WhenToWork reviews

Totaalscore
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117 reviews

- Sector: Vrije tijd, reizen en toerisme
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
whentowork works
Beoordeeld op 8/2/2021
overall easy to use and integrated with the team very well -
overall easy to use and integrated with the team very well -
Pluspunten
its just so easy to use once everyones set up! really liked the text function and allowing people to be notified of available shifts!
Minpunten
its a bit time consuming to set up initially but this could be said about all Rota software
- Sector: Horeca
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best scheduling software out there!
Beoordeeld op 4/12/2018
I have used When to Work for about 6 years. It started just online, but now that there is an app,...
I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!
Pluspunten
This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!
Minpunten
There really isn't anything that I don't like about When to Work. I think it's great!
- Sector: Beveiliging en opsporing
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Simple, Basic - Has never changed with the ages
Beoordeeld op 14/12/2020
Simple, low quality we long outgrew this
Simple, low quality we long outgrew this
Pluspunten
Simple - Effective scheduling software - Nothing more
Minpunten
Has never evolved with the ages, there is so many ways this can increase/improve
App doesnt do enough
Website does everything
No automatic book on/off
No automatic alerts when someone isnt on shift
No automation at all

- Sector: Geestelijke gezondheidszorg
- Bedrijfsgrootte: 11-50 werknemers
- Anders 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy to use, but needs a makeover
Beoordeeld op 21/8/2018
Pluspunten
This software makes scheduling employees very simple. I also like how you can see everyone's schedule in addition to yours.
Minpunten
The formatting feels outdated. The site works well, but it needs to improve on its look.
- Sector: Entertainment
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Never not know you are working again!
Beoordeeld op 11/3/2019
Pluspunten
I have been using WhenToWork as a lifeguard for my local recreation center. It always alerts me by email my schedule for the coming week with the dates and times. It also has a feature with names, numbers and emails of your co-workers to get in contact with them.
Minpunten
I don't like how the supervisor has to approve of shifts you pick up for other co-workers before you can actually start their shift.

- Sector: Hoger onderwijs
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Anders 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 5.0 /10
It's an Ugly Scheduling Tool that works rather well
Beoordeeld op 4/2/2019
Pluspunten
It works really well! Though I did not purchase this product, it was used at my old job, so I was an "employee" in the system (as opposed to an admin). It let me email who I needed to email, trade shifts, and i rarely had any errors.
Minpunten
It looks like it barely survived the dot com boom. It's 2019, so I expect sites to be mobile friendly, easy to use, and quick. Though their iOS app was...acceptable...their online experience was just not that great. It did the job, but the software does not make it enjoyable.
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 6.0 /10
WhenToWork - Sales
Beoordeeld op 21/5/2019
Overall, I did like using whentowork, it was a much better application than a lot of the other...
Overall, I did like using whentowork, it was a much better application than a lot of the other scheduling apps out there!
Pluspunten
I liked this software because it was easy to request time off and to see your full schedule with a click of a button. It was great being able to see who else was working with you that day and even switch shifts if need be.
Minpunten
The mobile browser version is not as user friendly as it could be. The fonts could be bigger in order to see and read everything easier.

- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 201-500 werknemers
- Anders 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 3.0 /10
Terrible for employees to use
Beoordeeld op 15/4/2019
Pluspunten
As an employee I did not have anything good to say about this software besides ability to link to other calendars.
Minpunten
Adding your availability or time off was extremely difficult. Had to click the save button before moving on to another day, which was not intuitive at all. This created scheduling problems for me.

- Sector: Horeca
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy to use for scheduling a small team!
Beoordeeld op 4/12/2019
I enjoy using WhenToWork for my small team. Super simple to implement and easy to update schedules...
I enjoy using WhenToWork for my small team. Super simple to implement and easy to update schedules weekly.
Pluspunten
WhenToWork is easy to use and quick to implement. I use this for my small team (6-10 people) intern team. The staff members didn't have any issues using the software to check schedules, trade shifts, etc.
Minpunten
My team members have set schedules weekly with very little change - I wish I was able to assign a reoccurring shift without creating a new weekly schedule.
- Sector: Diergeneeskunde
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Interactive Scheduling Tool
Beoordeeld op 12/9/2018
The main benefit would be having all scheduling conversations, requests, trades, etc all in one...
The main benefit would be having all scheduling conversations, requests, trades, etc all in one location. No random text messages or phone requests. It all goes on WhentoWork and easy to keep track of.
Pluspunten
The most appreciated feature on WhentoWork would be for the staff to request and approve their own trades. This feature makes it much easier than management trying to find coverage. We also love how easy it is to use colors for quick glances on who is working when.
Minpunten
The only con when using WhenoWork is the busyness of the main page. Many options on views and such are a bit overwhelming to navigate through - especially when we rarely use more than 5 functions.
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
A good scheduling application
Beoordeeld op 11/10/2023
I mainly use it to check my schedule since permanent schedules are out now so I like it to remind...
I mainly use it to check my schedule since permanent schedules are out now so I like it to remind myself when my next shift is.
Pluspunten
I like how fast everything operates and it focuses on the main thing that I need most which is when is my next shift.
Minpunten
The menus can be annoying to navigate at times and it takes a while to get used to. I think that the UI can use some improvement.
- Sector: Wetshandhaving
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great product for variety of employee groups
Beoordeeld op 27/1/2022
We have been with When to Work for about 10 years. It has been very helpful with our schedule...
We have been with When to Work for about 10 years. It has been very helpful with our schedule management. While it doesn't automatically integrate with our payroll system, it has also been beneficial as we "manually" compare the data each week.
Pluspunten
The best part of this system is how easy it is to create dynamic schedules for multiple employee groups. In our environment we have employees that often fit into two or more groups and they can be assigned as such.
Minpunten
We are a 24-hour operation with some of our employee groups. Many of our shifts transcend the normal "day end at midnight" scenario. It would be better if the system accommodated these types of things.
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Looking at your schedule has never been easier
Beoordeeld op 27/3/2018
Easy to check my work schedule. I can even log into the phone fine. Always available never crashed....
Easy to check my work schedule. I can even log into the phone fine. Always available never crashed. Can't really complain about this product honestly.
Pluspunten
One great thing about this product is that it shows you when you are working next. Whenever I forget my hours I just log into whentowork and check my hours. There is also an option enabled so that you can just see your own hours or everyone else's hours. Since I work part time this tool is great and I am so grateful it exists.
I also like how you can import it to your calendar if you have one anywhere else.
The calendar view is great!
Minpunten
Nothing really to complain about this software really. There are a lot of other options on this website like contact manager, request time off,...I don't use any of that functionality because of our companies protocols. Adds a bit of clutter to overall design.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Essential to The Busy Workplace
Beoordeeld op 28/11/2018
Pluspunten
I must say that the ease of use of this software and the mobility that it allows one to have is incredible. To be able to create an entire schedule for the staff at the office and the ability for them to review and approve their schedules remotely from their smartphones make this scheduling software a must for any workplace environment that requires people to be on the move constantly. Staff can also request time off, check compensation time balances and also send messages to each other in order to get shifts covered.
Minpunten
The only thing that I can say that I do not like about this software of ease of use when replacing someone on a shift. It can be a little confusing so you do have to pay extra attention to making sure someone is placed in the correct category.
- Sector: Recreatieve faciliteiten en diensten
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great for Scheduling and Communication!
Beoordeeld op 16/4/2020
Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does...
Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does exactly what we need it to do.
Pluspunten
This product makes it easy to communicate schedules, open shifts, and any changes to the schedule without having to send a million emails.
Minpunten
Setting up and changes schedules can be tedious and can take a lot of steps.

- Sector: Musea en instituten
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Use it daily
Beoordeeld op 21/11/2018
Pluspunten
I love the ease of access with this program. Makes building staffing schedules very quick and easy. The interface is very user friendly as well.
Minpunten
I wish there was a way to be able to see all recipients on messages. There are times that staff members will message me and I forward the message to someone else who tells me that they already received the message,

- Sector: Entertainment
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Works great it if is your main schedule
Beoordeeld op 23/10/2019
We have found that less people "call out sick" once this software was implemented.
We have found that less people "call out sick" once this software was implemented.
Pluspunten
It is easy to post a shift for trade, take a shift, communicate with fellow employees, etc. The website and mobile app both work great.
Minpunten
This software does not integrate with our POS which is our main scheduling software. When people clock in, they need to use our main platform. Therefore, any changes made in WhenToWork have to be manually entered into the other database. This creates a lot of extra labor for admin staff.

- Sector: E-learning
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
whentowork is a life saver
Beoordeeld op 2/6/2020
Pluspunten
so easy to use it almost makes you want to cry
Minpunten
the design can feel a bit outdated but that is ok
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Love this employee scheduling program
Beoordeeld op 5/12/2022
Pluspunten
My staff loves having their schedule available at their fingertips . Very user friendly
Minpunten
I have no complaints . It’s very easy to use
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Checking coverage and handling PTO with ease
Beoordeeld op 7/8/2020
Pluspunten
The simplicity of the design and layout of the administrative area plus the scheduling of employees into their shifts is very simplistic. I could see how this could be made into something super clicky but W2W decided to take the logical approach.
Minpunten
I have yet to fall into a problem for my use of the software. I manage a call center so the calendar views with numerous titles to tasks has been extremely helpful in my position.
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Great from both a user and administrator standpoint.
Beoordeeld op 14/7/2018
Pluspunten
WhenToWork is an intuitive scheduling software on both the user side and the admin side. Lots of display preferences and options to see other employees' schedules. Text and email notifications for when a schedule is posted and/or modified.
Minpunten
The tradeboard interface is not user friendly. It can be hard to determine who has already traded shifts or if the shift is still available.
- Sector: Overheidsadministratie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best Software that I have ever bought
Beoordeeld op 9/1/2019
I have been using When2Work for 4 years now. Prior to that, we used excel spreadsheets. This...
I have been using When2Work for 4 years now. Prior to that, we used excel spreadsheets. This product has greatly decreased the time it takes to produce a schedule, and the headache of distributing the schedule to all employees. This product put the responsibility of scheduling on the employee, not the manager. I sincerely mean it when I say this product has increased my productivity and decreased my frustration. My employees love it as well. They can swap shifts, put in time off requests and message each other.
Pluspunten
Price,
Easy of use
Customer support
Functionality
Minpunten
The messages that you send to your employees do not automatically save, instead they disappear after 1 month.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Organized and flexible to use
Beoordeeld op 21/2/2019
Pluspunten
- It is easy and simple to view schedules
- Easy to sort by departments and to see who is working
- The tradeboard options are also helpful
- Integration with Google calendar made it easy to keep track of my schedule
Minpunten
- the design isn't super pretty, looks a little old schooled
- Sector: Bouw
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to Use for Scheduling
Beoordeeld op 19/2/2019
Pluspunten
This is a great software to use when you have multiple employees that you need to schedule. It is very customizable. It's great that it contacts employees for you when their schedule is completed so they are not relying on you having to tell them what it is. It is nice that employees can also log in any time to look at their schedule. They do not have to go into work to check it.
Minpunten
It would be nice if there was an option to copy a week and be able to paste it to multiple weeks rather than just one week at a time. Quite often we have employees who work the same shifts.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
WhenToWork
Beoordeeld op 2/5/2019
We use this to replace the old schedules that were posted on a wall.
We use this to replace the old schedules that were posted on a wall.
Pluspunten
We use this at work for up to 100 employees and it is a great way to keep schedules accessible.
Minpunten
None that I can think of. It functions well and is web accessible from anywhere.