Litmus

Litmus

Email marketing, testing & tracking

4.7/5 (22 review)
Kay S.
Sector: Marketing en reclame
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen met Google

The must-have tool for anyone developing or sending HTML email

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 24/4/2019
Bron van de reviewer: Capterra

Simply put, I couldn't do email development without Litmus.

Pluspunten

Over the past few years, Litmus has gone from a tool that is useful to have sometimes, to the place where I do most of my work each day.

The screenshot testing is simple to use and super useful - you simply send an email to your special litmus email address, and within minutes get screenshots showing how that email renders in a range of email clients. Given the difficulties of HTML email development, it's an essential part of my workflow.

The advent of Litmus Builder, however, really elevated my opinion of the service. Although I was initially reluctant to do all my coding in a web-based editor, the super streamlined code-test workflow that Builder makes possible has reduced my development time at the same time as the projects that I work on themselves have increased in complexity.

Minpunten

There are a number of ways that I think the interface could be improved, and there's always additions that could be made to the editor, but really Litmus has no serious competitors.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen met Google

Litmus is one of the best out there for email previews

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 1/5/2019
Bron van de reviewer: Capterra

Overall I have had great success learning how to get the most out of Litmus and I would recommend for just about any marketing and design group. This helps to preview email templates and design, and check through potential email issues prior to launching an email in real time - the overall benefits have been very helpful in generating the greatest email experience for our digital audience.

Pluspunten

What I really like most is the ability to generate email previews across a number of different email clients, so that it helps to optimize the look and design of email templates - this has been super helpful for our marketing team.

Minpunten

There are a few features that would be nice to have included the basic subscription, such as the ability to test an html email for potential spam delivery - while it is a feature that we really like, we often feel like it should be part of the basic package in case we decide to go a level down in our subscription.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Byron A.
Sector: Publiceren
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen met Google

Great product, multiple uses

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 24/7/2019
Bron van de reviewer: Capterra

My teams use Litmus daily for creative routing, spam testing, and rendering tests. I am very pleased and would certainly recommend it.

Pluspunten

The expanding functionality. We have made great use of the features Litmus has added such as the deliverability/spam testing and content review.

Minpunten

The mobile app is not great and you really need the desktop to get full experience.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

James W.
Sector: Marketing en reclame
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen met Google

The best platform available for inbox previews

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 25/1/2019
Bron van de reviewer: Capterra

Pluspunten

- Simple, powerful campaign approvals
- Easy to use builder
- Integrations with ESPs like Emarsys, SFMC, and others
- Continually developing new features and enhancing existing ones (send tests directly from Litmus, proofs, convert checklist to builder, access post-rendered HTML, etc.)

Minpunten

- Cannot unsubscribe test email address directly within Litmus. Since we work on hundreds of accounts, we naturally forget to unsubscribe some test addresses. Our test addresses are probably subscribed to 20-30 mailing lists, and it is very time consuming to attempt to unsubscribe from those lists. This results in cluttered checklists and higher than necessary render counts. There should really be a quick unsub option on each checklist.
- Spam tests are not quick to set up
- Litmus Scope is an essential tool, but it is inconsistent and seems to be a largely ignored feature
- No notification system for when campaign approvals are finished

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Marketing en reclame
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Made my job easier

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 19/1/2017
Bron van de reviewer: GetApp

After being thrust into my email coding career I would send test emails only to the email accounts I had (Yahoo, Gmail, AOL, Outlook). I was not confident in coding emails in the beginning so I started my search for a better way to test emails. Once I began using Litmus my coding life became less stressful and I became more confident when sending emails. I recommend Litmus for every email marketer. Litmus' resources have been a large contributor in helping me learn responsive design and coding. The Litmus community is a great place to have your coding issues answered or for you to help other coders with issues.

Pluspunten

Email builder. Engagement, email clients, and geolocation analytics. Large selection of email provider previews. Spam Testing Community to have coding questions answered. Users Conference. Checklists to help make sure your email is sent without problems. Landing Page previews. Learning resources.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Russell C.
Sector: Religieuze instellingen
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen met Google

Must Have For Email Marketing

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 24/8/2018
Bron van de reviewer: Capterra

I have been using it for 5 years now and have loved watching the company grow and get better.

Pluspunten

Litmus is the best email marketing tool you can have. It gives you all the email previews you could ask for and then some. It has an editor built out just for developing emails and is implemented in most CRMs. Seriously worth the money.

Minpunten

I don't have anything negative to say about Litmus.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Publiceren
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Everything you need for email development and testing

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 8/1/2019
Bron van de reviewer: Capterra

Pluspunten

Litmus' Builder is worth a subscription in and of itself, after building with this tool it'll be difficult to use any other solution.

Minpunten

I find the ability to organize emails and campaigns somewhat lacking. There is no option to create folders or depth for this.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Pooja S.
Sector: Marketing en reclame
Bedrijfsgrootte: 51-200 werknemers
Vertalen met Google

Solid email building and testing tool

Wekelijks 1+ jaar lang gebruikt
Beoordeeld op 18/7/2019
Bron van de reviewer: Capterra

Pluspunten

User friendly builder
Continuously improving based on customer feedback
Great preview feature
Analytics
Checklist

Minpunten

Limited CAN-SPAM testing
A few more metrics in analytics would be nice

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Nick W.
Sector: Marketing en reclame
Bedrijfsgrootte: 201-500 werknemers
Vertalen met Google

The Way Email Should Be

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 24/1/2019
Bron van de reviewer: Capterra

I've been using Litmus for over 5 years now, and it's an extremely helpful tool that I would recommend to every company that deals with email marketing. Knowing that your campaign is visually appealing across the board to your audience make a huge difference.

Pluspunten

I love that it shows all devices (mobile and desktop) view of your email campaign and how they will render depending on that provider. This helps immensely when it comes to design, development and knowing the limitations.

Minpunten

Sometimes indiviual previews are down, but this is due to updating.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Hannah H.
Sector: Marketing en reclame
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen met Google

The best email tester on the market

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 19/9/2019
Bron van de reviewer: Capterra

The best testing experience for emails, quite simple to get used to and mostly an accurate representation of emails.

Pluspunten

It's test were VERY accurate and helped with my learning of developing with QA in mind.

Minpunten

Got the tests wrong from time to time, but is definitely the best of any email tester I have used

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Telecommunicatie
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Great customer support

Anders Gratis proef lang gebruikt
Beoordeeld op 18/9/2017
Bron van de reviewer: GetApp

Pluspunten

I made a mistake by signing up for a 'free' trail on litmus and misread some of the terms that came with that. One of them being that i would be signed up for a annual account costing me a considerable amount of money. However i missed this vital information since i was assuming this was a free/trail account.

I contacted the support team of Litmus explaining my situation and they were very understanding and considerate. They said to refund my money and were sorry for the anxiety this mistake has caused me. Very helpful and very understanding. So for customer support i would give them a 10 out of 10!

Minpunten

Perhaps a little less use of the word ' free' during the sign up process. To prevent any mixups. You could also but a '*' after the word 'free' and clarify what 'free' in this context means.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Abby H.
Sector: Denktanks
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Great Tool

Wekelijks 1+ jaar lang gebruikt
Beoordeeld op 4/12/2018
Bron van de reviewer: Capterra

Great tool for learning to code email without worrying about messing things up.

Pluspunten

As an email marketer, this is one of my favorite tools. We have a small marketing team with no real developer on staff. So it is great to have this tool as we learn and try new things without fear of breaking our emails in some inboxes.

Minpunten

We did have Litmus integrated with Marketing Cloud, but they upped their pricing out of our range.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Shilpa S.
Sector: Internet
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen met Google

Evaluate your coding efforts across multiple devices

Wekelijks 1+ jaar lang gebruikt
Beoordeeld op 28/4/2019
Bron van de reviewer: Capterra

We've used it for checking rendering issues for the emails that we design and code. My coder is heavily dependent on this tool.

Pluspunten

Litmus has a great combination of all the devices and the multiple versions of devices that are most commonly used. We were able to fix all the rendering issues pretty quick.

Minpunten

It only shows what is wrong but doesn't suggest a coding fix for it. That would have been nice.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Travis M.
Sector: Marketing en reclame
Bedrijfsgrootte: 51-200 werknemers
Vertalen met Google

Litmus makes emailer easier

Maandelijks 2+ jaar lang gebruikt
Beoordeeld op 27/7/2019
Bron van de reviewer: Capterra

Pluspunten

I could not imagine getting through an emailer project without Litmus. To test your emailers, you can copy and paste directly into the tool, or it gives you an email to send them your emailer. Being able to email directly into Litmus is great! You can update the version of the emailer you're working on and send back to Litmus again and again. They let you pick from a wide variety of platofrms, which has been great when we've had clients with specific email programs.

Minpunten

Honestly, I have nothing bad to say about Litmus.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 9.0/10

Geverifieerde reviewer
Sector: Computersoftware
Bedrijfsgrootte: 51-200 werknemers
Vertalen met Google

The best way to test emails across clients

Maandelijks 2+ jaar lang gebruikt
Beoordeeld op 22/8/2019
Bron van de reviewer: Capterra

Email testing across all email clients and mobile devices.

Pluspunten

Emails not consistently great across every email client? Litmus solves that. You can easily send a test email to them or copy/paste email code to see it render across all major clients.

Minpunten

It's a bit more expensive than their competitor, email on acid. It would be nice if it was native to an email tool rather than a separate tool.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Andrea L.
Sector: Marketing en reclame
Bedrijfsgrootte: 13-50 werknemers

Alleen scores

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 1/11/2017
Bron van de reviewer: GetApp

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 0.0/10

Geverifieerde reviewer
Sector: Marketing en reclame
Bedrijfsgrootte: 10.001+ werknemers
Vertalen met Google

A valuable Asset for Compatibility Testing

Maandelijks 1+ jaar lang gebruikt
Beoordeeld op 4/12/2018
Bron van de reviewer: Capterra

We now use it for testing any new email templates due to the having more options than anyone else we've looked at.

Pluspunten

Litmus makes it VERY Easy to render your emails across a wide breadth of clients
They also have a very nice Chrome Plugin for quick rendering

Minpunten

Lacks integration with our present ESP (Cheetah Digital)

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Geverifieerde reviewer
Sector: Computer- en netwerkbeveiliging
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Must have tool for Email Marketing

Anders 1-5 maanden lang gebruikt
Beoordeeld op 21/12/2018
Bron van de reviewer: GetApp

Pluspunten

Litmus is one of the best tools to test email copies before sending it to the mass recipients. It's trusted by the world's best companies. You can also design, build and test your emails at the same time with greater ease.

Minpunten

Pricing may be a concern for small enterprises like ours, but overall it's a wonderful tool and anyone spending for the premium account would definitely reap positive benefits out of it.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 8.0/10

Geverifieerde reviewer
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

Making sure the Email is Perfect

Wekelijks 1-5 maanden lang gebruikt
Beoordeeld op 16/10/2018
Bron van de reviewer: Capterra

When sending out an email to over 4 million subscribers, it is important to make sure that the email has no broken links and that everything is aligned perfectly. Litmus helped us do just that!

Pluspunten

Litmus makes it so easy to make sure that the emails that are being sent out are ready to be viewed by whoever opens them. No more mistakes by the random inbox.

Minpunten

The only con to litmus is how thorough it actually is.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 9.0/10

Josh A.
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

Great tool for testing emails

Maandelijks 1+ jaar lang gebruikt
Beoordeeld op 1/2/2019
Bron van de reviewer: Capterra

Pluspunten

I primarily use Litmus for testing HTML email templates. They actually have a free tool you can use to test this.

Minpunten

No real cons for the platform but I've yet to explore all of the features.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 8.0/10

Christine M.
Sector: Ziekenhuis- en gezondheidszorgbranche
Bedrijfsgrootte: 10.001+ werknemers

Alleen scores

Beoordeeld op 14/4/2016
Bron van de reviewer: GetApp

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Adam A.
Vertalen met Google

Creating emails is much easier now

Maandelijks 1-5 maanden lang gebruikt
Beoordeeld op 3/11/2018
Bron van de reviewer: GetApp

Pluspunten

- Great tools for creating email templates
- Online code editor with keyboard shortcuts on board.
- A very large base of previews in different email clients.
- Great blog with many tips, tricks, reviews and bits of precious knowledge.

Minpunten

It is not for small companies, as it is expensive in my opinion. But if you can scale your sales with emails this is definitely a tool for you.
Online code editor has few annoying bugs, but nothing serious.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 10.0/10