Dayforce HCM reviews

Flexibility coupled with cutting edge technology is allowing me to produce reporting and analytics our firm never thought was possible. At the same time, I am replacing all my manual processes with streamlined automation saving time and money. Finally, I am greatly increasing our professional culture in and outside the firm. My firm will never outgrow this solution. Love, Love, LOVE my Dayforce!

The only opportunity I see is the space between go live and what come next. With so much training material available, it hard to figure out a succinct plan for turning on the rest of the solution. A clear cut plan or guided track to bring you through the videos and then the correct guide would be helpful. I end up bouncing from guide to dig and guide and watching a video a couple of times to get things rolling.

Dayforce HCM is a reliable software and easy to use. Having payroll, HR, onboarding, benefits, attendance, and much more combined in one software is significant. Dayforce HCM meets our needs.

The benefits module is what I like least about Dayforce HCM. It can be finicky at times.

The most beneficial feature is that it solves many problems together which has helped my company from importing data or worrying about data dropping off when using different softwares.

The implementation process was difficult for us to navigate at some point. That's something they can work on in order to make the software easy to use even for beginners.

It's always improving and very flexible.

The price is very expensive with a lot of additional fees for everything. Customer service could be improved and has been going downhill for the past few years.

Very user friendly and easy to use, especially for employees who are proficient in technology. Timesheet and scheduling modules provide a great snap shot of employees approvals, balances and work schedule. One of my favorite features is the ability to delegate user access and privileges for holiday coverage.

Slow client solution response times. If you are requesting a special report or task, it can take awhile to have that request completed. I had to wait over a month for my custom compensation report. Solution response time for any issues that impact the business are a lot quicker (a couple of business days) however I would still prefer it was quicker.

Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.

Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.

EVERYTHING!!!!! I love how simple it is to use, straight-forward, I so rarely have to call for issues and when I do need customer support they have all the answers quickly and efficiently.

Nothing I absolutely love this software for Payroll.

Dayforce puts information into one platform, HR, Benefits, Payroll.

Functionality and reporting are clunky. It is hard to get information out and into one report. We have had to do more things manually, especially, in payroll than what we had to with a prior vendor.

Dayforce HCM (DF) is a great product for payroll, which is the company's core offering. They have incorporated other HRIS modules into DF, some of which work extremely well. Dayforce does a great job of using only one employee record for everything, so there are no internal interfaces, and all changes are made real time. The company keeps up to date on all regulatory changes, and is quick to roll out updates and fixes to the software, which are seamless because they happen in the cloud. Works great for both our US and Canadian populations.

Dayforce does not process payroll in Mexico, so we cannot use it for the sole solution in North America. The reporting on data is sometimes difficult; the tool is pretty robust, but some common-sense reports are almost impossible to build, due to the cumbersome process of linking data fields together. This is getting better, but still lacking. Support response times are usually timely, but support personnel are not always knowledgeable enough to fix the issue right away. Any extra work on the product is always billable, and never cheap. Due to the design of the product, any changes to the company's organizational structure will almost certainly result in a long, expensive project to update the product.

This product attempts to gather all HR themed items in one location. That is beneficial. Timesheets, schedules, pay stubs, benefits, etc.

Much of the software appears outdated. Organization is at a minimal, it's like they kept adding things and never organized it well. Locations for certain aspects are all over the place, and rarely makes sense where to find. Forms are not very clear. Training videos are outdated and show clearly older versions of the software. Work Schedules for my employees are never correct, I then correct it, but it keeps going back to incorrect schedule data, so I just ignore it and figure my employees know when they are working. For my employees, the clock-in, clock-out time sheets are horrible, it shows them nothing in regards to when they clocked in, when they clocked out, and how about a running total for hours for the week?...forget about it. From a manager stand-point, viewing my employees time sheets isn't good, as it doesn't total worked hours from time off hours to holiday hours, etc....so I always have to manually add up their hours to make sure correct. Lots of time wasted...

Dayforce HCM does have a lot of useful features, such as the ability to onboard employees, manage compensation cycles allowing bonuses/raises to occur directly in the system based on manager input. The core offering are also useful with the employee profile and being able to access information quickly and easily. Integrating with our current processes was reasonable where we did require a few tweaks but often it did improve the process as a whole.

Features tend to be missing across a variety of modules, where it seemed like it was rushed to launch without thinking of the end users full needs. Tons of ideas are posted on the Aha portal mentioning differing product enhancements with almost no action from Ceridian for years, which is not a great customer experience especially when votes reach the hundreds or thousands. Ceridian needs to do a much better job at listening to their customers as other HCM systems have been better at this.

It is very user friendly and easy to train new users. Handles or tax filings with little issues. Tax representatives easy to discuss any issue with. Payroll processing is quick and finishes very quickly with no errors if you check your import. Love how easy year end is. Even with having to hit information from HR and our accounts payable department we can close year end with little or no overtime. Support needs some work but they are becoming better in handling issues.

The support answering and helping wth issues. No communication between Dayforce and Source Tax.

Dayforce HCM was the first payroll software that I worked with and still work with daily. It is easy to get acclimated to the software, and it is quite straightforward in terms of onboarding employees. It is easy to have integrations with Dayforce into our other time-tracking software's, and we have had no issues with customer support.

We used Dayforce for employee onboarding. Unfortunately, it seems as if this feature is not very functional on a cellphone or a mobile device. Many of our employees did not own laptops, so there were frequent difficulties in trying to get them to complete the onboarding, as they could not open the software.

Dates in dayforce are also very stringent .If there is any errors with any dates, it is a headache to attempt to fix and frequently will take a team of us to try and see what is going on. It can feel like a picky/finicky software to use.

The main issue for our company, is really the onboarding piece as it should work and be accessible for everyone to use, despite the device.