Dayforce HCM reviews

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control

I like that the system is very intuitive and has many modules that we use and connect. We used Dayforce for payroll, benefits, recruiting, performance, compensation, and so on. The system is very user friendly and easy to use.
We also use Dayforce Wallet which is the on demand pay feature and is a huge sucess with our employees.

We struggle occasionally with bugs within certain modules, specifically recruiting. When this happens it's very hard to complete tasks.

-Ability to control the majority of your settings
-Real time gross to net calculations
-Great payroll auditing tools
-Many standard reports and ability to tweak them to your needs
-Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place.

We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process.

Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required.

I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out.

You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make

Dayforce HCM offers features which are in high demand for an efficient HR division. The various modules ensure essential data is reportable and readily available for compliance testing.

The reporting module is complex and requires a high degree of IT knowledge. Topics are not aligned in statndard forms which creates frustrating events when building new reports.

The Reports are very good and the product is easy to navigate.

Calling for support is a task. It is hard to get through when you are at a critical moment.

The initial platform was nice. The way the product was explained to be simply access and easy to maneuver from step to step when onboarding new employees.

The site would have constant technical issues. Not user friendly at all. The EDI feeds and all

The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate

We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates

Dayforce streamlines our human resources, payroll, benefits, time tracking, recruiting, and onboarding processes, increasing productivity, profitability, and morale across the board.

I didn't like the reporting since you couldn't change some of it and it was all in PDF format, but they've made great strides in that direction in the three years since we started working here. V2 reporting allows for more flexibility and personalization.

The Dayforce platform allows for extensive customization. From scheduling to advancement to benefits to individual employee profiles. The centralization of these capabilities makes it easy for both the supervisor and the worker to track everything.

The timesheet tool is just one example of a bit of a pain to navigate. It takes a lot of clicking around to get to the final tally of hours put in.

One database means data is always consistent throughout modules.
The flexibility within the configuration is unmatched.
Beautiful appearance and very user-friendly.

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces.
Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.

Processing payroll is so much easier and less time consuming. making change and verifying the update takes minimal time. Auditing and reporting for payroll has been simplified. Having HR and payroll in one integrated system helps to make employee changes seamless.

There is a lot of things the system can do for us. It will take time to determine what we want to use. Learning will be ongoing for the entire time I use the system.

I attended the new Dayforce FIT meeting as part of this year's Insights conference. You have significantly increased your ability to make changes to your product layout without the need to open many support tickets, this translates into significant savings. The attendance subsystem has decreased the amount of supplementary manual documents, such as spreadsheets, and has additionally gifted supervisors with an aid to observe the sum of points in real time, rather than waiting for a report to be finished and distributed in the week or month. We have 6 different handles, each with a different pay period end time and a different number of payments. Dayforce is able to accommodate different varieties without any drawbacks.

The TAFW shard does not yet offer the ability to restrict the login of those who are not exempt to be able to perform tasks for their own interest. I would love to see Dayforce incorporate an FMLA add-on. Most of the information regarding specific tracking is already within the system. We conclude that it is better to continue with the written procedure or find a stand-alone program to assist with the complicated administration.