EngageBay CRM

4,7 (885)
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Geïntegreerde verkoop- en marketingsoftware voor groeiende teams

Totaalscore

4,7 /5
(885)
Prijs-kwaliteitverhouding
4,7/5
Functies
4,6/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,8/5

97%
heeft deze app aanbevolen
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885 reviews

Gideon
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Makkelijk in gebruik

Beoordeeld op 13/6/2022

Zeker een aanrader voor bedrijven om zelf aan de slag te gaan.

Zeker een aanrader voor bedrijven om zelf aan de slag te gaan.

Pluspunten

Een betaalbaar alternatief waar alle functies die je nodig hebt als marketeer inzitten. De hulp is uitstekend, als je vragen hebt dan krijg je binnen een minuut antwoord.

Minpunten

Ik zou de landingspagina maker wat stakker willen zien. Nu kan nog wel eens dingen verschuiven omdat er geen magneet functie in zit waarmee het design in stand blijft.

Kevin
Kevin
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

A dizzying array of tools in a nice, integrated package

Beoordeeld op 1/6/2024

Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Pluspunten

The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.

Minpunten

It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.

Overwogen alternatieven

HubSpot Marketing Hub en Zoho One

Redenen om voor EngageBay CRM te kiezen

I was actually testing both simultaneously having ruled out several others already. This platform is just much easier to get going on with far less customization needed. But the ability to customize is there if I do need it.

Overgestapt van

Zoho One

Redenen om over te stappen op EngageBay CRM

It's a powerful platform with simple payment structure
Steve
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Pleasantly Surprised

Beoordeeld op 17/7/2024

I've used this platform for about 6 months now. Once I got passed the warmup process there have...

I've used this platform for about 6 months now. Once I got passed the warmup process there have been no limits. I highly recommend it.

Pluspunten

I like the platform overall. I went in just expecting an email platform but have gotten so much more out of it. The landing pages and ability to bring in my own coding into their platform has saved lots of time for me. Their customer service is top notch and responsive.

Minpunten

It's not the BEST platform out there. And it's priced that way. No knock against it at all. The best platforms out there cost a fortune. This is the best bang for your buck you'll get anywhere bar none. If money is no object go someplace else. Pound for pound eEngagebay is the real deal.

Overwogen alternatieven

Moosend en Klaviyo

Redenen om voor EngageBay CRM te kiezen

Both Brevo and Constant Contact had poor customer service. Their product was too limited and when you really wanted to use features in the product they had a new bundle for you to purchase. They were honest and their sales tactics were offensive.

Overgestapt van

Constant Contact en Brevo

Redenen om over te stappen op EngageBay CRM

Mostly price but I could have went either way as I do like Moosend and Klaviyo and have used them in other capacities in the past.
Jerker
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

DON'T BUY THIS SYSTEM!

Beoordeeld op 31/10/2024

As an example, the system is totally useless, I have spent two weeks trying to get by all the non...

As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. I can't even filter on the objects attached to a contact.
The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot.

Pluspunten

Nothing

Minpunten

Everything

Antwoord van EngageBay

Hi Jerker,

I'm sorry to hear about your experience. Until the account is warmed up, we have a limit on how many emails you can send, just to ensure your domain reputation does not get impacted. Also, may I know what the issue was with the sync and who you paid the money to? We do not see any additional payments other than the subscription cost.

Yashwanth
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

EngageBay - The only CRM you need

Beoordeeld op 9/12/2024

It is a quite good and satisfying CRM out of all the platforms out there!

It is a quite good and satisfying CRM out of all the platforms out there!

Pluspunten

It is really easy to use CRM! Would recommend this to any user.

Minpunten

I didn't like the UI of the platform initially, but it proved to be very efficient

Overwogen alternatieven

HubSpot Marketing Hub

Redenen om voor EngageBay CRM te kiezen

Due to the pricing of the other products vs ease and usability of engagebay

Overgestapt van

Salesforce Sales Cloud

Redenen om over te stappen op EngageBay CRM

Pricing, ease of usage, adaptability and the functionality
Michael
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The best CRM I've ever used

Beoordeeld op 2/8/2024

I have been able to do everything i need plus more in engagebay and the guys on the helps desk are...

I have been able to do everything i need plus more in engagebay and the guys on the helps desk are awesome

Pluspunten

I like pretty much everything about engagebay

Minpunten

i cannot put my similar automations into folders.
i cannot search automations in the search bar
Automations do not allow date finder however there is a work around for this so its not too much of a problem

Overwogen alternatieven

HubSpot CRM en Zendesk Suite

Redenen om voor EngageBay CRM te kiezen

after about a year or 2 of being a customer i started constantly having trouble and the customer service was rude and unhelpful.

Overgestapt van

Agile CRM

Redenen om over te stappen op EngageBay CRM

it seemed to do everything i needed and more and was so much cheaper
Jason
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

This Is A Great Initial CRM For Start-Ups and Growth Phase Businesses

Beoordeeld op 12/7/2024

I have a lot of experience with Hubspot and Sales Force. I really liked the functionality of...

I have a lot of experience with Hubspot and Sales Force. I really liked the functionality of Hubspot, however the pricing for that was way to high for the current company that I work for. Engagebay delivers most of the same features, though some of the workflow is different. There is also a learning curve with any new CRM.

Pluspunten

Engagebay does a great job with contact management, emails, and call lists at an very affordable price. It does what other of the big name CRMS do, at a fraction of the price

Minpunten

There are some things I would like to streamline with this CRM such as putting in a contact note without having to go all the way into a contact under a note. It would be nice to be able to be able to edit a note or task from the contact list screen, rather than having to go all the way into a contact.

Overwogen alternatieven

HubSpot CRM

Redenen om over te stappen op EngageBay CRM

Pricing, Great Response by your sales team. This gave us the features that we were looking for, while fitting our budget. We will be making some changes within the next year to our plan and seats as there will be a need to adjust and integrate more features
Yohannes
Totaalscore
  • Sector: Professionele training en coaching
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Affordable All-in-One CRM with Some Integration Limitations

Beoordeeld op 16/10/2024

My overall experience with EngageBay CRM has been positive. It offers a solid, cost-effective...

My overall experience with EngageBay CRM has been positive. It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and customer support all in one platform. While the lack of integration with third-party software has been a challenge for us, the platform’s functionality and price point still make it a valuable option for businesses that don’t require extensive integrations.

Pluspunten

What I liked most about EngageBay CRM is its competitive pricing, which is great for small businesses. The user interface is intuitive and easy to navigate, making it simple to manage tasks. I also appreciate that it’s an all-in-one solution, offering tools for marketing, sales, and customer support in a single platform.

Minpunten

What I liked least about EngageBay CRM is that it doesn’t integrate with many third-party software applications, which is critical for our business needs. Aside from that, it has been a good experience overall.

Overwogen alternatieven

Zoho CRM, Salesforce Sales Cloud en HubSpot CRM

Redenen om over te stappen op EngageBay CRM

I chose EngageBay CRM because it offered an affordable all-in-one solution that seemed perfect for a small business like ours. The pricing was very competitive compared to other CRMs, and the user interface was intuitive and easy to navigate. It seemed like a great fit initially, offering the essential tools we needed for marketing, sales, and customer support in one platform.
Chris
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great value for the cost!

Beoordeeld op 18/11/2024

They have all the important features to manage a campaign and thought their support was timely and...

They have all the important features to manage a campaign and thought their support was timely and helpful.

Pluspunten

In our case we needed to communicate with a large email list and found engagebay an affordable way to do that. They have a good set of features to manage campaigns and receive feedback on email sent and opened.

Minpunten

There are some features that high end services offered but at their price point I felt like we received excellent value.

Overwogen alternatieven

Mailchimp

Redenen om over te stappen op EngageBay CRM

Engagebay has a fair price for a good set of features.
rahim
Totaalscore
  • Sector: Magazijnen/opslag
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

a good CRM and not expensive

Beoordeeld op 5/12/2024

Pluspunten

all option that offer, like the book appointment, all api, the simplicity of use...

Minpunten

It's only in english, the sav only in english

Overwogen alternatieven

Zoho CRM en monday.com

Redenen om over te stappen op EngageBay CRM

It's a good functionel CRM and it's not expansive
Geverifieerde reviewer
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Solid all-in-one platform

Beoordeeld op 2/10/2024

Pluspunten

They have a pretty generous free plan to try things out and a very wide product-range so that you can do everything from EngageBay.

Minpunten

The layout/navigation in the platform doesn't feel super natural to me.

Overwogen alternatieven

Outreach, Brevo en Close

Redenen om over te stappen op EngageBay CRM

Better range of products and more generous free plan to try things out.
satyam
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

EngageBay: A Must-Have for Growing Businesses

Beoordeeld op 7/10/2024

If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay...

If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay is the way to go! It’s helped us grow efficiently without breaking the bank.

Pluspunten

I've had the pleasure of using EngageBay for our business, and I can't recommend it enough! Here's what stands out:

Comprehensive CRM: Keeping track of leads and customers has never been easier. The CRM is intuitive, with customizable pipelines and contact management features.

Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted campaigns.

Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling. It’s like having an extra team member on board! 🙌

Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus!

Minpunten

Landing page buildings could be better to have better experience

Amir
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Fast ROI with EngageBay

Beoordeeld op 3/3/2024

The overall experience has been very satisfactory. The initial demo and onboarding was highly...

The overall experience has been very satisfactory. The initial demo and onboarding was highly informative and showed how EngageBay would serve our purpose for a very reasonable cost. The several times I have needed tech support I was able to jump on a chat, explain what I needed help with, and quickly get a resolution to the issue.

Pluspunten

EngageBay is an extremely easy platform to implement. While there have been a few times we have had their support team help us, for the most part it is highly intuitive.

One of the key features we needed was the ability to create email sequences. Having used other CRM platforms, I was pleased with the bulk upload feature. With other platforms, I found I was able to only upload 50 at a time which was time consuming. With EngageBay I was able to upload 500 contacts all at once. With other platforms I have been limited to sending 500 emails per day. After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day.

Minpunten

Setting up the email sequences was a bit tricky in places. The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that only a few dozen emails had been sent. After contacting tech support, I was able to avoid having this happen again and was able to get all contacts uploaded.

Overwogen alternatieven

HubSpot CRM

Redenen om over te stappen op EngageBay CRM

The deciding factors was not only cost, but the fact that EngageBay gave us features that HubSpot only provides in their premium package, which would have been overkill for us at this time.
Michelle
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Our business has benefitted from using EngageBay

Beoordeeld op 17/6/2024

My overall experience with EngageBay is great! I've never had a problem using the software and any...

My overall experience with EngageBay is great! I've never had a problem using the software and any time I have a question, the support has been quick and helpful.

Pluspunten

The best thing about this CRM is the ease of use. I found it easy to learn and continue using.

Minpunten

There are some options that could be expanded on such as building web pages, I would benefit from having more options in the design process of the web pages.

David
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

EngageBay - Just What I Was Looking For

Beoordeeld op 8/8/2024

Overall I am very pleased with EngageBay. It is the best solution I found for addressing my CRM...

Overall I am very pleased with EngageBay. It is the best solution I found for addressing my CRM and marketing campaing needs.

Pluspunten

1. The functionality and flexibility to develop and manage comprehensive marketing campaign management .
2. The ability to create multiple landing pages to support a variety of lead magnets.
3. Very responsive support

Minpunten

There really is very little not to like abount EngageBay. There is a learning curve which is not difficult but easy to miss some details early on in the set up and development.

Overwogen alternatieven

Kit

Redenen om voor EngageBay CRM te kiezen

Ease of use, better integration of functionality, and more complete.

Redenen om over te stappen op EngageBay CRM

More flexibility and functionality. EngageBay is a better fit for my needs.
Gerald
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Value, Efficiency and Productivity

Beoordeeld op 10/10/2023

The lead capture and email marketing was sole reason we joined engagebay and couldn’t be happier....

The lead capture and email marketing was sole reason we joined engagebay and couldn’t be happier. Wasn’t expecting all the other features to be part of this software, almost overwhelming but reassuring to know we can start putting most of our work, efficiently into one place

Pluspunten

Right now we're using it for contact management and e-mail marketing primarily. We had a CRM in Zoho and will be migrating most likely soon. Pros: Extensive features at an incredible value and easy to use. Customer support response is amazing and communication is stellar. Feel like I havent even cracked the surface of what engagebay can do!

Minpunten

Time. As great as engagebay is, it’s hard to manage the migration project to CRM. It’s almost as if there’s too much available and migrating doesn’t feel intuitive.

Overwogen alternatieven

Pipedrive en Salesforce Sales Cloud

Redenen om voor EngageBay CRM te kiezen

Zoho is expensive, not intuitive and customer support is not so great

Overgestapt van

Zoho CRM

Redenen om over te stappen op EngageBay CRM

Price, value, communication
Mike
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best alternative tool for Marketing/CRM

Beoordeeld op 6/7/2024

I am positive for this app and making it a great alternative for tools like hubspot and all

I am positive for this app and making it a great alternative for tools like hubspot and all

Pluspunten

Its been 2nd month we are using it and already have positive feedback for this app.

Streamlines and automates repetitive tasks are commendable, saving time and effort. Integration with apps is fantastic.

The CRM system addresses all our needs, backed by excellent support from the Engagebay Team.

The platform offers excellent automation for emails, landing pages, and forms, making it a great alternative.

Minpunten

I find there is a room for Improvement on GUI.
Template and Library is not vast, i guess engagebay can work more on that.

Overwogen alternatieven

HubSpot CRM

Redenen om voor EngageBay CRM te kiezen

The Contact management system is not good

Overgestapt van

Mautic

Redenen om over te stappen op EngageBay CRM

Affordable compare to other tools like HubSpot
Nancy
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

My experience with EngageBay (so far)

Beoordeeld op 14/8/2024

Pleasant so far. I haven't used my HubSpot account for a long time so it is unlikely to be...

Pleasant so far. I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider.

Pluspunten

Easy to import contacts. Dashboard is clear. I like the a la carte option of additional services.

Minpunten

I appreciate follow up for assistance, but this was a bit of overkill. I had to clear time to transfer in my contacts and look at the product in more detail, but received 4 calls prior to having that time, creating some pressure.

Aswathy
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Cost Effective Marketing Solutions

Beoordeeld op 5/7/2024

The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.

The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.

Pluspunten

Marketing multichannel with CRM integrated solution in very effective price.

Minpunten

The lack of downloading the report options. No in deep analytics for email marketing.

Facundo
Totaalscore
  • Sector: Fabricage van elektrische/elektronische producten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great CRM and MKT Module

Beoordeeld op 5/11/2024

Great so far, I have had a great support when i needed.

Great so far, I have had a great support when i needed.

Pluspunten

Support, easy to use. The similarity with other MKT platforms

Minpunten

No dashboard with recent activity and contacts tracking

Geverifieerde reviewer
Totaalscore
  • Sector: E-learning
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A Game-Changer for Our Business

Beoordeeld op 7/10/2024

This is the best marketing CRM system I have used!

This is the best marketing CRM system I have used!

Pluspunten

EngageBay has completely transformed the way we manage our customer relationships! As a small business, we needed an affordable CRM solution that didn’t compromise on features, and EngageBay has exceeded our expectations on all fronts.

The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently. The ability to have all our marketing, sales, and support tools in one place is a huge time-saver. From email marketing automation to lead scoring, everything works seamlessly. The visual pipeline gives us a clear overview of our sales process, helping us stay organized and focused.

What really stands out is the exceptional customer support. Whenever we’ve had questions, the EngageBay team has been prompt and helpful, ensuring that we’re maximizing the platform’s potential.

Minpunten

There is nothing not to like about EngageBay

Mahesh
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great Value with Room for Small Improvements

Beoordeeld op 14/11/2024

Pluspunten

EngageBay CRM has transformed our customer management! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended!

Minpunten

EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving!

Linda
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best services

Beoordeeld op 5/10/2024

Overall, EngageBay CRM is a solid option for small to medium businesses seeking an affordable,...

Overall, EngageBay CRM is a solid option for small to medium businesses seeking an affordable, user-friendly platform that covers marketing, sales, and customer service in one place.

Pluspunten

EngageBay’s marketing automation is highly useful, offering email campaigns, workflows, lead scoring, and segmentation. These features help businesses nurture leads more effectively and automate repetitive tasks to save time.

Minpunten

EngageBay CRM is generally well-regarded as a comprehensive and cost-effective customer relationship management platform, especially for small to medium-sized businesses. Its standout features include marketing automation, sales pipeline management, email marketing, customer support tools, and contact management, all integrated into a single platform.

Jigs
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Powerful, Affordable CRM for Small Businesses

Beoordeeld op 21/10/2024

Pluspunten

I found EngageBay CRM to be highly intuitive and user-friendly. Its all-in-one platform provides seamless access to essential tools such as email marketing, automation, and sales pipeline management without overwhelming complexity. The pricing is also very competitive, especially for startups and small businesses. Customer support is responsive, and the platform offers good customization options for workflows and dashboards.

Minpunten

While EngageBay offers a broad set of features, some advanced functionalities (like deep reporting and analytics) feel a bit limited compared to more premium CRMs. Additionally, integrations with third-party tools are improving, but it lacks some of the deeper native integrations that larger platforms provide. The mobile app also has room for improvement in terms of speed and usability.

Rémy
Rémy
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The All in One Solution I don't want to miss

Beoordeeld op 18/12/2024

Pluspunten

EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly. It's user-friendly with robust automation features, but reporting could be more advanced. Great value for the price, especially for small teams looking to scale efficiently.

Minpunten

I am a huge fan of it. There are no downsides.