Employment Hero

Het toonaangevende geïntegreerde platform voor HR en personeelsbeheer in Australië

Totaalscore

4,5 /5
(178)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,3/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,3/5

90%
heeft deze app aanbevolen
Sorteren op

178 reviews

Micka
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Game Changer for Small & Medium Businesses

Beoordeeld op 7/12/2018

I saved so much money not needing to do up employment contracts, and all the time I save as a small business owner is invaluable!

Pluspunten

In small & medium businesses the likelihood of affording a full time HR Manager is slim to none! But with Employement Hero one is barely needed! I love the employee engagement surveys, the reminders when someone reaches probation end, the simple onboarding.... no paper forms, no tax dec forms!! Not to mention the awesome benefits and discounts my team and I receive!

Minpunten

It’s really only the limitation on a seamless approach to choosing a superfund that lets it down a little, but against all other things that it saves you time on, no big deal!

Antwoord van Employment Hero Vertalen naar het Nederlands

Thanks so much for your awesome review, Micka! Employment Hero was built for people just like you, so we're stoked to read your review and see just how much the platform has helped. Keep up the awesome work!

Thanks again,
The Employment Hero Team

Dearne
Totaalscore
  • Sector: Landbouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

HR made easy

Beoordeeld op 8/5/2020

The fact we can have up to 350 people inducted and work ready over our peak season the thing we loved most was the ease in which we could do multiple pays per week for the different divisions we have, and the fact employees can access their payslips, leave balances etc is just awesome.
We most definitely saved hours pay day by using this system very happy we made the change to Employment Hero.

Pluspunten

We found the system super easy to use once set up had been completed it was a very simple process to move over to Employment Hero - We use a lot of seasonal workers through Cherry season and this system made it so much easier for employees as well as the admin team.

Minpunten

Not so much as liking least but it just took a while to work out which information was where in the menu

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Dearne,

Thank you so much for taking the time to review Employment Hero and to provide so much detail about your experiences. We really appreciate it.

We're so glad we can help you manage your onboarding and offboarding across seasons and that all your employees love having their employment documents on hand whenever they need them.

We look forward to supporting you and the team for many more seasons to come!

Thank you again,
The Team at Employment Hero

Georgie
Totaalscore
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

Easy to use platform that employees enjoy interacting with - but don't expect customer service...

Beoordeeld op 15/6/2018

Good functions and an easy to use platform don't compensate for lack of support or customer service.

Pluspunten

Has cut down on our paper trail. It's good having all the HR documents uploaded in one place that can be accessed by employees.

Minpunten

Little to no customer support. All correspondence must be by email which is slow and ineffective. EH changed to a 'pay-for-support' arrangement after our company had already signed up - so the appealing point of difference that made EH stand out is now gone. The platform is expensive and can only be paid for by direct debit - which would be okay if invoicing was accurate and correct. We are now looking at other platforms but it's a bit like deciding you want a different breed of puppy after you've house-trained the first one.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Georgie, I know I'm a little bit late to the game here but I wanted to address your concerns regarding our customer support team. In the past 9 months, we've worked tirelessly to improve our response times and expanding our support resources. We've also introduced a brand new education tool that guides users through the platform, step by step, reducing the reliance on our support team. I guess what we're saying is, we can still be that puppy!

Hope to see you on the platform soon,
The Employment Hero Team

Joanne
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Practical and Efficient Employment System

Beoordeeld op 8/8/2019

The set up process is well worth the time invested for the efficiency that follows.
All staff have embraced it, with few problems.
The system is transparent; all documents can be signed from any location; any additional documents can be added immediately and read and signed off by staff on the same day; it also serves as great filing sytem and has the ability to remind staff of overdue certificates; licences etc.

Pluspunten

The program is very time efficient; with staff using timesheets instead of manual timebooks; leave request updating on a calendar automatically once approved etc; quick facilitation of documents between employer and employee.
Onboarded new employees is simple.
The process from sending out a letter of offer and associated paperwork; to the employee registering without any problem before commencing with us, has been seamless.
Other quality feature are reminders for expired certificates and licences; birthdays; probations etc.

Minpunten

Syncing to MYOB AccountRight:
Currently RealHR does not sync correctly with MYOB AccountRight due to the rounding of wages.
For e.g:
Employee 1 gets paid $55000 per annum or $27.834 per hour. (three decimal point rounding)
All employees are set up on hourly pay basis as this way personal and holiday leave etc can be entered each week.
If I set up employees under Salary pay basis I cannot enter entitlements.
Real HR only rounds to two decimal points and then when it syncs with MYOB it throws the annual amount of $55000 out in MYOB due to the difference in rounding and this upsets Employees when they see the change in their annual wage amount on their payslip.
Time sheets:
I would like to see an extra box that can stipulate if on any particular day whether the day is OTE or annual leave or personal leave or even a mix of OTE; annual leave; personal leave etc. At this stage you can only stipulate this in notes and sometimes it is easily missed.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Joanne,

Thank you so much for taking the time to provide such a detailed review of Employment Hero. It's greatly appreciated by our team, as well as potential customers looking for their own HRIS solution.

I have passed your feedback regarding the MYOB integration limitations to our product team.

Thank you again,
The Employment Hero Team

Rachel
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Employment Hero Review

Beoordeeld op 28/10/2019

The on boarding off staff has become so much easier compared to manually entering forms and employee information in the system. We also utilise the payroll feature and the payroll team we work with are brilliant too. A lot easier to collate items such as policies, collect employee documents and track their document expiry dates for compliance purposes much easier. Also much easier to track probation periods with the reminders.

Pluspunten

I like it’s easy to use, the HeroShop (now My Benefits -> Discounts) is brilliant and adds a benefit for employees, issuing employee documents and on boarding them is very simple and saves us so much time otherwise spent on manual on boarding. Leave management, timesheet management very simple and straightforward. Reporting features is great too, to find out staff insights such as headcount numbers etc. Any queries I have or issues with the system the support team is very helpful too!

Minpunten

Occasionally when I email employment contracts to staff they have difficulty with finding this email in their junk mail / spam / inbox. Some are not able to find this at all. I usually have to then send the contract manually. There’s no way to resend the contract once it has sent, so perhaps a feature such as send a staff member a reminder email to sign their contract could be beneficial. Some staff have trouble uploading their certifications, perhaps by incorrectly dating or using the wrong document format (e.g. Not PDF). I think having more features on the phone app too would be great because majority of staff use employment hero on their phones only because it’s quicker and more convenient. For First or secondary managers, if they can lodge leave on behalf of their staff via the mobile app, I think that’d be a brilliant addition to the phone app.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Rachel,

Thank you so much for taking the time to leave such a detailed review of Employment Hero! It's a huge help to others looking for their own people management platform. It's great to see we've saved you so much time with your HR admin and that you've found the support team so helpful.

We appreciate your detailed feedback about the system too. It is possible to remind pending employees about their contract - I'll send you an email now to show you how.

Thank you again and we'll be in touch shortly.

All the best,
The Employment Hero Team

Rania
Totaalscore
  • Sector: Juridische dienstverlening
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Soltuion to our Cost Centre Reporting!

Beoordeeld op 6/11/2020

We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!

Pluspunten

Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

Minpunten

It would be great if it can be linked to the Outlook Calendar!

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Rania,

Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.

Thank you again,
Anna from Employment Hero

Shannon
Totaalscore
  • Sector: Recreatieve faciliteiten en diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

We ❤️ Employment Hero

Beoordeeld op 14/2/2019

Overall, our experience with EH has been an extremely positive one. It’s helped us streamline all our HR and payroll functions, we are now completely paperless (except for the odd report here and there!)
They really are on top of the game.

Pluspunten

What we liked most was the fact that it turned our HR and payroll departments paperless - virtually overnight!
It’s easy to use and navigate. It’s intuative and suits our 150+ employee sized business to a tee.
Seamless integration between the HR and Payroll platforms means less time spent on menial data entry and fewer mistakes.
Perfect Integration with our accounting software as well.
We’ve been using EH for the past 2 years and they’re constantly improving and/or implementing new features.

Minpunten

The reporting functionality on the HR platform wasn’t quite where we needed it to be but this has been improved over time with updates.
Also, the staff announcements feature is a bit basic for our needs.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Shannon, thanks for sharing your experiences with Employment Hero and HeroPay! We're always developing so our reporting feature will continue to improve. It's awesome to see that we were able to help Aquabliss become almost entirely paperless too.

Thanks again,
The Employment Hero Team

Christopher
Totaalscore
  • Sector: Diergeneeskunde
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Customer review

Beoordeeld op 4/9/2018

As a system , I am very happy. The HR platform allows me to keep my policies and procedures in one place, is transparent to all staff and I am comforted to know that it is legally complaint. The payroll system is fantastic. The pay slips are comprehensive, illuminating ambiguity and keeping staff satisfaction high. I have no problem recommending the system to any SME owner who has a desire to govern their business properly.

Pluspunten

Stable platform, it works and is simple for staff to comply with

Minpunten

The platform represents a new paradigm of online HR processes. Understanding how the system works takes a lot of time and constant revision. Obviously people learn by different styles and methods, but I felt that having a person to talk through important issues like payroll and performance reviews is important. The strategy to have all phone calls a pay only service is myopic. It may be more profitable for EH but it undervalues to importance of the client.

Antwoord van Employment Hero Vertalen naar het Nederlands

Thanks for your review, Christopher. We do value our clients very highly, but unfortunately phone support isn't scaleable. Our online support team is highly skilled and we have every confidence in their ability to solves issues quickly and effectively. We're really glad you're enjoying using the platform though and even happier to see you'd recommend us to others!

Thanks again,
The Employment Hero Team

Darrin
Totaalscore
  • Sector: Vervoer/over de weg/per spoor
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A great paperless system

Beoordeeld op 10/3/2021

Excellent

Pluspunten

South West Community Transport have been using Employment Hero for 6 months now and it has improved our H.R. immensly. We are now nearly paperless with all our document controls, contracts, training, Performance reviews and procedures. Employment hero makes it very easy for staff to access their personal files at anytime of the day or night from any location and allows management to deliver compulsory reading, updates and most other things electronically.
The system is great, economical and we are not even using it to its full potential yet.
I strongly recommend Employment hero as an electronic alternative to a paper based H.R. system

Minpunten

We could use more flexability to change things within the contracts and also to have the ability to advertise casual roles.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Darrin,

Thank you so much for reviewing Employment Hero and sharing your experience with others. We're stoked to see that Employment Hero has had such a huge benefit on your business and look forward to supporting you and your team for many years to come!

Thank you again,
Anna from Employment Hero

Louis
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great platform that is always improving

Beoordeeld op 30/9/2019

Pluspunten

so many quality of life features that make tedious administrative tasks really easy!

Minpunten

expensive phone customer support can make it challenging to get a quick answer to a query.
Email support is free, however, can be slow.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Louis,

Thanks for taking the time to review Employment Hero! It's great to see you're getting so much value from the platform and we love that we're able to make employment so much easier and rewarding for you and your team.

Thanks also for your feedback regarding our support. This is a known issue and is a high priority for us to improve on in future.

Thank you again,
The Employment Hero Team

Mark
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Solid HR platform with self-service approach

Beoordeeld op 4/12/2019

As an employee, the integrated approach of Employment Hero gives me much greater visibility and control over all the aspects of my employment in one place than any system I'd previously used. It brings together all the bits of information typically stored in folders and emails and separate systems: formal employment docs, leave and pay, performance management, and team dialog around goals and awards.

Pluspunten

- Ability for users to self-select a range of settings, functions and notifications, as well as find all employment-related documentation in one place.
- Ability to access, review or initiate contractual documents, incident reporting, team comms, goal-setting, policies, reviews and rewards.
- Encourages interaction with employees through goal-setting, nominating others for awards, etc.

Minpunten

- initially, payroll took a long time to get going (I was told there were complications with syncing records but this is now sorted)
- some elements of the user interface are less intuitive than expected of this generation of software, but relatively minor compared to its overall capability

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Mark,

Thank you for taking the time to review Employment Hero! We're glad to see you've had such a positive experience with the platform.

Have a great day,
The Employment Hero Team

Eliza
Totaalscore
  • Sector: Geestelijke gezondheidszorg
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

User friendly and full of features

Beoordeeld op 8/5/2020

Hr is all in one easy location now, and easily accessed from everywhere.

Pluspunten

It is easy to use and navigate around, for both staff and administrators. It has everything built into it that you would need in an HR software. From the easy on boarding, including the ability to advise staff of new starters requirements, to the inbuilt contracts, the easily editable contracts and forms you can add yourself to the performance reviews to the ability for the organisation to stay on top of certification requirements.

Minpunten

It would be nice to be able to hyperlink to other documents. such as the policy section, in a policy there may be reference to a form that needs filling in. Would be great if we could like those.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Eliza,

Thank you so much for taking the time to share your experiences with Employment Hero HR. We really appreciate your feedback and are glad we could help centralise your HR.

Have a great day,
The Team at Employment Hero

Matt
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great customer service, easy to use product

Beoordeeld op 6/7/2017

Everything about Employment Hero is easy to use and easy to understand. Has helped our organisation do paperless with HR and track/control more with less effort (better than our previous system combination of software/files/folers).

Pluspunten

The ability to upload policies, HR documents and the system tracks the completion/acknowledgment for you in a fast and simple way. The people behind the customer service are responsive and helpful so it's not just "software as a service"..you get great support too.

Minpunten

It does everything it says it does well. The way people can sign documents on their phones/tablets/computers is a little inaccurate (turns your signature into more of a scribble) which should be improved, but that's mostly cosmetic.

Antwoord van Employment Hero Vertalen naar het Nederlands

Thanks for taking the time to give Employment Hero such an amazing review, Matt! It's so great to see that you find Employment Hero easy to use and intuitive. We're happy to have helped you go paperless and even happier to see you're pleased with our customer service - we aim to please!

Thanks again,
The Employment Hero Team

Caroline
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Could not recommend more highly

Beoordeeld op 11/5/2020

Employment Hero is amazing. Not only does the software solve so many problems, the company taht manage it are continually delivering new functionality and services to help business owners & operators. They do so at a highly affordable rate. My company also uses their HR legal services - Employment Innovations - which provide highly affordable advice on all range of HR issues. It's like having an in house HR team for a fraction of the cost

Pluspunten

As a small business operator, this software enables me to deliver a bonafide and professional HR function to my employees. It helps ensure I'm compliant with regulations and deliver employee services that are reliable and trustworthy. In addition to this, it saves me time.

Minpunten

There are some areas for improvement but I am not aware of a better product in the market and the developers are continually innovating the product.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Caroline,

Thank you so much for taking the time to review your experiences with Employment Hero. It's great to hear that we've been able to help you and the team at Investa Projects.

We look forward to supporting you for a long time to come.

Thanks again,
The Team at Employment Hero

Loui
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Incredible platform that just gets better

Beoordeeld op 3/3/2020

Generally pretty good customer service. email support can be a little slow at times.

Pluspunten

Heaps of ease of life features that make normally time-consuming HR admin tasks really simple.

Minpunten

Sometimes support questions via the email can go unanswered and you have to pay extra to have a phone line.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Loui,

Thank you for taking the time to review Employment Hero. We're really proud to be able to continue to support Fonda Mexican's people management and look forward to adding even more features to make your HR admin easier!

Thank you also for the feedback regarding our support team. We are working on improving our response times and hope you notice the change soon.

Thanks again,
The Employment Hero Team

Dan
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

EH has provided an excellent system that has a value proposition which rivals the largest...

Beoordeeld op 23/10/2017

Paperless onboarding!

Certificates/compliance reviews!

Pluspunten

The ease of use and roll out has been fantastic. The cloud based system doesn't require dedicated IT resources and can managed and rolled out by anyone.

The paperless onboarding/contract signing is fantastic!

Minpunten

To upload and edit HR documents requires mark up and emailing to the support team.

Onboarding doesnt force the staff member to fill out all relevant personal data fields.

Onboarding module doesnt apply to contractors thus I have to add them through the employee side (whilst stipulating that they are a contractor).

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Dan,

Thanks for giving Employment Hero such an awesome review! We're glad you find the platform easy to use and you've found the paperless onboarding and electronic contracts helpful.

Thanks again,
The Employment Hero Team

Vincent
Totaalscore
  • Sector: Geestelijke gezondheidszorg
  • Bedrijfsgrootte: 201-500 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Employment Hero review

Beoordeeld op 23/2/2021

Pluspunten

The ease of accessibility from an employee perspective. The visual imagery of this program makes it easier to use also.

Minpunten

Leave balances don't update daily like most programs, instead you have to wait fortnightly. Also, when taking leave you must select individual days or consecutive only if they are the same type of leave.

This makes mapping out long term leave (such as Parental leave) time consuming. E.g imagine you want to use 2 days of Annual leave, 2 days of Parental leave (paid or unpaid) and 1 day of Long Service Leave in an application?

Also, extracting leave related data is not so straight forward as it looks.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Vincent,

Thank you for taking to the time to share your experiences with Employment Hero with others. It's great to see that you're finding so much value in the platform!

Regarding leave balances, Employment Hero Payroll uses projected leave balances to update employees' leave balances in the platform. These are then confirmed in the next pay run.

Thank you for your feedback regarding long term leave management. I've passed this on to our product team now.

Thank you again,
Anna from Employment Hero

Leanne
Totaalscore
  • Sector: Commercieel vastgoed
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to use HR Platform

Beoordeeld op 21/7/2019

We have enjoyed employment hero as it has allowed us to have the ability to manage leave more effectively and store our policy documents in the one place.

Pluspunten

Employment Hero is very easy to use, it allows for a clear leave management platform and also a policy document storage

Minpunten

The interface with Myob can sometimes be an issue, but the problem is more on the myob side.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Leanne,

Thanks for giving Employment Hero such a great review! We love that you're finding the platform easy to use and leave management is that much simpler for you and your team.

Thank you again,
The Employment Hero Team

David
Totaalscore
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Excellent product and service

Beoordeeld op 27/4/2018

Pluspunten

It talks to Xero and it is very intuitive and easy to use. It not only has saved us hundreds of dollars in HR and time, it is helping us to organise our policies and other processes in one place.
The onboarding tools are also fantastic and totally automate the process while still giving us full control.
This really is a fantastic product, it is more than paying for itself and we are still only on the learning curve, probably using 30% of its potential.
Being cloud-based it also a big advantage for us and it allows the user to log-in regardless of where they are and what devise they use.

Minpunten

Haven't found a Con yet.

Antwoord van Employment Hero Vertalen naar het Nederlands

We've got stars in our eyes ???

Thanks for giving us such a glowing review, David! We hope you're still loving Employment Hero as much you did when you wrote us this review!

Thanks again,
The Employment Hero Team

Ann Marie
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Took some time to decide on a product that would support our business.

Beoordeeld op 31/1/2018

Pluspunten

It is user friendly and easy for employees to use. Employees are able to receive notification via mobile or email.

Minpunten

There is afunction that isn't fully developed that would support our business. Ie contractors information not being able to save after they are off boarded.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Anne Marie, thank you so much for leaving your review for Employment Hero! We're always developing the product and I hope that in the last 18 months since you left your review, we've solved the issues you had.

Thanks again,
The Employment Hero Team

Tomoyo
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

EH platform made HR record keeping easy

Beoordeeld op 26/11/2018

Pluspunten

Document control of company policies, record keeping of HR documents, leave management etc. Tasks traditionally took many hours are now done paperless and there'll be no argument that the employees have not received documents.

Minpunten

Understanding 'variables' in the contract template was a little hard because I couldn't find answers by going through 'Help' or manager's manual. I was preparing a contract for one of managers and it kept revering to my position/my name instead of the manager's. Once I figured out why it was doing that, it was all fine but perhaps this needs to be added to user's manual. One thing I'd like to have in EH platform is a new employee to acknowledge that he/she received an induction. I know I can assign induction tasks to my team members but from what I can see, there's no area for the new employee to acknowledge that he/she received the induction. So I'm still getting a paper checklist signed by the new employee and uploading the record.

Antwoord van Employment Hero Vertalen naar het Nederlands

Thanks for your great review, Tomoyo! Though we're a little slow to respond (our bad!), we really appreciate your feedback.

Thanks again,
The Employment Hero Team

ANDREW
Totaalscore
  • Sector: Vervoer/over de weg/per spoor
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great Product

Beoordeeld op 14/10/2019

Pluspunten

I found the information and the ease to use is great for me as I can see a lot of information in one place.
staff find it easy to use.

Minpunten

I have not found anything at this stage.
We cannot put contractors in there so we can put leave in.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Andrew,

Thank you so much for taking the time to review Employment Hero. We're happy to see that you've found the platform so useful and that your staff love using it too!

Electronic independent contractor files are available on Employment Hero. We'll send you an email now to see if we can help you set things up.

Thanks again,
The Employment Hero Team

Yun
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Employment Hero

Beoordeeld op 31/5/2019

Pluspunten

Easy to use, all updates are done for you

Minpunten

Lack of face to face support, but supports are on its way if you ask for.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Yun,

Thank you so much for your amazing review of Employment Hero! It's great to see you find the platform easy to use. With HeroPay, rates and rules are kept up-to-date by our in-house specialists with changing legislations automatically translated to your payroll.

Thank you again,
The Employment Hero Team

Marianne
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Intuitive and Extraordinarily easy to use

Beoordeeld op 21/4/2020

Simply automate the management of people and payroll. Increase visibility of data to support better decision making.

Pluspunten

So intuitive to work with EH. Self taught and easy access to all their support tools.

Minpunten

Sometimes understanding how to report on what you want takes a bit.......

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Marianne,

Thank you for taking the time to review Employment Hero on Capterra. It's great to see that we've been able to help Strata Choice better manage their people and you've found the platform easy to use.

We look forward to supporting you and the team for many years to come.

Thank you again,
The Employment Hero Team

Gail
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Love employment Hero

Beoordeeld op 25/3/2020

All of your documents are in one location and you can run reports on who has completed what modules.

Pluspunten

Access on any device and keep up to date with all leave applications. Having access to real live data enables you to be able to plan ahead with not only your leave but other members of your team.

Minpunten

Nothing, this covers all that the average employee needs to use as well as the applications that the HR team need to use on their level.

Antwoord van Employment Hero Vertalen naar het Nederlands

Hi Gail,

Thank you for sharing your wonderful review of Employment Hero. We couldn't be prouder to support RFG manage their people and love that we've been able to make things so much easier for you and the team.

Looking forward to building an even better world at work with you and the team.

Thanks again,
The Employment Hero Team