authorize.net reviews

authorize.net
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194 reviews

- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 2+ jaar lang gebruikt
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Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
It's good and it works
Beoordeeld op 4/3/2024
Pluspunten
It's easy to use and to integrate with ecommerce solutions
Minpunten
Not that cheap for micro businesses that deal with micro values
- Sector: Kunst en nijverheid
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 1-5 maanden lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
New Payment Processing
Beoordeeld op 22/8/2023
Overall it was a good experience but not a lot of people know of authorize.net. “I will let my...
Overall it was a good experience but not a lot of people know of authorize.net. “I will let my customers know.
Pluspunten
I enjoyed not having to pay I price for equipment that I need WiFi for and plug for offsite Events
Minpunten
I will still use Venmo, PayPal and Square Zelle for my Sales at events.
Overwogen alternatieven
PayPalRedenen om over te stappen op authorize.net

- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
Holds Funds like PayPal Does - Avoid.
Beoordeeld op 3/12/2019
I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in...
I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk
I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.
My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.
Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.
Pluspunten
It was very easy to set up recurring payments and sync with my webmaster.
Minpunten
- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter
Overwogen alternatieven
QuickBooks OnlineRedenen om over te stappen op authorize.net
- Sector: Telecommunicatie
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great support, easy to manage.
Beoordeeld op 18/5/2023
Its been a breeze. Every time we have questions, their support staff is ready the help.
Its been a breeze. Every time we have questions, their support staff is ready the help.
Pluspunten
Price, support, API integration, Security settings, customization.
Minpunten
none. I don't have any cons to report.
Overwogen alternatieven
StripeRedenen om over te stappen op authorize.net

- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Anders 1-5 maanden lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Standard Payment Gateway
Beoordeeld op 10/6/2020
Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I...
Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I would recommend it over Paypal, but I still tend to suggest most people consider Stripe.
Pluspunten
Authorize.net is a simple gateway allowing you to process credit card payments and ACH transactions. It's integrated with lots of applications out there, which provides a great amount of flexibility.
Minpunten
The UI is very dated and overall system is a bit antiquated. I'd much rather use Stripe as a gateway. They also charge a gateway access fee, which Stripe doesn't charge.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
authorize.net: An Easy to Deploy Billing Software
Beoordeeld op 1/4/2024
Pluspunten
The capabilities of authorize.net are excellent.
authorize.net helps us automate our billing.
authorize.net is the best.
Minpunten
No dislikes for authorize.net.
authorize.net is the best.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
authorize.net Is a Powerful, Essential and Reliable Tool
Beoordeeld op 29/4/2024
Pluspunten
I like the effcetive features of authorize.net.
authorize.net has been meeting our needs due to its reliability.
Minpunten
authorize.net has powerful features.
It has been so amazing to use authorize.net.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
authorize.net: A Reliable Visa Solution
Beoordeeld op 21/4/2024
Pluspunten
This visa solution has been reliable and easy to use.
authorize.net has great capabilities.
Minpunten
I like all the features of authorize.net.
No dislikes for authorize.net.
- Sector: Horeca
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
less expensive versions
Beoordeeld op 7/12/2023
it is okay, but possibly will be looking for less expensive options that might be mobile
it is okay, but possibly will be looking for less expensive options that might be mobile
Pluspunten
very nice staff, always helpful when I need it.
Minpunten
small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.
- Sector: Werving en selectie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Authorize.net is controling of financial transactions
Beoordeeld op 15/8/2023
as an accountant Iam a user of Authorized.net for the controlling and identify the error while...
as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments
Pluspunten
In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.
Minpunten
Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions
- Sector: Textiel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Payment Processor Easy to Use
Beoordeeld op 14/4/2022
Pluspunten
Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy
Minpunten
Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.
Redenen om over te stappen op authorize.net
- Sector: Automotive
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great compliance tool for pro users...
Beoordeeld op 7/2/2024
Pluspunten
Ease of setup and integration with existing web platforms.
Minpunten
Customer support was a tad lacking. Took far too long to get answers to generic questions.
- Sector: Horeca
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
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Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great customer service
Beoordeeld op 24/2/2024
Pluspunten
Great customer service, helpful on the phone!
Minpunten
None so far, been a new user recently. No complaints yet
- Sector: Marketing en reclame
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 2+ jaar lang gebruikt
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Bron van de reviewer
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Authorize.Net: a secure, reliable and convenient platform
Beoordeeld op 19/8/2023
I really appreciate the ease of use of the platform when it comes to payment processing. In...
I really appreciate the ease of use of the platform when it comes to payment processing. In addition, I like the anti-fraud system. This reassures me and allows me to focus on more important activities.
Pluspunten
When I use the Authorize.net platform for payment processing, I save time. It is a secure, reliable and very convenient software. Personally, I appreciate the ease with which you can manage payments on the platform, it's very simple.
Minpunten
Honestly, I find the interface less intuitive, especially for novices.
- Sector: Horeca
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Reliable and up to date service
Beoordeeld op 25/6/2023
It has been great for the last few years
It has been great for the last few years
Pluspunten
Ease of use and integration and good customer service
Minpunten
I can only cancel a transaction after 60 days and because we take the deposit months in advance, it can become an issue due to cancellation of our booking
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 1-5 maanden lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Digital Payment Option
Beoordeeld op 30/3/2024
Pluspunten
I have used this app for a very limited time but I liked its versatility in terms of payment solutions.
Minpunten
It was very expensive even for very limited transactions that we use this application.
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Authorize.net a payment processor right for you.
Beoordeeld op 15/1/2023
Pluspunten
Authorize.net is very trusted and reliable payment gateway which also provided payment processing solutions. It is simple and easy to use and PCI compliant. There is advanced fraud detection feature and by using different parameters you can set security and authenticity of transactions to a level of your satisfaction.
Minpunten
Simple features and easy to use. Its the most reliable payment gateway I can say surely.
- Sector: Schoolleiding
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Authorize is a Must for Fundraising
Beoordeeld op 6/7/2021
Authorize allows our office to be efficent in collecting payments for our campaigns and track...
Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly!
Pluspunten
Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information.
Minpunten
Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment.
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
We've relied on Authorize.Net for over 10 years
Beoordeeld op 13/3/2019
We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've...
We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager.
Pluspunten
Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use.
Minpunten
I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years.

- Sector: Design en ontwerp
- Dagelijks 2+ jaar lang gebruikt
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
The payment gateway we've preferred for ecommerce development projects
Beoordeeld op 2/7/2018
Reliable and trusted payment processing
Reliable and trusted payment processing
Pluspunten
Authorize.net is the standard in payment processing. For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution. Processing fees will be lower than competition like Stripe which larger volume businesses will benefit from.
Minpunten
The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net
- Sector: Chemicaliën
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Authorize payments with Authorize
Beoordeeld op 6/12/2022
Extremely user friendly. Easy to use and has features we do not use yet but as a growing company...
Extremely user friendly. Easy to use and has features we do not use yet but as a growing company love knowing the features are available as we neef
Pluspunten
The ease of intro into our company and ease of use.
Minpunten
Can only capture 20 payments at a time at the end of the day
- Sector: Sportartikelen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good Solution If You Don't Want Built In Payment Providers
Beoordeeld op 25/8/2022
Overall, I've always had a pretty good experience with Authorize.net
Overall, I've always had a pretty good experience with Authorize.net
Pluspunten
It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions
Minpunten
The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards.

- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to use and safe!
Beoordeeld op 2/3/2020
Pluspunten
It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.
Minpunten
The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
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Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Works great...until it doesn't...
Beoordeeld op 18/9/2019
Customer support is fairly competent but several were smug. And I'm not only referencing the issue...
Customer support is fairly competent but several were smug. And I'm not only referencing the issue I had with the transaction limit (where I was obviously frustrated), I have had several communications and about half were less than friendly/helpful. Never saying anything overtly negative, but just bad attitudes and not treating people like valued customers.
Pluspunten
Competitive rates. Set up was relatively smooth,.
Minpunten
1) No alerts when you're nearing your transaction limits. 2) Going over your transaction limits is VERY painful - they hold on to your funds and request a ton of information (more than I gave them when we signed up), and once you've hit your limit, you're funds are permanently on hold until you jump through all of their hoops (e.g monthly transaction limit of $X, monthly transactions of $X - $1 = no problems, monthly transactions of $X + $1 and your account is frozen indefinitely, even when the next month comes and you're assuming that you have $X limit again - NOPE!).

- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Meer details weergeven
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Integrates well with Wordpress site
Beoordeeld op 21/12/2018
Pluspunten
Authorize.net is fairly simple to set up, customize, and connect with other software. Giving customers the option to pay invoices online saves me a ton of time.
Minpunten
Of course, there are fees to use any payment processor like this. I feel like the fees can be a little high, but it is what it is.