EZRentOut reviews

EZRentOut is no doubt the best bang for your buck. Within a couple hours I already had many past rentals entered in and billed. The user interface is friendly for all experience types and lets you control settings from basic to advanced depending on your needs. I recommend this program to anyone with a small to medium sized rental business that is on a budget, nothing else can compete.

I would like to see the ability to clone custom quotes and invoices in future versions. Also, the iPhone app needs to be updated with more controls and enhanced for iPhone X screen size.

It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal

The onboarding process could be streamlined so much easier

The ability to be able to customize any report or form. Support is great!

That you are not able to search orders through the PO Numbers.

Overall it's great software. Very easy to get around & easy to learn as well. You can sort the rentals out a variety of ways. As of just recently, it allows you to issue refunds, through your credit card company. The Customer Service Team is always available & open to new ideas.

From time to time there are glitches.
There are a few things I wish the software would do. Am planning to contact EzRentOut to offer some suggestions .

adding things to cart and notify the concerned parties

its easy to integrate with any of the services application and it uses latest technologies like AWS

The mobile app with scanning features. Ease of use.

Not much so far. Pretty solid software with great features.

There are A TON of settings that allow you to customize the software to exactly what you want.

Sometimes there are too many settings/options and they're not really organized the best. If I know a setting needs to be changed, I have to sort through all of them.

It's fast and easy to use for our customers and staff!

I would like to see a POS function along with the current interface.

I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

Easy to use, straightforward, a multitude of applications and options for admin/users, and reachable customer service.

My only complaint would be the design of the software (aesthetically speaking)

Inteface, user experience, easy to use, constant improvement

menu became too big it needs redesign, some view options could be improved. reports can be improved so we can take real advantage of all stored info in the database

Ease of use. Very nice to look at, love the design structure of it. It's very detailed and gives tutorials on how to do things.

Nothing. It's fine the way it is. Only thing I didn't like was the whole login process. But I can understand why it was created like that, in order to prevent hackers from getting in.

The inventory management, accounting, customer portal, and product website are excellent. EZ to use, customize, and the customer service is great.

Haven't found anything I don't like. Any changes I've requested, the product team quickly makes adjustments.

What attracted us to this software was the ability to minimize the admin hours for our rentals. With the equipment scheduling, we know exactly what we have available at any given date.

The web interface is a bit clunky. There is a LOT of customizing to get set up. We're working though it, but the learning curve is more than we were hoping for.

There are multiple possibilities organizing items and bundles. The Add-Ons are very nice. You can follow constantly how items are being used and rented

Few options in order to design the webstore. In the webstore there is not possibility of checking availability items individually. It would be nice if clients could know when items are available in a calendar

First it's Cloud based. We started out using another rental software that was way to complexed for our newly formed rental business. Soon found out we were only using about 10% of its features. We paid $950 for onboarding ($O with EZRentOut) The monthly fee is about 1/2 of the other. But most of all we can access the system from multiple devices, no so with the other company.

No way to set up weekend rates. No way to just print orders directly to the printer without first creating a PDF File then printing it.

It is used to create customer invoices for equipment rental. It is a separate from the accounting software, as such facilitate to keep the accounting numbers in order

Lacks credit and debits notes...........

EZRentOut lives up to it's name. It is easy to use and all the functions and selections make sense to the tech savvy and the not so tech savvy user. The mobile app is great.
Speed is better then normal for online software. Set-up is straight forward and flexible. There are plenty of options for customization. Integration with Xero accounting system is a big positive for us.

The charge out rate structure is different to what were we using, ie weeks/days rather than weeks/part weeks, but we just altered our system to match, not a major.

Ease of use. Great customer service. Keeps us organized.

Literally nothing. Had one issue and it was resolved quickly

The navigation, design and layout are simple, consistent and easy! There's very little delay for teaching new users how to operate the software.
The history log is excellent, giving you not only the ability to search through previous orders, but also modify anything.
Love the quick search tool, which then allows you to easy add items to a new order. Not just that, but it lets you know if items are available or not in the same action as well!
Integration of Quickbooks!

I think the mobile app is one step behind the computer software. It just needs to be simplified in my opinion!

Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!

We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.