Mailgun reviews

- Being able to pay based on my usage not a fixed price- Easy to use and well documented API- Webhooks to handle events such as bounces and unsubscribes

- Initially I had some deliverability issues but support were very helpful in resolving them- Slightly more expensive than some competitors but you get more features for that

It is cheap and reliable. There is no downtime.

If logs can be searchable by email content that would be great

It seems relatively easy to use. I wanted to use them because they are a cheaper alternative to use on a WordPress site.

I had some issues with the initial setup and the support team was not that supportive. I quickly disregarded this software as I didn't want to waste much time. It was already a week and the slow responses from support didn't help. Maybe I got impatient and switched too quickly. The software looks good, it's just that I needed to implement something quicker

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Once, you were in a free trial your campaign ratio comes to 20% means, if you send campaign of 100 email it shows that 20 email were open but it was not, ideally if you test the service with your own testing ID's. Suppose if you were login to eight email address and check the email to one email address, it shows open to that eight email address which is not accurate

I understand that it is very difficult to share accurate ratio but if you are unable to share the accurate ratio, you should not share the incorrect ratio

Mailgun is an easy platform to automate sending mail. It is really nice that you can set up alias emails so that you don't have to share a personal email on a platform, but you also don't have to set up a new email account. Mailgun did recently update the UI of the site, so it is more modern, but it could still be improved.

Some of the UI is still a little counter-intuitive. Unlike MailChimp, there is also not the easy interface to customize messages. We have a number of issues with the emails from Mailchimp going to spam and users struggling to find them.

We liked the simplicity and set it and forget it nature of the product. We never really ever had to go in and perform maintenance since when we first set up the service on our app a few years back.

We recently had an issue of emails not getting sent out that was due to a different service we had integrated with mailgun. Because of this issue, we had wondered if we were able to go back in the mailgun logs to see the old emails. Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data. It would have been nice if there was some option to perform automated backups of everything or automated exports after the 2 months period.

- good option to create multiple Email alias- great Apt options to manage with Other App integration

- Bit of struggle with UI but time to time will be used to with it.

The best would be their free tier, they recently changed their free tier but you still get free 1k+ emails per month. This is thier "pay as you use" tier. Very usefull if you're still new as you get all the features of a paid service. Very cheap even when you exceed the free emails.

I wish they have a lower tiered plan like $5 or $10 a month for low traffic sites. As a developer not all sites needs 10k emails a month.

Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Mailgun are generous with their lower level tiers of service. The most basic of which is free to low volume mailers. The caveat is that support is not premium, but it is definitely provided. We tested some service emails many years ago through Mailgun and are still using them 10 years later.

The last time we looked at using more of mailgun, some of their back end features did not seem as fully featured as some competitors, although a lot of development was being undertaken.

We've used a lot of solutions, we're a mid-sized business and don't send enough for our own IP, however, every other provider has not had great delivery due to that. Mailgun has been the first shared-IP provider to give us unbeatable performance.

Not being able to schedule emails more than 3-days in advance is a little bit of a downer, however, workarounds are simple.

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included.

WordPress integration is quite simple with the Mailgun plugin. Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus.

Management portal was updated recently and vastly improved the UI/UX experience.

Extended log access is only available in more expensive plans.

Easy to use! Supports integration with a lot of languages including PHP and Rails, we were able to use it in no time, They provide you with free mails monthly for when your startup is starting and is blazing fast, much better than connecting the app to a conventional email.

Nothing at all, hoping they can implement PWA notifications soon.

I like how it literally has every piece of information that you need to make an educated decision about potential client accounts and wether they are fraudulent or not.

It's kind of complicated to understand and get acquainted with at first.

1) Customer Support, through the inbuilt ticketing channel is very prompt and often resolves queries within the first attempt. Even if you're running the account primarily on free credits.
2) Seems to be reasonably priced if you need to send more than 10,000 emails a month

1) Delivery reports are saved for only 30 days, and doesn't have a CSV download option with delivery statuses.
2) Dedicated IP address is prohibitively expensive

One of the biggest pros of using Mailgun is its reliability. I have rarely experienced downtime, and the emails are always timely. It also offers an API that integrates seamlessly with different software applications. I can easily integrate Mailgun into my website, CRM, or marketing automation software to send transactional and marketing emails without any hassle.

One of the cons of using Mailgun is its pricing model. The service charges based on the number of emails sent, which can be costly for businesses that send a high volume of emails. Another suggestion for Mailgun is to provide more comprehensive documentation for users who are not familiar with API integrations.

Mail-gun lets you handle all you send any number of email using a simple rest API, who intgration is available in almost the leading technologies.Let Developers to focus to business logic, as it handles email part itself.

Never found any con till day, but once we had an issue, one of e-mail address which was deactivated for a small span of time, it stopped working with mail gun. that might be some kind of bug may be.

Once you have connected your domain with mailgun, you will get mailgun secret key using which all your project and applications can send emails. It makes work a lot simpler and easy. Its client tools are available in all the leading technology platforms and integration is very easy.

Sometimes there can be some delay in receiving emails due to heavy loads on mailgun servers.

I like that I can see in realtime the status of emails, remove supressions and have everything logged in one place.

I like this server, there is not really anything I would change at this time.

Worked perfectly well with Google Suite email server.

Configuration required an adept tech guy