
I highly recommend purchasing JumpCloud. This software will provide all the tools they need to...
I highly recommend purchasing JumpCloud. This software will provide all the tools they need to manage their users and devices in one place.
Pluspunten
JumpCloud is very easy to install on devices and can be installed on Windows, Linux and MacOs. The UI of the software is simple and easy to use as well.
Minpunten
Without proper training, it could be dangerous to make changes in the settings and configurations.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Cloud Directory Done Right!
Beoordeeld op 9/2/2022
Pluspunten
JumpCloud offers a versatile interface, responsive support, and they embrace automation. I have used the policies feature to help manage Windows and MacOS. I deploy scripts using JumpCloud extensively, and they offer their own for different actions via GitHub. Various multi-factor authentication methods are supported, which I have used to further secure user VPN connections.
Minpunten
Managing scripts via the "Commands" window could use some fine-tuning. It can prove difficult to manage many at once or make bulk edits, for example.
- Sector: Architectuur en planning
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Microsoft AD Replacement in a Covid Environment
Beoordeeld op 2/11/2021
JumpCloud allowed us to transform our outdated Microsoft AD platform into one that was exceptionally...
JumpCloud allowed us to transform our outdated Microsoft AD platform into one that was exceptionally functional in our highly distributed, covid-disrupted. It also allowed us to manage and keep track of all our workstations and users, manage them in ways we never before could.
Pluspunten
Setup, distribution, administration and management have all be exceptionally straight-forward. For us, it was the right product at the right time at a reasonable cost.
Minpunten
Other than some initial ADMU issues that have since been corrected, we've found no major issues with JumpCloud.
- Sector: Voedselproductie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great option as cloud directory as service
Beoordeeld op 4/9/2019
Works just fine as a cloud-based domain service, ideal for spread organizations.
Works just fine as a cloud-based domain service, ideal for spread organizations.
Pluspunten
Easy to use and deploy for different OS options
Minpunten
Cost can become considerable for large number of users