BILL Spend & Expense (Formerly Divvy) reviews

We loved how easy it was to roll out to our employees. Each card came with instructions. Very little had to be done to get the ball rolling.

We love how visible the spend in our company is. We have a much better understanding on how much we spend per expense. A lot better than the manual method we were using.

The cards work! We've tried other services that had declined transactions on a regular basis. These cards have had no issues.

We've had very little in the way of complaints. Currently the Divvy cards have a spend limit of $100 when purchasing fuel. From my understanding this is a VISA issue and out of their control. I would also say that there are better platforms for larger businesses. Our company has around 50 employees and Divvy ended up being perfect for us.

If you're a small business with big monthly expenses, and petty cash headaches, Divvy is a no-brainer. Each of our field techs have a card we can control from the office, or divvy out funds as needed.

As a small family business, this cut down on half our office work (and my mother no longer goes through receipts in the office; she can just retire)

Divvy integrates with Quickbooks well, but here's the thing... we didn't even integrate it.
Its simpler for us to keep it totally independent from other accounting software, because working in Divvy's web app is a joy. The UI is simple and great.

All of our company payables and receipts management stays on Divvy, and our bank account shows one payment per week for Payables. That's it. The purchase info can't be messed up with bad OCR, because the info comes from the Bank account.

Nothing. So far it's perfect for us. We haven't been able to mess anything up yet.

Integrated credit card management and the ability to have virtual credit cards.

Being able to email/forward an email receipt is very handy, however it doesn't always work. Sometimes I do receive back to back messages, one saying it was rejected followed by one that says it was accepted.

It is very easy to use and very ease to teach users how to use. It allows us to customize expense fields, budgets and reports so as an accounting team we get what we need, but it is simple enough for any user to use.

The only complaint I have at this point is that we cannot set limits for receipts. I'd like to be able to say "all transactions over $20 require a receipt," but that is not available yet.

I love how easy it is to use Divvy. It has significantly reduced the time to close the books at month end. We used to have to wait at least a week just to reconcile credit card transactions, but with Divvy, it only takes one to two days. The team at Divvy has been extremely receptive to our feedback and providing the best customer experience possible.

The software is constantly evolving as we and other gives feedback (this is a good thing), but there doesn’t seem to be one clear cut path of best practices with Divvy.

1) Dashboard for all transactions - allows us to work on what needs completed and then publish to QBO.
2) Automatic notifications - allows us to request receipts and categorization from cardholders in seconds.
3) Virtual cards - allows us to automate transaction entry, manage overspend with our vendors, and minimize and mitigate fraud with our expenses. If a card gets compromised we turn off that one virtual card and then create a new one within seconds.

There aren't many features built yet for Accounting Firms to manage their list of clients.
There isn't good features like Ramp & Brex to text the categorization details, notes, and receipts on the transactions.

Divvy is an incredibly useful platform that makes managing your company spend an absolute breeze. It is so easy to use too! Everyone in our company uses Divvy, and it requires very minimal training. You have tons of capabilities as an administrator to put controls in place and to monitor all of your company's spending habits at a glance. The reporting and filter options are fantastic! Don't know where we'd be without Divvy!

There truly is not that much to dislike about Divvy; however, if I did have to say one thing, it would be that I've encountered (a handful of times) moments where the mobile app or browser app has been unresponsive or hasn't been performing as you would expect it to. Divvy is constantly working on its apps, though, so this never stays around for long.

Divvy is easy to use for users and admins alike. The setup is very easy to do, and my organization was able to hit the ground running from the day we had cards in hand.

The only con is that it doesn't integrate with QuickBooks Desktop. There is a workaround that is very helpful. I am just waiting for the day when I can use it with Desktop.

ease of use, ability to assign funds fast and instantly (on the road even on my app). 100% card integration

approval workflows aren't greatno ability to send push notifications for "needs approval" why on earth is that not fixed?automated push notification on phone should be every 48 - 72 hours. (concur does this).once a week emails are spotty (dont actually send) and most of my managers have no idea they have something to approve. 1st round with production implementation specialist was lazy, non-responsive, "Goal of 24 hour response time" was a pathetic goal and was more like 2-3-4 days. by that time the context of the email was misunderstood and issues had to be repeated, repeated, repeated, new customer manager seems a lot better and Salesman Michael Gleason was always great.

Can lock down most cards and control what they purchase

Export to Quickbooks doesn't always export correctly and guys in field have to activate things when it would be nice if the office could do it.

They have some of the best and friendliest customer service I have ever experienced. We have had to live chat several times and they always impress me with their professional and personal approach to business. They have yet to not answer fully a question I have had. Their service makes keeping up with our trips so easy we wish we could go again lol!!! Ever since using them we haven't had to track down a single receipt or itemize any of our expenses it does it for us. Best software I've had the pleasure of using in quite awhile.

I have had no issues with them. Great customer service!!

We love that we can assign budgets. It has really helped us to track expenses per job. The receipt feature is probably our most favorite part of Divvy. Having the ability to simply take a picture of your receipt and have it uploaded on the spot has greatly cut down missing and unreadable receipts. This is a major plus for a construction company.

Sometimes the upload feature won't work. However they have recently upgraded this feature to allow admins to upload receipt pictures for other user. So when the upload won't work for my guys in the field they simply send the picture to me and I can enter it.

Virtual credit cards. You can create a subscription or a burner on the win so that software companies or trial runs of a software or service can't overcharge you. It's also convenient if one of your accounts get hacked so you'll have to change the credit card number in all of your other accounts just the one that was compromised.

The budgets at first are a little difficult to figure out how to use. There's a bit of a learning curve but the rep walks you through everything on a video call and the customer support is amazing and are always there to help

Easy to use, no cost and we earn rewards, integration with Sage Intacct

There are bugs from time to time that just seem to go away