EmailOctopus reviews

EmailOctopus is easy to set up, with plenty of handy support from real people who are clearly invested in the product. Most of the features currently meet the industry standard from what I've seen among other services, and they're still building out a lot of features as well. I'm excited for what's to come.

It's still a little early, but the number one thing needed for our use case is deeper Zapier integration (more triggers, more things to be triggered by).

I moved from MailChimp, because of the price tag. Octopus is way cheaper, but it's still possible to send the same quality emails and that's​ great.

1. A better interface to make your own template/design. Limitations in fonts, sizes, etc

2. List features are limited. No way to create segments or groups based on subscriber data.

3. Regarding reports: A graphic overview of where the clicks are placed.

I love that EO is so easy to set up and use - it took me less than 30 mins to set up my first automation (welcome email to new subs) and prepare my first weekly campaign. The UI was really nice too with the drag and drop builder (for someone like me who has no coding knowledge) and the flexibility to customise the layout even though I'm on a free plan. Also liked how generous EO in the early stages of growth for the user!

Have not run into any cons, but I would enjoy a more flexible builder UI that could help me standardise fonts and colors for the complete mail and be able to revert to it with a single click if any incorrect formatting exists. Also, pressing backspace to delete a word also deletes the space before that word, which isn't required (it slows down typing speed)

Octopus is extremely intuitive. Whatever you're looking for, it's just there where you look first. No useless frills, the UI is stripped down and so tidy.

The email editor could be a little smoother. The font toolbar keeps following the cursor and that's a bit tiring. No major issue, though.

I really like the functionality and ease of deployment.

It felt a little clunky at times and rather difficult to built templates vs other platforms.

I like the ease of use, excellent and very responsive customer service, affordability.

Some of the email functions are not perfect; for instance, I sometimes have trouble setting the right font size for my email campaigns.

We use EmailOctopus for our small agency to send our newsletters and other targeted email campaigns. Their tool is extremely easy to use and is very cost efficient for small agencies that have to watch every penny. Plus the are continually adding new features to the platform which makes the value increase every quarter!

Would like the ability to create sub-accounts. And it's a bummer to pay a foreign transaction fee every month.

From the ease of signing up, uploading my leads, and creating my first campaign I have really enjoyed using this service. Their support staff is very personal and they work one-on-one with me in a prompt and polite manner. They listen to my issues or concerns and take the time to explain the answers to me. It has been a pleasure working with Email Octopus and I plan to continue to do so for many years to come.

When configuring the lead capture form I could not figure out how to set the width of the form fields, or design the form to fit the area on my page for it. I had to instead remove a paragraph on necessary information from the page and design my page around their form.

The interface is easy to use and the email sending is easy to access. Unlike other email platforms I’ve tried, I love that there is a minimum amount of subscribers you must have before you must buy the paid plan. Nothing is complicated about this. It’s a great tool.

I wish there was a mobile app but other than that, nothing is wrong with it.

I'm just starting out with my newsletter and have a lot to learn, but Email Octopus makes it so easy and fast. I love being able to schedule newletters in advance and to segment users for different messaging.

I didn't like that I couldn't automate more than one first-time newsletter, but I think there have been some recent developments that I now need to explore.

I like how quickly I was able to set it up. I also frequently give their API documentation as an example of a perfectly written document. While composing a new campaign, the UI doesn't get in the way and I'm able to just get down to work.

I couldn't figure out a way to "merge" multiple user lists, or send a campaign to users from multiple different lists at once.

EmailOctopus is focused on one thing - helping you send beautiful emails to your subscribers. It's not bloated, it's simple to use, and it's priced very competitively. We switched from Mailchimp a few years ago. We love the ability to use our Amazon SES account to keep costs low for our high volume of weekly email sends. I've also switched client's from Mailchimp to the EmailOctopus Pro plan and it always saves them time and money.

Would be great to have more integrations with other content management systems but they keep improving every day!

What got me into using EmailOctopus was initially the low fee. Compared to similar products/services, EmailOctopus is the cheapest. Since I've incorporated the tool into my business, I have been very happy. The ease of use and the smooth setup with other tools such as Zapier and GravityForms makes this a no-brainer. Additionally, customer service is fast to reply and helpful. I highly recommend EmailOctopus!

Honestly, there are no cons. The UI/UX is smooth and there are how-to guides for everything.

EmailOctopus is a simple platform which does email very well. The practical ease of use is unmatched by competitors in my experience - especially at the price.

In some areas it would be nice to have a few more features such as around media library management and historical reporting of email performance by date range or tags. Also reporting on subscriber engagement in more detail with flexible reporting would be nice along with a few additional capabilities around link tracking. These are all optional though, and what EmailOctopus does it does very well.