OneDesk

Software voor helpdeskbeheer en projectmanagement in één toepassing.

Totaalscore

4 /5
(2)
Prijs-kwaliteitverhouding
4/5
Functies
4/5
Gebruiksgemak
3/5
Klantenondersteuning
4/5

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Gebruikte tijd

2 reviews

Bobby K.
Totaalscore
  • Industry: Overheidsadministratie
  • Company size: 51-200 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Beoordeeld op 8/5/2017

Rakesh S.
Totaalscore
  • Bron van de reviewer

Totaalscore

Good solution to combine voice of the customer with product management

Beoordeeld op 4/5/2011

It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/

Pluspunten

For a first-time user of the product, I thought support was excellent