BombBomb reviews

Pluspunten

BombBomb makes personal, relational communication simple. Between their Prompt program (which provides us with monthly content for our general database) and their Gmail integration, there's not a part of our business that hasn't been improved in some way by BombBomb's communication solution. What's more, it's relatively easy to use for both our team (creating the videos) and our end-users (watching the videos on all kinds of devices with varying levels of internet/data connections).

Minpunten

The UI for the BombBomb website is a little difficult to use. If you're just shooting a video and sending it off to your recipient, it's a piece of cake. Customizing emails or finding old videos, however, isn't as intuitive as I would have liked. The good news is that the BombBomb support staff is awesome, so you're never left out in the cold if you have an issue—it would just be better if we didn't have an issue to begin with.

Pluspunten

It's SO easy to use and thus far still rather unique so my video emails really help me to stand out!

Minpunten

Honestly can't think of a thing as I've been so happy with it.

Pluspunten

The customiable opt-in forms have been my long-time favorite feature building funnels. The new mobile app for real time engagement is my latest favorite feature.

Minpunten

I wish there was a way to create lists based on engagement score as well as a simple way to remove unengaged contacts automatically if they score less than 10 on the 100 point scoring system in the previous 6 months.

Pluspunten

the impact the process has on our sales development team to personalize our communications and allowing us to interact with our potential customers in a direct unique authentic fashion is producing measurably higher conversion rates than ever before !

Minpunten

the process to get our team members to "feel" comfortable using it... our super users of the software are true believers and the results speak for themselves as we get more and more usage.

Pluspunten

I love that in BombBomb, you can set up tons of separate groups of contacts. This gives us the ability to send mass emails to certain types of groups (i.e. clients, coworkers, in-house). BombBomb is able to track these mass emails to the user, and see if they have opened, clicked on any links in the email, who received it, ect., which allows us the opportunity to adjust contacts in order to find the people most interested. It also has Social Media automation which is a fantastic tool for people like me who always forget to post on social website to increase traffic.

Minpunten

The customization of emails can be tricky and not as easy as the program makes it seem. It can only be customized to a certain extent of the options they give you (i.e. adding side bars, adding certain media icons, video sizes ect.) However, it is still a fantastic program

Pluspunten

I love that it allows me to shine and show my marketplace who I am and increase our connection. It has allowed me to show my professionalism as a modern salesperson and put the me back in my sales process.

Minpunten

There are not many cons, But I would like some more features on my IOS BB app, I can let you know what those suggestions are if you want to know...

Pluspunten

1. Customer Service is INCREDIBLE! If you have solid customer service, it makes all the world of a difference.
2. All the functionality with the platform is great - videos in emails, CRM, automations, tracking, and more...if you want to improve your Real Estate business, this tool will help you differentiate yourself from the others.
3. Easy to use! I love being able to create different templates and making mine unique, but also having the option of using the pre-populated templates too.
4. Integration is phenomenal! It's so wonderful to be able to integrate it with so many other platforms and systems.

Minpunten

Price is definitely a little steep when looking at it initially. If you use it to its fullest capacity, I think it's well worth your investment.

Pluspunten

Data Feeds DATA helps understand who our clients are which to call email turn to hot leads
question box too long happy to do a bomb-bomb email to explain

Minpunten

Cons None we use Camtasia to edit files A workshop to trade ideas
I work would nice to have Access to add team member ar lower cost but limit to email send

Pluspunten

I love that I can make personalized thumbnails so my new customers and prospects know that this is a personal message I took the time to make them - not some spammed video I send to everyone! I also love the fact that inside of gmail I can see who has opened the email and if they watched the video.

Minpunten

There isn't anything I don't like about the software. I think it is tremendously valuable and very affordable!

Pluspunten

Clearly the main feature - "video email" via a GIF preview of the video.
Allows for casual "face to face" communication.
Quick, easy reporting on who opens the email, how many times.
LOVE the plugin option to get alters when someone opens your emails in real time. LOVE IT!

Minpunten

Not the best fit for every industry or demographic.
GIF pops out to an HTML page, not technically video in email - they're as close as possible, though.

Pluspunten

Super user friendly and the app makes it really easy to find specific video I had sent if i need to resend.

Minpunten

A feature that would be really helpful is to text bb messages but also be able to blind copy everyone.

Pluspunten

BombBomb is super easy to use with a very simple app and plugins for Chrome and Outlook. I LOVE that I am able to make personalized contact with customers, introduce myself, and help make a real connection with customers I never meet in person! I also like that tracking capability -- I get an immediate notice when a customer opens my email, watches my video, or forwards my video to a friend.

Minpunten

At this point, I don't see any cons -- BombBomb has been consistently improving since I started using the program 3 years ago.

Pluspunten

As a video creating company, we started sending video to our customers with video messages, tutorials, interesting facts, etc.. And wanted to find a software that could help us send and distribute video emails easily... Thats when we heard of Bombomb... Its actually cool how you can create a video in just a few clicks, saying whatever you need to communicate, and then send it to a group of contacts, all in about 5 minutes or less! They've got mobile extentions so that you might even record from your phone.
Even though we didn't use it, Bombbomb has a tracking and analytics to let you know if your video is causing the impact you where hoping.

Minpunten

Theres not to much to dislike... At the end we didn't go for the paid plan because the tool was much more than we needed.
From what we interacted with it, it could have a bit more email templates for you to choose from.

Pluspunten

We changed to BombBomb from one of its competitors a few years back and absolutely love it. Being able to insert short videos as part of our e-mail marketing has increased our open rate, and helped us more effectively engage with those in our community. The software is easy to use, and has a number of tools to help create effective emails that help people engage.

Minpunten

Occasionally, we have an issue with font sizing being inconsistent between different paragraphs. To be fair, this may be our error rather than the software's issue.

Pluspunten

The ease of use is wonderful. I can access it from my CRM, Gmail, or on my iPhone with ease.

Minpunten

I really cannot think of a negative. the program is robust and works when needed, except in poor cell reception areas.

Pluspunten

I loved how BombBomb offers a more personal and creative way to get in touch with your leads by letting them get face-to-face with you in the early stages of nurturing, when they aren't quite ready to commit yet.

Minpunten

I found it to be a very complex program to understand. The user interface can be confusing, and trying to figure out the best way to make it function with all of the moving parts is difficult. I also found the email template customization to be clunky and frustrating.

Pluspunten

I LOVE that there's a corresponding app for my iPhone! It's easy to use as well; it's been helpful for our office team!

Minpunten

When I'm recording a video in the app there are some kinks that I hope get worked out. For example, there's a delay when I stop my video and want to go back and re-do it. Then I find that I'm recording before I've given the prompt to start recording again. It's a frustrating back-and-forth game that wastes time sometimes. Additionally, I haven't figured out how to save a video message (the text portion) to the template, so each time I send out the video from the template, I have to add the text. I'm sure it's user-error, but my attempts have been unfruitful.

Pluspunten

The ease of use.
The personalization of the email.
It makes communication with the customer very personal

Minpunten

Nothing. It's awesome !
*Would like to add effects to the email if possible like Chromacam

Pluspunten

Bomb Bomb has helped me enhance my retention rate with my current agents, as well we grown to the seventh fastest Remax in the State of Florida and I tribute a fair amount of that to move the bomb bomb experience.

Minpunten

Sometimes integration is challenging with social media. However recently they have made it slightly easier to work through.

Pluspunten

Very simple to use, love the mobile app and the tracking capability is phenomenal. The open rate is much higher than traditional email

Minpunten

Custom templates once designed are hard to modify on my own, the ability to share directly with social media is difficult for me

Pluspunten

My emails get opened and I get responses. People actually tell me how much they appreciate getting emails this way.

Minpunten

That so far it won't integrate with Infusion Soft. I would love it to connect with my Infusion Soft database.

Pluspunten

Makes sending bulk email possible. Lets you add images, if you can figure out how to bypass the defaults.

Minpunten

Interface is difficult unless you use it the way BombBomb thinks you should. Use an image instead of a video? Have fun! Don't want video replies or social media? Better learn to track down the boxes to uncheck. Want to set a title? Learn to paste because you'll have to put it in three of four different places. Want to send a corrected email? Better do it business hours weekdays so you can contact support when they "hold it for review." (Oh, and don't count on the correction getting out anytime soon.

Pluspunten

This program is EXCELLENT! The option to use video email is the way of the future and this company is on the cutting edge of this. The integration with gmail is seamless and it doesn't get dropped into spam!

Minpunten

We wish there were a few more options for the payment levels. We are right in between payment levels and could use a option in the middle before total customization.

Pluspunten

It's easy to use. I've made it part of my process so I ALWAYS say "Thanks!" in person! I have also used it to reconnect with leads that have gone "cold".

Minpunten

I don't dislike anything about BombBomb. I've been using it for 6 months and it works like a charm.

Pluspunten

We used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view.

Minpunten

It was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use.