Webex Suite reviews
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7415 reviews
- Sector: Verzekeringen
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Een prima tool die zich als maar ontwikkeld
Beoordeeld op 15/11/2022
Pluspunten
De tool is gebruiksvriendelijk en self explanatory. Zowel te gebruiken op desktop, tablet of mobiel door de app. Ook kan je met je telefoon inbellen zodat je lekker een buiten wandeling kan maken zonder dat je de meeting mist.
Minpunten
Vaak storingen en geen goede integratie met outlook. Zo kan ik niet via webex in mijn agenda zoals dit bij een teams wel kan. Ook maken weinig andere bedrijven gebruik van webex waardoor sommige mensen niet in de call kunnen komen
- Sector: Detailhandel
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Webex Meetings- Pioneer e-Meet
Beoordeeld op 29/9/2024
As a manager I need to share thoughts, Ideas and take feedback from my peers while discussing with...
As a manager I need to share thoughts, Ideas and take feedback from my peers while discussing with them .Webex is best medium for me to connect with my peers who are physically not available in office.
Pluspunten
When opportunity comes one need to grab like Webex which was became popular in covid time where organization uses this as meeting platform for employees.
Minpunten
Although it was started earlier but some features were missing like presentation control, effective background, central control over mice and video for presenter.
- Sector: Bouw
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great features and amazing support! Just need to take a long time to learn.
Beoordeeld op 2/12/2024
Very rich in features that is expected from a company thats been around for a long time. But it...
Very rich in features that is expected from a company thats been around for a long time. But it hasn't been new comer friendly yet.
Pluspunten
Easy to setup and rich features. Comes with a superb customer support that are ready to help 24/7.
Minpunten
Can be a steep learning curve for people that are new to video conferencing.
- Sector: Recreatieve faciliteiten en diensten
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
End User woes
Beoordeeld op 20/11/2024
Good quality video meetings that are a headache for end user. Constantly requiring updates to get...
Good quality video meetings that are a headache for end user. Constantly requiring updates to get into a call.
Pluspunten
The call quality is decent and similar to other team management/video call apps. Every meeting I've been to using Webex has not stuttered or had issues.
Minpunten
Webex is complicated to get going, especially for a simple user. As a client of a company who uses Webex, it forces me to download and maintain this program in order to have calls with them. There's no web based video calls, it all has to go through their program and can be a hassle.
- Sector: Automotive
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
The Organized Meeting Solution
Beoordeeld op 29/9/2024
Webex Suite is organized, and it makes sharing of every desktop suitable. There are amazing...
Webex Suite is organized, and it makes sharing of every desktop suitable. There are amazing scheduling options, very affirmative.
Pluspunten
Webex Suite has suitable avenues in making virtual meetings, and there are strategic formations that foster video conferencing.
Minpunten
Webex Suite makes the information management and meetings successful without problems.
- Sector: Computerhardware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Webex is the right choice
Beoordeeld op 27/11/2024
I’ve been using Webex for over 10 years, to host meetings, it has a better quality connection both...
I’ve been using Webex for over 10 years, to host meetings, it has a better quality connection both video and audio then most
Pluspunten
Amazing screen sharing software with the ability to control and record meetings
Minpunten
Pricey compared to others with similar features
- Sector: Telecommunicatie
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great software to use for work
Beoordeeld op 12/12/2024
Pluspunten
Great for video calls and conversations for work. I like that when you're added to a channel you can see all the messages that happened before you were added in.
Minpunten
The search function isn't always the greatest.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Webex Suite
Beoordeeld op 1/12/2024
Webex suite is powerful and very complete suite to collaborative experience
Webex suite is powerful and very complete suite to collaborative experience
Pluspunten
Powerful and easy to use suite to improve the team collaboration
Minpunten
Probably it need a better integration with a email client like outlook
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
My experience with webex suite
Beoordeeld op 1/12/2024
Pluspunten
Webex suite is quite affordable, It is also very useful for employees to communicate effectively especially those on a remote set up."
Minpunten
It is abit difficult to use on mobile phone but it works best on computers.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Webex suite works!
Beoordeeld op 25/11/2024
Very easy to set up meetings and connects big workplaces together in one place with chat, telephone...
Very easy to set up meetings and connects big workplaces together in one place with chat, telephone or video conference calls.
Pluspunten
Webex suite capabilities integrates very well with third party ptz cameras.
Minpunten
I would like to see more personal customization template features.
- Sector: Computernetwerken
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
One of the best video calling programs.
Beoordeeld op 11/12/2024
I have been using this program for 5 years now and I am amazed by its capabilities.
I have been using this program for 5 years now and I am amazed by its capabilities.
Pluspunten
One of the best video calling programs. It works so well on both computer and phone.
Minpunten
There is no such thing, everything is done conveniently and qualitatively. It is so simple and anyone can handle the program
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Best Collab Offer ever !
Beoordeeld op 1/8/2024
We use Webex Suite as a collaboration software, in every meeting room. The flexbility and quality...
We use Webex Suite as a collaboration software, in every meeting room. The flexbility and quality of audio and camera are awesome.
Pluspunten
Easily integrates with Microsoft Teams. Webex Board and Telephone are very easy to implement and to use
Minpunten
The earlier versions overlapped with Teams functionality. The new one integrates smoothly.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great application to stay in touch with coworkers.
Beoordeeld op 29/10/2024
LOVED. Great tool for office teleconferences, telecontacts and instant messaging with coworkers.
LOVED. Great tool for office teleconferences, telecontacts and instant messaging with coworkers.
Pluspunten
Clarity of meetings and multiple options to change status.
Minpunten
Call option often went straight to voicemail.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Super conference tool
Beoordeeld op 7/10/2024
Best video conference tool to gets connected with coference
Best video conference tool to gets connected with coference
Pluspunten
Easy way to connect and share with our team
Minpunten
Without lagging its get connects and easy to share our screen too
- Sector: Alternatieve geneeskunde
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
No intuitive interface, features hard to find
Beoordeeld op 12/12/2023
I am an experienced user of video meeting platforms. I operator school, and we do all of our...
I am an experienced user of video meeting platforms. I operator school, and we do all of our courses online and we had been using Zoom for years before we decided to switch. I experienced a lot of frustration the first time that I used WebEx. A lot of features that I was used to having on the other platform that I use was not available in WebEx. It feels like an old interface that they’re using and there’s definitely a significant learning curve to get started.
Pluspunten
The video quality of webex was excellent. It has a crystal clear display of all meeting participants.
Minpunten
I didn’t find it easy to use. Every other video meeting software I’ve used has been super simple. WebEx feels like an old interface and a lot of the features are hidden or not available.
Overwogen alternatieven
Google MeetRedenen om voor Webex Suite te kiezen
Zoom changed their terms of service, and they have a new policy that allows them to use the content that we were delivering inside of our meetings for their AI platform. Because we deliver a lot of sensitive content we decided to stop using zoom.Overgestapt van
Zoom WorkplaceRedenen om over te stappen op Webex Suite
It integrates with the LMS we use in our school - which is LearnWorlds.- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Webex Events (formerly Socio) was a valuable tool for our symposium last month!
Beoordeeld op 19/10/2023
Webex Events (formerly Socio) was a life saver for our small business in offering the hybrid...
Webex Events (formerly Socio) was a life saver for our small business in offering the hybrid symposium last month!
Pluspunten
Webex Events (formerly Socio) was well received by our attendees, staff, exhibitors, and sponsors. We hosted our Symposium in September, and the event was hybrid. The Webex Events (formerly Socio) app was instrumental in keeping everyone organized. we liked that our sponsors and exhibitors could reach the virtual crowd just as easily as the in-person crowd. Building the app to our specifications was so simple and the help desk was quick to respond with any questions we had. The entire team at Webex Events (formerly Socio) was great to work with! Implementing the app was effortless. Our team was able to customize the app to our color scheme and highlight features of our event. The scheduling function made it straightforward for our attendees to join their session, see the upcoming speakers and overall plan their day based on who they wanted to see speak. The app was used by all involved for two consecutive days. Integrating the Webex Events (formerly Socio) app into our event to keep everyone organized was effortless. We really liked the ticket purchasing feature, this made selling tickets for both in-person and virtual attendees painless. The reporting tool was helpful at the end, we were able to see who and how many people attended each event. The reporting tool and metrics that are available in the end make planning your next event so easy. We also streamed 4 consecutive speakers every and the app records each of those sessions automatically.
Minpunten
The least helpful aspect of the Webex Events (formerly Socio) app was the training tool on streaming the sessions. The tool is only set up to train you to stream one session at a time. We spent two days training only to find out the day of our event that streaming 4 consecutive sessions was nothing like streaming just one session. It made the morning of day one of our event stressful. We suggest modifying the training for those that make more than one consecutive session so that you can train on streaming at least 2 sessions at a time.
Redenen om over te stappen op Webex Suite
The ease of use and look. The staff was fantastic to work with when we were deciding as well.Antwoord van Cisco
Thank you for sharing your experience with Webex Events! We're delighted to hear that our platform was well received by attendees, staff, exhibitors, and sponsors during your symposium. We appreciate your feedback on the ease of customization, particularly in aligning the app with your color scheme and highlighting key event features. It's fantastic that the scheduling function made it straightforward for attendees to plan their day and join sessions seamlessly.
We're pleased to have been part of your successful event, and we're glad the ticket purchasing feature and reporting tools contributed to its smooth execution. Knowing who attended each event and having access to metrics for planning future events is a significant advantage.
We appreciate your feedback on our training content, and we apologize for any stress caused on the morning of day one. We'll certainly consider your suggestion to modify the training to share best practices when streaming multiple simultaneous sessions.
- Sector: Automotive
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Webex Suite: Iconic, Robusta and Full-featured Call Center Software
Beoordeeld op 21/10/2024
Corporate meetings have been smooth and straightforward to handle with Webex Suite.
Corporate meetings have been smooth and straightforward to handle with Webex Suite.
Pluspunten
Webex Suite is the most robust call center platform which I have ever used.
I like how it unify webinar, calling, messaging, whiteboarding, BIM and VC in one central location.
Minpunten
I have over six years of experience with WS and it suits my needs without posing any flaw.
- Sector: E-learning
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
scope nd limitation of Webex
Beoordeeld op 21/2/2024
All things considered, Webex is an excellent option for companies searching for a dependable video...
All things considered, Webex is an excellent option for companies searching for a dependable video conferencing system. The capabilities are extensive, the UI is simple to use, and the audio and video quality is superb. The cost is the sole drawback, and for certain businesses, it may be too high.
Pluspunten
Webex's design is terrible, and its legacy features are hidden behind highly confusing-to-use additional interfaces that strangely worsen the primary UX's design.
Minpunten
One of the restrictions of the Webex free edition is the 50-minute meeting maximum. Excessive Resource Usage: On older systems, Webex's high resource consumption may result in freezing or sluggish performance.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
A complete build up package by Cisco.
Beoordeeld op 8/8/2024
Very fine and great performance products I saw as compare to others worked on.
A way it is designed...
Very fine and great performance products I saw as compare to others worked on.
A way it is designed is really simple and makes UI feels attractive as well to work with.
Pluspunten
1. High quality and organized management platform.
2. Features are designed in such a way to make work simplified and attractive as well.
3. Proper detailing of meeting events and agenda with participants details.
4. Taking remote , screen sharing are easy and effective with minimal lag ever noticed.
Minpunten
1. Not much popular as seen in limited workplaces which is associated with cisco mainly.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Webex - look elsewhere for meeting needs
Beoordeeld op 27/9/2024
My employer uses this method for all virtual meetings, but I would rather utilize other platforms....
My employer uses this method for all virtual meetings, but I would rather utilize other platforms. The interface also requires lots of clicks to to find the task you are trying to complete.
Pluspunten
The convenience to use Webex messenger, video, and calls.
Minpunten
It is not user-friendly and during Webex meetings, it makes a weird and annoying sound when participants enter the room.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Highly Suggested
Beoordeeld op 25/10/2024
My overall experience has been very user friendly and I would highly suggest anyone especially...
My overall experience has been very user friendly and I would highly suggest anyone especially anyone who has a call center to use Webex
Pluspunten
Webex has been very reliable and quick to update any glitches in software
Minpunten
The only thing I have not liked about Webex is that you cant get a custom ringtone on IOS
- Sector: Telecommunicatie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Webex review
Beoordeeld op 18/2/2024
Pluspunten
WebEx is a cloud-based suite of collaboration tools that includes features for events, messaging, calling, video conferencing, and customer experience. It is a software-as-a-service (SaaS) solution made available via the Webex Cloud, a communications platform designed with real-time online collaboration in mind.
Minpunten
WebEx is a web conferencing platform developed by Cisco. It facilitates online meetings, video conferencing, webinars, and collaboration. Users can connect from various devices, including computers, tablets, and smartphones. WebEx offers features such as screen sharing, file sharing, and real-time chat, making it a versatile tool for remote collaboration and communication. For the latest details, please refer to Cisco's official website or other reliable sources for the most up-to-date information.
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
I really do like the smoothness of video calls.
Beoordeeld op 6/9/2024
Stand for the quality and smooth with video conference calls.
Stand for the quality and smooth with video conference calls.
Pluspunten
The quality and robustness with video conference meeting.
Convenience with sharing of documents and files between different apps.
Minpunten
Amazing for its customer support.
Great with video conference calls
- Sector: Investeringsbankieren
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Webex Suite Review
Beoordeeld op 30/9/2024
Pluspunten
high-quality video and reliable call performance, even with larger groups, along with helpful features like breakout rooms and whiteboarding
Minpunten
user interface can feel outdated and navigating settings sometimes requires too many steps
- Sector: Kantoorbenodigdheden
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great team communication tool
Beoordeeld op 6/10/2024
Overall wonderful experience and useful for team collaboration.
Overall wonderful experience and useful for team collaboration.
Pluspunten
Great team collaboration and communication tool
Minpunten
It is becoming outdated with other industry leading products