Owner
Pluspunten
Easy to use, once you understand send flow.
Minpunten
Until you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.
Great Product. Very easy to use.
They've been great. Their product is easy to use and whenever I've done something silly, and can't figure something easy out....they've been exceptionally quick in helping out and solving my problem.
Pluspunten
Let my emails/newsletter reach the professional level.
Minpunten
No complaints at all, great product, simple to use, excellent support
I have used this software for almost two months and we had no issues since then
We use it to send our marketing emails. and some of our transactional emails
Pluspunten
easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c
Minpunten
There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.
Antwoord van Sender.net
Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.
Great tool at good price point
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
Pluspunten
Easy to use interface
Good price point
Fast and helpful customer service
Decision trees and more
Minpunten
I could not find some of the questions I had in an online manual
Not many out of the box integrations available
Easy to use. I've implemented my newsletter in seconds!
I implement my newsletter in seconds.
Pluspunten
Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!
Minpunten
I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.
Antwoord van Sender.net
Hello there,
Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!
Good Support
Good and easy email marketing service with good price
Pluspunten
good supporting
low price
easy to use
multiple plan for choose
Minpunten
not support Persian language as well as
not support validation Email
poor analysis compare to other Service
Live chat support takes your queries seriously
Pluspunten
Their support system guided me to receive exactly the service I needed and how to achieve this.
Minpunten
Too much orange. Just, nothing really to criticize but design could've been less orange.
Good support
With the new design developments i can fill the newsletters more personal content with nice appearance.
Pluspunten
Usually easy to use.
Helpful colleagues.
Minpunten
On mobile view you need more development
Very pleased indeed.
Incredible levels of technical support. Never encountered the like before. Very impressed!
Pluspunten
Technical support.
Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me!
I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.
Minpunten
There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.
Great!
Pluspunten
Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.
Minpunten
Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!
Overall experience is good
Pluspunten
It is an agile and easy to use tool. Good organization of the shipments, being able to set the week in advance.
Minpunten
I had a problem updating the subscriber lists, but was quickly resolved by technical support.
Also, it would be very helpful to have more facility to generate new custom designs.
my experience with SENDER
Everything is good and perfect with a great customer support
Pluspunten
this is the most powerful company that I'm with , Ease of Use and anti-spam , good email templates also all my message go to the inbox , good communication with my subscribers , i'm really so happy to work with this company
WONDERFUL
Pluspunten
I love the support aspect, I have repeatedly received quick, helpful and outstanding service. Also newsletters display quickly in emails.
Minpunten
I don't like that you cannot log in using your email address. But that's a small thing. Sender is totally worth using.
Review
Pluspunten
Easy to use, good customer service. I like using the templates as well.
Minpunten
It was difficult to figure out how to create segments.
Easy to use, feature rich mass mailing service. Definitely recommend.
Pluspunten
A great advantage is a great support that helps quickly with every issue. It offers many free templates. Automation (integration with forms) is a snap.
Minpunten
It lacks some features, subscribers management is somewhat cumbersome just as email content editing.
very easy and user-friendly, especially for beginners
Pluspunten
easy and quick to set up and use!!! user-friendly, especially for beginners, and a very efficient, helpful live-chat help!!!
Minpunten
it would be nice to really be able to have customised forms, right now customising is very restrictive
Just started to use Sender but very impressed with our experience so far
Pluspunten
Easily accessible, easy to understand live chat support when needed.
GDPR compliant. Intuative design facility.
Minpunten
Currently not as many template blocks as Mailchimp but i understand they are developing more over coming months
Sender.net is great
Pluspunten
This service has a good deliverability, and wonderful UI, it is comfortable to use, also support is very responsive.
Minpunten
It's not cheap, if we compare with alternatives services, but to have good results, you need to invest:)
Love customer support team. Always received the best support!
Easy tools to use
Pluspunten
Intuitive
Anchoring functionality
Simple yet effective layout
Easy to drop and drag different boxes to build templates
Excellent customer support!
Antwoord van Sender.net
Thank-you Ann. Always happy to help you!
good
good
Pluspunten
LiveChat is very good
Minpunten
price ! its so expensive for iranian!!!
Because the price of the dollar in Iran has risen sharply
Absolutely positive experience using Sender!
Pluspunten
- Great deliverability
- Beautiful and modern UI
- Working API
- Awesome Support team
- Good price
Moved over from another mail provider and it was a bit of a struggle to start but impressed with it.
Pluspunten
Ease of use, excellent support.
I like the way they have set up almost a flow chart for automation of emails
Minpunten
no image library where you store most used images to be used again in other campaigns
not so easy to save templates you've created.
Antwoord van Sender.net
Hey Adam,
Thanks for the review. Even-though we have few struggles now, with upcoming new version of email template editor, we will implement image library and template management and lot's of new other features. Hope we could solve these issues very soon!
Great for the newbie that doesn't want to deal with setting up their own email servers.
Pluspunten
The support is always on point. They are consistent on getting back to you, and the system is easy enough for the newbie to get emails out and seems to have features to grow into.
Minpunten
It's feature rich, so it can look overwhelming, but once you figure out that you're only going to use a few features to begin with, it's not that bad.
Antwoord van Sender.net
Thanks Joshua. Happy to help!
It's Recommended
We are boosting our email marketing
Pluspunten
1-Ease of us
2-Value for money
3-Online support
4-Very fast in sending emails.
5-Good and Complete API
Minpunten
1-Help documents are complete or at least I could not find whatever I was looking for
2-They need some soft improvements in their UX. I couldn't find some features before asking help from their good online support
Good software for the less complex email campaigns. Easy to use and support team on hand to help!
Pluspunten
This software is easy and quick to use. Great from small to medium sized companies. Well Done SENDER!
Minpunten
The email design section is very restricted leaving large gaps in between text boxes and buttons. Also, it is very basic when it comes to exporting data as you have to export each section separately (which is very time consuming).
