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520 reviews

- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
SpamTitan has saved me, saved my company time, and has some of the best support people around.
Beoordeeld op 10/7/2018
Just sorting the crap emails automatically that come in saves my company hours in man hours. It's...
Just sorting the crap emails automatically that come in saves my company hours in man hours. It's also blocked malicious attachments which is awesome because the weakest part of any security is always the people. This helps with that tremendously
Pluspunten
It's as close to "set it and forget it" as you can come in the IT field. Right out of the box support helped me set everything up in less than 20 minutes, no hardware to worry about, nothing like that. Literally all I have to do is check to see if something was blocked incorrectly once in a while, white list it, and done.
I've been using spam titan for almost a year and in that time we have blocked over 200k spam/malicious emails for a 30 person company before they even hit employee mailboxes. I shut off the service for 48 hours just to make sure it easy legit, it was, and I haven't shut it off again since.
Whitelisting and blacklisting domains and specific emails are super easy.
Support Staff are awesome and go into detail when resolving problems if they were to arise or even if you just have a question. They have always been friendly and curteous and super personable and have been some of the best people to work with in all my years doing IT.
Minpunten
The only thing I feel is missing is the ability for cloud users to create their own key word filter. Don't get me wrong, the spam filter itself is amazing, just a bit more precise control on my end to mark specific phrases or words as spam would be nice.
Being able to see the email body of messages that come in as SPF fails would be helpful at times as many company's we deal with have auto invoicing that fails SPF.
Other than that no issues!
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great product
Beoordeeld op 1/2/2021
I have been using spamtitan for more than 10 years now.
I have been using spamtitan for more than 10 years now.
Pluspunten
The software are easy to use and efficient
Minpunten
There is a long time between the updates in the software, this is both good and bad.
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
SpamTitan Experience
Beoordeeld op 5/9/2018
I look forward that the appliance solution can be more stable and features improved. Overall, it is...
I look forward that the appliance solution can be more stable and features improved. Overall, it is a very good solution and definitely value for money. But the solution inconsistent stability and lack of the above features creates disadvantage for the solution.
The support still needs to improve. The experience with the support is not good as the follow up from the support team is rather poor. Would be good to have a performance survey for the support after each incident. So far, there is no follow up and the incident left open.
Pluspunten
Simple and fast to setup
Value for money
Minpunten
Somehow the gateway appliance is still not very stable. Experienced:
- History listing suddenly disappears
- Sometimes the application refreshes and hangs
- when click on the details of the quarantined mailbox, the details appeared only after some time
Improvements:
- Our customers are asking if the subject, delivery status can be permanently displayed. Currently if logoff, it must be checked again to display
- No export function for the global whitelist
- RBL listing - when disabled, all the RBL list is removed and has to be added in again upon enable
- Global whitelist should allow multiple addition before saving. Currently only can add one by one
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Efficient Email Spam Filter
Beoordeeld op 23/3/2020
Blocks everything it needs to from mail, virus's, malware, etc, does its job.
Blocks everything it needs to from mail, virus's, malware, etc, does its job.
Pluspunten
They offer free 30 day trial to test it out. If you have nothing in place currently, you will see that a spam filter is needed. Also say 99.99% rate but found that a bit more spam still sneaks into mailbox but does great job at getting rid of most of it.
Minpunten
There are other hardware pieces and software out there that works better as a spam filter. Barracuda products give way more control and feel the block rate is better as well.
- Sector: Computernetwerken
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
IETS Review
Beoordeeld op 17/11/2020
so far so good, the support people are great at helping out, very knowledgeable
so far so good, the support people are great at helping out, very knowledgeable
Pluspunten
Practical and easy to use, it offers options for the liberal and conservative companies I deal with on a daily basis. This is what I really like about this software.
Minpunten
I would like to see the reporting features work a little more intuitively, it is not really wysiwyg. that i would like to see,
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
No headache spam protection
Beoordeeld op 8/7/2019
Pluspunten
I love how easy to use SpamTitan is (coming from a Barracuda Appliance) and it just works at a very reasonable price per mailbox.
Minpunten
UI could be slicker, but honestly if it works great it doesn't have to look great.
Antwoord van TitanHQ
Lyubomir thank you so much for your kind review - the SpamTitan product team will be delighted. They've been working very hard on the product over the last few years.
thanks and continued success,
Dryden
Dryden Geary,
TitanHQ
- Sector: Verzekeringen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Satisfied Client
Beoordeeld op 6/12/2019
This has been a better tool for us compared to our previous provider
This has been a better tool for us compared to our previous provider
Pluspunten
I like the accuracy of blocking/allowing emails. Much less spam gets through from previous software
Minpunten
I wish the cloud version we had allowed individual users to manage their accounts line
- Sector: Administratie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Works well
Beoordeeld op 29/7/2019
We have fewer sales emails and most of the spam is filtered properly.
We have fewer sales emails and most of the spam is filtered properly.
Pluspunten
Using the software is simple and easy . The setting are straight forward and the features are decent. The customer service is outstanding.
Minpunten
Customizing features is easy because there are very few customizations, setup is a bit confusing, and sometime it blocks emails from contacts.

- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Setup was very straight forward
Beoordeeld op 13/7/2018
Once we got through the growing pains we don't have to field many helpdesk tickets from users...
Once we got through the growing pains we don't have to field many helpdesk tickets from users getting use to this software coming from our previous spam filter. The other big benefit is that our previous spam filter service provider was about to double our yearly rate so your software ended up having a better spam detection rate and was also less expensive.
Pluspunten
Easy to setup and maintain. The detection rate is fabulous. When we initially setup the software we were getting tons of false-positives but this subsided after several weeks of use after which time I assume the system started to pickup on the types of emails that we consider legit.
Minpunten
It would be better to have a more well rounded user portal. For those users with many false-positives in an email notice it would be good to have a way to release the emails without opening a web browser tab for each and every email to be released or at least bring the user to the portal login page so they can easily manage many releases if this is not possible through the email client. Not a big deal but it is a little annoying personally for me.
I believe in the beginning I was told that there was no user portal to then later find out that there was one. Not sure where the disconnect was but this feature ended up being quite crucial for the owner of the company I work for as he was used to working in the portal of our previous product (Barracuda).
The other problem that was noticed earlier on is that the daily summary emails would have these crazy ambiguous email addresses in them in the "From" field which I was told couldn't be modified. The owner of the company was very confused by this as the Barracuda would show us both the technical from address as well as what would normally appear in the mail client and would have more meaning to the end user and give them a better idea if the email was spam or not. I suggested at the time to the tech\sales person I was speaking with that this should be changed to at least show both "from" email address' so the end user is armed with more information to make an informed decision about the email being spam or not.

- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
EGroupware Cloud services use SpamTian
Beoordeeld op 27/6/2023
Nice solution, does what it is supposed for, Support is good and good contact to TitanHD people.
Nice solution, does what it is supposed for, Support is good and good contact to TitanHD people.
Pluspunten
User can Blacklist/Whitelist from EGroupware directly or mark mails as Spam. The archive of the last X days gives the opportunity to resent mails customer by chance deleted and don't use an separat archiving solution.
Minpunten
I'm missed to select internal flow easily (mails from users within the same domain). Its easy to select inbound & outbound, but we had situations where we needed to release a bunch of internal mails and that is more effort to select.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Email security
Beoordeeld op 27/11/2019
Strong product with a nice future packages. Good Quality of Service and Support. It was a good...
Strong product with a nice future packages. Good Quality of Service and Support. It was a good decision to replace our Barracuda Email Security Gateway with SpamTitan.
Pluspunten
Our business requirements on features and graphical interface performance including the price made for us the decision.
Minpunten
Some basic Features necessary for Enterprise environment is not given out of the box.
- Sector: Vastgoed
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Spam Titan Rocks
Beoordeeld op 14/11/2022
Pluspunten
The deployment went very smooth and customized to our environment very well. Every obstacle we had was dealt with and overcome. The product is way better than other competitors with appliances. We can ramp up a vm and transfer the config in minutes if there is an issue.
Minpunten
It takes a few minutes to get used to the interface and it is hard to find the email log at first.
- Sector: Automotive
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Say byebye to spam!
Beoordeeld op 2/8/2018
With over 500 mailboxes, spam had become a major problem for users. Not only was it an exposure...
With over 500 mailboxes, spam had become a major problem for users. Not only was it an exposure point for phishing scams, but viruses as well. Along with just wasting resources on my email server and clients computers. Spamtitan has put a stop to most, if not all of the spam related issues my organization had. It is worth every penny.
Pluspunten
It has greatly reduced the amount of spam getting to my users. I hesitate to put a % to it for fear of being low, but I say 90% of the spam that use to get through is captured now. Not only that, but I can easily blacklist or whitelist specific addresses or domains. Something that was a painful process on my previous spamfilter platform. You can also pull metrics and reports to show how much mail has been processed and how much has been caught.
Minpunten
The setup process can take some time, but their support staff are very helpful and will get you through it. It is worth the setup pains for the filtering it provides though.
Antwoord van TitanHQ
Thank you kindly for your review.
I'm delighted you found SpamTitan support staff helpful, I'll pass on the message.
When you have time don't forget to look at our web security layer, WebTitan, and our email archiving solution, ArcTitan.
Thanks again for taking the time to give us a good review. It's hugely appreciated
Kind regards,
Dryden
Dryden Geary,
Marketing Director,
TitanHQ

- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great Product and Easy to Use
Beoordeeld op 7/9/2018
SpamTitan has done an excellent job of clearing out the loads of spam we were getting prior to...
SpamTitan has done an excellent job of clearing out the loads of spam we were getting prior to putting the product in place.
Pluspunten
After going through a fairly simple setup, SpamTitan just works. It does a great job of stopping most spam and has a small number of false positives. It is also pretty easy to set up notifications on any blocked emails to ensure that proper capture is occurring. One side feature that I really like is using the web interface to see what emails have been allowed through. Using that information, when a client calls and tells us they sent an email that we didn't get, I can immediately look on SpamTitan to see if the email reached our servers at all. This allows me to very quickly determine if an email that never reached us was blocked on by our servers or prior to reaching us at all.
Minpunten
If you change a filter in the web interface to return too many records, the site will sometimes hang.
I have sent in questions for support once or twice, and I do get a reply very quickly that the staff will address my question, but I often never get a response after that.
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great software for a low cost
Beoordeeld op 10/11/2020
Pluspunten
In our company we have been using Spamtitan for more than 6 years to deliver mail service to our clients. The default configuration can be somewhat permissive, but is extremely flexible so it can be easily optimized.
On the other hand, it allows you to send a summary of spam to end users, who can review filtered emails daily without directly exposing them to malware or viruses
Minpunten
The cloud version of the service works well but has several configuration limitations that must be maintained by default, so I highly recommend the on-premise version
- Sector: Farmaceutica
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
SpamTitan is my go to for Spam Blockiing
Beoordeeld op 12/7/2021
My overall is experience with ST is great. The value for the money is amazing and it just works! ...
My overall is experience with ST is great. The value for the money is amazing and it just works! The sales and support teams are great!
Pluspunten
I've had the opportunity to trial many different spam blocking services and I always go back to SpamTitan. Their locally hosted virtual appliance or their cloud service are both amazing and block spam effectively. I really like the ability to send quarantine reports on demand and manage your settings in the user portal.
Minpunten
I would like the ability for some more reports.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
SpamTitan Cloud Review (after 2 years use)
Beoordeeld op 7/9/2018
My company has used the SpamTitan Cloud solution for approximately 2 years without experiencing...
My company has used the SpamTitan Cloud solution for approximately 2 years without experiencing noticeable technical issues or downtime. I occasionally need to add a white list entry or release emails that are not SPAM. The end users get a daily email to allow them to identify emails caught in their SPAM filter and decide how the application should handle them. The licensing count is not tied to a specific domain which is attractive if you support multiple domains or are an MSP.
Pluspunten
- The application is stable and requires little maintenance.
- Support is responsive and knowledgeable
- Cost is a good value and pricing structure allows for use with multiple domains to maximize licensing.
- New email addresses are automatically learned to ease administration and automate licensing needs.
- Good reporting
- User self maintenance works well.
Minpunten
- Not really an issue for me, but there is no mobile admin client.
- Web interface seems dated, which is not a concern of mine, but it could turn off some admins.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Well designed product at an affordable price.
Beoordeeld op 29/6/2021
Customer support before and after have been exceptional
Customer support before and after have been exceptional
Pluspunten
Spam filtering and reporting work as they should. Customer support is great.
Minpunten
Encryption and Archiving could be easier to deploy and manage.
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent product and support
Beoordeeld op 8/5/2021
Pluspunten
We is SpamTitan (virtual appliance) because it have proven itself to be a very complete, robust and stable Email security platform. It performs very well, the monitoring and logging features are very good giving us the ability to track alle email traffic in case of any customer questions according to email messages. In case of any questions we aren’t able to answer with our support team, the Titan HQ support team is very Active. Most cases are picked up within 30 minutes and solved within the hour. So overall we rate this product but also this company as: EXCELLENT.
Minpunten
Because of the many options and features SpamTitan offers, it sometimes is quite a search between the main features and their options within.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent for our needs
Beoordeeld op 29/6/2023
Pluspunten
- Spam protection that is adjustable- The quarantine allows you review every email flagged as spam- Email archiving is convenient
Minpunten
It takes some time and testing to adjust the spam score so that false positives are reduced while spam is actually caught. This really isn't a negative against SpamTitan - other similar products require the same.
- Sector: Consumentengoederen
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Great product, complete lack of support or communication from the company
Beoordeeld op 7/9/2018
We were getting 90% spam to our mailboxes before, now its closer to 10%.
We were getting 90% spam to our mailboxes before, now its closer to 10%.
Pluspunten
The software is easy to setup, pretty easy to use and navigate. It stopped most of our spam issue (using the SpamTitan Gateway), got rid of quite a bit of sent in viruses (rest caught from Exchange or local clients).
Minpunten
Reboots and updates sometimes caused the file system to get "corrupted", requiring some cmd line level programs to get it healthy again. Also had issue with how licenses were counted as we only have 35-40 employees but they have multiple email addresses (first.last, fnlast, etc) and it shows up as 150+ people, really wish it was mailbox linked and not address linked. Our biggest issue is not with the software, but with the company. They have stopped answering emails, stopped answering the phones. We have been trying for a month and a half to get support and its radio silence. We still have 18+ months left on our 3 year contract and are already looking for a new product with actual support.
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Hands down best choice for on premise filtering
Beoordeeld op 10/12/2021
Pluspunten
We were looking no for an on premise solution. This was by far the best we found.
Minpunten
Sales can take a while to get back to us for renewals
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Say Goodbye to Spam with SpamTitan
Beoordeeld op 1/11/2018
Pluspunten
In this day and age, acquiring an anti-spam software is an absolute necessity and not a luxury. I hate having to keep filtering my email and blocking the scammers out there. It can take a lot of time doing that and it’s better to have a software that can help you with that. I found SpamTitan to be ultimate choice and in dealing with this matters. It’s very straightforward and all it does is eliminates spam, protects you from viruses and fraudulent emails. I can spend more time working on my other tasks instead of filtering the spam. SpamTitan is a great investment.
Minpunten
I don’t have any problems with this software. It has made my workload so much easier and I don’t have to worry on any threats. I’m thankful for this software.

- Sector: Telecommunicatie
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
SpamTitan to shield my email from spam intrusion
Beoordeeld op 5/6/2021
Pluspunten
This product has a lot of customizing options, which I like. For all of our customers, we have absolute control over the spam filtering system. The environment is steady, which is critical to our clients and us. When we were setting up our environment, the support personnel was accommodating. They responded quickly to emails and reached out to help us when we needed it. The spam detection system is excellent, far superior to other products we've used.
Minpunten
Learning the environment and configuring it to my needs can take some time. That's is to be expected in a situation like this, especially when we are dealing with very advanced tools or features that SpamTitan has provided.
- Sector: Computernetwerken
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
One of the best anti-spam appliances available
Beoordeeld op 4/12/2018
Pluspunten
A very good anti-spam filter with a lot of options. Suitable for any mailserver (I use it with a linux-based mailserver, but you can use it with Exchange as well). From time to time upgrades are available. These updates are running smoothly, I never had problems with it. We use spamtitan for 5 years now, we had only one actual problem during this period. That problem was solved quickly by the spamtitan helpdesk.
Minpunten
As from version 7, they've replace Kaspersky anti-virus gateway by Bitdefender. In my opinion, Kaspersky had a higher virus detection and worked better. There is also an extra free anti-virus gateway "Clamav", but that one I had to disable because of some troubles.