Moosend

Software voor e-mailmarketing, campagnebeheer en automatisering

Totaalscore

4,7 /5
(183)
Prijs-kwaliteitverhouding
4,7/5
Functies
4,5/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,7/5

95%
heeft deze app aanbevolen
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183 reviews

Rachael Woolley
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Incredible and easy to use email marketing platform

Beoordeeld op 3/12/2021

I have been able to organise my email campaigns and use their features on my WordPress website to obtain emails subscriptions.

Pluspunten

Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.

Minpunten

It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.

Jodi
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Moosend I found a hidden gem!

Beoordeeld op 16/7/2019

Phenomenal customer support!

Pluspunten

A professional tool that is easy to use, straightforward to run campaigns and a company that is great about educating their users on how to get the best delivery rates possible.

Minpunten

Was a little different to get started using than others I have used becuase of the quality control I had been able to use other email systems and got lower deliverability than I should because they didn't have the screening and tools that Moosend does. Big time email names too!

Overwogen alternatieven

ConvertKit en HubSpot Marketing Hub

Redenen om voor Moosend te kiezen

Deliverability and becoming educated about things I should have known prior but didn't.

Overgestapt van

Keap

Redenen om over te stappen op Moosend

The phenomenal customer service! They care about customers and service, hands down great service!
Rachel
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Customer service sets them apart

Beoordeeld op 17/5/2021

Pluspunten

There's a lot of similar products out there but the customer service is impeccable!

Minpunten

I'd love a direct integration with intercom!

Overwogen alternatieven

Sendinblue

Redenen om voor Moosend te kiezen

Sender was incredibly difficult to use and the customer service was literally atrocious.

Redenen om over te stappen op Moosend

Landing pages
John
Totaalscore
  • Sector: E-learning
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Moosend is the best I've ever used!

Beoordeeld op 12/1/2023

They say you can only pick two of these three (Quality, Low Price, Speed) but I feel I've got all three with MooSend. Deliverability is exceptional and I've use a lot of email marketing providers.

Pluspunten

The deliverability is very good and I really love the Pay as You Go option.

Minpunten

Setting up the first unsubscribe link was difficult. Documentation is poor.

Kristian
Totaalscore
  • Sector: Entertainment
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Full fledged email marketing solution

Beoordeeld op 17/10/2019

Pluspunten

-Beautiful, easy to make newsletters with template options
-Good deliverability
-Doesn't cost a fortune

Minpunten

-The UI is good, but not perfect
-Few more integrations needed and BOOM! It's perfect.

Overwogen alternatieven

MailerLite

Redenen om voor Moosend te kiezen

Had all the features I could ever need with a clearer pricing structure. I feel MailChimp has a lot of upsells ("Oh, if you want to do that, it's possible, but you need to pay for this higher monthly tier...").

Overgestapt van

Mailchimp

Redenen om over te stappen op Moosend

I felt it had richer features and it didn't have have any negative reviews about deliverability.
Lazaros
Totaalscore
  • Sector: Burgerlijke en maatschappelijke organisatie
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A perfect team supporting a great product

Beoordeeld op 24/2/2021

The product alone hasn't been very easy to use but the team's personal help makes me rate it very highly

Pluspunten

The support, which is the same for all product tiers and it's excellent

Minpunten

Integration with Wordpress has been a hassle and it's not very customizable

Overwogen alternatieven

Constant Contact

Redenen om voor Moosend te kiezen

Free tier has better options Needed a free way to make a demo Better price

Overgestapt van

Mailchimp

Redenen om over te stappen op Moosend

I prefer the cute branding and the prices
ray
Totaalscore
  • Sector: Diergeneeskunde
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

great interface

Beoordeeld op 4/2/2020

Pluspunten

reasonable number of functions, easy to use, great support from the staff

Minpunten

even better if the thank you page can be generated in the free version

Overwogen alternatieven

Mailchimp

Redenen om voor Moosend te kiezen

free, with enough number of free emails to be stored in free version

Redenen om over te stappen op Moosend

with more free emails that can be stored in the free version.
Clifford
Totaalscore
  • Sector: Religieuze instellingen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

So Far...So Great!

Beoordeeld op 13/8/2020

I had some difficulty getting my campaign prepared. Customer service through chat got my problem resolved very quickly.

Pluspunten

I am just getting started, but Customer Service was very helpful.

Minpunten

I am not sure yet. But I cannot fathom that this will not be better than the previous software I used.

Tiago
Totaalscore
  • Sector: Religieuze instellingen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

the best

Beoordeeld op 19/11/2020

Pluspunten

Moosend is easy to use, fast to use, easy to customize, full of options, the support is amazing and they answer in minutes, the free version is very complete and functional. I just love Moosend.

Minpunten

I don't know what answer here, because Moosend is working really well.

Abigail
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Brand new to this

Beoordeeld op 30/10/2021

I think Moosend is going to serve our nonprofit email needs extremely well. No more segmented list just to get our newsletter out to everyone under standard email sending limits!

Pluspunten

Still learning, but the step by step flow and instructions make onboarding as easy as possible.

Minpunten

The functions of this software are completely walled off from each other. Rather than being able to navigate from billing/account to emailing to instructional videos, each requires a separate bookmark.

Overwogen alternatieven

Mailchimp

Redenen om over te stappen op Moosend

I wanted to avoid the reputation of high-pressure sales
Nishant
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Economical

Beoordeeld op 17/9/2021

Overall Good but verification by gmail is required to gain more deliverability into the inbox not spam hence more profitable for customers using Moosend

Pluspunten

Everything is under one roof, plus you can also schedule your multiple resends at the time of sending emails.

Minpunten

should be having spam filters to bypass Gmail

Overwogen alternatieven

ConvertKit

Redenen om voor Moosend te kiezen

No Lifetime Deal...

Redenen om over te stappen op Moosend

Of course, Due to Lifetime Deal
Raahul
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Smart automation of email marketing campaigns made easy with Moosend

Beoordeeld op 10/2/2021

Moosend presents great analysis on the success of your email marketing campaigns. You can easily see how is your campaign going forward and accordingly you can decide what changes you need to make. It has been really nice using Moosend. We can compare our campaigns easily.

Pluspunten

Creating a simple campaign or a highly complicated automated campaign has been really made simple by Moosend. A non-technical person can also create successful campaigns. Moosend lets you easily segment your customers on the basis of their behavior. You can segregate your customers who have contacted you, visited specific pages that they been to and replied to your mails,, etc easily. You can have as many contacts as you want and send them emails and segregate them at the same time. You can easily create a recipe accordingly depending on steps and stages that you want to keep depending upon different scenarios.

Minpunten

Working on Moosend on the move is a little difficult. We have to have a laptop to work on it.

Ralph
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Moosend Is Worth Every Penny and Feature-rich

Beoordeeld op 26/4/2021

The overall experience using Moosend has been pleasant really because it's such a capable tool.

Pluspunten

The first thing you will notice about Moosend when you sign up is the almost overwhelming number of features that are available, and you can make use of almost all of these features for free on the free tier pricing plan.

I am convinced that Moosend is definitely one of the most generous Email Marketing SAAS providers out there. You can send an unlimited amount of email every month to your lists, but the only caveat is that you are limited to a maximum number of 1000 contacts per list if you are on the free plan.

The interface of Moosend is quite polished and easy to use, although the WYSIWYG content editor can take a while to load at times, that is mostly due to network conditions.

One feature that I really like about Moosend is the A/B split-testing before you send out a broadcast to your list, so as to optimize click-through and open rates because the best performing version of your broadcast gets sent to the higher percentage of your recipients or list. I hope that made sense!

Minpunten

If the network isn't stable, the content editor can take a while to load at times. Apart from that, there's nothing else that I'd complain about.

melvin
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Smart Email Automation for Marketing

Beoordeeld op 12/12/2019

Helped us to be more productive in our email marketing campaigns

Pluspunten

Saves me some operation costs with smart recipes (pre-set email automation). The campaign editor is also pretty intuitive and not over-whelming for custom automation creations. Another feature we like is the convenience of the landing page inclusion. Everything is handled by moosend automatically from page design to hosting. All we need to do is to send traffic.

Minpunten

Integrations with other popular Saas seem to be lacking but to be fair, they have webhooks and zapier.

Stephen
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Incredible Email Automation Software

Beoordeeld op 13/8/2020

We have tried a lot of different autoresponders and this has been the best of the lot. You've got high-end functions but without the cost of some of the bigger companies. We have been incredibly pleased with the deliverability we have received from Moosend.

Pluspunten

This is incredibly simple to use and has most of the features you'd find in top-tier email software.

Minpunten

There are a few features that are missing from the software but the team are very responsive and always happy to discuss additions to the software.

Bronwen
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Customer support is SUPER important to me.

Beoordeeld op 8/12/2020

Pluspunten

It's much list others I've used, except the support is superior. Winner! I have come to learn that most tech that's offered out there is similar, and everything comes with glitches and a learning curve. But not every tool comes with customer service that is actually good. My experience with Moosend support has been positive every time. Thanks so much!!

Minpunten

I can't think of anything at the moment.

Michael
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best solution for email marketing: easy, cheap and effective

Beoordeeld op 28/12/2018

I use Moosend for my start-up and for the need of our (small business) clients. The free plan is just perfect for my case.

Kudos for their blogs. I understand the pattern: offer something of value as a hook for clients, but Moosend is trully offering most useful knowledge and experience. I urge all to at least subscribe to that.

I always recomend Moosend to my contacts and clients.

A bit envy of their branding too!

Pluspunten

1. Moosend is offering one of the best and complete email marketing solutions out there

2. Free plan is perfect for begginers - Other plans have excelent rate value for money too

3. I love the brand feeling and the experience it creates

4. Their blogs are offering true value in abandance

5. Builder is super easy and fun

6. Support is excellent

7. Did I mention that they have created a perfect 'brand package'?

Minpunten

0. I would like to write something I didn't like, just to make my review legit, but sincerely I cannot find anything.

Yannis
Totaalscore
  • Sector: Human Resources
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Top class email marketing software with astounding customer support and up time!

Beoordeeld op 25/8/2017

Pluspunten

Customer Support
Consistent function and 100% up time
Really excited about the new automation features

Minpunten

Internal newsletter editor can be easily improved. The update that is on beta works great and we are waiting for it to go live

Fotini
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Yoga Retreats for everybody

Beoordeeld op 4/3/2020

The most important is my newsletter are reaching easily my target groups and I see good score ratio.

Pluspunten

Very easy software and for me that I'm not so pro digital. Also very helpful and creative the templates

Minpunten

No, to my view that I 'm using it for more than 3 years doesn't have any issues. It's good that they train us in the new features.

Elizabeth
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Easy simple system for list management and email marketing

Beoordeeld op 2/6/2022

Pluspunten

I like the customer service the best, they're always there, super helpful, and knowledgeable. The system itself works well, it's pretty simple and easy. They have you set up a clean list for better reach, which I really appreciate. Emails are easy to set up and send out, this is essentially what I use it for, my newsletters.

Minpunten

Automations are not as robust as I'd like, I'm used to Active Campaign, but then I pay a lot more for AC compared to Moosend. Some things need a workaround that other systems I've used have already in-built.

David
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Tech Home Run

Beoordeeld op 22/11/2019

The team is awesome and always available to help and support us.

Pluspunten

Easy to use and user experience is great.

Minpunten

Nothing negative comes to mind at this point.

Luca
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Best helpdesk ever

Beoordeeld op 14/1/2021

Pluspunten

Each time you need help, you will get it straight away!!! Helpdesk is great!

Minpunten

what puts me down is that I can't remove contacts on my own

Geverifieerde reviewer
Totaalscore
  • Sector: Evenementenbureaus
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

A simple way of using email marketing

Beoordeeld op 18/12/2020

Till far Moosend has allowed me to achieve my goals without having headaches or complaints. I highly recommend this option for entrepreneurs who are short of budget.

Pluspunten

I like Moosend because of its features, it has helped me to create great subscription forms. The implementation once you understand it becomes easy to manage. Moosend allows you to create several email lists and automation options that can be visualized.

Minpunten

I felt that the integration wasn't easy to understand, there are many ways of setting up your subscription forms into your websites and that can be confused when you start using it. But still seems a great option for beginners.

Konstantinos
Totaalscore
  • Sector: Computer- en netwerkbeveiliging
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great Product

Beoordeeld op 8/7/2019

Easy way to manage and contact customers and followers.

Pluspunten

Easy to use. Nice templates easy to customize. Fair pricing.

Minpunten

There is nothing I liked least about this product.

Manos
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great for bulk newsletter

Beoordeeld op 12/12/2018

Good value for money. Easy interface, great and efficient support, well-documented API. Happy to use Moosend's platform

Pluspunten

I recommend Moosend for bulk newsletter. However, not the best option for transactional emails.

Minpunten

Transactional emails API functionality.