HoneyBook

4,7 (647)
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Klantbeheer voor freelancers en het MKB

Totaalscore

4,7 /5
(647)
Prijs-kwaliteitverhouding
4,6/5
Functies
4,6/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,7/5

94%
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647 reviews

Caroline
Caroline
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Everything I need in one software

Beoordeeld op 10/8/2024

I automate workflows much more easily for my performance and my daily tasks

I automate workflows much more easily for my performance and my daily tasks

Pluspunten

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

Minpunten

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Kandace
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best CRM for small service based businesses

Beoordeeld op 20/9/2024

Overall experience has been great and I feel like the software has grown with my business. I use...

Overall experience has been great and I feel like the software has grown with my business. I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more

Pluspunten

I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.

Minpunten

There are some small things i wish where available in the smart files, such as drop down lists and check boxes.

Overwogen alternatieven

HubSpot CRM

Redenen om over te stappen op HoneyBook

Ease of use and price was most reasonable
Bobbi
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Don't Waste a TON of TIme if You Like Your Clients

Beoordeeld op 23/2/2024

Please see above - horrible and time wasting experience. Move on and try something that WORKS and...

Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.

Pluspunten

Affordable and Backend looks nice - so that's something!

Minpunten

Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore?

We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.

Antwoord van HoneyBook

Hey there!
We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform.
We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many.
You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end.
Appreciate your feedback!

Quantieshia
Totaalscore
  • Sector: Entertainment
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Enjoy Honeybook

Beoordeeld op 14/10/2024

My experience has been great. The interface is easy to use.

My experience has been great. The interface is easy to use.

Pluspunten

I like that I can create invoices in many different ways set up lead forms

Minpunten

I really enjoy using HONEYBOOK and all its features

Ciara
Totaalscore
  • Sector: Evenementenbureaus
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Honeybook site review

Beoordeeld op 30/5/2024

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me...

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.

Pluspunten

The ease and convenience of clients booking my services and signing contracts.

Minpunten

I actually have no cons. My experience with Honey has been great.

Anthony
Anthony
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

provides a good experience

Beoordeeld op 29/5/2024

Pluspunten

I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.

Minpunten

The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.

Atama
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

HoneyBooks for Freelancers & Project Managers

Beoordeeld op 27/8/2024

I absolutely love it for its comprehensive suite of features designed to streamline workflows and...

I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Pluspunten

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Minpunten

I don't have any dislikes thus far regarding the platform.

Owen
Owen
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

improved task management

Beoordeeld op 2/5/2024

It makes it easier for me to have all the detailed information about each project in one place and...

It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow organizedly.

Pluspunten

It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything.

Minpunten

All the processes are useful and have had no inconsistencies in use, so on my part everything has turned out satisfactory.

Jon
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Excellent Client Management Tool for Creatives

Beoordeeld op 13/11/2024

HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses,...

HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography, event planning, and design.

Pluspunten

Streamlined client workflow management and customizable templates for proposals.

Minpunten

limited advanced customization for workflows and only basic reporting.

Tiara
Tiara
Totaalscore
  • Sector: Mediaproductie
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great for service professionals and freelancers

Beoordeeld op 6/6/2024

Pluspunten

I love the nice, professional presentation of information. Everything is laid out nicely for everyone to see (messages, threads, etc). Honey book also streamline business to client relations from sending the contract, invoicing, signing, then finally payment (through Stripe).

Minpunten

I honestly don’t have any cons. This program is by far the best of it’s kind.

Brandy
Totaalscore
  • Sector: Magazijnen/opslag
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great product

Beoordeeld op 5/9/2024

It helped with the efficiency of my daily work.

It helped with the efficiency of my daily work.

Pluspunten

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

Minpunten

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

Langston
Totaalscore
  • Sector: Design en ontwerp
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great Software To Book Photography Clients

Beoordeeld op 26/8/2024

Pluspunten

The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.

Minpunten

It could have better contract signing features.

Sujata
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Streamline Client Relationships

Beoordeeld op 5/9/2024

Pluspunten

Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.

Minpunten

Initial customisation takes time. Limited integration with certain third party apps.

Olivia
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Optimis Corp Review

Beoordeeld op 7/8/2024

My overall experience has been nothing short of great, I find it easy to manage and schedule all...

My overall experience has been nothing short of great, I find it easy to manage and schedule all appointments for our patients.

Pluspunten

What I like most about HoneyBook is how efficient the software is for appointment scheduling.

Minpunten

There is currently nothing I dislike about Honeybook, it has been very effective and efficient.

Stephanie
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Honey Book is Excellent

Beoordeeld op 19/6/2024

Pluspunten

Ease of use and minimal training requirements!

Minpunten

Pricing could be a little better but overall I really don’t have any cons.

Cara
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Over all I like it

Beoordeeld op 28/8/2024

Overall I like it. Still learning more about it as I go but so far straight forward and user...

Overall I like it. Still learning more about it as I go but so far straight forward and user friendly

Pluspunten

Straight forward, user friendly and nice look to it.

Minpunten

Still learning all the capabilities but no complaints yet

Elizabeth
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Efficiency with Honeybook

Beoordeeld op 8/8/2023

Keeps my contract and invoicing process easy for me and my clients.

Keeps my contract and invoicing process easy for me and my clients.

Pluspunten

I love how easy it is to send contracts and invoices to clients and how your notified when read, signed and payments made.

Minpunten

That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis.

LaMeshia
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Top Notch CRM for creatives/freelancers

Beoordeeld op 8/5/2024

Pluspunten

I loved how I could create workflows for myself.

Minpunten

Unfortunately my clients said it was confusing and they didn't know how to work inside of it to do edits etc.

Mohamed
Mohamed
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

I am very satisfied about HoneyBook because it has helped me to grow my online business.

Beoordeeld op 4/5/2023

Overall I am very satisfied about HoneyBook's interface and client management system.

Overall I am very satisfied about HoneyBook's interface and client management system.

Pluspunten

HoneyBook is an excellent business partner for client management, thank you very much !

Minpunten

So far i am very satisfied about all the feature from HoneyBook. Thank you !

Overwogen alternatieven

monday.com

Redenen om voor HoneyBook te kiezen

A friend recommendation.

Overgestapt van

Docusign en QuickBooks Enterprise

Redenen om over te stappen op HoneyBook

A friend recommendation.
Geverifieerde reviewer
Totaalscore
  • Sector: Entertainment
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Really professional contract management

Beoordeeld op 30/10/2023

Pluspunten

HoneyBook seems to do many things, from sales presentations to contracts but what we are using it for is contracts, and it is very good with that. So much less complicated for our staff to create and sign them through a flawless (also beautiful) system, and clients are impressed with the system as well.

Minpunten

Haven't found anything yet, perhaps as we go along. We are considering expanding our use to include invoicing and billing and will update review at that time.

Geverifieerde reviewer
Totaalscore
  • Sector: Meubels
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

All in one platform

Beoordeeld op 5/10/2023

Pluspunten

Proposals, appointments, payments, invoices. All in one platform. Like a personal assistant. I found it very useful and innovative, especially for the automation part which is not obvious for a software like this.

Minpunten

Nothing wrong to report. A few bugs every now and then but I haven't seen one in a while.

Austin
Totaalscore
  • Sector: Entertainment
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Honeybook review

Beoordeeld op 5/5/2023

I was trying to think of a better word but I'll just come out and say it. We run a weird business.....

I was trying to think of a better word but I'll just come out and say it. We run a weird business.. It's hard to find things we can use sometimes. The big thing Honeybook has going for it is that it will probably fit any business model. It's not just for experts from global enterprises. Any regular Joe from down the street could use it with a few minutes of reading.

Pluspunten

The big item on my pro list is user experience. Straight from the beginning it was fun and Honeybooks team will help anytime. The guy I talked to solved my problem in like five minutes when I was ready to sit and wait for at least half an hour. Some of the things Honeybook has are project tracking, workflows, invoices and payments, schedule manager, CRM.

Minpunten

It stinks that Honeybook costs more than the other small business CRMs. It's got the extra stuff, yeah. But I wish they could bring it down a little. The other thing is that I wish they would let more outside apps integrate.

Shivang
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

HoneyBook has been an essential CRM platform for me and my wife's side-business ventures

Beoordeeld op 1/6/2023

My wife and I run a small business off to the side that focuses on piano recital tutoring for young...

My wife and I run a small business off to the side that focuses on piano recital tutoring for young people. Much of our business has come through ad-hoc contact development, and we initially had a time working without proper customer interaction and proposal tools. We started using HoneyBook relatively recently, and it's definitely changed our approach to our side-small business by making bookings, CRM, and proposal development much easier.

Pluspunten

I personally love how easy it is to access previous customer communications and interactions. Sending over contracts and delivering payment collections has also been fairly painless and easy to administer through HoneyBook. Lastly, we've more recently experimented with the proposal creation tool, which offers very visually attractive documentation.

Minpunten

For the moment, I don't feel that anything with HoneyBook is missing at all.

Marktwain
Totaalscore
  • Sector: Mediaproductie
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Honeybook

Beoordeeld op 6/5/2023

Pluspunten

Posts from other creators to help on jobs if needed.

Minpunten

Cost was expensive long term and not in out budget at the time but they do work with small businesses to help with that during slow times

Geverifieerde reviewer
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Essential Software for Business Management

Beoordeeld op 16/6/2023

Pluspunten

Using Honeybook software, they guarantee that you can acquire all the information you require in an email without having to leave the page.

Minpunten

None so far! I like this Honeybook. It is helpful to my business.