eWay-CRM reviews

Good but hard to manage pipeline and leads

We are using for 10 years, almost daily, app. 50 users

eWay-CRM has completely revolutionized virtually every element of our business. It has allowed us to substantially scale our infrastructure while creating time savings and new efficiencies at every turn. It's also allowed us to leverage the assistance of virtual assistants in a way that never would have been possible without eWay. We have systemized all aspects of our company to be better and faster.

Implementing eWay-CRM became the excellent choice for our corporation, absolutely transforming our project control and revolutionizing each component of our operations.

We chose e-Way because of its integration into MS Outlook, we did not want to use a separate application. We were very impressed by the plug-in panel, thanks to which the user can always see whether the contact is registered in the database or not and is able to add it to the database with one click.
We regret that for us the key plug-in panel is also e-Way's biggest pain point. Supposedly, Outlook itself is to blame. User-wise, however, we find it very inconvenient.
Other than the above, we have no objections to e-Way. However, user willingness to filling the database is quite poor due to the problems with the panel.

Intuitive and powerful, eWay-CRM offers customization options and easy Outlook integration, making it crucial for our crew’s workflow.

At Martech we have been using eWay for over a decade and use it in our day to day work in managing and evaluating jobs.

good in the long term, we decided on this system in the successor company as well

eWay-CRM is a robust, feature-rich solution with strong Microsoft Outlook integration and high customization, adaptable to diverse business needs. However, the initial learning curve is steep due to limited training resources, and improved onboarding would help. Overall, eWay-CRM is an excellent choice for businesses seeking a customizable CRM.

My overall experience with eWay-CRM has been exceptionally positive. The system is highly intuitive and seamlessly integrates with Outlook, making it easy to manage our sales pipeline. Its comprehensive features for contact management, deal tracking and project management have streamlined our workflow and improved our sales efficiency. Additionally, the customer support team is responsive and helpful, ensuring any issues are promptly resolved.

very easy to use, good connection with MS Outlook

My experience is good. In general, I don't have any really negative experiences. I like the clarity of CRM.

The system is comprehensive and can be easily customized.

Even with very frequent system updates, eWay CRM is a stable system. In practice, we hardly solve technical problems of the system. Therefore, the company and the system appear to be robust in the area of ​​IS/IT.

The people in the company are nice.

Implementation of eWay-CRM was the right choice for our company. It made order in all active and possible projects, internal projects included. Everyone in company uses it daily.

Everything is good in general, it does what is expected

Nice product, with clever features and it still has a lot of potential to grow

Great at all, work as we need + customization work great for us.

I easily imported my companies and contacts. It was super easy to set up. I have customized deal workflows. I have been in touch with customer support a few times and they have been super responsive and have done Teams / screen shares to make sure my problem was solved.

Overall satisfaction at 80%, facilitates communication within the company, access to the database.

Today, I cannot imagine my work without using this system.

It works well when it works and easy to use. If you miss an update or want to retrieve big emails quickly it can be sluggish. Make sure to update immediately if there is an update required.