ZoomShift

4,5 (99)
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Planningssoftware voor werknemers met uurloon.

Totaalscore

4,5 /5
(99)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,2/5
Gebruiksgemak
4,4/5
Klantenondersteuning
4,5/5

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99 reviews

Stacy
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Zoomtastic!

Beoordeeld op 27/1/2022

Zoomtastic!

Zoomtastic!

Pluspunten

I really love how simple and straight forward the software is! It’s not over complicated; contains the features & functions that are most important to a business.

Minpunten

I do wish there was an undo or back feature on a few commands and entries. We had an entire month of numerous shifts deleted by accident and could not retrieve them back.

Delton
Totaalscore
  • Sector: Beveiliging en opsporing
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The wonders of Zoomshift

Beoordeeld op 17/2/2020

My people cannot clock into a shift until they are on site. This encourages them to be there a...

My people cannot clock into a shift until they are on site. This encourages them to be there a little early so they can get the full shift on the clock. They must clock out or the shift is considered unfinished. They only get paid for finished work.

Pluspunten

The usability of the product is wonderful. All of my employees are using it and do so with ease.

Minpunten

I am have an issue with keeping the notifications flowing to the security guards without all of the emails coming to me every time a discussion point is posted. It is probably due to a programming error.

Lauren
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Glitches

Beoordeeld op 20/8/2015

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every...

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release.

Overall we like it but the glitches and error messages are very high and frequent.

Antwoord van ZoomShift

Lauren,

Thanks for your honest feedback. I'm looking into your account right now and the errors that you have mentioned. It sounds like this may be a browser issue that we can get fixed for you. I'm sending you a personal message as well.

Ben
Co-Founder @ ZoomShift

Nikki
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very intuitive software

Beoordeeld op 19/10/2021

Keeps things more clean and organized, less room for error b/c before we were just using google docs

Keeps things more clean and organized, less room for error b/c before we were just using google docs

Pluspunten

I like the ease with which me and my team can use it, very user friendly and intuitive, i like the ability to replicate weeks at a time, love how easy it is to track payroll

Minpunten

I hate that you have to request each individual shift for coverage requests, would love the ability to request multiple shifts at once

Alex
Totaalscore
  • Bedrijfsgrootte: 11-50 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

The BEST scheduling software I have ever used!

Beoordeeld op 2/7/2016

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's...

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's time sheet. It is so easy to use and I always get a prompt answer on questions I have asked. The customer is excellent and I would really recommend for small businesses.

Pluspunten

With Zoomshift, You can save so much time planning and making employees schedules. You can make many adjustments such as changing employees working hours or working days and its hourly pay. Last minute change is available as you can simply click employee shift and make an adjustment.
Also, it gives you a good picture of how much you are spending on your payroll and how much you are paying to each employee weekly. The print/export function also allows you to convert your schedule to pdf file which you can print and give it to your employees.
"copy and paste" identical shift function also allows you to save so much time making employee schedule.

Minpunten

This is not really a con but is there a way to bring staff's schedule which is few weeks back? I know I can copy previous weeks schedule but I don't know yet if I can copy a schedule which is more than a week ago.

kevin
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

zoomshift review

Beoordeeld op 15/8/2016

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct...

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct concepts needs. However, there are still a lot of issues with one manager's actions bleeding over and affecting the other restaurants. Customer service has been prompt and helpful most of the time, and it does feel like our suggestions are being taken seriously. I'd still love to see much better siloing and more robust walls between restaurants. I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated. The filters are useful, but it would be better if there was more separation between locations.

Pluspunten

Love the ease of use, and I love the support

Minpunten

Everything from all the restaurants tends to get lumped together. We'd really like to have more control over which managers see which employees, etc. Swaps also are very unnecessarily confusing.

Antwoord van ZoomShift

Kevin,

Thanks for the review and feedback!

It sounds like you are using locations to separate your various restaurants. Have you tried creating separate schedules? This will allow each restaurant to have it's own schedule and will prevent any crossover. Just ping us on support and we can help you get this setup.

-Ben

Michael
Totaalscore
  • Sector: Uitvoerende kunsten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Love this schedule, but they have room to grow.

Beoordeeld op 11/8/2021

Great customer service and support. Overall intuitive use. My team enjoys the clarity of roles....

Great customer service and support. Overall intuitive use. My team enjoys the clarity of roles. Pretty happy with the platform aside from some specific technical issues.

Pluspunten

Scheduling is made super easy, mostly intuitive to use, schedules can be copied over to payroll, and everyone at multiple sites stays coordinated. Also the support team is very quick to resolve issues.

Minpunten

The scheduler copies over the schedule to payroll without copying the breaks. This creates two sets of numbers. Because of their willingness to support their users, I hope/believe that this issue will be fixed.

Laurie
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Love this program. It is easy to use and the customer service is fantastic!

Beoordeeld op 10/7/2018

Pluspunten

We use Zoomshift seasonal for a public swimming pool. We have over 50 employees. Zoomshift lets us put requested days off in and lifeguards can swap shifts with ease. We love this program.

Minpunten

Zoomshift lets you categorize by position. I would like if I could put names in alphabetical order.

Sean
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Awesome product

Beoordeeld op 16/2/2017

Where do I begin? Great value, it has been such a time saver. The employee's love it, they can...

Where do I begin? Great value, it has been such a time saver. The employee's love it, they can check their schedule, ask for time off, swap shift or pick-up shifts from their computer or their phones anywhere anytime.

Pluspunten

easy, fast, efficient it is such a time saver, great customer service

Minpunten

Nothing after I talk to them and they show me how to do their updates

Brittny
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

ZoomShift great for volunteer scheduling in addition to employees

Beoordeeld op 27/10/2021

The customer service representatives have been super timely in responding to any inquiries and have...

The customer service representatives have been super timely in responding to any inquiries and have been incredibly pleasant to work with. I believe the software, combined with the customer experience has made working with ZoomShift a wonderful experience.

Pluspunten

This product is super easy to use, and even if you have zero experience working with a scheduling software, the system is fairly intuitive and makes scheduling volunteers super easy.

Minpunten

The only feature that we would likely benefit from, would be an option to just post Saturdays on the calendar. We only schedule on Saturdays, so this is super small on the grand scheme of things, but really the only other thing we could benefit from, otherwise, this software has been super efficient for us.

Bill
Totaalscore
  • Sector: Diergeneeskunde
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Central Veterinary Center/County Line Veterinary Hospital

Beoordeeld op 26/1/2022

Not having to do things manually.

Not having to do things manually.

Pluspunten

Easy for employees to navigate and understand.

Minpunten

Needs more PTO features and reporting enhancements

Nicholas
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

I really like the scheduling software a ton. It makes my life easier.

Beoordeeld op 19/8/2015

The pros: 1. Super simple to use. 2. Great customer service. 3. Quick to fix & make it right. 4....

The pros: 1. Super simple to use. 2. Great customer service. 3. Quick to fix & make it right. 4. Always finding easier ways to schedule and work for the employees.

The cons: 1. Sometimes the schedule prints out to small. 2. The software will change a ton almost to much at some point it can stay if it works for everyone.

Antwoord van ZoomShift

Nicholas,

Thanks for your review and honest feedback!

I understand your pain with the schedule printing out too small. We are working on adding a way for users to change the size of the print view. This should help make the print outs work no matter the size of your schedule.

Also, as one of the guys who works on the code for ZoomShift everyday, I will admit that it has changed a ton over the past couple years. We are always trying to make the product better and this has resulted in some drastic changes. This has been our approach to figuring out what works best for our customers. The company and product are now more mature and major product changes are unlikely in the future. We will always be adding new features, but hopefully nothing that doesn't make you smile :).

Ben
Co-Founder @ ZoomShift

Margaret
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 201-500 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

timesaving software

Beoordeeld op 26/1/2022

very positive

very positive

Pluspunten

the ability to schedule multiple people over multiple locations with ease- lots of built in copy and past features that save time

Minpunten

I wish you could add additional users to view only without the additional cost

Scott
Totaalscore
  • Sector: Kunst en nijverheid
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Anders 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to use

Beoordeeld op 20/2/2020

Very happy with ZoomShift. Intuitive interface. Discussion feature is very useful.

Very happy with ZoomShift. Intuitive interface. Discussion feature is very useful.

Pluspunten

Really simple to communicate with others using the group conversation feature. All it takes is a few clicks. Web-based and mobile app work very well.

Minpunten

Would love for it to integrate with iCal, Gmail, etc. so all my appointments are in one view. I use the free version so it is possible that this functionality exists with the paid version.

Sara
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Review for Zoomshift

Beoordeeld op 12/8/2016

For some reason Jenny choose this instead of working with Google Calendar. OK. We are here. It is...

For some reason Jenny choose this instead of working with Google Calendar. OK. We are here. It is my understanding that you were helpful to Jenny when she was setting it up.

Pluspunten

I like that it shows the amount of money billed per job per week for an employee.

Minpunten

I would like our cleaners to be able to adjust their own schedules without having to have manager capabilities and seeing others schedules and pay rates. I don't like that it is hard to use on my phone. Yes I can see my shifts, but it is harder to change things.

Carolina
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy Scheduling

Beoordeeld op 19/2/2020

Pluspunten

I love how easy it is to set my team's schedule. Our staff also gets notifications of changes and make time-off requests with ease. It is also affordable.

Minpunten

Nothing. It is perfect for what I need.

SEAN
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Has made my job so much easier, and faster.

Beoordeeld op 19/8/2015

I love the pre-set times that I customized, especially with 3 stores. The request off features...

I love the pre-set times that I customized, especially with 3 stores. The request off features makes it a lot faster, along with the availability features. I cannot wait for a mobile app for ZoomShift that is probably the only bad thing I can say, that would help for the employees. They have made it easier to load new emp. into the system, most emp. use ZoomShift to find other emp. phone numbers and e-mail addresses. I have and will continue to tell other managers and business owners about Zoomshift, and how it will simplify their lives!

Antwoord van ZoomShift

Sean,

Thanks for the awesome feedback! We love having you as a customer.

We are releasing mobile apps for iOS and Android in the next few weeks :).

Ben
Co-Founder @ ZoomShift

ROBERT
Totaalscore
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

This App works Great and support for it is great!

Beoordeeld op 27/6/2018

Pluspunten

I can track better my people in the field and at the same time I can see what it is costing. It also helps keep my people in line.

Minpunten

As the owner, I cant see the full schedule at in one screen on the App. I need to be on the computer and website to see that in full.

Rebecca
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

I liked the earlier versions of zoomshift more. I have been using zoomshift for 3 years

Beoordeeld op 19/8/2015

The pros:
-quick and easy platform for communication
-accesible to everyone

The cons:
-constan...

The pros:
-quick and easy platform for communication
-accesible to everyone

The cons:
-constantly crashing and loses communication with the server
-much more confusing to drop/pick up shifts
-frustrating when helpful features were available, then erased, then returned

Antwoord van ZoomShift

Rebecca,

Sorry to hear that you liked the old version of ZoomShift more. In an effort to continually make the software more useful we have added new features and redesigned the application a few times. I will reach out to you to chat more about what we can do better.

Ben
Co-Founder @ ZoomShift

Fulvio
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Fulvio Zanette.

Beoordeeld op 13/10/2016

Likes the software visually it is clear. What I don't like is that events that are not complete or...

Likes the software visually it is clear. What I don't like is that events that are not complete or even started can not be dragged to the following week . The other issue is adding new sites of customers we have to leave this scheduled screen to install then come back to that screen.

Kelle
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

ZoomShift has helped us!

Beoordeeld op 5/1/2017

I have enjoyed the convenience of getting the schedule done and getting it done quickly and out to...

I have enjoyed the convenience of getting the schedule done and getting it done quickly and out to my employees. The shift reminders are nice as well!

Pluspunten

The convenience of making and posting the schedule.

Minpunten

How the time offs are set up.

Paul
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Only about 3 months

Beoordeeld op 9/1/2016

Pros:
many different views to see the schedule; instant changes so saving isn't necessary if...

Pros:
many different views to see the schedule; instant changes so saving isn't necessary if forgotten; discussions options is helpful
Cons:
cannot copy and paste shifts for identical shifts (that I know of); cannot copy portions of schedules onto future schedules

Antwoord van ZoomShift

Paul,

Thanks for the review! You actually can copy and paste shifts, and also copy portions of a schedule from week to week. I will send you a message through the app explaining how to do this.

Ben
Co-Founder

anslee
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

The program has served a purpose.

Beoordeeld op 2/1/2016

The main problem with zoomshift is the inability to choose a specific date/day in a week to change...

The main problem with zoomshift is the inability to choose a specific date/day in a week to change your availability as an employee. If one chooses a day to note about schedule, it changes every date in the future. This is frustrating as an employee.

Antwoord van ZoomShift

Anslee,

Thanks for taking the time to leave a review! It sounds like you are looking for a feature like Time Offs. I'm going to message you through the app so we can chat.

Thanks,
Ben
Co-Founder

Anthony
Totaalscore
  • Sector: Consumentenelektronica
  • Bedrijfsgrootte: 11-50 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Low Cost, Easy to use

Beoordeeld op 10/10/2016

Does pretty much 90% of what I want it to do. Staff is very friendly, even willing to make changes...

Does pretty much 90% of what I want it to do. Staff is very friendly, even willing to make changes to the software based on feedback and requests. Looking forward to future enhancements without losing sight of the simplicity of the platform.

Pluspunten

ease of use

Minpunten

would like a few more options, I've given the feedback to the team before

Edward
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Great for managing large numbers of part time staff

Beoordeeld op 2/9/2015

We moved to ZoomShift from a paper based version to help inform 10-15 staff. It gave us the ability...

We moved to ZoomShift from a paper based version to help inform 10-15 staff. It gave us the ability to inform all members of staff easily and gave them the ability to check their shifts without having to refer back to the shop. ZoomShift has improved with each update and they are always improving and adding to the system to make it easier to complete time consuming jobs.