Databox reviews

Ok, so I was desperately looking for an affordable platform to centralize my reporting for my clients. Most things that I found were either too expensive or too limited. I tested many free reporting tools - not enough connections. I tested the "free trial" of the big guys - great, feature-rich, and waay out of my budget. Then I came across Databox and I have to tell you, it has been a complete game changer for me. The Free version allows you to connect 10 clients to 3 data sources for reporting but then I discovered that I could easily afford the next level upgrade version, which allowed me to enhance my reports with up to 10 data sources for 10 clients. The setup was extremely simple and once I created the dashboards and scorecards, I was able to click a button and create an easy to understand report for my clients. I highly recommend this product to anyone who is struggling to keep up with the reporting for their marketing clients.

Honestly, nothing. Maybe that I have to pay for it to use it, but that's business.

the visualizations are great and is easy to customize. I always thought Tableau was too much. Databox gives you nice-looking dashboards without it being overall flashy or complicated

I wish the dashboards were bigger so i could fit more information. or i wish i could connect them and make it so i can scroll to see the different dashboards. but really i wish they could be organized better. it's nice that people can organize the way they want but i wish by default the order was what i set. i also wish there were folders so i could group the marketing dashboards all in 1 spot then give everyone access to that folder instead of one by one. so i try to color code the dashboards to make it easier but not everyone is going to get that. i also don't like that anyone can share the datawall of a dashboard and then they get added to the account. i wish there was a verification process that would notify me when someone new is trying to view a dashboard. but b/c people can just share i see random emails get created and i want to be able to have more control of our data and make sure they are seeing only the things they should be seeing

The visualizations are great. The visual options are really some of the best I've seen.

Databox probably has the worst customer support of any software company I've ever deal with. That's not an exaggeration or hyperbole, it is absolutely atrocious. It can take hours or days to get a support response that's so obviously incorrect that a user with just a couple hours on the platform would know that it's wrong.

-Great at calculating custom metrics or calculating one metric from two or more data connectors -Offers great pre-built templates to use -Excellent pricing and offers 3 hours free one on one training-great for creating goals and tracking goals

-Learning curve-limitations on number of connectors you can have at a time (You have to pay extra for each connector after 10th)

it is a very appreciated software in the analysis, the exploration of the data. it also allows to share its work

Difficulty to manage dates in visualizations

Amazingly powerful and rock solid up time.

It does take a tech savvy designer to set up.

Easy initial set up and solid daily results (the sync with Google is really good)

Lack of more parameters for fine tuning reports

simple, easy to use and it integrates into slack which makes it easy to give automated reports to our clients

no real cons, but it would be great if the custom equations were on the basic plan. Seems like something everyone should have access to especially given how much i'm paying. Something as simple as Cost Per Purchase is not available on the TikTok dashboard when it is clearly available on TikTok

Its absolutely brilliant that they allow you to connect up to 4 social media accounts without having to pay. Social media isn't top of the list at our company so all we really need is Google Analytics and Linkedin. Once everything was set up and linked and I had spent a bit of time customising the boards all I have to do now is update and share them each month for the directors meeting. Super easy!

Its obviously a very complex piece of software and I'm sure there are things it does that I don't even know about yet.

The customization options for each dashboard

Data sources keep disconnecting at times.

The ability to integrate with multiple platforms

How I can set up custom goals and dashboards, relevant to the data its showing so I can track progress

The daily emails to let me know if we're hitting those goals (Nothing like a bit of habit stacking right?)

The fact that you can get a whole HEAP of value from the free version alone

Honestly nothing

Its super clean, easy to use, fast and intuitive

The basic account is free with data box and gives you 3 datasources which is enough to make some really nice visualisations of your data. We use it to send investors regular updates and give them a link they can access whenever they want to get an update on our progress. Once we created theses boards they just update automatically which make it some much easier to manage.
They have a great range of connectctions with most of the services you can think off to run your business. Their visualisation tools make it pretty easy to set up nice views of your data, and if you are stuck they have some great templates that just plug and play with your data.

There have been a few bugs as we are in the UK we want money to be in £ and their default is $ there are some work arounds to make it work but it would be nice to have currency support built in and automatic.
Sometimes the data shows a little funnily on the iPhone app, support are very good at fixing this issues though.

- Daily scorecards
- Beautiful designed web and mobile app
- Databox Query Builder which allows us to get customized metrics from analytic tools
- Powerful yet simple Designer, where you can quickly set up datacards with a simple drag and drop feature
- Very helpful and responsive customer support

- The alerting feature didn't seem to work for us two months ago so we stopped using it

The software is both intuitive and aesthetically pleasing. Easily view your data from Analytics, Google Ads, social media, etc. all in one spot.

the feature I find most valuable is the ability to set alerts for goals. This reminds me n my team of our progress and where we stand in regards to our goals. You can set these so clients can see them as well!

Overall it is simple to build visuals without code and drill down further into those visuals via the query builder or manipulating data rows/columns.

To really use the tool to its full potential you should use the paid version. The free version is very limiting in data and may limit data source connections.

All data in one place, easy to use/great ux, slick design

More data connectors for my team like Jira

As a small ad agency, we manage various different accounts on many different platforms. Google analytics, adwords, Facebook ads, etc. Databox lets us identify the key performance indicators that we need to see on a daily basis and makes tracking campaign progress EASY!

NOTHING! Please keep doing what you are doing, Databox! I can't imagine doing my job without this software, literally!

Mobile-first, native and great experience, TV dashboard

More data connectors for engineering teams (Jira, Trello...)

Simple to connect different data sources and have all the data in one place. Web site allows for advanced setups, but maybe not so simple to use. Beautiful mobile visualizations. Datawalls are really useful. Good value for money.

Needed a Zapier account to connect to Spreadsheets, but on the other hand Zapier allows me to add many other sources.

I like the customer support and User Interface. It's very easy to build and it has a lot of pre templates. We can use any templates and change them according to our needs.

Databox have to think about a free version for google sheets. AS Google already has the dashboard called the "Google data studio" version where anyone can freely set up their dashboard without any hustle. So if it is only for google sheets then the databox must think about a free version.

This web base Software Is amazing! For small users it is free and very powerful. To be able to have everything connected Under one dashboard makes everything so much easier & nicer.

No cons at all. it is Perfect & Superfast!

I like that you don't need to be tech savvy to use Databox ,it is very easy to implement. It is great at visualizing results and helps me a lot with better understanding complex matters .

They have a lot of pre-made templates .However to a larger part they look identical and I think you are better of creating your own structure .

They're continually building out new connectors and features based off customer feedback so things move quickly in the direction you're looking for.

It's still new and slightly buggy at times so it can be frustrating sometimes to build something out and not have it work 100% correctly. This is small stuff though since their support is amazing and the bugs are fixed quickly.

You can configurate all live reports as you like and need. Also you can get some templates of partners with which they worked successfully. You can find boards for Social Media accounts and ads, Google Analytics and Adwords, all about HubSpot and many more. If you don't have a tool which collects all of this, Databox is your choice.

You need a lot of time and some webinars to understand all the opportunities and how to configure it for yourself.

Easy to keep up with all my data from my business, easy to keep track of my products. I can check it from anywhere on the go, so I always know how my stuff is doing.

As with most things the pricing is a bit high, there is a free plan but its not useful for a business. It would be great if it was a bit cheaper in the future though.

Really flexible, really capable product. I've tried a few and prefer Databox. Love the move application and it works lovely on large TV's. Great support and advise from the team

I wish it had Jira support - I guess they've got a long list but other integrations would be lovely as it'll give us the ability to have a single dashboard tool for our whole team.