
Totaalscore
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3387 reviews

- Sector: Detailhandel
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Improve the relationship with your customers
Beoordeeld op 9/6/2022
It is an automated software that will help you with the organization of your company's activities, you can schedule appointments, schedule a client with an advisor, broadcast messages, create notes on each client, send mass emails, make calls, you can create tasks to have the optimal follow-up of this client, history of orders placed.
Pluspunten
I like HubSpot because it's a complete CRM platform, you can organize your sales, marketing campaigns, customer service. This software will help you with the business growth strategy through marketing techniques. It has several plans and different costs. You will be able to obtain information in graphs of the statistics, access your contacts that are being created (clients, prospects), you can assign advisors to attend to each client. Something that I can highlight is that it has a free version in which you can use several tools, ideal for those who want to see how it works, and then there is the Enterprise version, which is the most complete and to handle more contacts.
Minpunten
It is a platform with many functions and at first it can be difficult to understand, it would be nice if it had more tutorials on the platform to guide you through the different tools
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great CRM for startups
Beoordeeld op 18/6/2022
Pluspunten
I like the knowledge base HubSpot has built around their software. It helps a lot in maximise the value of it.
Minpunten
The analytics in HubSpot is my least favourite feature. Very difficult to configure.
Redenen om voor HubSpot CRM te kiezen
Because we wanted something more robustOvergestapt van
Google SheetsRedenen om over te stappen op HubSpot CRM
Because of recommendation we’ve got from the industry- Sector: Design en ontwerp
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Overall... Meh
Beoordeeld op 8/6/2022
If you're using hubspot for the advanced features (sales pipeline, MAP, etc) and just need a CRM to house some data, Hubspot CRM is ok. If you utilize your CRM in an in-depth way with custom fields & reporting, HubSpot may feel like a downgrade. It was also a huge lift for us to manually import every field into HubSpot. We had 3 -4 imports (to write data and then overwrite other data) per type of information from Zoho over to HubSpot it was very cumbersome and less than ideal.
Pluspunten
It houses all of our data and I do believe that the additional features (MAP & Salespipeline) are helping our sales and marketing teams to be more effective in their jobs.
Minpunten
If you've used a true CRM before, you'll notice that hubspot was not setup as a CRM initially. It was an add-on that they've done an ok job at. If you use the CRM day in and day out - it's cumbersome. Data is housed in ways that makes a user click 3 - 4 times just to find a field. We had Zoho before moving to Hubspot. The data was held in a much more user friendly way and the reporting was more robust.

- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Easy to Use Popular CRM for Small Businesses
Beoordeeld op 16/5/2022
Hubspot CRM is an awesome CRM that I have set up for many of my clients with small businesses. It is easy to deploy, implement and maintain. It is also easy to teach to clients and there is low learning time. While not the most powerful CRM, it is surely the best CRM for small businesses. I highly recommend Hubspot CRM to every small business.
Pluspunten
The best thing about Hubspot is that it's a very popular CRM software so if you run into any problems - you can easily find someone to help you. Also, there are a lot of tutorials available online from where one can easily learn Hubspot CRM. Another thing that I like very much about Hubspot CRM is that it has a free plan which can be highly beneficial for small businesses and startups. Even the free plan is competitive with paid plans of other CRMs. Another pro about Hubspot CRM is its intuitive workflow and user interface that makes it very easy to learn and use. Hubspot CRM is the easiest CRM I have ever used - even someone with below-average knowledge can use Hubspot easily with proper training. Also, there are a lot of integrations available like WordPress integration which is very useful for small businesses.
Minpunten
There aren't many advanced features available with Hubspot CRM so it may not be very useful for large businesses. Also, there is a free plan and there is quite an expensive plan - I wish there was something in the middle as not everyone can afford it. However, one can start with a free plan and move to a paid plan when needed so that's a plus.
Overwogen alternatieven
Dynamics 365Redenen om over te stappen op HubSpot CRM
Hubspot was recommended by many of my co-workers and also has a free plan.- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
HubSpot is a nice change from SFDC
Beoordeeld op 21/6/2022
HubSpot provides all the fields, plus ability to customize/add the fields we need, to add/track/measure customer touch-points and overall customer service management.
Pluspunten
HubSpot provides out of the box features for tracking, lead management, and reporting. It's built with the end-user in mind. I love that I don't have to have a FTE HubSpot admin onsite to make these things happen.
Minpunten
HubSpot puts the primary emphasis on Contacts, where I believe it should be on Companies. We're signing up businesses, not individuals.
Redenen om voor HubSpot CRM te kiezen
More out of the box features that didn't require an onsite admin, better ROI on costOvergestapt van
Salesforce Sales Cloud
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
HubSpot CRM is the perfect tool for any size business
Beoordeeld op 15/7/2022
I love the fact that I can add attributes and use them to create lists, search etc. It has great integrations to other platforms which means you can use HubSpot as your main source of truth for all your customer data.
Pluspunten
The CRM part is FREE! You can't beat that. It has all the functionality you need in a Customer management system. You can add on marketing, service desk, sales and more!
Minpunten
The marketing add-on is VERY expensive and there is no option for the Solo person. The software is geared to the enterprise which is too bad. It would be nice to see entry-level marketing functions
Redenen om over te stappen op HubSpot CRM
The cost was lower and the features greater than the other platforms
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A huge solution for good sales and marketing
Beoordeeld op 15/6/2022
HubSpot CRM gives me the ability to closely monitor my customers' behaviour. Once all the data is entered into the system, I start receiving notifications every time my prospects open their emails or click on a link or attachment. This makes it very easy for me to keep track of my prospects.
Pluspunten
Hubspot is a great tool for startups, free and powerful and very rich in complex features.
Minpunten
It is the training time that is too long to be able to use certain features.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best all-round B2B crm
Beoordeeld op 23/6/2022
I have implemented HubSpot for multiple companies and has always had the functionality the companies needed.
Pluspunten
Very thorough knowledge base. Easy to setup and maintain.
Minpunten
Certain features like workflows require an upgrade and can be expensive for some SMBs.

- Sector: Online media
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Fantastic Free (and paid) CRM
Beoordeeld op 23/6/2022
It's easy to use, helpful and I recommend it to clients and they feel the same.
Pluspunten
They offer so much in their free CRM, and it's so helpful. As a boutique marketing and media business, it give me everything I truly need under their free tier and I love that.
Minpunten
There are some automations that I wish were included in the free tier, but I understand why they're not.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
One of the best CRM in the industry
Beoordeeld op 15/7/2022
I think HubSpot CRM is a great product in general and it's quite easy to integrate with content management systems like WordPress and others. They also provide an api for advanced integration.
Pluspunten
Features are quite easy offers free tier for most of their services.
Minpunten
It could be quite complex navigating between services
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
The best way to keep in touch with your customers
Beoordeeld op 30/6/2022
As a small business, managing my customers has become easier with HubSpot. Everything which I need for customer relationship management is offered by the software. I especially love the lead management feature because that is exactly what a business needs to grow and I can safely say, it has made a huge difference in the relationship which I have with my customers and clients.
Pluspunten
HubSpot CRM is really great because it furnishes my business with a straight forward and powerful software. It has provided me with a robust digital marketing instrument and an arsenal of tools which I can effectively use for sales and customer service. I love how it comes with a lightweight, yet proficient free starter plan for those who might want to take it for a test drive and see how it operates. The subscription model is great as it is divided in tiers so one can purchase a subscription which suits their budget and get features included in that tier. It offers a simple user interface and setting up and maintaining the software is trouble-free. Ever since I started using the software, attracting prospects is no longer a challenge, I am also able to to get business growth strategies through various marketing techniques. With the lead management feature, I can acquire and manage potential clients or custormers effortlessly. In addition to this, the software enables me to schedule appointments and or schedule a client with an advisor. The email management option helps me to send, reply track and organize emails all at once which improves customer service while saving me time. A combination of all these features and more makes me feel really satisfied with the software.
Minpunten
I have noticed that some features require an upgrade which can become costly for small businesses. In addition to this, the free tier does not come with some automations. Lastly, it would have been nice if they offered a reccuring task option as it would aid in prompting a user to follow up with clients regularly thus the reminder feature leaves much to be desired.
- Sector: Mediaproductie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Free Version is great, but when you pay you really pay
Beoordeeld op 28/6/2022
Pluspunten
I got the starter pack for all, CSM, Marketing, Sales, etc. for a low price but you pay out the nose for marketing contacts and the value added isn't actually a whole lot. You could use an emailing service like ConstantContact or even a cold email service and get better value for monthly cost for marketing contacts.
Minpunten
I originally set it up to be an all-in-one location for all my contact management but that hasn't been the case, though it HAS replaced A LOT of my platforms, it still hasn't yet replaced Monday.com.
Also, there isn't an easy way yo separate out the CRM, like compartmentalize people who are receiving marketing compared to clients that are specifically sales. This means having two HubSpot accounts, one for marketing and one for sales and it's just a hastle. If they only made a user-level experience where you could effectively hide all the marketing contacts from sales until they become sales contacts, it would fix the issue.
The main thing we use Monday for is because it's a light platform we can push all our sales cycles through for task management. Where as HubSpot still has a poor sales pipeline management system with updates that should have been done YEARS ago. I've seen people complaining about the "NEW DEAL" tag with all new sales deals since 2018 and it's still there! Crazy to me this pipeline system need aa revamp and it's not getting enough attention
Overwogen alternatieven
monday.comRedenen om voor HubSpot CRM te kiezen
HubSpot seemed to be an all-in-one solution, but didn't pan out that way. Though it definitely replaced Pipedrive, couldn't replace Monday.Redenen om over te stappen op HubSpot CRM
Ease of use, contact updating is easy and their support is great.- Sector: E-learning
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Implemented HubSpot Repeatedly
Beoordeeld op 7/6/2022
I have implemented HubSpot in 5 different places. It's the best one out there, and I have looked at them all. Their sales teams irk me... representative of a normally VERY junior and inexperienced staff... often felt like "it's all children working there"
Overall -- it is still the best and easiest to use product in the space!
Pluspunten
Ease of use - it's obvious the way an iPhone or Google would be
Easy Integrations
Many capabilities and integrations
Fast start - up and running in no time flat
Minpunten
The sales team -- they just don't seem to really get Enterprise B2B CMO level folks... (in my experience!)
They have gotten chincy with on-boarding... used to be "all you need", now rather restricted timing
Customer Success people are good - but they're spread VERY thin with 100s of accounts
Redenen om voor HubSpot CRM te kiezen
ease of use, integrations, functionalityOvergestapt van
Act-OnRedenen om over te stappen op HubSpot CRM
ease of use, integrations, reliability- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
HubSpot: A Swiss army knife that costs less than an arm and a leg, initially
Beoordeeld op 18/5/2022
My experience has been great with HubSpot. The Free and Starter plans offers excellent values and functionalities. Instead of piecing numerous SaaS bits together, HubSpot is a one-stop shop that is backed up by a reputable company and a lively ecosystem. Its knowledge base is vast and I can usually find solutions on its FAQs or HubSpot Certified Group on Facebook. You cannot reliably claim that about other niche platforms.
Pluspunten
I got introduced to HubSpot via its Academy, which truly has excellent educational content. HubSpot brilliantly uses its extensive knowledge base to attract prospects. As part of the InBound Sales certification course, I started using its CRM and gradually expanded to other service offerings, such as the self-service scheduling and chatbot services. What HubSpot does better than its competitors is the seamless integration between the mega modules (Marketing, Sales, Customer Service, CMS and Operations). You can start with as few/many modules as your organization needs.
Minpunten
The Starter Plans are cost-effective ($0 to $45/month) but shoot up astronomically as you scale up to Professional and Enterprise tiers ($360+/month). A more economical tier between Starter and Professional would better serve the SMBs.
- Sector: Farmaceutica
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great CRM with great capabilities and features
Beoordeeld op 11/5/2022
We wanted a CRM in place for managing all our contacts and leads, Hubspot has helped us with managing all of our sales pipeline and conduct marketing activities as such as delivering great emails, landing pages and automate marketing activities.
Pluspunten
Lead management is the best part for us managing all the leads based on the lead scoring model in place. The CRM helps us manage our sales pipeline very effectively and helps us identify interested opportunities.
Minpunten
This is a general one but it is expensive to use Hubspot for all small and medium size businesses, and also the reporting is quite basic.
Overwogen alternatieven
Zoho CRMRedenen om voor HubSpot CRM te kiezen
It was the experience of the CRM manager which was towards HubspotOvergestapt van
Pardot
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best CRM for small businessess
Beoordeeld op 19/4/2022
Overall this is by far the best and easiest system to implement in a small business. It allows us at a low cost to track leads, manage contacts, and close deals.
Pluspunten
HubSpot is easy to deploy and setup. I like that you can upload an excel spreadsheet with all your contacts and companies into HubSpot which allows the data to be quickly synced. In addition there are a lot of integrations available for various commonly used business software with HubSpot such as WooCommerce and WordPress.
Minpunten
There are some features that are limited or not available depending on your level of membership plan.
Redenen om voor HubSpot CRM te kiezen
Tracking everything in excel became unmanageable.Overgestapt van
Microsoft ExcelRedenen om over te stappen op HubSpot CRM
HubSpot was the perfect fit for our business and it allowed us to take advantage of a full blown CRM system at a low cost.- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
HubSpot is Awesome!
Beoordeeld op 8/3/2022
Bad things aside, I genuinely love this product, so much that it is a running joke at my work. It is such a powerful tool that can do so much. I could write about everything it does and can do, but I don't think there is enough space here. So in short... I highly recommend HubSpot.
Pluspunten
It is an incredibly powerful CRM, Marketing, Sales and Service tool. It can integrate easily with many platforms including Mailchimp, Shopify and WordPress from its extensive app marketplace. The software is also incredibly easy to use and it gives you a clear overview of your leads and clients as well as allowing you to store quotes, files, emails... basically, everything about your lead/client in one easy to access place. The workflows is another amazing tool as it allows you to easily set up an automated marketing funnel for each new lead. I prefer their workflow creation tool, to that of Salesforce, whose automations takes a while for my brain to understand. The HubSpot Academy is another amazing feature that teaches you about almost any aspect of growing your business.
Minpunten
I only have a few issues with the program.
1) As of date there is no recurring task option yet, so you can't for example set up a reminder to call a client every week for example. I do know that they are busy working on this though.
2) The pricing model is a bit steep, you can either go with the "cheap" plan, which gives you limited features or the "expensive" plans which allow you access to all the awesome features. There is no mid-tier plan for a company that finds the starter plan to limiting and who cannot yet afford the professional or enterprise plans. an example at the time of writing: the marketing hub costs $20 per month for the starter plan and then jumps to $800 per month for the professional plan.
Overwogen alternatieven
Salesforce Automotive CRMRedenen om over te stappen op HubSpot CRM
Because of their free tier which gives you access to so many great tools already. To my knowledge, there aren't many other platforms out there that are that easy to use that come with a free plan.- Sector: Vrije tijd, reizen en toerisme
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Perfect for our startup
Beoordeeld op 24/2/2022
Brilliant, the fact that we can start on a free plan and do so much makes us think that hubspot could be a really good long term partner for us.
Pluspunten
We love the fact that hubspot enables us to keep a track of all our clients in one place. Not only that but it is free. The ability to import data from excel files allowed us to upgrade our database from google sheets and combined with hubspots internal database elevated the amount of info we had to hand on our clients, taking it to the next level. We also love the fact you can create custom fields to the CRM and different views for different users.
Minpunten
To be honest there is very little not to like with hubspot, in terms of the various software we use, this one takes a little more time to implement and adopt, however once customized to your requirements it becomes way easier to use.
Overwogen alternatieven
AirtableRedenen om voor HubSpot CRM te kiezen
Google sheets is limited and to get it to the level of customization we have with hubspot would be a nightmare. Hubspot is also really user friendly compared to google sheets.Overgestapt van
Google SheetsRedenen om over te stappen op HubSpot CRM
We really like the interface for hubspot and the fact they have a lot of basic data on clients, like number of employees etc..- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Easy, Simple and Affordable (as far as CRMs go)
Beoordeeld op 2/2/2022
Great. My recommendation would be to invest a few hours reading and watching HubSpot academy to understand how Lead Management and Deal Tracking works, set-up your dashboard the best you can and then go from there.
Diving into without the initial investment will lead to a jumbled mess. HubSpot gives you a lot of powerful tools and features to help with the initial set-up
Pluspunten
HubSpot is one of the few CRMs you can pick up and use without professional help. Using only their videos and articles, you can get a simple, powerful and FREE CRM set-up.
The set-up does take time and patience but it's possible. Contrast that vs. Salesforce and other CRMs which I've found to be basically impossible to use for a starter CRM.
Minpunten
HubSpot's email integration is powerful but it's task management / reminder features could use a lot of work. I can't complain too much since it's free.
HubSpot's pricing is also confusing since there are so many features and bundles to choose from. It's especially confusing since they also offer marketing services.
Also the dashboard isn't the most intuitive to set-up.
All of these above comments are on an absolute basis. When compared to other CRMs I found HubSpot lightyears easier.
Redenen om voor HubSpot CRM te kiezen
HubSpot had better recommendationsOvergestapt van
StreakRedenen om over te stappen op HubSpot CRM
Cheaper, better, easier- Sector: Verpakkingen en verpakkingsmaterialen
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Good value
Beoordeeld op 19/1/2022
HubSpot has worked well for us as far as contact management. With our sales and marketing team emails tied to the software, we are able to capture communication to all of our customer contacts. The only issue is that if other individuals are copied on a communication, they are automatically entered in our CRM. We could certainly turn that feature off, but then there is the issue of if sales/marketing would remember to log the important things or if they would get in the habit of not logging anything at all.
Pluspunten
The biggest priorities for us when we implemented HubSpot in our company were to be able to realize revenue to marketing activities as well as have a better forecasting method for our sales team.
Minpunten
The biggest con for us is that we clearly stated we needed to be able to tie revenue back to marketing activities. This function is possible with the platform sold to us; however it is very manual. In order for us to have the automated version that we requested, we would need to pay a significant amount more than we currently are. This was a mistake made on the part of the salesperson and we were offered a discount to enable the feature; however it is still very costly so we are performing this task manually at the moment.
Redenen om over te stappen op HubSpot CRM
Price was a large factor. Salesforce and SugarCRM were both excellent contenders and we would have been happy to choose either of them. The biggest factor in our decision was price. The other factor was Salesforce and Sugar have software that is so powerful, we felt the built-in features we would pay for may not be utilized enough to receive an ROI.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The go-to-CRM for startups growing from small to medium fast
Beoordeeld op 17/9/2021
An exceptional CRM. There is a reason why it stands out as the leading CRM tool for SMBs. Value for money can get a little expensive. However, it probes worthy after using the extensive suite of features.
Pluspunten
Hubspot is effortless to set up and intuitive to use.
It counts with a vast array of features although it doesn't get overly complicated.
Its B2B library is extensive and you can find plentiful resources to learn about B2B sales and marketing
Minpunten
I wished its automation and reporting tools were more developed. The workflow feature does provide automation capabilities, however after entering into some depth, it eventually falls short.
Overwogen alternatieven
Salesforce Sales CloudRedenen om voor HubSpot CRM te kiezen
Hubspot was more known. It integrated better with Google suiteOvergestapt van
Zoho CRMRedenen om over te stappen op HubSpot CRM
Hubspot was cheaper- Sector: Schoolleiding
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy and cost efficient way to get started - solid functionality
Beoordeeld op 11/8/2021
Overall HubSpot was an easy and free way to get started with a CRM. Salesforce is expensive and may not be necessary at the outset, HubSpot is a way to address all issues a salesperson needs when getting started without having to worry about cost, a key issue at the time of your company formation.
Pluspunten
Cost is great, free to get started with a low number of users. It actually delivers high value overall regardless of cost. The system has a wide variety of functionality, yet is well thought out.
The way the deal pipeline is constructed allows for the flexibility in how you can label and name your deal stages and how many you want to create. The drag and drop interface is intuitive, but a little slow.
Fields for individual users were customizable and overall HubSpot allows for a lot of flexibility.
Minpunten
Managing the deal pipeline can be cumbersome, difficult to read the titles of the deals when there are many of them, and the responsiveness of the platform could be improved a bit. The drag and drop isn't always responsive and can be very slow.
Overwogen alternatieven
Salesforce Sales CloudRedenen om voor HubSpot CRM te kiezen
GoldMine is terrible, antiquated, and unbelievable that my previous company even used it. Something Cloud based is obviously required for so many reasons, and the fields and everything about Goldmine were not flexible.Overgestapt van
GoldMine Premium EditionRedenen om over te stappen op HubSpot CRM
Salesforce is expensive, and HubSpot not only is free but also it has a lot of enterprise level features.- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Awesome CRM for Small Business
Beoordeeld op 20/7/2021
Overall good experience with lots of features that I use to keep track of different lists of contacts and touch points.
Pluspunten
Easy to import contacts and create lists based on type of contact or type of connection. I like using this feature for organizing my contacts. I also like that I can add other users so that I can see the chronological timeline of all contact points without having to interact with the employee. Able to send emails out to specific lists easily and quickly.
Minpunten
Challenging to use at first and I had to google a lot to figure out how to use all the features. Issues with importing and not seeing all of the information but was about to troubleshoot on my own. Not super intuitive to start out.
Overwogen alternatieven
ConvertKitRedenen om voor HubSpot CRM te kiezen
More features in hubspot to connect with landing pages and emailing.Overgestapt van
Mailchimp- Sector: Marketing en reclame
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Super easy to use
Beoordeeld op 23/6/2021
Pro:Marketing, sales, customer service - these are the three main pillars of HubSpot. The live chat tool in the service area is not only easy to set up and manage, it also offers chat bot features that help you improve the customer experience on your website. The paid version of HubSpot also adds more options to the live chat tool, allowing you to customize it to meet your needs.
Now for the negative: Since HubSpot CRM is still relatively new compared to other major CRM vendors, not all functions and features are fully developed yet. However, there is good news here as well: HubSpot regularly launches updates and strives to constantly develop its platform.
Pluspunten
Start using free, and scale up as you grow, that is relaxed
HubSpot's sales tools reside in your inbox (Gmail an so on), so you don't have to switch back and forth between different windows and can get your work done faster.
By connecting your email account to HubSpot, you can send and receive emails to and from all your contacts directly in their HubSpot contact record.
Minpunten
It very well may be seen that the product was brought into the world in the USA. On the off chance that, for instance, leads are consequently moved to Hubspot and the information is enhanced, then, at that point a few names become something different or the designing of the telephone numbers isn't completed effectively. We have essentially deactivated this capacity and make the leads physically or incorporate them by means of structures.
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
HubSpot CRM is excellent but they are modulizing features out, making it less powerful
Beoordeeld op 11/5/2021
I've brought HubSpot CRM to four different companies so far, but I am getting frustrated about how often HubSpot keeps trying to remove functionality and making me pay for this and that over and over to use basic functionality should not cost more.
Pluspunten
HubSpot is excellent for small companies, especially if you can get the startup discount for 90% off for your first year. The system has a lot of power and plugs pleasantly into a lot of the coolest, best products (gmail, Slack). The system's Contacts and Companies systems are well-done and extend pleasantly into other parts of the platform.
Minpunten
HubSpot needs to stop removing features and putting them into new licenses that cost more money. I realize they need to make money but they're turning it into this nickel-and-dime situation that makes the system more complicated. It's starting to feel like a bloated mess like Saleforce. I think someone nimble is going to come in and outdo them if they aren't careful.